About Northern Stone — Ranked №1 Countertop Fabricator and Installer in Fargo, ND
68.33
total score
The main rating value calculated from more than 30 indicators.
Exact value: 68.334701 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Northern Stone, founded in 2013, ranked number 1 in Fargo, ND in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Northern Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Northern Stone: Total Score & Key Ratings
The Total Score of 68.33 out of 100 achieved by Northern Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Northern Stone has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.52 out of 5.
You can read detailed information and evaluations from our independent research of Northern Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Northern Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Northern Stone
The company has offices in three towns and offers services to residents, businesses and construction firms in the states of North Dakota, South Dakota and Minnesota. Northern Stone manufactures and installs custom quartz and granite countertops for kitchens, bathrooms, meeting rooms in offices, bars and any other space. Customers can visit the showrooms and see the range of samples, as well as get expert advice on choosing the right stone according to its purpose, characteristics and color. All work on the scheduling, manufacturing and installation is carried out by a team of experienced craftsmen.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 50
Google
4.8
reviews: 31
YELP
n/a
reviews: n/a
Facebook
5
reviews: 19
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.519298 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Northern Stone as Poor.
Based on our mystery shopper research, the staff at Northern Stone showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Northern Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Northern Stone directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Northern Stone as Good.
The staff member from Northern Stone who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Northern Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.6
Established
Company Age
Northern Stone is an established company, operating since 2013.
According to our research, Northern Stone has been in business since 2013, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Northern Stone directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Northern Stone has a dedicated office.
Our research revealed that Northern Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Northern Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Northern Stone has its own production facility.
Our research revealed that Northern Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Northern Stone directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Northern Stone does not offer discounts for veterans.
Based on our mystery shopper research, we found that Northern Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Northern Stone directly for confirmation.
Production time
4.2
Fast
Production time
We rate the production time of Northern Stone as Fast.
According to our research, Northern Stone quoted a project completion time of 13 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Northern Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Northern Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Northern Stone as Standard.
Northern Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Northern Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Northern Stone.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Northern Stone as Average.
According to our mystery shopper evaluation, Northern Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Northern Stone.
Affordability
4.5
Low
Affordability
We rate the price level of Northern Stone as Low.
Our mystery shopper research revealed that Northern Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $93.47 per square foot, while for Carrara Morro quartz, the price was $0. These prices fall into the Low category, making Northern Stone an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7795 for Calacatta Idilio quartz and $ for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Northern Stone.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Northern Stone
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Kitchen & Bath
Granite supplier
Countertop contractor
Countertop store
Stone supplier
Reviews about Northern Stone
All (14)
Google (10)
Facebook (4)
Source:Google
Stephanie Curtis
Date: 2023-12-22 00:18:04
Northern Stone did our backsplash and countertops and we are so happy with them. They are fast, responsive, friendly and do amazing work, highly recommend!
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Source:Google
B A Good Human
Date: 2024-04-16 17:26:37
Horrible experience. Would never recommend this company to anyone. The owner of the company should be embarrassed for his utter lack of customer service skills and the derogatory type of language he uses towards people. This is not the appropriate way to run a business.
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Source:Google
Tim Mehl
Date: 2024-03-22 13:50:09
We recently had quartz countertops installed.
We are very happy with them. The people at Northern Stone are impressive. Everyone is knowledgeable and friendly.
I don't recall the name of the man who did the measuring but he was great as were the installation team of Jordan and Shane.
Sylvia and Tim Mehl
Read more
Source:Google
Candy Heien
Date: 2022-11-20 21:29:53
Northern Stone did a great job on my quartz countertops and backsplash. Even with a few challenges I did not have to worry with everyone resolving and taking care of all problems. Very happy with the workmanship and professionalism. Well done!
Read more
Source:Google
Kristen Quick
Date: 2023-10-05 10:37:37
Northern Stone transformed my 90s kitchen into the kitchen of my dreams! They were professional, easy to work with, responsive and fast! It only took a few weeks after meeting with them to have our project completed, which included a new sink, countertops and backsplash. Highly recommend!
Read more
Source:Google
Jessica Teubner
Date: 2023-02-28 15:29:58
Northern Stone was fabulous to work with. They were super helpful when brainstorming & picking out our counters. Chace on their team was phenomenal with making sure our sink & everything fit just perfect in our kitchen. We would highly recommend Northern Stone for all of your granite & quartz needs.
Read more
Source:Google
Jessica Hall
Date: 2024-04-17 15:27:27
5 stars!! Northern Stone was so great to work with for my kitchen remodel and I absolutely love how it turned out, the granite counters are gorgeous. Renee was wonderful to work with and made the process so easy. Everything went so smooth, from measurements, removal of old and installation of new, and tiling. Ryan did an amazing job on the finishing touch that tied it all together, the backsplash. Highly recommend!
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Source:Google
Carlee Mayer
Date: 2024-02-04 02:33:00
We had Northern Stone do our quartz countertops and backsplash and are very happy with the results. We had countertops installed within a few weeks and backsplash the week after that. Both the countertop team and the backsplash guy were amazing at what they do. Ryan was very skilled with his tile work - our backsplash turned out beyond amazing!
Read more
Source:Google
Kayla Bachand
Date: 2024-04-10 15:00:58
The whole team at Northern Stone was excellent to work with. We are so happy with our kitchen update. I can't praise them enough for the great job they did.
Read more
Source:Google
S M
Date: 2024-12-01 19:56:58
I worked for this company. The guys in the shop take pride in their work and will do everything they can to make a great product for their customers. The ladies in the front office are knowledgeable in the stone products and will leave you well informed and confident during the process! Give them a call!
Read more
Source:Facebook
Karla French Baker
recommends
Excellent service! Easy fast install of counter and same with tile! Friendly and very helpful! Highly recommend!
Read more
Source:Facebook
Cleo R Rheault
recommends
Tina was amazing to work with
Read more
Source:Facebook
Jess Borgen Rust
recommends
Awesome to work with and a big selection of products!
Read more
Source:Facebook
Matthew Lachowitzer
recommends
Great service and helped on short notice, would highly recommend!
Read more
Source:
FAQ About Northern Stone — Based on Independent Research
What materials can I order a countertop from Northern Stone?
During our independent research, we found that Northern Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Northern Stone’s clients in Fargo, ND for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Northern Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Northern Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Northern Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Northern Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Northern Stone most often implement in Fargo, ND?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Northern Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Northern Stone?
The company’s office is located at 1126 Main Ave W, West Fargo, ND 58078, but its work is not limited to just the city of Fargo, ND. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Northern Stone work with?
Like many participants in our rating, Northern Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Northern Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Northern Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Northern Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Northern Stone offer any discounts on countertop fabrication in Fargo, ND?
According to our research, Northern Stone does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Northern Stone may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Northern Stone in Fargo, ND?
According to the assessment of our independent rating, Northern Stone in Fargo, ND falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7795$ at a rate of $93.47$ per sq. ft., and the cost using Carrara Morro quartz was $$ at a rate of $0$ per sq. ft. These prices turned out to be among the lowest of all companies in Fargo, ND, which allowed us to categorize Northern Stone as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Northern Stone?
Yes, according to our research, Northern Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Northern Stone?
According to the results of our independent research, Northern Stone in Fargo, ND offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 13 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 13 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Northern Stone to prepare a quote for countertop fabrication and installation?
According to our research, Northern Stone in Fargo, ND prepared a project estimate within 13 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Northern Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Northern Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Northern Stone provide for its work?
According to our information and industry practice, Northern Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Northern Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Northern Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Northern Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Northern Stone know that you found them through the National Ranking Countertops Contractors!