Onis Stone

We rate the staff friendliness of Onis Stone as Excellent. Our mystery shopper research revealed that the staff at Onis Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Onis Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Onis Stone directly to better understand their approach to customer service.

We rate the staff expertise of Onis Stone as Good. The staff member from Onis Stone who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Onis Stone may vary. We recommend contacting the company directly for more comprehensive information.

Onis Stone is a legacy company, established in 1994. According to our research, Onis Stone has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Onis Stone directly to confirm the details.

We note that Onis Stone has a dedicated office. Our research revealed that Onis Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Onis Stone directly to confirm the latest details.

We note that Onis Stone has its own production facility. Our research revealed that Onis Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Onis Stone directly to confirm the accuracy of this data.

We were unable to confirm whether Onis Stone offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Onis Stone provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Onis Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Onis Stone directly for more information.

We rate the production time of Onis Stone as Very Fast. Our mystery shopper research revealed that Onis Stone quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Onis Stone is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Onis Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Onis Stone.

We rate the deposit level of Onis Stone as Standard. Onis Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Onis Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Onis Stone.

We did not receive quote preparation data from Onis Stone. Unfortunately, Onis Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Onis Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Onis Stone directly to clarify timelines and conditions.

We did not receive pricing information from Onis Stone. Unfortunately, Onis Stone did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Onis Stone, which is recognized in our rankings for other parameters. We recommend reaching out to Onis Stone directly to obtain pricing details and further information.