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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Melbourne, FL City Rating: We have identified this city as the primary city for this contractor.

Personal Touch Countertops

since 2015

Examples of works performed by Personal Touch Countertops

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About Personal Touch Countertops — Ranked №1 Countertop Fabricator and Installer in Melbourne, FL

80.07

total score

The main rating value calculated from more than 30 indicators.
Exact value: 80.070683 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Personal Touch Countertops, founded in 2015, ranked number 1 in Melbourne, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Personal Touch Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Personal Touch Countertops: Total Score & Key Ratings

The Total Score of 80.07 out of 100 achieved by Personal Touch Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Personal Touch Countertops has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.56 out of 5.

You can read detailed information and evaluations from our independent research of Personal Touch Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Personal Touch Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Personal Touch Countertops

Since its establishment in April 2015, Personal Touch Countertops has been a family-owned enterprise, renowned for expert fabrication of granite, marble, quartz, and quartzite countertops. With a legacy spanning over thirty years in the industry, they are committed to delivering not just quality workmanship but also exceptional service at competitive prices. Their dedication to excellence and customer-centric focus make them a distinguished choice in the world of countertop fabrication.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.556951 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

2.3

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Personal Touch Countertops

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Checks

Credit cards

Debit cards

NFC mobile payments

Accepts Credit Cards

Countertop store

Bathroom remodeler

Kitchen remodeler

Kitchen & Bath

Countertop Installation

Reviews about Personal Touch Countertops

All (18)

Google (8)

Facebook (5)

Yelp (5)

Source: icon-google Google
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Lisa Noonan

Date: 2024-03-05 18:29:03

Just had a less than desirable experience with Personal Touch. Their fabrication was less than desirable and when I called about it they weren’t even willing to reduce the price. So I paid full price for a remnant that wasn’t fabricated properly. Not happy. Won’t do business with them again and definitely wouldn’t recommend them. Really unfortunate. Product itself is beautiful.

Source: icon-google Google
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Malcolm Edwards

Date: 2023-02-21 21:50:37

We visited the showroom/office for a "look-see" and review of products & charges. No commitment yet, but the office people were professional and addressed ALL questions directly and courteously. Good customer interface ! they are a front-runner for our (well-researched) counter tops & back-splash kitchen project. thanks PT! refreshing customer interface

Source: icon-google Google
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Shawn Zarraga

Date: 2024-03-08 03:54:49

I have been using Personal Touch Countertops for over 5 years now and they amaze me every single time with their professionalism and attention to detail. Cannot express enough how quick and easy the process is from choosing your stone to installation. The front office ladies are amazing to work with and the atmosphere makes you feel welcomed every time. I 100% recommend Personal Touch for your next stone project to make your home a beautiful place.

Source: icon-google Google
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H Baker

Date: 2023-12-28 15:31:45

Highly recommend. Service and communication were excellent throughout the entire process. Due to a supplier issue, the quartz I had ordered was not going to be delivered on time for my install schedule, so Personal Touch allowed me to substitute a higher priced stone for my original cost. On the day of the install, the owner drove to Orlando to pick it up at (no charge to me), and then they fabricated and installed it on the same day! Installation of kitchen, dining room and two bathrooms was immaculate. I can’t say enough good things about this company. Thank you!

Source: icon-google Google
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Carolinas Stones

Date: 2024-04-04 03:12:07

All the staff at Personal Touch countertops are very nice, specially the owner Luciano. I can see that They work really hard, and always have us customers in their minds. They have a top notch installer named Fabrício which is also very nice. I strongly recommend this company.

Source: icon-google Google
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Carol Soltys

Date: 2021-08-07 02:32:14

When shopping for new counter tops our last stop was Personal Touch. This was the best stop. We were greeted by a friendly staff. Luciano introduced himself and after a few minutes he knew what we were looking for and immediately showed us exactly what we wanted. Luciano set up a date for measurement and showed up the following week at the exact set time. Next was a date for installation. Again they showed on the set date to remove old countertops and install new beautiful quartz counters. They were professional and efficient. Luciano followed up on every step from measurement to install. We will recommend Personal Touch to anyone looking to remodel. Personal Touch will be around for long time with the attention and professionalism they give to their customers. Great job our counters are beautiful and exactly what we wanted. Thank you Luciano and Personal Touch Crew.

Source: icon-google Google
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Marcelo Henrique Zangrandi

Date: 2023-04-07 00:24:55

I recently had my kitchen countertop replaced by Personal Touch Countertops and I couldn't be happier with the results. From the initial consultation to the final installation, the entire process was smooth and hassle-free. The team at Personal Touch Countertops was professional and courteous throughout the entire project. They took the time to understand my needs and preferences and provided valuable suggestions to help me choose the perfect countertop for my kitchen. The installation itself was quick and efficient, with the team working diligently to ensure that everything was installed correctly and to my satisfaction. I highly recommend them for anyone in need of a countertop replacement. They provide exceptional service and high-quality workmanship, and I couldn't be happier with the end result.

Source: icon-google Google
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Alias ForSpam

Date: 2022-05-04 21:15:31

I know, I don't post often, but when a business does such a great job it must be acknowledged. We just had our new granite installed by PT and everything went smooth and quick (earlier than estimated). The measure/template guy let us work with him as he built the model in his tablet so the angles were just right. They ask questions throughout the process to make sure they were doing what WE wanted and kept encouraging us to call if we needed anything. Every time I did call the phone was answered immediately with a person that could answer my question on the spot or take the action I needed - EVERY SINGLE TIME. The install went quick, but careful and thorough - if ANYTHING didn't go exactly as they planned they stopped and assessed the situation and would bring me in on the decision making process with suggestions ready to go. It turned out absolutely perfectly and I can't thank them enough for genuinely caring about doing a good job the right way.

Source: icon-facebook Facebook
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Cyndi Elder

recommends

Highly recommend Personal Touch for your countertop needs!! Very friendly, professional and they did a beautiful job! Everything they said they’d do they did so on time. Not one problem. Thank you so much! Completely in love with my new countertops. Can’t wait to put the white subway tile backsplash up!

Source: icon-facebook Facebook
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Heather Snyder

recommends

The best! Thank you for your great service and final product!

Source: icon-facebook Facebook
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Patricia Long

recommends

Wonderful experience. From the showroom to installation everyone we encountered was friendly and professional. The fellows that installed our countertops were so nice. They were efficient, polite, professional, on time and our countertops look spectacular. Thank you. We would not hesitate to recommend Personal Touch Countertops.

Source: icon-facebook Facebook
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Don Mirth

recommends

These folks are all about precision. We had 8 different pieces of quartz countertop cut with complex curves, cutouts and corners. Every piece fit perfectly. The one seam that we had fit so perfectly that you can't tell that there is a seam there. They use laser technology to do their measurements and it works beautifully. In addition, they are great to work with and cost competitive. We couldn't be more pleased. Thank You PTC!!

Source: icon-facebook Facebook
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Clifford Eanes

recommends

THESE FOLKS DO GREAT WORK. KITCHEN AND 2 BATH ROOM COUNTERTOPS. YOU WILL BE IMPRESSED WITH THE WORK THEY DO

Source: icon-google Yelp
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Sally C.

Date: 2024-12-14 20:44:19

Working with Meriany Benthin and her team has been a sincere pleasure! This organization is absolutely amazing and flawlessly cut and installed beautiful kitchen countertops and bathroom vanity countertops for us. We could not be happier with the outcome and highly recommend working with Personal Touch!

Source: icon-google Yelp
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Karen K.

Date: 2023-05-21 22:29:47

These people were excellent throughout the entire process the granite is beautiful end the workmanship very nice

Source: icon-google Yelp
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Diana T.

Date: 2021-04-03 16:27:14

This place is awesome. I had searched at several places for a countertop for my kitchen remodel. When I stopped at Personal Touch they were amazing. Most places want to sell you the expensive stuff. I never felt pressured and the sales woman (wish I could remember her name) took me out to the slab room which made it easier to choose. The one I picked out was more expensive at another countertop store. I was able to take my time and look at different options. They do their own fabrication so you don't have a middleman. The installers came right on time and went right to work. They were done in less than an hour. I love my countertops and highly recommend Personal Touch.

Source: icon-google Yelp
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Peggy M.

Date: 2020-10-20 19:32:42

Excellent outfit that focuses on one thing and excels at it - countertops and installation. We had kitchen counter, kitchen backsplash and bathroom counter installed using quartz. We had a myriad of options at the showroom and were able to get quotes swiftly after the initial measurements. The project was completed within weeks. And it's beautiful.

Source: icon-google Yelp
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P K.

Date: 2021-10-30 14:59:45

The service and installation from Personal Touch was excellent, but the countertops material itself, not so great. We got MSI Calacatta Venice quartz countertops in our kitchen and I would never get MSI products again if this is any indication of their quality. It stains easily and just doesn't have the same look and quality as other quartz materials. We have had quartz in another house and have quartz bathroom countertops from a different manufacturer in out bathrooms and they are great. When we called Personal Touch to explain the problem with the kitchen countertops, they recommended using SoftScrub for stubborn stains. I don't want any stains, but could understand if we left wine sitting for along time or somethings, but almost everything stains these and they start looking dingy after awhile.

FAQ About Personal Touch Countertops — Based on Independent Research

What materials can I order a countertop from Personal Touch Countertops?

What types of spaces does Personal Touch Countertops fabricate countertops for?

What shapes of kitchen countertops does Personal Touch Countertops fabricate?

What countertop design styles does Personal Touch Countertops most often implement in Melbourne, FL?

What is the service area of Personal Touch Countertops?

What types of clients does Personal Touch Countertops work with?

Does Personal Touch Countertops have its own countertop fabrication facility?

Does Personal Touch Countertops offer any discounts on countertop fabrication in Melbourne, FL?

What is the price category of Personal Touch Countertops in Melbourne, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Personal Touch Countertops?

What is the fabrication and installation timeline for a countertop at Personal Touch Countertops?

How long does it take Personal Touch Countertops to prepare a quote for countertop fabrication and installation?

Does Personal Touch Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Personal Touch Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Personal Touch Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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