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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 5
Fort Myers, FL City Rating: We have identified this city as the primary city for this contractor.

NOVA Countertops USA

since 2016

Examples of works performed by NOVA Countertops USA

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About NOVA Countertops USA — Ranked №5 Countertop Fabricator and Installer in Fort Myers, FL

67.05

total score

The main rating value calculated from more than 30 indicators.
Exact value: 67.054888 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

NOVA Countertops USA, founded in 2016, ranked number 5 in Fort Myers, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included NOVA Countertops USA among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

NOVA Countertops USA: Total Score & Key Ratings

The Total Score of 67.05 out of 100 achieved by NOVA Countertops USA in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — NOVA Countertops USA has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.48 out of 5.

You can read detailed information and evaluations from our independent research of NOVA Countertops USA’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact NOVA Countertops USA directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about NOVA Countertops USA

Since 2016, NOVA Countertops USA in Fort Myers, Florida, has emerged as a trusted local provider, specializing in the fabrication and installation of countertops. Renowned for their vast selection of high-end granite, marble, and quartz countertops, they cater to bespoke preferences with custom countertop fabrication. As a family-owned and operated company, NOVA Countertops USA is committed to offering only the finest materials and services, ensuring each project reflects their dedication to quality and customer satisfaction.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.484749 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

2.2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of NOVA Countertops USA

Identifies as women-owned

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Appointment required

Checks

Credit cards

Debit cards

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Dogs Allowed

Women-owned

Open to All

Bike Parking

In store shopping

Countertop Installation

Kitchen & Bath

Countertop store

Bathroom remodeler

Cabinet store

Countertop contractor

Granite supplier

Kitchen remodeler

Kitchen supply store

Marble contractor

Marble supplier

Natural stone supplier

Tiling

Reviews about NOVA Countertops USA

All (10)

Google (8)

Yelp (2)

Source: icon-google Google
avatar

derek howe

Date: 2024-06-09 23:53:06

NOVA did an amazing job on our kitchen remodel. They were professional, highly competent and kept their word at all times. I would definitely use them again in the future and recommend them to friends and family. Thank you Monique, Daylin and team!

Source: icon-google Google
avatar

David L

Date: 2024-06-23 15:17:27

Everything went very well. I used Nova for two reasons: 1) my sister went through a pricey GC for her remodel and he chose NOVA for her, and 2) they gave me the best price of 3 bids on my kitchen project. Everything was easy and went great from the initial consultation to selection of material to templating and finally, installation. No mishaps. Always communicative and on time. Perfect installation. Even better, they did a great job of using the remainder of my 2 slabs to replace both of my bath countertops. Thanks, Nova for a 5-star performance!

Source: icon-google Google
avatar

C G

Date: 2023-08-08 03:20:28

This is the worst purchase I have been doing for my kitchen, I pay for a whole slab of granite and they make my kitchen with 4 different colors from different slabs, may be they pick up from the dumpster and sold it to me for entire price, also they asked me for cash payments so that way evoid pay taxes to the state, I advised at all the people do not accept the type of business because now they are requiring more money sending me emails and emails asking me for more money from me, this looking like business arrestment even if I have a document that they give on which clearly said the amount is paid off balance $0.00 but they doesn't care about the paper because they're threaten with put on my credit collections, this was more a year ago but they still bother me with the same issue. Be careful with Nova . I forgot mentioned that piece s are cracked holes every where and damaged, also they asking me to get this review off of here. I requested a refund but they can not do it because they gonna damage my backsplash. Also the installer damaged my sink cabinet to settings those pieces of wood with screws on it.

Source: icon-google Google
avatar

Gregory

Date: 2022-05-03 14:39:04

Monique from Nova did a great job in helping us with granite color. The install went quickley even though it required a tear-out of the old granite. Everyone from the individual doing the template to the installers were professional and very good at their jobs! I highly recommend Nova!

Source: icon-google Google
avatar

Raymond Denson

Date: 2024-06-24 19:37:50

Great company!! Honest and caring. Sales reps, Addy and Daylin walked me through the process every step of the way. The workers were prompt and on-time for every appointment. Couldn't have asked for a better result. Beautiful job!!

Source: icon-google Google
avatar

Heather Nychyk

Date: 2023-04-18 15:24:53

We were recommended by good friends and neighbors to check out Nova Countertops. From the very beginning, I knew we were in good hands. Claudia spent a great deal of time with me working through the options for our particular project. She was kind, well informed and very professional, as was Monique. They both had great suggestions for our design. Kathleen kept us up-to-date as to when our product would be available and handled our scheduling issues with patience. I was amazed at how quickly we were able to get installation once our cabinets were in. The two gentlemen who installed our countertops, Johny and Fabio, were amazing. They had our large island slab in place before I even realized they were here in the middle of our construction site! True artists! I have nothing but good things to say about Nova and I highly recommend working with them if you enjoy working with real professionals. It was sincerely the easiest part of our construction project!

Source: icon-google Google
avatar

Robert Edwards

Date: 2023-12-22 21:09:12

Nova Countertops were recommended to us. We are absentee landlords and our tenant has a difficult work schedule to try and schedule around. The people at Nova were above and beyond in seeing that our job was done correctly, with beautiful workmanship, quality materials, reasonably priced and a positive and patient attitude. I will use them again and highly recommend them to anyone needing this type of work.

Source: icon-google Google
avatar

Lauren Johnston

Date: 2022-11-07 17:02:04

IT IS OUR SINCERE PLEASURE TO SHARE our extraordinary experience at Nova Countertops USA. My husband and I have renovated multiple homes and knew instantly this was going to be a professional as well as fun company to work with. Choosing countertops is a big deal and needs good communication and precision. Right out of the gate, we found NOVA to be 100% DEPENDABLE, extremely FRIENDLY and ALWAYS picking up our calls. We really felt important to them. Their prices were shockingly less than the two Naples competitors we shopped at prior. We found NOVA to run an organized and tight ship with every step of our project! Be prepared, when you contact Nova, they will begin your countertop process right away. There is no waiting or rescheduling. NONE. More importantly, ALL OF THE STAFF seem to really CARE about us and our project. The owner, Monique, and her team, have an eye for stocking their showroom with current gorgeous countertop products. Nothing was outdated. They’re on top of their product game in my opinion. Trust me, I visited all of them. From Marco Island, Ft. Myers was a straight shot off the highway. A total drive of 49 minutes and easy to get to. Better than the traffic congestion in Naples. Great lunch spots too! NOVA, from the moment we arrived, helped us get our samples of cabinetry and flooring from our car. Vanessa, one of their staff, handed us waters without even asking and led us out back to begin the process. With my terrible indecision, Vanessa, really had an eye for what NOT to choose. Her feedback made perfect sense, narrowing down the abundance of gorgeous quartz, granite and marble products. I LOVE, LOVE, LOVE MY PICKS!! With living in Boston when it came time to pick the actual “veining” design, Vanessa, made a FaceTime call with me to make sure I was extra happy with the layout. OMG, she’s the best. THEN, On September 28, HURRICANE Ian hit Ft. Myers very bad. Would you believe we received an email from Nova the VERY NEXT MORNING to see if we “were okay” and to let us know that they would do everything in their power to continue the process of completing our job on time. They arrived 2 days after the hurricane while most of Ft Myers was underwater. Thanks to Nova, we have taken away a higher standard or customer service to bring to our own 26 year business. Nova is unquestionably the most capable and skilled company we have ever hired. Hands down, Florida’s BEST! If you’d like to come and see our kitchen and bathrooms, ask them for our contact info. Happy and proud to show off their EXCELLENCE! Oh and they installed all of our back splash tile too with their sister company, Unity Flooring in Ft Myers. Lauren & Rick Johnston Marco Island, FL

Source: icon-google Yelp
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Anthony A.

Date: 2023-12-11 23:52:05

I would give Nova 10+ stars if I could. I was changing out the cheap sink the builder put in my new construction home. I ordered a new sink from Nova. It being a small job, most companies will put you on the back burner. The person who took my initial order made a small mistake that caused confusion on my part. The project was much more involved that I thought. Once the owner of Nova found out, she was on the phone with me immediately and took care of the issue. She explained what happened, apologized, and had her guys out to my house the next business day. Not only did she thoroughly communicate, but the install that was supposed to take 3 days, was done same day and within 3 hours. Her crew was beyond professional, and the work absolutely top notch! After remodeling two new homes in SW Florida, this is a VERY rare occurrence. The amount of incompetent business owners who have no idea how to run a company, do substandard work, and then take no responsibility for their mistakes are numerous in my experience. I can't say how impressed I am with Nova. Hands-on owner, who stands behind their work, and is very honest. I really can't say enough about my interaction with this company. They have without a doubt earner my future business!!!!!!!

Source: icon-google Yelp
avatar

Elizabeth M.

Date: 2023-06-07 10:12:51

We were very pleased with the work Nova did, until less than 2 years later. See attached photos's and responses for my sink, that's sinking. Very disappointed with Nova. I believe in doing business with the smaller, local business when possible. Good morning Mrs. McCann. I hope you're doing well. I requested a quote from our estimate team for your maintenance service and below please find approximate cost. Please let us know how you would like to proceed. Maintenance Service + $175 Trip Charge + $340 - $510 2 - 3 hours (two man crew hourly rate - $110 professional + $60 helper = $170 / estimate ONLY price will be adjusted after work completed) Price does NOT include plumbing Disconnect and Reconnect of plumbing may be required Thank you and have a blessed day! Thanks for reaching out. I have to be honest, I paid your company to install the sink and it's obvious from the photos it wasn't done properly? Not sure if they didn't screw it in, if they used clips? I've never had this happen in my past remodels, and I've had many. Wouldn't you honor your work? It's not been 2 years. Thanks for your time. Beth McCann Good afternoon Beth, Hope this message finds you well, We not only use silicone to attach the sink but also anchors and screws. It's not typical for a sink to detach from countertops under normal circumstances as our single bowl sinks support a large amount of pots and pans. We do offer 1 year warranty, however it has been almost 2 years. We have a lifetime care and maintenance package with discounted costs for repeated clients (prices previously given). During our service, we will not only inspect the cause of your sink issue but correct the problem and reinforce it, and extend our warranty for another year from the day we do the service. Please look at your quality of work. If everything was originally done the right way, this would never have happened. You honestly can't tell me this is acceptable. I will be going back to my original review, to update and let people know what has transpired. We were very happy with your work, until this and your response. Beth

FAQ About NOVA Countertops USA — Based on Independent Research

What materials can I order a countertop from NOVA Countertops USA?

What types of spaces does NOVA Countertops USA fabricate countertops for?

What shapes of kitchen countertops does NOVA Countertops USA fabricate?

What countertop design styles does NOVA Countertops USA most often implement in Fort Myers, FL?

What is the service area of NOVA Countertops USA?

What types of clients does NOVA Countertops USA work with?

Does NOVA Countertops USA have its own countertop fabrication facility?

Does NOVA Countertops USA offer any discounts on countertop fabrication in Fort Myers, FL?

What is the price category of NOVA Countertops USA in Fort Myers, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from NOVA Countertops USA?

What is the fabrication and installation timeline for a countertop at NOVA Countertops USA?

How long does it take NOVA Countertops USA to prepare a quote for countertop fabrication and installation?

Does NOVA Countertops USA offer cutouts for sinks, cooktops, or other elements?

What guarantees does NOVA Countertops USA provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on NOVA Countertops USA. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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12350 Crystal Commerce Loop STE 1, Fort Myers, FL 33966