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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Wilmington, NC City Rating: We have identified this city as the primary city for this contractor.

Natural Stone Design Inc

since 2016

Examples of works performed by Natural Stone Design Inc

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About Natural Stone Design Inc — Ranked №4 Countertop Fabricator and Installer in Wilmington, NC

71.07

total score

The main rating value calculated from more than 30 indicators.
Exact value: 71.073302 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Natural Stone Design Inc, founded in 2016, ranked number 4 in Wilmington, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Natural Stone Design Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Natural Stone Design Inc: Total Score & Key Ratings

The Total Score of 71.07 out of 100 achieved by Natural Stone Design Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Natural Stone Design Inc has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.79 out of 5.

You can read detailed information and evaluations from our independent research of Natural Stone Design Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Natural Stone Design Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Natural Stone Design Inc

This company from Wilmington has been specializing in the production of kitchen, bathroom and vanity countertops and surfaces for more than 15 years, cooperating with both domestic and foreign suppliers of natural stone. The offered tabletops are made from natural marble, granite, quartzite and quartz. The wide choice of stone will satisfy every taste and fit into any existing interior solution. Clients wishing to install new countertops are accompanied throughout the process by consultants with an individual approach. The company's prices are attractive for those who have moderate financial capabilities.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.794518 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

2.2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

0.8

Very Slow

Affordability

4.4

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Natural Stone Design Inc

Wheelchair accessible entrance

Accepts Credit Cards

Wheelchair-accessible entrance

Granite supplier

Reviews about Natural Stone Design Inc

All (13)

Google (9)

Yelp (4)

Source: icon-google Google
avatar

Donna Giles

Date: 2019-11-27 13:14:36

Everyone was very helpful and friendly. Jose Santos was always available to answer any questions or concerns that I had. I always felt like a valued customer with the staff at Natural Stone Design! Their pricing was very competitive and fair. I love my kitchen and bathroom counter tops! They're absolutely beautiful! The installers were very experienced in what they do, such as one of my kitchen counters had to be installed in two pieces and the seam is 99% undetectable! I will recommend Natural Stone Design to anyone I know that's looking to get granite in their home.

Source: icon-google Google
avatar

Peggy Hemenway

Date: 2021-08-25 20:29:16

We could not have had a better experience than the one we received through Natural Stone Design! Alex was amazing and helped guide us (with 0 pressure) through the entire process. She answered all questions, answered all calls, and her expertise is invaluable. The gentlemen who delivered and installed are knowledgeable and professional, as well. We could not have asked for more! We love our new counters and the turn around time is a blink compared to other companies. Big, big thanks to NSD!!! 😀 ❤️

Source: icon-google Google
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Clara Stiers

Date: 2024-07-01 12:37:22

The staff was great to work with. The installation of our countertops went smoothly and the finished product was excellent! We couldn't be happier.

Source: icon-google Google
avatar

Betty Jo Bennett

Date: 2022-01-28 19:08:18

We were so impressed and happy with our experience with NSD in Wilmington, NC. Alberto was our project manager and he was awesome! Not only was he very professional and knowledgeable, but he gave us great recommendations and kept in communication with us every step of the way. He also worked with us to plan the placement of the designs in the stone for the most appealing looks! We purchased new kitchen countertops and the selection was amazing and gorgeous! We also purchased two stainless steel sinks, a farm sink and a utility sink. They are great quality and a super price and are both beautiful and functional! The installation crew were both efficient and precise. They were masterful at placing the stone to optimize the designs, backsplash and seams. The job was completed in ONE day!!! We couldn't be happier with this company, their staff and their prices. You should contact them!!!!

Source: icon-google Google
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Chris McCoy

Date: 2022-03-05 15:05:54

Used Natural Stone Design for my kitchen. The customer service, attention to detail, and speed to which they started with the quote to installation was three weeks… Compared to Lowe’s which was going to be seven months. They did an excellent job and I would recommend natural stone design to anyone!

Source: icon-google Google
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Lauren Henderson

Date: 2020-02-04 15:37:45

NSD did a great job on my kitchen granite counter and new sink. I didn't bother getting quotes from other companies in town, because I felt the pricing was fair, and that they truly wanted my business. NSD has lots of great options and at different price points. They mentioned their other location in Angier has more options to choose from. I felt that the Wilmington location had plenty to choose from, and found a granite that both my husband and I really liked. Alberto helped me with the initial consultation and throughout the project. He was punctual to our appointments, and his attention to detail made sure my counters came out perfect. Any small hiccups that came up (for example, the install team was running late to my appointment), Alberto was quick to respond to my inquiry and took care of communications. He let me know that there had been a complication at the home prior to mine that was taking a bit longer than expected. He insured me that I would get my counter tops that day... and I did! The team that did the install did a great job too. They worked efficiently, cheerfully, while also taking great care that the job was done well. Highly recommended!

Source: icon-google Google
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Paige H

Date: 2021-03-02 16:21:51

NSD is very knowledgeable and we really appreciated how helpful & attentive to all questions Alex was! Very happy with the beautiful New Statuary Quartz we went with and loved being able to see the slab before purchasing. After install there was an obvious filler mark at the transition, but we contacted them and they came back out and corrected it - the seam is still visible, but is much better than it was. We purchased our sink through them as well & we love it! Overall would recommend; appreciate the quick communication & good service.

Source: icon-google Google
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Dawn Wallace

Date: 2021-08-20 19:48:53

I could not be happier with my experience at Natural Stone Design in Wilmington. Alex was awesome. Professional, knowledgeable, dependable and lots of choices. I looked several places and just couldn’t find exactly what I wanted until I went there. They helped me choose the perfect stone for me, walked me through the entire process, showed me where cuts would be made to maximize the beauty of the stone and explained care of it. Highly recommend this company.

Source: icon-google Google
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Doug Wright

Date: 2019-08-10 21:45:45

Excellent quality and service from Bradley, Alex, Leo, George, Jose and Abraham. Love our granite in kitchen and two baths! Excellent selection, cutting, installation and price and on time.

Source: icon-google Yelp
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Jenna J.

Date: 2020-12-16 05:29:55

Looooove Natural Stone Design! They have a great selection - of actual slabs - and a variety of materials. Alex was very helpful through the entire process, and I had my countertops selected, measured and installed in record time (my fourth countertop rodeo, for reference). The pricing was very reasonable, and I got to see a layout of the cutting plan before the slabs were cut, and it all looks beautiful. Thanks for a great experience!

Source: icon-google Yelp
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Josh H.

Date: 2019-05-17 20:55:01

After getting multiple quotes and ideas for our kitchen countertop we decided to go with Natural Stone Design. They we're amazing to work with, great prices, huge selection of stone, short wait time for installation, local and overall an excellent experience! We could not be more impressed with how they do business. Very Professional!

Source: icon-google Yelp
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Diane S.

Date: 2019-05-06 22:57:14

We shopped many different installers and got several quotes but did not feel the trust and honesty that we felt when we went to visit Natural Stone Design and met with Brad. He and his staff were so very patient and made sure all of our questions were answered completely. I thought I was sold on quartz and ended with granite and I could not be happier with my breathtakingly beautiful kitchen. Wonderful people, fantastic workmanship. Thank you so much, Jim & Diane Shepker

Source: icon-google Yelp
avatar

Britt A.

Date: 2019-02-20 17:02:18

We worked with Brad at natural stone design. We love our countertops. We ended up going with quartz and they had the best price out of four or so quotes. The counters look perfect, the staff is excellent with communication. I wholeheartedly recommend them.

FAQ About Natural Stone Design Inc — Based on Independent Research

What materials can I order a countertop from Natural Stone Design Inc?

What types of spaces does Natural Stone Design Inc fabricate countertops for?

What shapes of kitchen countertops does Natural Stone Design Inc fabricate?

What countertop design styles does Natural Stone Design Inc most often implement in Wilmington, NC?

What is the service area of Natural Stone Design Inc?

What types of clients does Natural Stone Design Inc work with?

Does Natural Stone Design Inc have its own countertop fabrication facility?

Does Natural Stone Design Inc offer any discounts on countertop fabrication in Wilmington, NC?

What is the price category of Natural Stone Design Inc in Wilmington, NC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Natural Stone Design Inc?

What is the fabrication and installation timeline for a countertop at Natural Stone Design Inc?

How long does it take Natural Stone Design Inc to prepare a quote for countertop fabrication and installation?

Does Natural Stone Design Inc offer cutouts for sinks, cooktops, or other elements?

What guarantees does Natural Stone Design Inc provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Natural Stone Design Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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