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Tacoma, WA City Rating: We have identified this city as the primary city for this contractor.

Pacific Kitchens Tacoma

since 2009

Examples of works performed by Pacific Kitchens Tacoma

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About Pacific Kitchens Tacoma — Ranked №3 Countertop Fabricator and Installer in Tacoma, WA

68.86

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.855386 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Pacific Kitchens Tacoma, founded in 2009, ranked number 3 in Tacoma, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Pacific Kitchens Tacoma among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Pacific Kitchens Tacoma: Total Score & Key Ratings

The Total Score of 68.86 out of 100 achieved by Pacific Kitchens Tacoma in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Pacific Kitchens Tacoma has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.55 out of 5.

You can read detailed information and evaluations from our independent research of Pacific Kitchens Tacoma’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Pacific Kitchens Tacoma directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Pacific Kitchens Tacoma

Despite a moderate experience of just one decade, Pacific Kitchens Tacoma has a high reputation. Wide expertise is guaranteed due to highly educated skilled craftsmen who know the subtleties of stone countertop fabrication. Equipping the facility with modern machinery allows for processing stone species and preserving their physical properties. Original patterns serve as the main decoration, which makes countertops real works of art. Designers assist in choosing matching solutions for room interiors. The service package embraces granite and quartz countertop installation and delivery.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.553543 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

3.1

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Pacific Kitchens Tacoma

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Free parking lot

Free street parking

Paid parking lot

Small Business

Wheelchair-accessible car park

Wheelchair-accessible entrance

Free of charge street parking

Credit cards

In store shopping

Countertop store

Kitchenware Shop

Reviews about Pacific Kitchens Tacoma

All (18)

Google (13)

Yelp (5)

Source: icon-google Google
avatar

Elizabeth Wilcox

Date: 2021-11-13 00:09:14

We had the best experience working with Herman for our large kitchen island project! He was very friendly, personable, and professional. They produced an awesome product and surpassed our expectations for completion! We can't wait to have them redo our kitchen counter tops next. A great business to support!

Source: icon-google Google
avatar

Kathy K

Date: 2021-10-23 16:08:14

Great Service! Doing a kitchen remodeling during Covid has proved to be difficult with supply chain delays, employee shortages and just plain poor workmanship. I started this process in March 21 and it was one fiasco after another. The ONLY part of this remodel that went smooth and on time was finding Pacific Kitchens when my counter top order from a big box store went south. It took only ONE WEEK from getting my area measured to install and I could not be happier. They were knowledgeable and answered questions I didn't even know I had. The install team was quick & professional and I am very pleased with the results. They turned out perfect.

Source: icon-google Google
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Debra

Date: 2023-07-03 23:24:56

Pacific Kitchens was recommended to us for replacing our old countertops and backsplash in our kitchen and powder room. Brothers Herman and Sabino run the show and are very friendly, knowledgeable and helpful. Herman provided us with reasonable quotes and Sabino visited our home to template the new counters and answer all of our questions. The material was ordered right away and we didn’t have to wait long for the work to be scheduled. The crew that installed our new quartz was great and did a wonderful job matching the veining in the corners and seams. We absolutely love the way it all turned out and would recommend Pacific Kitchens to others.

Source: icon-google Google
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Laura Shimshock

Date: 2024-01-04 21:13:46

Pacific Kitchens does an excellent job providing professional and quality workmanship with attention to detail at a fair price. Herman and Sabino are always on time and offer great suggestions and ideas to be sure we get the look we want. We have used them for three projects now and LOVE their latest install on our new kitchen and powder room. We are still loving our master bath from three years ago with our undermounted tub with quartz surround. These guys are awesome!! Thank you Sabino and Herman. Laura and Stephen Shimshock

Source: icon-google Google
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John Bardi

Date: 2024-10-11 17:18:34

Herman and his family did the beautiful quartz countertops in our new DADU. Very professional and responsive through the process. We would definitely work with him again.

Source: icon-google Google
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Jhon Paul Smith

Date: 2024-01-03 04:05:04

We had the good fortune of finding Pacific Kitchens for our house renovation project. This is a family-owned bussiness that pride themselves in their quality of work. Herman was our main point of contact and he is a pleasure to communicate with. Always ready to offer a smile and with a great positive attitude. He gave us valuable advise about products and even connected us with other very good contractors for other parts of the renovation we needed help with. We could not be more thankful. He says he is not happy until the customer is and he means it. His brother Sabi took the measurements and was also very helpful and informative. They did quartzite for the kitchen island and counters and quartz for 3 small vanities. Seamless installation process, everything on-time, and clear communication. We are planning to use their services and would recommend them in a heartbeat. No suprise they have 5 stars in Yelp and Google, out of more than 100 reviews, you can't go wrong with them!

Source: icon-google Google
avatar

Hans Svendson

Date: 2024-06-06 00:34:58

The experience my wife and I had with both Herman and his brother Sabino was to say the least unbelievable. Herman and Sabino their professionalism quality of work is beyond comprehension. They removed an old dated kitchen and 3 bathrooms, installed the most beautiful kitchen, a real Chef’s kitchen it is bar none magnificent, the bathrooms are breathtaking, all with matching cabinets and Quartz countertops.The workmanship is of the highest quality. My wife and 2 boys lived in the house as the work was taking place, Herman and Sabino did everything they could not to inconvenience us. They did the work in under 3 weeks and that is from the time we first met to the completion of the job. I was a building contractor for over 20 years, with that said they are the best I’ve seen in quality professional, passion for their work and honesty. I highly Recommend Herman and Sabine ( Pacific Kitchens Tacoma) 5 Stars all the Way

Source: icon-google Google
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Roxanne Anderson

Date: 2024-07-03 17:18:28

Pacific Kitchens was great to work with on our project replacing a bathroom vanity and kitchen base cabinets as well as installing new quartz countertops. Very happy with the end results as well as the easy process and good communication throughout. Would definitely use Pacific Kitchens' services for future projects.

Source: icon-google Google
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David Hernandez

Date: 2022-05-06 19:54:54

Pacific kitchens did a fantastic job fabricating and installing our countertops. Herman was extremely helpful and communicative with us. They had a quick turnaround time and were meticulous about the work they did. Would hire them again for any future work.

Source: icon-google Google
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Amanda Reiman

Date: 2024-12-18 17:44:34

We were extremely pleased with the work of Pacific Kitchens! They did a kitchen remodel for us including installation of a new faucet and disposal, new drawers and moving current cabinets to a new location in the kitchen. Herman was great, very attentive to what we wanted and meticulous in explaining the process. Every professional that worked on the project was fantastic. Jim the plumber, and Willie who built and installed all of the cabinetry. Both very talented and a joy to work with. I highly recommend them!

Source: icon-google Google
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Christopher Jones

Date: 2025-01-06 20:21:13

They did an amazing job transforming my small antiquated kitchen into a space I love to be in now. I do all the cooking in my house so this was a very important remodel for me. All I can say is I would absolutely recommend Pacific Kitchens for anyone looking into a kitchen remodel. Great communication, timely and a very fair price. At every step I was told what would happen and if there were any unexpected obstacles (which should be expected with any major remodel) it was promptly resolved. Everyone who came into my home was so nice and respectful and I will call on them for any other home improvement needs I have in the future. Five stars!

Source: icon-google Google
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Martin Harold

Date: 2024-05-21 23:49:38

Pacific kitchens completed the countertop and backsplash installation for my home. The experience with Pacific Kitchens was great! Herman and his team are very professional, knowledgeable, and precise. They employ a laser measuring system that created a perfect template for the countertops! I’d high recommend trusting this family owned business to complete your kitchen!

Source: icon-google Google
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Carie Steed

Date: 2024-10-25 03:32:01

Pacific Kitchens was amazing. German and Sabino were prompt, efficient, and great to work with. They offered helpful advice, quality products and expert installation. The time from initial estimate and install was so quick! I can’t thank them enough for helping us to restore our kitchen. We absolutely love our countertops 🤎

Source: icon-google Yelp
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politosmith p.

Date: 2024-01-03 04:03:32

We had the good fortune of finding Pacific Kitchens for our house renovation project. They are a family-owned bussiness that pride themselves in their quality of work. Herman was our main point of contact and he is a pleasure to communicate with. Always ready to offer a smile and with a great positive attitude. He gave us valuable advise about products and even connected us with other very good contractors for other parts of the renovation we needed help with. We could not be more thankful. He says he is not happy until the customer is and he means it. His brother Sabi took the measurements and was also very helpful and informative. They did quartzite for the kitchen island and counters and quartz for 3 small vanities. Seamless installation process, everything on-time, and clear communication. We are planning to use their services and would recommend them in a heartbeat. No suprise they have 5 stars in Yelp and Google.

Source: icon-google Yelp
avatar

Rory M.

Date: 2023-01-14 18:50:48

Herman and crew were amazing. Fantastic work done at a great price. The outcome was so much better than we imagined and they did it in the exact time frame the said they would. The plumber that works for them is top notch and the tile setter was extremely fast and detailed. Nothing negative to say. I highly recommend.

Source: icon-google Yelp
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Carol S.

Date: 2021-10-31 23:49:24

My stainless steel under mount sink was falling away from the granite. I called my plumber and he said I needed a granite installer and good luck finding anyone willing & able with the time to do my job. I went on yelp and contacted several granite installers who were well rated. Herman, from Pacific Kitchens was the only reply I received! He asked for a picture and recommended I call his plumber. He said going directly to his plumber, Jim at Flo-Tech plumbing would save me $. I sent a picture and request to Flo-Tech and got a quick response. Not only did he fit me in the next day he also explained how he would do the job. That really set my mind at ease. The communication was great. The job and clean up were beautifully done. I highly recommend both Pacific Kitchens & Flo-Tech plumbing! Carol Schaumann Gig Harbor, WA

Source: icon-google Yelp
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Joyce J.

Date: 2021-10-21 18:51:57

I just wanted to share how happy I am with my new countertops. The time and energy it took to cut them is obvious when you look at the veins in the material are running in perfect harmony. The Time Herman, his brother Sabino and Bryan the installer took to make sure everything was done in BEAUTIFUL harmony, is obvious when you look at the countertops. They took the time to install and clean up after they we finished. I would like to recommend this company for those looking for a beautiful countertop and at a reasonable price. I got a bid for a lot more before I found Pacific Kitchens.

Source: icon-google Yelp
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Jamie M.

Date: 2020-04-05 03:04:51

Herman and the crew were amazing from the very start to the last minute! Could not recommend enough- we had 4 bids and quotes come through and Herman's not only was the cheapest (by a lot) he was the the fastest turnaround time and most communicative. Can not recommend enough- I absolutely love my countertops and would recommend them to all!

FAQ About Pacific Kitchens Tacoma — Based on Independent Research

What materials can I order a countertop from Pacific Kitchens Tacoma?

What types of spaces does Pacific Kitchens Tacoma fabricate countertops for?

What shapes of kitchen countertops does Pacific Kitchens Tacoma fabricate?

What countertop design styles does Pacific Kitchens Tacoma most often implement in Tacoma, WA?

What is the service area of Pacific Kitchens Tacoma?

What types of clients does Pacific Kitchens Tacoma work with?

Does Pacific Kitchens Tacoma have its own countertop fabrication facility?

Does Pacific Kitchens Tacoma offer any discounts on countertop fabrication in Tacoma, WA?

What is the price category of Pacific Kitchens Tacoma in Tacoma, WA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Pacific Kitchens Tacoma?

What is the fabrication and installation timeline for a countertop at Pacific Kitchens Tacoma?

How long does it take Pacific Kitchens Tacoma to prepare a quote for countertop fabrication and installation?

Does Pacific Kitchens Tacoma offer cutouts for sinks, cooktops, or other elements?

What guarantees does Pacific Kitchens Tacoma provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Pacific Kitchens Tacoma. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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