Ordaz General Marble & Granite inc

I am changing my 2 stars to 5 stars. I was in error reading my receipt wrong and Ordaz did deduct $600 for the color change due to the new color being less than my original color selection. As far as the line of caulking, my contractor swung by to do something else and re-caulked my shower, so everything is taken care of. I do love my shower ... I love the gymnastic bars for safety, I love the color, I love the shelves & alcove, I love it all. Thank you Ordaz (Brenda) ... and thank you for correcting my error! A 7" line of caulking came out of the shower about 5 months after the install. Secondly, I changed colors of walls within hours of my first choice and was charged $600. for the color change ... why? I could understand if the color was mixed but it was a three day weekend and nothing had been mixed. I love my bathroom and the product is beautiful, just have to be careful to read everything in the contract & know how to make repairs from their installers.

We had an amazing experience with Ordaz! The owner was very helpful and informative. He was quick to send someone out to measure our kitchen and had our coutertops done within a week! The install team that showed up were polite and professional. They paid great attention detail. We will definitely be using them again! Thank you Ordaz!!!

Ordaz Marble (Unreliable and Un-Professional) We spent a lot of money with this company and they were really bad news. Dealing with this company and in particular Francisco Ordaz was very difficult to work with in getting quotes, scheduling each templates for our kitchen and bathrooms. Our contractor recommended this company but they were such a nightmare to deal with. For us they didn’t really seem to care about being professional, they were very late on each appointment for the templates and installations. After they installed our kitchen counter top they made such a mess with silicone on our stainless steel sink. It took a month to get it off of the sink. Each installation was sloppy but they didn’t seem to care at all. They was no, accountability when it came to anything. We had a very bad experience with this company.

Having just finished a Huge plumbing repair then a repipe. Ordaz was absolutly a life savor. The ladies inthe showroom went above and beyond, in helping me figure things out and recommended Jose, when the first contracted we hired rip us off and screwed us over. They were knowledgeable and helpful beyond my exspectation. The showroom was bright and beautiful, prices consistant, install was quike and amazing the guys were professional and courteous. The finished shower stalls and base are beautiful and flawless. We will definatly use them again and i cant stop telling people how amazing our exsperience with Ordaz was. Thank you Ordaz

Aug 21,2019. I am giving Ordaz a 5 plus stars. Their showroom had everything I needed from custom handmade marble, granite and more for my bathroom. They had lots of displays for you to see and chose from. They even sell shower doors and cabinets. This makes it so much easier to shop for what you need. The service by Bill was outstanding. He was alone when I arrived as his co-worker was out to lunch. He handled all customers in a timely mater and no one, left upset. Don't let the old reviews discourage you from stopping by. The staff was very friendly and helpful. I would definitely be back again. I was sent by K2GC Ken.

There was a wide selection of slabs to choose from which helped us personalize our kitchen. The gentleman who came to our home to measure and create a template was wonderful and professional. We were very happy with the finished product. Thanks for helping us add a little bit of us to our house!

Francisco, Brenda, and Maria along with Hector and Mario made the most beautiful shower surround, floor and vanity top for my new bathroom! They were so easy to work with. They arrived on time and worked hard and did a great job!

Complete remodel of master bath that was original from 1966. Ordaz folks were fantastic! Rebecca knows her customers and what each project is all about. She helps pick out ideas and shows things in their huge showroom full size exhibits. They worked with me make my marble look the way I wanted it. Superb installation work!! I had several major issues to take care of before choosing what I wanted. The owner, himself, visited our home to answer questions and work with my contractor. He made a point to be available the next day at their showroom to continue helping me make decisions. I have high regard for their customer support, the office knowing what the labor is doing, communication with me, the installation men very polite and happy with their own jobs thus happy doing my installation, and their product. The product is fabulous!