Pine Hill Fabricators
since 1953
Examples of works performed by Pine Hill Fabricators
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About Pine Hill Fabricators — Ranked №4 Countertop Fabricator and Installer in Buffalo, NY
total score
Exact value: 23.087475 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Pine Hill Fabricators, founded in 1953, ranked number 4 in Buffalo, NY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Pine Hill Fabricators among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Pine Hill Fabricators: Total Score & Key Ratings
The Total Score of 23.09 out of 100 achieved by Pine Hill Fabricators in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Pine Hill Fabricators has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.
You can read detailed information and evaluations from our independent research of Pine Hill Fabricators’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Pine Hill Fabricators directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Pine Hill Fabricators
Natural stone countertops have been manufactured and sold by this company for more than sixty years. Orders are carried out individually, taking into account the wishes for size, model, color, style and additional details. Customers receive a countertop that exactly meets the expectations and description. If in doubt, customers can call and find out the details of cooperation and the specifics of the work. One of the main specialization is kitchen countertops installation. Installation is a guarantee of reliability and durability of countertops made of natural stone. Professional craftsmen carry out the work competently and accurately.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 87
YELP
reviews: 9
reviews: 12
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Pine Hill Fabricators
Small business
Curbside pickup
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Countertop Installation
Countertop store
Cabinet store
Flooring store
Kitchen remodeler
Plumbing supply store
Flooring contractor
Reviews about Pine Hill Fabricators
All (29)
Google (13)
Facebook (7)
Yelp (9)
Kelly Gangi
Date: 2024-11-26 16:55:57
Pine Hill Fabricators provided a smooth and successful experience in selecting and installing our quartz counter. Emily quickly responded to every question, and expedited our selection and install. We are thrilled with our new island countertop, and the service along the way to completion. We highly recommend Pine Hill Fabricators!
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Maria Rodriguez
Date: 2024-05-17 20:36:14
Emily and Jenna were very knowledgeable, friendly and helpful. All of the workers were very friendly and competent. Communication was excellent, everything was timely and the counter top and sink are just beautiful! Highly recommend this company!
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Emily Swart
Date: 2024-01-09 22:38:43
We love our new countertops! They are exactly what we wanted. Emily and her husband were so great to work with, and helped make the whole process go smoothly from start to finish. Thank you Pine Hill Fabricators!
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Muchelle Ruggiero
Date: 2024-02-26 22:55:59
I didn’t shop around too much bc I had heard positive comments from family who used this company and were very happy! Emily and her husband ( sorry forgot his name) are a young couple who work very hard to run a successful business with competitive prices. Emily was attentive and stayed in contact due to our delay. She never promised what she could not deliver. The workmanship was outstanding and installation efficient as well as tidy. This project was a “freshen up” to get my dtg through the next few years until a complete kitchen reno could be done. Emily helped choose a counter top that was in a reasonable price keeping to get budget. She never tried to upsell . I highly recommend this company to others.
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eelbay24
Date: 2024-12-04 02:59:11
A great experience all around from planning to installation. Everyone at Pine Hill was great to work with and we are happy with our new quartz counters.
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Lynn Krakowiak
Date: 2018-09-18 23:50:34
My countertop looks wonderful! Pine Hill Fabricators did an amazing job! After having a nightmare experience with another company for 5 weeks, I found Pine Hill Fabricators on the manufacturers website. The best idea ever to switch companies, a much better experience! From the start Liz in the office was so much help in informing that the original sheen of laminate I wanted was softer material than another option of the same pattern. She even showed what she meant by writing on a piece of paper and showing that a slight impression was made on the soft silk sheen. She never tried talking me out of what I wanted, just gave some knowledge of the product which helped me decide to go with the glossy sheen instead. Joe came the very next day to measure. He notified me that he was going on vacation for a week. Even with the vacation my countertop was start to finish installed within 2 1/2 weeks. Joe and his team were very pleasant and helpful with any questions, concerns, and recommendations. I have a large peninsula countertop that has a partial wall running through it. They were able to make the countertop one piece with beveled edges all manufactured in their shop. It fit perfect with Joe's spot on measurements and exceptional workmanship. Fantastic job, I highly recommend Pine Hill Fabricators! They made my nightmare from another company, a dream come true!
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Raymond Arne
Date: 2023-08-14 20:28:29
Emily and Her Hubby run a great little business, we had a great experience with them. Right from the selection of product to the install everything was very professional. We purchased our Countertop along with the sink and faucet, so much easier that way no second guessing if things were going to fit or not, after install and cleanup it looked like no one was even here. Just want to say Thanks again for a superb job Raymond Arne
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Leigh Gaskill
Date: 2021-07-14 15:38:17
I had my old integrated sink, that had degraded and had spider cracks, replaced with stainless steel. Scott did a fabulous, professional job and I couldn’t be happier. Thank you Pine Hill for being the only folks in town with the know how to help me.
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Beth Hopkins
Date: 2023-12-27 18:38:19
What a fantastic experience we had with Pine Hill Fabricators. Emily handled every aspect of our kitchen remodel, from countertops to cabinets to flooring. Very professional and knowledgeable, will highly recommend them to all our friends and family
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guy allan
Date: 2024-09-24 14:28:26
Very happy with the entire process. Quote, price, military discount and install. Looks great!. Kitchen wall was uneven, but the cut was perfect.
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Ray and Chris Hartmann
Date: 2024-03-12 14:01:20
It was a pleasure doing business with Pine Hill Fabricators from the selection process to the installation of our countertops. Emily and Zach addressed all our concerns and gave us exactly what we wanted at a price we could afford. We got a quality product and excellent personal service.
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William Shephard
Date: 2018-10-24 20:51:10
Fantastic purchase experience. We shopped a bit before stopping at Pine Hill Fabricators. Most sales reps said that no matter what we looked at, it would be beautiful in our kitchen. At Pine Hill, Liz took the time to learn our preferences and "likes". She was very knowledgeable about the materials, colors and patterns available and made recommendations that made sense. She provided large scrap samples from the shop of the materials that we were interested in for us to take home to "see" in our kitchen. We could not get a real feel for colors from the manufacturer sample chips, nor how they would look in the various light levels throughout the day and evening. We had a space issue and close tolerances with the refrigerator door that opened into a walkthrough area. When Joe came to measure the job, he was very deliberate in his measurements to accommodate our issue. The staff built the countertop precisely to his measurements and when Joe and Mark came for the install, it fit perfectly. They were extremely careful in removal of the old countertop as to not disturb the wall tile or lower cabinets and were very particular about cleanup when the job was finished. During the installation, they noticed a plumbing problem and after telling us about it, went ahead and corrected the problem. We are very happy with the finished job and love the appearance of the seamless undermount of a quartz Karran Sink.
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Lindsay Adamy Waite
Date: 2024-04-30 02:40:30
I just so happened to stumble across this nice family business through a google search for laminate countertops and I’m so happy I did! Emily was very kind, professional and helpful in the showroom and Zach created an absolutely beautiful countertop for our kitchen! I highly recommend giving this nice, locally owned family business a call or a visit! You will not be disappointed!!!
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Timmy JkSo
The entire experience with this company was fantastic! My wife’s experience with Emily was super breezy and stress-free. Zach and Scott and one other young fella (forgot his name) were awesome and easy to talk to and when they found an issue after the initial demolition (they had hoped and were prepared to install same day, even started dropping the countertops in actually) they decided against it, saying literally “you are spending good money on this, it should be done right.” I agreed and they did it right! Everything came out perfectly just a few days later! You can tell this is more than a transaction for them. They care about their work! Highly recommend!
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Kelly Shea Squires
We are very happy with our new Corian kitchen countertop! Emily was very helpful in helping us select the perfect countertop for our kitchen. She answered all of our questions and returned all emails/phone calls quickly. The installers did a great job and were very helpful! Pine Hill Fabricators delivers great customer service, thank you again!
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Joe Zippier
Just wanted to thank Joe and crew at Pine Hill Fabricators on the awesome job installing our Corian counters. His attention to detail is amazing. From start to finish nothing but 1st class. Thank you Liz for all your help. Thanks again Joe. Joe & Nancy Zippier
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Rosemary Nasca
I Highly Recommend Pine Hill They Put New Counter Tops in me House Thet are Amazing They Worked Far Above my Expectations.Will Highly Recomend Them .Thank you Liz and Joe God Bless you Both.
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Lisa Tagliarino
Did a fantastic job. So easy to work with. Very experienced, answered all questions, no mess, quick, even gave suggestions and helpful hints. Great experience. Thank you Pine Hill!
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Debbie Junkin
We have had a custom made laundry room countertop with sink and a quartz bathroom countertop with sink by PineHill and the craftsmanship is outstanding! From working with Liz to design both, the measurements and installation....all were a wonderful and fun experiences. I highly recommend them for any countertop needs. Deb
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June Watson
sorry to say we have to give this a one star review. we had a sink that was measured wrong, and we were told we would have to wait for install. luckily they finished quickly and were able to come back the next day. the materials are first rate, but i was left with a very visible seam in my counter top.
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Theresa S.
Date: 2021-11-08 17:37:11
Pine Hill installed a Corian countertop in our powder room. They did a fine job and we are pleased with the result. We would not hesitate to call them again.
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W. Brien B.
Date: 2021-02-03 15:39:49
Excellent work and so easy to work with them. They were fast, efficient and professional. Our new counter tops and backsplash came out great. We are so very happy with the results. Thank you Emily, Zach and Scott job well done. We highly recommend this team if you're looking for exceptional results at a fair and reasonable cost....
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Linda K.
Date: 2020-01-14 22:05:10
We remodeled our kitchen 14 years ago and had Corian countertops installed. I recently noticed a crack in the countertop in front of a burner on the countertop stove top. The company that did the installation is no longer in business. I found that not many businesses repair Corian. Luckily I found Pine Hill Fabricators. They have wonderful customer service and were able to schedule an appointment around my busy schedule. The fabricator, Joe, was prompt and did a beautiful job. The repair is meticulous and know one will ever know there was a crack. He also made sure the area was cleaned and we were satisfied with his work. I would highly recommend Pine Hill Fabricators if you are buying new countertops or need a repair. Thank you so much!
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Gary W.
Date: 2019-11-11 20:10:29
Counter top looks Great!!!!! They did a wonderful job, and worked very clean. On time & we are very Happy would recommend them to anyone looking to upgrade there kitchen.
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Sharon G.
Date: 2019-09-19 19:43:40
We are so happy with our new countertops from Pine Hill. It was a great experience from the moment we walked into their business until the installers walked out our door. A family owned, local business that still believe in taking care of their customers with personal service. The work was done quickly, professionally, and very cleanly. We cannot recommend Pine Hill enough! Thanks for a job well done. Neal and Sharon G
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Olga I.
Date: 2013-03-20 20:55:10
If you are looking for a company to make a nice counter top for your kitchen, look no further-Pine Hill fabricators are the best in Buffalo! This is a family business and they treat you like family! They have a very good variety of materials to choose from, make it quick and with an excellent quality of work. Our small kitchen's laminate counter top now has an expensive look of a granite. Everybody wants to touch it. I just love it! Thank you Liz and Jim and all other company people who deliver such a good quality work and make their customers feel special. Thank you very very much!
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Marie B.
Date: 2020-10-24 13:48:59
Very poor communication starting with initial interaction with Emily in the office. Emily answered my questions with non-answers or very superficial answers and pretended they were correct and refused to be accountable for her part in a miscommunication. Also during our interactions I went back to her office to verify the placement of the seam in my quartz countertop and when the countertop was installed the seam was in a completely different place from where she verified it would be! She sent two workers to my house to do a tear out. Unfortunately these workers did not know what to do when they incorrectly shut the water off and it leaked down the back of my sink wall all over my kitchen floor and into my basement. It was a very frustrating situation that would have been ameliorated if there was a lead worker with them like the one that they had to call in AFTER it happened. Worst part for me was that I indicated that I would be open to having a conversation in the attempt to understand their side and feel taken care of and no one ever contacted me to have this discussion. Having said all this I need to make a distinction between this company and the company that they use for the quartz countertop Queen city quartz. They were fabulous they did a fantastic job with the installation and even when there were a few issues they took care of them right away and their communication was stellar!
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Louis L.
Date: 2023-06-12 18:19:02
At first, it appeared everyone was working towards my 8K project in good faith. My wife wanted quartz countertops. However, this company showed its true colors when it first demanded a 50% deposit before anything was even measured (on everything including the extras). We are dealing with countertops here people, and even the Representative of the company sent out (Stone Services?) that does the actual measurement said that at least 10% of the jobs have to be declined because of the countertops not being leveled enough. Now, answer me this: why would anyone in the position of President, who should understand the above, begin buying the "extras" before the job is even measured and cleared to proceed? No one with good business sense would do that. That sounds like a highly inexperienced President to me. Though Emily was nice and at first claimed she was going to try and send our faucet back, she then made the excuse that she couldn't. So we ended up only getting a 50% refund from the money deposited for the new faucet setup. Now imagine if she had gone out and bought the sink before the job was even measured? Bottom line here people is that this President, though seemingly nice and cordial, is highly inexperienced resulting in the following. Everyone knows that certain business losses are already priced in to yearly budgets going forward, etc. Because she failed to waive the loss on the faucet (about $120), which we all know is already calculated into prices as business losses, this company (once I level my cabinets) will never get the $8,000.00 job it would have gotten. Is that an intelligent business decision? I would be curious to get the opinion of her Boss and Supervisor; perhaps the CEO of the Company. Their loss; not mine. And because I could see where this could have gone even more horribly wrong (like her trying to not refund half the cost of the sink if she had gone out prematurely and obtained it), I would never recommend this business to anyone. I have no animosity towards this person; but believe there is much for her to learn; and would avoid the business at all costs.
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June W.
Date: 2020-10-19 12:45:23
did my countertops and left a seam about a foot from the edge of the counter. no explanation and nothing they said they could do about it. very sloppy work, installed a new sink and facet which leaked. they get no stars from us. customer service is terrible.
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FAQ About Pine Hill Fabricators — Based on Independent Research
What materials can I order a countertop from Pine Hill Fabricators?
What types of spaces does Pine Hill Fabricators fabricate countertops for?
What shapes of kitchen countertops does Pine Hill Fabricators fabricate?
What countertop design styles does Pine Hill Fabricators most often implement in Buffalo, NY?
What is the service area of Pine Hill Fabricators?
What types of clients does Pine Hill Fabricators work with?
Does Pine Hill Fabricators have its own countertop fabrication facility?
Does Pine Hill Fabricators offer any discounts on countertop fabrication in Buffalo, NY?
What is the price category of Pine Hill Fabricators in Buffalo, NY?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Pine Hill Fabricators?
What is the fabrication and installation timeline for a countertop at Pine Hill Fabricators?
How long does it take Pine Hill Fabricators to prepare a quote for countertop fabrication and installation?
Does Pine Hill Fabricators offer cutouts for sinks, cooktops, or other elements?
What guarantees does Pine Hill Fabricators provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Pine Hill Fabricators. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2731 Seneca St, West Seneca, NY 14224