About Original Granite and Marble — Ranked №4 Countertop Fabricator and Installer in Little Rock, AR
42.48
total score
The main rating value calculated from more than 30 indicators.
Exact value: 42.484646 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Original Granite and Marble ranked number 4 in Little Rock, AR in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Original Granite and Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Original Granite and Marble: Total Score & Key Ratings
The Total Score of 42.48 out of 100 achieved by Original Granite and Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Original Granite and Marble has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.42 out of 5.
You can read detailed information and evaluations from our independent research of Original Granite and Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Original Granite and Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Original Granite and Marble
Original Granite and Marble has been on the countertop market for decades. The company owes its success to its strong dynamic team, which is deeply committed to product quality and durability.
If you consider professional finishing of your kitchen or bathroom, Original Granite and Marble is the place that is ready to satisfy the fussiest customer needs. The company offers a great choice of natural rocks to decorate your amenities. Additionally to fabrication, the firm offers a professional design and a countertop installation service. It provides competitive pricing, frequent promotions and discounts.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 14
Google
4.4
reviews: 7
YELP
n/a
reviews: n/a
Facebook
4.8
reviews: 7
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.416667 out of 5.
criteria: 10
Staff friendliness
3
Good
Staff friendliness
We rate the staff friendliness of Original Granite and Marble as Good.
According to our mystery shopper research, the staff at Original Granite and Marble demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Original Granite and Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Original Granite and Marble directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Original Granite and Marble as Good.
The staff member from Original Granite and Marble who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Original Granite and Marble may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of Original Granite and Marble.
Unfortunately, as part of our mystery shopper research, we were unable to determine when Original Granite and Marble was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Original Granite and Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Original Granite and Marble directly for more accurate information.
Own Office
5
Has Office
Own Office
We note that Original Granite and Marble has a dedicated office.
Our research revealed that Original Granite and Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Original Granite and Marble directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Original Granite and Marble has its own production facility.
Our research revealed that Original Granite and Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Original Granite and Marble directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Original Granite and Marble does not offer discounts for veterans.
Based on our mystery shopper research, we found that Original Granite and Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Original Granite and Marble directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Original Granite and Marble as Standard.
During our research, Original Granite and Marble quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Original Granite and Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Original Granite and Marble.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Original Granite and Marble as Standard.
Original Granite and Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Original Granite and Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Original Granite and Marble.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Original Granite and Marble.
Unfortunately, Original Granite and Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Original Granite and Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Original Granite and Marble directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Original Granite and Marble.
Unfortunately, Original Granite and Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Original Granite and Marble, which is recognized in our rankings for other parameters. We recommend reaching out to Original Granite and Marble directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Original Granite and Marble
Wheelchair accessible parking lot
Open to All
Wheelchair-accessible parking lot
Countertop Installation
Stonemasons
Granite supplier
Reviews about Original Granite and Marble
All (11)
Google (7)
Facebook (4)
Source:Google
Miranda Maldonado
Date: 2019-06-05 16:45:09
Thank you Original Granite & Marble for my kitchen. Me gusto mucho!
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Source:Google
Art Terry
Date: 2022-03-18 20:06:09
We are very pleasers with our countertops. We hired Original Tile and Marble to install countertops in our kitchen and bath over the last few months and they did a great job. We really appreciated Betty who runs the office as her customer service is excellent. She is very helpful and efficient. Omar and the team did a great job with the installation. They are reasonably priced and work in a timely and professional manner.
We would highly recommend!
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Source:Google
Stephanie Stanfield
Date: 2022-06-08 05:59:43
We were so hopeful that our granite countertop install would go well, but the results were very poor. First, rather than professionally cut an actual hole for our kitchen sink, they cut the counter in half, with a bad seam right in the middle of the sink and used some sort of epoxy to attempt to seal it. The seam won’t stay sealed, so now we have a brand new granite kitchen counter with a very visible crack down the middle of the sink. Secondly, before installing the countertops, they noticed that we had forgotten to level one corner of our cabinets. Instead of saying something then when it could’ve been quickly and easily corrected, they proceeded to install the counters on unlevel cabinets, creating a slope. AFTER they installed and we noticed the slope, THEN they said “Oh yeah, we noticed that earlier.” When we asked about correcting it, they said they would not. These are not professional tradespeople — use at your own risk.
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Source:Google
Leslea Clark
Date: 2022-11-19 02:13:23
Original Granite did a great job on the kitchen counters and 3 bathrooms at my project house today!
They were very helpful when picking out the slabs and Omar and his team did professional install. Very pleased and will be using them again on my next house!
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Source:Google
Jenifer Marsh
Date: 2024-02-07 21:08:33
This company did a wonderful job on my new bathroom countertop. Very friendly and professional. I would highly recommend!
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Source:Google
Mark Barre
Date: 2020-09-20 00:57:10
Called April at Original Granite early one morning about some granite tops I wanted. Within only an hour or so, a team showed up at my door to measure for a quote. Within 24 hours of my original call, I had a very detailed professional quote at a very reasonable price in my email inbox. Ten days later I had beautiful granite tops in my kitchen and bath. Installation went smoothly with no issues at all, and communication from them was excellent! I have dealt with other local companies with unsatisfactory results. Based upon my experience with April and her crew, I highly recommend Original Granite!
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Source:Google
LeRoy Leach
Date: 2021-12-07 21:09:44
Very professional and responsive to my kitchen remodeling needs. Got the job done quickly and it looks great. Very pleased.
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Source:Facebook
Justi R Heath
recommends
Omgoodness let me just say. The office, the service& the installation was a breeze. Betty & Omar both are wonderful people. Service with a smile & care about our home. The granite is GORGEOUS. Thank you so much Guys. We LOVE IT!!!!
Read more
Source:Facebook
Kevin McKinney Sr
recommends
Omar and team did an excellent job on my granite kitchen countertops. They were friendly, accommodating and very efficient. You can tell that Omar was very meticulous about his work and was not satisfied until everything fit like a glove!
We had an overall great experience from the communication with the office until the project was finished!
Thank you so much Omar to you and your entire team!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Read more
Source:Facebook
Cheryl Penn Myklebust
recommends
They installed my granite this past Friday and it is beautiful. I do recommend them.
Read more
Source:Facebook
April Estevez
recommends
If you want new kitchen tops, Call Original Granite and Marble.. They did a wonderful job on my kitchen... Thanks Guys
Si quieres unas topas nuevas para tu cocina, llama a Original Granite and marble. Hicieron un excellente trabajo en mi cocina.. Gracias
Read more
Source:
FAQ About Original Granite and Marble — Based on Independent Research
What materials can I order a countertop from Original Granite and Marble?
During our independent research, we found that Original Granite and Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Original Granite and Marble’s clients in Little Rock, AR for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Original Granite and Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Original Granite and Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Original Granite and Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Original Granite and Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Original Granite and Marble most often implement in Little Rock, AR?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Original Granite and Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Original Granite and Marble?
The company’s office is located at 6523 Lancaster Rd, Little Rock, AR 72209, but its work is not limited to just the city of Little Rock, AR. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Original Granite and Marble work with?
Like many participants in our rating, Original Granite and Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Original Granite and Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Original Granite and Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Original Granite and Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Original Granite and Marble offer any discounts on countertop fabrication in Little Rock, AR?
According to our research, Original Granite and Marble does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Original Granite and Marble may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Original Granite and Marble in Little Rock, AR?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Original Granite and Marble. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Original Granite and Marble?
Yes, according to our research, Original Granite and Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Original Granite and Marble?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Original Granite and Marble in Little Rock, AR. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Original Granite and Marble to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Original Granite and Marble in Little Rock, AR. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Original Granite and Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Original Granite and Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Original Granite and Marble provide for its work?
According to our information and industry practice, Original Granite and Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Original Granite and Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Original Granite and Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Original Granite and Marble for a Free Estimate
Original Granite and Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Original Granite and Marble know that you found them through the National Ranking Countertops Contractors!