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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 7
Bridgeport, CT City Rating: We have identified this city as the primary city for this contractor.

Ontra Stone Concepts

since 2006

Examples of works performed by Ontra Stone Concepts

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About Ontra Stone Concepts — Ranked №7 Countertop Fabricator and Installer in Bridgeport, CT

19.76

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.758869 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Ontra Stone Concepts, founded in 2006, ranked number 7 in Bridgeport, CT in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Ontra Stone Concepts among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Ontra Stone Concepts: Total Score & Key Ratings

The Total Score of 19.76 out of 100 achieved by Ontra Stone Concepts in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Ontra Stone Concepts has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.1 out of 5.

You can read detailed information and evaluations from our independent research of Ontra Stone Concepts’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Ontra Stone Concepts directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Ontra Stone Concepts

In addition to being certified natural stone inspectors, the staff of countertop industry leader Ontra Stone Concepts also has CEU accreditation. Granite, marble, quartzite, and quartz countertops, among others, are all produced and installed by them. In Connecticut, it is one of the top five fabricators of countertops. Buddy Ontra, the owner, was elected to the Marble Institute of America's Board of Directors in November 2015. As part of your home's construction or remodeling, the business can design and install new countertops, walls, floors, islands, mantels, bars, and even an outdoor kitchen.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.098148 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.5

Experienced

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Ontra Stone Concepts

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Gender-neutral restroom

LGBTQ+ friendly

Transgender safespace

Debit cards

Accepts Credit Cards

Offers Military Discount

Countertop Installation

Building Supplies

Kitchen & Bath

Natural stone supplier

Granite supplier

Marble contractor

Stone cutter

Reviews about Ontra Stone Concepts

All (9)

Google (4)

Facebook (3)

Yelp (2)

Source: icon-google Google
avatar

Samantha Stone

Date: 2023-08-19 18:09:50

Cannot recommend Ontra Stone enough! This kitchen remodel was our first big home project and both Joe and Andrew were beyond helpful in guiding us in the right direction and talking us through all of our options. These guys are undoubtedly the best in the area!

Source: icon-google Google
avatar

Donna Vogel

Date: 2022-09-05 16:53:31

A five star rating does not adequately convey the quality work and outstanding customer support that Ontra Stone Concepts provides. I have had two kitchens and five bathrooms in two homes done and with each project Ontra Stone Concepts exceeded my expectations. The end product turned out better than imagined. The Ontra team is exceptional. From the assistance with the stone selection to the installation, everything went smoothly without any problems. The talented team that did the installation were outstanding - professional, meticulous and courteous. I highly recommend the Ontra Stone team for any small or large project - they are AMAZING!

Source: icon-google Google
avatar

Jim “Lmac6877”

Date: 2023-07-28 17:07:32

Horrible service and product. Rude customer service rep on the phone was unhelpful. stay away!

Source: icon-google Google
avatar

Peter Kuczynski

Date: 2019-12-31 19:57:27

Buddy Ontra fabricated and installed my granite kitchen counters over 10 years ago. To my surprise, we both recently bumped into each other while out shopping and enjoyed a short conversation about where the last 10 years has brought us. I have been recommending Ontra Stone Concepts ever since Buddy guided my wife and I through the difficult process of selecting a material and finish that we have been pleased with ever since. What impressed me most with Buddy when I first approached him for an estimate is that he was able to tell me where the granite seams would be, something that no kitchen retailer could do. 10 years later, the counter tops are still spectacular, but time, settling and wear/tear had caused one of the granite seams to separate. When I mentioned the issue to Buddy, he didn’t hesitate to suggest I call his Office Manager Andrew to get it taken care of. Andrew responded promptly to the message I left and worked with me to schedule a convenient time to have a fabricator come out to repair the seam. Today, “V” and Ruben arrived at my home at the set time and promptly put down a blanket in the kitchen before they started working. We discussed options to repair the seam and the resulting cost/benefit. At all times “V” and Ruben were attentive to my concerns and worked with me to get the job done right. It was a pleasure to give Ontra Stone Concepts my business again. Even though I may have a small kitchen, I know I received the same exceptional attention they give all their clients big and small. It’s great to see a small business continue to thrive for over a decade and maintain the same superior level of customer service, and proficiency in their field as they have.

Source: icon-facebook Facebook
avatar

Michael Brymer

recommends

They were friendly & had great service. 👍

Source: icon-facebook Facebook
avatar

Sarah Kuczynski

recommends

Customer Service and Craftsmanship is the best in the business!

Source: icon-facebook Facebook
avatar

Ana Gopoian

recommends

I know a couple of the men that work there that have solid integrity. Because of them when my time comes for services I would have you all as my first choice �

Source: icon-google Yelp
avatar

Samantha S.

Date: 2023-08-19 18:10:38

Cannot recommend Ontra Stone enough! This kitchen remodel was our first big home project and both Joe and Andrew were beyond helpful in guiding us in the right direction and talking us through all of our options. These guys are undoubtedly the best in the area!

Source: icon-google Yelp
avatar

Peter K.

Date: 2019-12-31 20:01:09

Buddy Ontra fabricated and installed my granite kitchen counters over 10 years ago. To my surprise, we both recently bumped into each other while out shopping and enjoyed a short conversation about where the last 10 years has brought us. I have been recommending Ontra Stone Concepts ever since Buddy guided my wife and I through the difficult process of selecting a material and finish that we have been pleased with ever since. What impressed me most with Buddy when I first approached him for an estimate is that he was able to tell me where the granite seams would be, something that no kitchen retailer could do. 10 years later, the counter tops are still spectacular, but time, settling and wear/tear had caused one of the granite seams to separate. When I mentioned the issue to Buddy, he didn't hesitate to suggest I call his Office Manager Andrew to get it taken care of. Andrew responded promptly to the message I left and worked with me to schedule a convenient time to have a fabricator come out to repair the seam. Today, "V" and Ruben arrived at my home at the set time and promptly put down a blanket in the kitchen before they started working. We discussed options to repair the seam and the resulting cost/benefit. At all times "V" and Ruben were attentive to my concerns and worked with me to get the job done right. It was a pleasure to give Ontra Stone Concepts my business again. Even though I may have a small kitchen, I know I received the same exceptional attention they give all their clients big and small. It's great to see a small business continue to thrive for over a decade and maintain the same superior level of customer service, and proficiency in their field as they have.

FAQ About Ontra Stone Concepts — Based on Independent Research

What materials can I order a countertop from Ontra Stone Concepts?

What types of spaces does Ontra Stone Concepts fabricate countertops for?

What shapes of kitchen countertops does Ontra Stone Concepts fabricate?

What countertop design styles does Ontra Stone Concepts most often implement in Bridgeport, CT?

What is the service area of Ontra Stone Concepts?

What types of clients does Ontra Stone Concepts work with?

Does Ontra Stone Concepts have its own countertop fabrication facility?

Does Ontra Stone Concepts offer any discounts on countertop fabrication in Bridgeport, CT?

What is the price category of Ontra Stone Concepts in Bridgeport, CT?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Ontra Stone Concepts?

What is the fabrication and installation timeline for a countertop at Ontra Stone Concepts?

How long does it take Ontra Stone Concepts to prepare a quote for countertop fabrication and installation?

Does Ontra Stone Concepts offer cutouts for sinks, cooktops, or other elements?

What guarantees does Ontra Stone Concepts provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Ontra Stone Concepts. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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