Northern Stone

We rate the staff friendliness of Northern Stone as Poor. Based on our mystery shopper research, the staff at Northern Stone showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Northern Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Northern Stone directly to better understand their approach to customer service.

We rate the staff expertise of Northern Stone as Good. The staff member from Northern Stone who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Northern Stone may vary. We recommend contacting the company directly for more comprehensive information.

Northern Stone is an established company, operating since 2013. According to our research, Northern Stone has been in business since 2013, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Northern Stone directly to confirm the accuracy of the details.

We note that Northern Stone has a dedicated office. Our research revealed that Northern Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Northern Stone directly to confirm the latest details.

We note that Northern Stone has its own production facility. Our research revealed that Northern Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Northern Stone directly to confirm the accuracy of this data.

Northern Stone does not offer discounts for veterans. Based on our mystery shopper research, we found that Northern Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Northern Stone directly for confirmation.

We rate the production time of Northern Stone as Fast. According to our research, Northern Stone quoted a project completion time of 13 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Northern Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Northern Stone.

We rate the deposit level of Northern Stone as Standard. Northern Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Northern Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Northern Stone.

We rate the quote preparation speed of Northern Stone as Average. According to our mystery shopper evaluation, Northern Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Northern Stone.

We rate the price level of Northern Stone as Low. Our mystery shopper research revealed that Northern Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $93.47 per square foot, while for Carrara Morro quartz, the price was $0. These prices fall into the Low category, making Northern Stone an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $7795 for Calacatta Idilio quartz and $ for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Northern Stone.