About Mirage Stone Works — Ranked №9 Countertop Fabricator and Installer in Sterling Heights, MI
32.79
total score
The main rating value calculated from more than 30 indicators.
Exact value: 32.791111 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Mirage Stone Works ranked number 9 in Sterling Heights, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Mirage Stone Works among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Mirage Stone Works: Total Score & Key Ratings
The Total Score of 32.79 out of 100 achieved by Mirage Stone Works in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Mirage Stone Works has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.03 out of 5.
You can read detailed information and evaluations from our independent research of Mirage Stone Works’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Mirage Stone Works directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Mirage Stone Works
The Mirage Stone Works company is engaged in the manufacture of unique products made of granite and other natural stone. The company manufactures and installs granite countertops in the kitchen and bathroom. Customers also order sculptures, fireplaces, constructions and other stone products. In addition, buyers can order masonry for residential premises or paths in the garden. Delivery and installation of products is also included in the range of services of the company.
The main office is located in Sterling Heights, Michigan. Customers receive individual service and offers. Affordable prices and convenient terms of cooperation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 16
Google
5
reviews: 16
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 1.027778 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Mirage Stone Works as Very Good.
During our research, the staff at Mirage Stone Works demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Mirage Stone Works’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Mirage Stone Works directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Mirage Stone Works as Very Good.
The staff member from Mirage Stone Works who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Mirage Stone Works may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of Mirage Stone Works.
Unfortunately, as part of our mystery shopper research, we were unable to determine when Mirage Stone Works was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Mirage Stone Works remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Mirage Stone Works directly for more accurate information.
Own Office
0
No Data
Own Office
We were unable to confirm whether Mirage Stone Works has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Mirage Stone Works operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Mirage Stone Works remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Mirage Stone Works directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Mirage Stone Works has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Mirage Stone Works operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Mirage Stone Works remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Mirage Stone Works directly for more information.
Veterans Discount
1
None
Veterans Discount
Mirage Stone Works does not offer discounts for veterans.
Based on our mystery shopper research, we found that Mirage Stone Works does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Mirage Stone Works directly for confirmation.
Production time
0
No Data
Production time
We did not receive production time information from Mirage Stone Works.
Unfortunately, Mirage Stone Works did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Mirage Stone Works remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Mirage Stone Works directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Mirage Stone Works.
Unfortunately, Mirage Stone Works did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Mirage Stone Works.
Unfortunately, Mirage Stone Works did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Mirage Stone Works remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Mirage Stone Works directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Mirage Stone Works.
Unfortunately, Mirage Stone Works did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Mirage Stone Works, which is recognized in our rankings for other parameters. We recommend reaching out to Mirage Stone Works directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Mirage Stone Works
Wheelchair accessible entrance
Wheelchair accessible parking lot
Stone carving
Countertop contractor
Granite supplier
Stone supplier
Reviews about Mirage Stone Works
All (8)
Google (8)
Source:Google
Angela Morgan
Date: 2022-09-22 12:31:06
We couldn’t be happier with our quartz countertops and backsplash! It has really transformed our kitchen. Sassine was very helpful and his attention to detail was very much appreciated. His pricing is reasonable, especially given his craftsmanship and quality of work. We really appreciated how respectful and professional he was. Highly recommend Mirage Stone Works!
Read more
Source:Google
Nora Mamou
Date: 2020-10-11 01:32:19
Sassine was truly amazing to work with! He made sure everything was perfect! He was very precise in his work. We love our deck thanks to him! He’s the one for the job!
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Source:Google
Kasim E
Date: 2020-10-05 02:20:19
We used Mirage Stone Works for our granite countertops. We are very satisfied with their service and professionalism. I highly recommend them. If I could give them 6 stars I would, that’s how much they cared about us, the customer.
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Source:Google
Julie Mistretta
Date: 2024-04-12 17:37:20
We are very happy with the custom counter tops that were done for our basement. Sassine was very responsive and professional during the entire process. When the counter tops arrived they were installed perfectly and they look beautiful!
Read more
Source:Google
Souad Apoian
Date: 2020-11-20 17:11:36
we had to remodel our bathroom and put a new granite .Saseen he was incredibly amazing And friendly he explain exactly what the job needed I trust it his opinion he pick the right and the best granite for the bathroom best fit ..we are extremely amazed and very happy with the job .
if u need Your job to be done Quality work, honesty,Professions ,and great price SASEEN THE PERFECT PERSON I Strongly recommend him His work As an art and mirage stone the best company . don’t waste your time anywhere else that’s the right and the perfect place for every body needs .
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Source:Google
Zeina Abbiss
Date: 2021-12-30 18:31:48
Amazing! Beyond professional and meticulous Job! They installed my quartz countertop and I am so impressed with the quality of their job and service. Their prices are extremely fair for the excellent work they provide. I would rate them more than five stars! The owner is highly skilled and reflect a massive knowledge and experience in anything related to stone work, quartz, granite….Thank you so much!
Read more
Source:Google
Michael Ohly
Date: 2021-07-02 18:28:57
Very happy with my quartz counter tops that Mirage prepared and installed. The owner provided excellent, personal service. It was only after he completed the job that he mentioned his degree in stonework from Italy. Very good company.
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Source:Google
Samia Deban
Date: 2020-02-24 02:56:25
We had to upgrade our kitchen to make it more spacious. We took lots of estimates from companies around us.
The owner of Mirage Stone is so professional and welcoming, he explained to us what needed to be done in our kitchen to give it a better use of the counter tops.
Sassine also worked with us to find the best granite with a great deal.
We loved all the upgrades done to our kitchen,
we strongly recommend Mirage Stone for their quality of work, honesty, and professionalism.
Read more
Source:
FAQ About Mirage Stone Works — Based on Independent Research
What materials can I order a countertop from Mirage Stone Works?
During our independent research, we found that Mirage Stone Works offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Mirage Stone Works’s clients in Sterling Heights, MI for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Mirage Stone Works fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Mirage Stone Works is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Mirage Stone Works fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Mirage Stone Works, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Mirage Stone Works most often implement in Sterling Heights, MI?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Mirage Stone Works successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Mirage Stone Works?
The company’s office is located at 40383 Brentwood Dr, Sterling Heights, MI 48310, but its work is not limited to just the city of Sterling Heights, MI. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Mirage Stone Works work with?
Like many participants in our rating, Mirage Stone Works works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Mirage Stone Works often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Mirage Stone Works have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Mirage Stone Works has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Mirage Stone Works offer any discounts on countertop fabrication in Sterling Heights, MI?
According to our research, Mirage Stone Works does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Mirage Stone Works may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Mirage Stone Works in Sterling Heights, MI?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Mirage Stone Works. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Mirage Stone Works?
Yes, according to our research, Mirage Stone Works offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Mirage Stone Works?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Mirage Stone Works in Sterling Heights, MI. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Mirage Stone Works to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Mirage Stone Works in Sterling Heights, MI. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Mirage Stone Works offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Mirage Stone Works performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Mirage Stone Works provide for its work?
According to our information and industry practice, Mirage Stone Works, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Mirage Stone Works in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Mirage Stone Works. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Mirage Stone Works is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Mirage Stone Works know that you found them through the National Ranking Countertops Contractors!