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Savannah, GA City Rating: We have identified this city as the primary city for this contractor.

MultiStone | Custom Stone Countertops

since 2000

Examples of works performed by MultiStone | Custom Stone Countertops

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About MultiStone | Custom Stone Countertops

58.22

total score

The main rating value calculated from more than 30 indicators.
Exact value: 58.222102 out of 100.

MultiStone/Custom Stone Countertops fabricates countertops for kitchen, bathroom and also makes vanity countertops for your interior. Countertops can be made from quartz, granite or laminate. MultiStone/Custom Stone Countertops cooperates only with natural materials. There are a huge variety of materials, shapes and colors. Our analysis of Google services, BBB, company websites and social networks allowed us to make a decision that MultiStone/Custom Stone Countertops can get into our catalog. This family business has 20 years of experience. You can visit its showroom and meet the team of managers and installers.

More info

Mystery Shopper Report

3.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.253704 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

4.3

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

2.6

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact MultiStone | Custom Stone Countertops for a Free Estimate

1022 Lynes Ave, Savannah, GA 31415

Additional benefits of MultiStone | Custom Stone Countertops

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Checks

Credit cards

Debit cards

In store shopping

Countertop store

Bathroom remodeler

Bathroom supply store

Granite supplier

Kitchen remodeler

Kitchen supply store

Marble supplier

Reviews about MultiStone | Custom Stone Countertops

All (23)

Google (14)

Yelp (9)

Source: icon-google Google
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Matt Kase

Date: 2024-12-12 20:01:29

Absolutely a pleasure to work with this stand-up outfit! They are very thorough and responsive with ordering and scheduling. Israel and Alejandro performed my countertop installation and could not have been more attentive and professional, not to mention efficient. Their attention to detail and desire to meet the customer's needs precisely was unmatched. Not only that, but they were in-and-out, with a perfect island installation, exactly to my specs and no mess, in under 45 minutes!

Source: icon-google Google
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Daniel Milliken

Date: 2024-04-25 01:31:09

We finally said goodbye to our classic 1995 pink laminate master bathroom vanity top and holy cow what a fantastic upgrade. We bought it through Home Depot and Multistone handled the rest, calling us for scheduling measurements and installation. The installers were on time and all business, efficiently completing the project to perfection. We are very happy with our new quartz vanity top from Multistone.

Source: icon-google Google
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Patricia Picariello

Date: 2024-05-15 19:07:29

We can’t say enough good things about MultiStone. This is the second time we used them & we couldn’t be more happier. Sonya helped us this time - not only was she helpful but she was efficient as well. Between the prices, quality & customer service, nothing else can compare. So walk - no run to MultiStone you won’t be disappointed. In addition, the installers knew what they were doing & made sure we were pleased with the job.

Source: icon-google Google
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T Becker

Date: 2024-03-21 14:38:46

I did not purchase my Quartz MSI countertops from Multistone, but sincerely wish I would have. I have spent two years contacting and requesting the original installer to fix a few dings in my quartz, to no avail. I contacted Multistone and in two weeks my countertops are repaired and again in pristine condition. The guys that came out were so very polite, and extremely professional. They arrived on the scheduled date, within the scheduled time, and completed the job without issue. I simply can not recommend this company enough. You won’t go wrong in choosing them.

Source: icon-google Google
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Wayne Kitchens

Date: 2022-05-03 20:28:42

A most pleasant experience. We dealt with Shannon, Tammy & Sarah. They were very accommodating to our changes in scheduling due to entire kitchen renovation. They kept us in the loop on timing for countertop templates, letting us know when the quartz slab was in so that we could come in to look at it & date of installation. Eric the installer was professional & did a great job on the installation.Countertop quality & beauty exceeded our expectations. Very highly recommend these fine folks.

Source: icon-google Google
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Sheri Moore

Date: 2024-09-19 20:44:42

Choosing the stone was the toughest part. The rest was easy! They helped me decide the little things like radius, corners and over hang. A week later, my kitchen had an entirely new updated look with minimal effort and worry! The installation team was kind, efficient and kept everything very clean.

Source: icon-google Google
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Linda Spangler/Davis

Date: 2024-06-27 23:28:10

I can not say enough good things about Multi Stone. They just finished my kitchen countertops & they are beautiful!! This company is so professional and on time I highly recommend working with them. Lauren was our salesperson she is so sweet and was constantly updating me on progress.

Source: icon-google Google
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Tristan

Date: 2024-12-19 15:46:33

Changing my review to reflect recent updates: MultiStone saw my previous review and followed up with me immediately, explaining the situation and who was at fault (not them). They were able to schedule our installation for this week and have been consistently checking to make sure everything is ready. Huge thank you to Polly for her patience and expertise. I stand corrected on my previous assumptions and we are glad to know we aren't just numbers in a spreadsheet. Really appreciate good business! Thank you.

Source: icon-google Google
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Denise Odom

Date: 2024-10-19 04:11:08

We are so thankful that we wete able to use MultiStone for our Granite countertops. From the measuring to installation was performed with a seamless and professional process. The office staff was very knowledgeable and kept us informed with the entire process. The installation team was very professional. They did an excellent and precise job of installing our granite countertops. We are very pleased and the granite countertops are exactly what we wanted. Our granite countertops are absolutely beautiful. We would definitely recommend MultiStone to anyone wanting a Professional and Excellent job!!!!

Source: icon-google Google
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Micaela Pellet

Date: 2024-04-12 16:58:38

From the moment we walked inside the store everything was a great experience. They were always attentive, willing to help, answering all our questions and offering us good service. All the Team, specially Sonia, was very loving and Lola, the puppy, funny and cute. The final result of the work was excellent, everything we could have imagined for our countertops. Recommended for everyone who wants a top quality product and service.

Source: icon-google Google
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Jen Tookes

Date: 2024-09-11 13:36:09

I truly cannot say enough good things about MultiStone. They were a pleasure to work with from start to finish! We originally started the countertop process with a *different company* through Lowes in Statesboro (their name starts with Gran and they are in McDonough...) but decided to contact Home Depot who contracts with MultiStone. We are so glad that we made the switch!! Countertop measurement tech was quick, friendly, professional, and clearly understood stone counters. We talked with Polly, Hilary, and Desiree through the fabrication/cutting process, and they were always helpful, patient, and willing to answer all of our questions cheerfully. Installation went without a hitch, and our installers, Raul and his partner, were absolutely wonderful-- talented, friendly, and very professional. Their caulking and attention to detail is commendable! Ultimately, we are SO GLAD we hired MultiStone for this big-to-us purchase and project. We even called their office today just to tell them how wonderful they are :-) We recommend them enthusiastically!

Source: icon-google Google
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Kim Pisani

Date: 2024-02-23 17:26:43

Pauley was a pleasure to deal with. They were very communicative and kept me in the loop. The person who measured and the installers were wonderful. The countertops are GORGEOUS. I could not have asked for a better experience.

Source: icon-google Google
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Mandy Todd

Date: 2024-02-21 19:40:02

Awesome and professional! Those are two traits that any customer wants to see when searching for a source for countertops! They stayed in contact, kept us updated, arrived when scheduled, and were true professionals at installation! We will definitely use them in the future with any projects!

Source: icon-google Google
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Tina Calabrese

Date: 2025-01-09 14:02:59

Beautiful job! Israel was amazing and he worked so hard getting our new quart counter tops just right! The seams are almost invisible and our kitchen looks amazing! Thank you.

Source: icon-google Yelp
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Fran S.

Date: 2019-07-11 18:04:46

This place is high end and they have a wide selection of beautiful stone in their yard. In fact, they have so much to offer they have not one BUT 2 stores to provide what you want. Kelsey is a very good associate who desires to make sure her clients have all of the information they need to make the right choice. She is patient and she knows exactly what she's talking about. If you need natural stone to remodel your kitchen, bathroom, or a bar and any thing you desire, please come here!

Source: icon-google Yelp
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J L.

Date: 2018-01-01 15:00:04

We have a very large kitchen and recently put in granite countertops. We picked our granite and went to Savannah to Multistone's office to look at the slabs to be used in our kitchen. We had a slight scheduling hiccup for the installation but Sarah immediately corrected the problem and the installers got to our home and started working. Because there was to be so much counter in the kitchen we were originally shown drawings with joint lines being in the least noticeable places. The counters were set exactly as we had been shown and are beautiful. The installers cleaned as they worked and at the end of the job cleaned the counters, floors etc. before leaving our home. They were very nice and professional and we couldn't ask for more beautiful counters! A great experience with this company.

Source: icon-google Yelp
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Barbara G.

Date: 2017-12-14 21:50:39

Update -- we decided we like the sinks the way they were (undermounted). Nice job, Multistone!

Source: icon-google Yelp
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Lenell D.

Date: 2019-06-01 14:09:47

I was very unhappy with my experience , best to walk next door for honest prices. AFTER paying the deposit and ordering, they "discover" they measured wrong so they raised price by 30%. BEFORE the mistake, they were same price as everybody else. AFTER mistake, they were 3O% higher. I then bought scraps for bathrooms. They were the same price as regular quartz. They did NOT cut and bring what I ordered. They were guest bathrooms and I will try to avoid looking at them. SO NOT HONEST, and THE MOST EXPENSIVE PLACE BY FAR!!! Avoid !! Literally you can walk next door.

Source: icon-google Yelp
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John G.

Date: 2022-09-27 17:26:31

Buyer beware with MultiStone- we selected Cambria quartz for our kitchen remodel and used MultiStone for the fabricator/installer. The installation was in July of this year. Two significant problems: #1. The MultiStone installer did not correctly install our island counter top. Shims were placed too far apart, no caulking on all sides, some shims were loose, excessive bow in the slab, gouged counter top surface caused by drill bit drilling hole for faucet. They seemed to be in a rush to get to the next job. Cambria rep looked at the quality of work and shook his head in disbelief, we had MultiStone return and use a senior installer to install it correctly. #2) During the fabrication process MultiStone cut a counter top that had a surface flaw and was in full view. The fabricator (MultiStone) is supposed to layout and cut around any surface flaws or defects in the slab. Cambria rep looked at the flaw and shook his head in disbelief, he repaired the flaw. I gave one star for Leslie because she was professional and helped us in our quartz selection. I feel MultiStone has some internal issues based on my experience with improper installation and lack of quality control of their fabrication process. I would not use them again. Training and short staff may be part of the problem.

Source: icon-google Yelp
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BrookeColey C.

Date: 2022-07-14 01:55:06

I paid for my countertops 3 months ago and still cannot get them installed. This is a poorly run company. I suggest staying far far away! It has been nothing but trouble with Multistone. I have given them install dates to work with multiple times since May and every time they call they say the same thing "Hi, we have an install date for you!" And every time, its on a date that I specifically let them know would not work for me. The employees in the office are an absolute pain to work with. This is not a supply issue! This is a company issue. The only positive experience we have had with the company is the guy that came out to measure... THREE MONTHS AGO!!

Source: icon-google Yelp
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Eleni J.

Date: 2019-05-24 19:38:46

After spending $$$ on our countertop (via HomeDepot, but MultiStone is the actual installer), our countertop has a small but noticeable chip. They sent a guy to fix it. All he did was to apply some sealer, but he lied to me, saying this would fix/smooth it. He left within 10 minutes. Due to the strong smell of the sealer, I didn't go near to check and believed in him. Now woe is me. Our chip is still right there. After I googled what sealer does, I realized the sealer won't fix the chip at all. I'm disgusted by his open lie.

Source: icon-google Yelp
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Andrew M.

Date: 2015-05-19 13:50:23

This is by far the worst company I have ever had to deal with. If there were an option to give 0 stars it would have been my choice.They missed their first two scheduled appointments then showed up unannounced with the wrong counter tops. They talked me into keeping the counter tops they brought by offering me a reduced price. After they left my house the sales person called and said they wouldn't honor the price. After much debate they said they would bring me the correct counter tops and sent me a quote for more than the counter tops would normally be. When I called them out on it they sent me a revised quote with a price that I agreed to. Then the next morning they emailed me and told me that they had changed their mind and wouldn't honor that price either. I would not recommend anyone do business with this company under any circumstances.

Source: icon-google Yelp
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Dot O.

Date: 2014-03-25 15:54:36

Very frustrated because of four small items to aid in our kitchen renovation, none were properly done despite their measuring with sophisticated equipment. We provided a piece of our countertop for them to cut to size, but our countertop was ruined. Despite the manager's "We'll take care of it", not even a phone call has been received in a week. Another company has now done the job in a very professional and timely manner. I would not recommend MultiStone.

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1022 Lynes Ave, Savannah, GA 31415