Modello Tile and Stone

since 2009

Examples of works performed by Modello Tile and Stone

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About Modello Tile and Stone — Ranked №1 Countertop Fabricator and Installer in Antioch, CA

75.65

total score

The main rating value calculated from more than 30 indicators.
Exact value: 75.653377 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Modello Tile and Stone, founded in 2009, ranked number 1 in Antioch, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Modello Tile and Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Modello Tile and Stone: Total Score & Key Ratings

The Total Score of 75.65 out of 100 achieved by Modello Tile and Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Modello Tile and Stone has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.29 out of 5.

You can read detailed information and evaluations from our independent research of Modello Tile and Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Modello Tile and Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Modello Tile and Stone

Because of their extensive selection of natural stones, they are the Bay Area's go-to tile and countertop supplier. Each one of the solid countertops they ship out is guaranteed to be up to, if not above, the requirements established by the countertop industry thanks to their state-of-the-art machinery. There is a dizzying array of styles, materials, and hues at your disposal. The company's countertop services come highly recommended by previous clients who appreciated the company's individualized attention, knowledgeable advice, free samples, trustworthy shipment, and unwavering dedication.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.291826 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

1.5

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

1.9

Slow

Affordability

4.7

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Modello Tile and Stone

Small business

Delivery

In-store pickup

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Wi-Fi

Free Wi-Fi

Credit cards

Debit cards

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Dogs Allowed

In store shopping

In store pickup

Tile store

Cabinet store

Countertop store

Flooring store

Paving materials supplier

Flooring

Building Supplies

Kitchen & Bath

Reviews about Modello Tile and Stone

All (23)

Google (10)

Facebook (3)

Yelp (10)

Source: icon-google Google
avatar

Emely Aguirre

Date: 2025-11-24 20:36:19

Very good store, and good customer service. Redid my entire bathroom using products from this store and they also recommended me a contractor who did killer work and left everything exactly how i wanted it.

Source: icon-google Google
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Abdelghani Elimam

Date: 2025-10-15 12:17:55

Dealing with this store is highly speculative...they change prices and delivery conditions once you make the order and pay. We had to make 4 trips to buy 25 tiles. Even though l took a sample of what l needed...the salesperson ordered the wrong tile...it took another round...then the surprise is their warehouse doesn't work on Saturdays wasting a day for the installer...highly irresponsible lacking professional service. I don't recommend dealing with this store.

Source: icon-google Google
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Murray Dundes

Date: 2025-09-07 21:57:06

Huge displays of different materials and knowledgeable, professional and courteous staff. We found what we wanted and they were able to order it for a prompt delivery.

Source: icon-google Google
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Simply Bella

Date: 2024-12-21 21:12:04

My husband and I are redoing our kitchen and three bathrooms. On November 20 we went into the showroom and was assisted by an associate name Nash also known as Andrew. We explained to him that we had gone to the Vallejo granite store and they informed us that the Trevi by MSI was not available until December 25. We also proceeded to give copies of all the drawings they had done as well as the estimate. National informed us that he was able to get the courts that we wanted from the same distributor called MSI. On November 20 we paid Of over $11,000 to place our order and get on their schedule. Unfortunately, yesterday I had to call and cancel my whole order. To make matters worse, we have two little ones at home and an elderly father. Overpromise and under delivered, they also were more money. I would not recommend selling here.

Source: icon-google Google
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Akhilesh Pandey

Date: 2024-11-03 14:29:39

Lack customer service: Called in to ask for availability of some Schluyter transition profiles. The guy rudely hung up the phone.

Source: icon-google Google
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Martin Sanchez

Date: 2024-07-22 04:18:47

I'm always happy to shop here. Professional and knowledgeable staff and the prices are very competitive.

Source: icon-google Google
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Basilizo Lansangan (Bobby Lansangan)

Date: 2024-05-12 20:44:33

Great tiles and stone choices but a little pricey.

Source: icon-google Google
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Michael Coyle

Date: 2024-05-09 02:51:35

Appreciate the owner going to bat for us when only a part of our large order arrived at the warehouse as expected. He arranged for one of his drivers to make a special pickup and delivery to help us meet our schedule. It was on a day they normally don't do pickups from that location. It is that dedication and care for customers that allow me to recommend Modello Tile and Stone.

Source: icon-google Google
avatar

Robert LaSala

Date: 2023-07-23 02:05:17

The owners take a personal interest in their clients and the outcomes that their clients desire. They are problem solvers who work on behalf of the clients with contractors. They are patient, knowledgeable, and professional advisors. They are easy to work with and I recommend them very highly. I will be a confined client!

Source: icon-google Google
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Michelle Lekse

Date: 2022-07-01 22:09:34

They are the best of the best! The best Team! Every single person I’ve worked with has been kind, patient, knowledgeable, hardworking, incredibly responsive and made it happen quickly. The best prices. They got me a beautiful Cesarstone quartz slab for half the price of another local store. I first came to Modello after I’d gotten a bunch of damaged marble tiles from another store. I cannot express how happy I am that I found them. First, they steered my away from marble in my kid’s bathroom. I thought it was only hard to take care of in the kitchen. They educated me about the upkeep and I couldn’t be more grateful that they did. I wanted something beautiful but low maintenance, especially for my kid’s bathroom and they helped me chose something that I get tons of compliments on and I am thrilled with how it turned out. We are now doing our bathroom and our kitchen and we wouldn’t dream of getting our materials from anywhere other than Modello. They truly take they stress out of getting materials. Home improvement projects are stressful enough, so why not alleviate some of that wherever possible. If you visit Modello and they don’t have something you’ve seen in another store, ask them. They can likely get it and you will not regret working with them. Shower tile and slab on the tub are both from Modello! I’d already gotten the prefab salad for the vanity or that would have been from Modello too :)

Source: icon-facebook Facebook
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Steven Leal

doesnt_recommend

Terrible place to shop I avoid it if you can. That act like the don’t need you business. Restocking fee’s for items not received outrageous. You could lose a lot of money at this place.

Source: icon-facebook Facebook
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Tim McCall

recommends

Best service and very fair pricing. Go check them out.

Source: icon-facebook Facebook
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Beverly J Moberly Cohen

recommends

Most honest & truest friend I have. I feel I am lucky to be able to call her a dear friend. ( I'm sure these genes run in her family )

Source: icon-google Yelp
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Adrian K.

Date: 2026-07-25 21:18:14

Lucy was great! She helped us decorate our entire house. Highly recommended for all your design needs.

Source: icon-google Yelp
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Cami F.

Date: 2026-06-11 00:18:42

Lucy at Modello Tile & Stone has worked with us on both a bath and kitchen remodel. She was able to secure tile that we had found elsewhere and gave us a very good price. This is my go to place for all tile needs!

Source: icon-google Yelp
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Brian M.

Date: 2026-05-20 21:41:38

Amazing staff ! Fully stocked ! Beautiful showroom with unlimited options. As a slab fabricator we strictly specialize in the large slabs so we send our customers that are shopping for tiles here for an amazing selection. Thanks for helping our clients with all their orders ! 5 Star !

Source: icon-google Yelp
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David I.

Date: 2025-02-06 22:09:15

My wife and I went to Modello Tile & Stone and was greeted by Nash. WOW does he know his stuff. He was so helpful, we designed 3 bathrooms. What was so amazing to me was his creativity and how he explained it and showed it to us. The store is clean friendly and has a great vibe, with an incredible selection of products. Thanks Nash, we'll be back soon.

Source: icon-google Yelp
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B A.

Date: 2024-08-23 16:56:05

I dropped by here looking just for a couple "near matching" tiles to repair an old floor, and the manager could not have made a better impression. He was extremely helpful searching for matches, he's a cool guy, and he seems like he would be great to work with on major projects. I suggest that you give this stand-out an opportunity to help you with your tile and stone projects.

Source: icon-google Yelp
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Steve S.

Date: 2024-08-03 18:48:28

Incredible selection! The staff completely went over the top in showing us the combination of flooring and made sure we had everything before leaving! Andrew was SUPERB and knowledgeable.

Source: icon-google Yelp
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Jeri T.

Date: 2024-06-23 00:28:57

We have had nothing but great experiences at Modello. We are doing a bathroom remodel and Lucy has been working with us on our vanity and countertops. She is SO good at her job - she is super knowledgeable and experienced..she has seriously made everything so seamless and stress-free. She's also very personable and has been excellent at communicating with us and our contractor. You go in as a customer and she makes you feel like family before you leave. We would definitely recommend Modello and Lucy!

Source: icon-google Yelp
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Michael C.

Date: 2024-05-09 02:51:57

Appreciate the owner going to bat for us when only a part of our large order arrived at the warehouse as expected. He arranged for one of his drivers to make a special pickup and delivery to help us meet our schedule. It was on a day they normally don't do pickups from that location. It is that dedication and care for customers that allow me to recommend Modello Tile and Stone.

Source: icon-google Yelp
avatar

Ray S.

Date: 2024-05-03 14:20:25

My wife and I recently completed an entire master bath remodel. We visited several stone and tile businesses in the East Bay to select materials that met our specific objectives. We ultimately decided Modello Tile and Stone in Pacheco, a locally owned small business, that provides professional, one stop service, was our best option. Metin Aydin, the owner, assisted us in selecting the floor/shower tile and countertop materials. During our initial visit, Metin suggested complimentary material that met our style and quality needs. Metin also patiently explained pros/cons of the various countertop material. During subsequent visits, Metin was readily available to answer our questions and ensured the accuracy of our order that arrived in a timely manner. He also recommended a counter top installer who is very experienced and completed his portion of the project onsite. Material costs are also competitive. We appreciated the personalized service provided by Modello Tile and Stone and highly recommend their services.

Source: icon-google Yelp
avatar

Cyn T.

Date: 2024-01-23 05:04:02

We love this place! Go see Nash or Maria for help. They are professional and very helpful. They have a lot of beautiful high-end materials for your kitchen or bath. We've picked out many samples to try out at home before trying to determine what we would select. We're still in the process of looking, but we definitely love coming here. Thanks Modello

FAQ About Modello Tile and Stone — Based on Independent Research

What materials can I order a countertop from Modello Tile and Stone?

What types of spaces does Modello Tile and Stone fabricate countertops for?

What shapes of kitchen countertops does Modello Tile and Stone fabricate?

What countertop design styles does Modello Tile and Stone most often implement in Antioch, CA?

What is the service area of Modello Tile and Stone?

What types of clients does Modello Tile and Stone work with?

Does Modello Tile and Stone have its own countertop fabrication facility?

Does Modello Tile and Stone offer any discounts on countertop fabrication in Antioch, CA?

What is the price category of Modello Tile and Stone in Antioch, CA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Modello Tile and Stone?

What is the fabrication and installation timeline for a countertop at Modello Tile and Stone?

How long does it take Modello Tile and Stone to prepare a quote for countertop fabrication and installation?

Does Modello Tile and Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does Modello Tile and Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Modello Tile and Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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