McKenzie Stone & Tile
since 1996
Examples of works performed by McKenzie Stone & Tile
Get a free estimate:
About McKenzie Stone & Tile — Ranked №2 Countertop Fabricator and Installer in Eugene, OR
total score
Exact value: 69.853475 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
McKenzie Stone & Tile, founded in 1996, ranked number 2 in Eugene, OR in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included McKenzie Stone & Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
McKenzie Stone & Tile: Total Score & Key Ratings
The Total Score of 69.85 out of 100 achieved by McKenzie Stone & Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — McKenzie Stone & Tile has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.69 out of 5.
You can read detailed information and evaluations from our independent research of McKenzie Stone & Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact McKenzie Stone & Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about McKenzie Stone & Tile
Milan Stoneworks installs worktops throughout Portland and adjoining towns. Premium stone goods, artistic workmanship, and impeccable service are something the company has a stellar reputation for. Milan Stoneworks’s showroom is where you can buy the finest natural stone items and order bespoke fabrication and installation services. If you need high-end kitchen countertops near you, you can safely count on this supplier. They can help you with quartz, granite, and marble countertops, as well as counters for living rooms, kitchens, bathrooms, and fireplaces. From start to finish, the company delivers exclusive stone products that can effectively withstand the trial of everyday use.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 45
YELP
reviews: 9
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of McKenzie Stone & Tile
Small business
Curbside pickup
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Free parking lot
Accepts Credit Cards
In store shopping
Countertop store
Granite supplier
Shower door shop
Stone supplier
Tile contractor
Tile store
Reviews about McKenzie Stone & Tile
All (23)
Google (13)
Yelp (10)
Abigail Fine
Date: 2023-12-22 21:07:42
I had a very positive experience with this family-owned, local company. Andrea was a pleasure to work with and I felt throughout the process that they were deeply invested in making sure the customer is happy with the result, nomatter how many twists and turns of decision-making that entails. The installers were also friendly and efficient. The finished product is slick and clean-looking (note: pics below show gorgeous solid surface counters; ignore the wacky wall colors, as both rooms are still in progress). Tile-setters from a contracted company also did a beautiful job of the tile backsplash. They accidentally scratched the countertops with the tiles, and McKenzie kindly sent some reps in to buff out the scratches for free, which I appreciated. The only thing to be aware of is that their showroom boasts a larger selection of countertops and stone than tile; they do have several major suppliers and access to samples, which they can order for you. But it's worth knowing that they seem to really specialize in stone and solid surface. If they have the tile you want, you couldn't pick a better company to work with.
Read more
Mason Peckels
Date: 2023-12-05 18:51:01
We had John and Julio come out and install a island countertop for a kitchen remodel, they were fast, friendly and did a great job. Totally recommended them for any countertop install.
Read more
Mark McConnell
Date: 2020-01-30 21:01:32
Working with McKenzie Tile & Stone was a great experience. They did a spectacular job on the counter tops in both my bathrooms. Every one was on time and friendly, not to mention the great price. I could not be happier. I have and will continue to recommend them to everyone I know.
Read more
Nathan Philips
Date: 2024-02-08 23:32:40
Our experience replacing our kitchen countertops with McKenzie Stone & Tile was excellent throughout. They were very helpful and attentive during the sales process. With careful listening and thoughtful suggestions, we were able to land on a stone that addressed our criteria and concerns. The installation process was seamless (so to speak) and efficient. Everything went exactly according to the plan. We enjoyed working with everyone we encountered from start to finish.
Read more
Sheri Hanson
Date: 2024-02-26 20:04:55
When I started my project I had no idea where to start and the project got bigger the more shopping around I did. When I went to McKenzie Stone and Tile I was already overwhelmed by some of my own decisions. Randy was my salesman and he made it all very easy and simple because they had all of the countertop and flooring materials I needed for my project. It was so nice to have it all planned by one company. I would call them the next time you have any project, complicated or simple. They will make your life so much more peaceful. Thank you to the whole crew that made my home a more beautiful place to be.
Read more
Connie Turcott
Date: 2024-07-02 19:44:20
I have used this company before and decided to use them as my contractor for a bathroom remodel. There was some miscommunication with the plumber and some small hiccups that come with a remodel. They redeemed themselves by sending Johnathan to do the tile work. He was beyond amazing and he has my highest recommendation. I am very pleased with the end product. Overall, I would give 4 stars to the process and 5 stars to Johnathan.
Read more
Clent and Cheri Westerkamp
Date: 2024-10-10 00:47:07
We highly recommend McKenzie Stone & Tile. Randy was great to work with and very knowledgeable when we were trying to decide which countertop to get. Brian measured for our countertops and they fit perfectly. Cele and Joel came in and installed the countertops and did an amazing job! Not only did they install, but gave us so much information on how to care for them. McKenzie Stone & Tile was always on time and let us know what to expect each step along the way. If you are considering new countertops definitely go to McKenzie Stone & Tile!
Read more
Cheri Fredrickson
Date: 2024-12-10 06:44:19
The people at McKenzie Stone and Tile are delightful to work with. They are so friendly and helpful at the store, and the installers were also very friendly. Nice selection to choose from. My vanity looks beautiful!
Read more
Heidi Siebenlist
Date: 2023-09-12 19:03:13
We had a great experience working with the McKenzie Stone and Tile team. They offered many demo pieces for us to take home to see in our space so that we would be comfortable with our selection and ensure it was the right piece for the space. When I was ready to order, our sales rep was able to meet our tight timeline and have the tile shipped and delivered to their store within a day; really going above and beyond! True professionals, our sales rep, the gentlemen who templated our quartz counter top, and the install team were all wonderful to work with. We will use them for future projects and would highly recommend McKenzie Stone and Tile to anyone.
Read more
Gordon C. Tibbitts III
Date: 2024-02-18 14:32:46
We needed our custom counters cut to fit to accommodate a new cooktop mid installation. McKenzie Stone & Tile responded quickly and professionally assemblers the right work team to get the job done. We are very pleased with our experience and highly recommend them Great job!!!
Read more
pat zahner
Date: 2024-04-17 02:00:03
Everyone we came in contact with at McKenzie Stone and Tile were easy to work with and genuinely nice people. The entire process from start to finish was exactly as we were told it would be and we couldn’t be happier with the results.
Read more
Barb Nydahl
Date: 2024-08-23 23:44:33
We recently had a "semi-kitchen remodel" which included McKenzie Stone and Tile for new countertops and backsplash. From the start, Randy (retail sales manager) helped us with our decision; Ron (schedule supervisor) was patient while we waited for a new island and moved us up on the schedule due to a planned trip; and the installers worked quickly but professionally when everything came together. I am so pleased with our new kitchen look and highly recommend McKenzie Stone and Tile for anyone planning to use products they can provide.
Read more
Nancy Hawthorne
Date: 2024-06-30 19:26:50
Over the moon HAPPY!! Product = gorgeous for countertop in kitchen and tile in bathroom; installation = excellent service; working with Andrea = 15/10, had so much fun AND loved her input, suggestions and she worked within my tiny budget to give me beautiful results. I highly recommend!!
Read more
Russ R.
Date: 2025-04-23 11:47:49
We did a kitchen remodel with new cabinets but wanted to save the quartz counter tops. Called 5 local outfits and they not only said no, they referred me to McKenzie stone and tile, They checked in a couple of days before scheduled just to make sure everything was going as planned. The two gentleman showed up on time. I laid out what we wanted and off to work they went. Cleaned up everything when they were finished and they were gone. After we had the cabinets installed they came back, installed our old counter tops nice and level. Found a couple of hiccups with the counter tops but they made it right. Great communication throughout the job and they did fantastic work. We were very happy they were able to do it without breaking the old counter tops. We would give them six stars if we could.
Read more
Mary Magiill
Date: 2025-02-20 17:48:25
We have had them do several projects. They do excellent work and we are very happy with the results. We will continue to use them for future projects.
Read more
Abigail F.
Date: 2023-12-22 21:10:26
I had a very positive experience with this family-owned, local company. Andrea was a pleasure to work with and I felt throughout the process that they were deeply invested in making sure the customer is happy with the result, nomatter how many twists and turns of decision-making that entails. The installers were also friendly and efficient. The finished product is slick and clean-looking (note: pics below show gorgeous solid surface counters; ignore the wacky walls and floors, as both rooms are still in progress). They are happy to send you home with lots of samples and you can keep them for a while, taking the time to make the right decision. Tile-setters from a contracted company also did a beautiful job of the tile backsplash. They accidentally scratched the countertops with the tiles, and McKenzie kindly sent some reps in to buff out the scratches for free, which I appreciated. The only thing to be aware of is that their showroom boasts a larger selection of countertops and stone than tile; they do have several major suppliers and access to samples, which they can order for you. But it's worth knowing that they seem to really specialize in stone and solid surface. If they have the tile you want, you couldn't pick a better company to work with.
Read more
Kimberly C.
Date: 2023-10-26 19:16:38
We were scheduled to have a delivery and installation of our new countertop on Thursday of last week. The top was loaded on the truck for the 1 1/2 hour trip when someone noticed that the size didn't look right and called me. It was wrong (these things happen sometimes) and McKenzie stone and tile rushed the top back into production and still got it delivered and installed on the promised day. They didn't make excuses or deflect responsibility on the problem-they apologized and did everything they could to make sure we were happy with what they did for us. You can't ask more of any company than what they did for us. The countertop is perfect and we are well pleased. Joe and kim
Read more
Chrisanne M.
Date: 2022-11-17 15:47:42
Love this whole outfit - they were incredible to work with and I wouldn't hesitate to recommend them to anyone.
Read more
Robin A.
Date: 2019-04-15 16:00:59
If you need a great place for stone and tile needs, check these guys out! Great selection of everything and top quality products! Owners and staff are extremely easy to work with. Scheduling is very easy!!! You will not be disappointed!!!!!
Read more
Stephen A.
Date: 2018-05-30 00:14:04
Sometimes it's very difficult to find contractors and such when you act as your own contractor. Some can't be troubled to deal with small jobs. Not McKenzie, they were happy to serve my need for a small piece of granite for a hearth for my new gas heater. They promised to turn into job around in a week. I'll be back when I renovate my bathroom. Their no job to small attitude is the best!
Read more
Carol O.
Date: 2018-05-28 19:56:50
I spent two months working with six various counter top companies getting estimates before I found McKenzie Stone and Tile. I walked into McKenzie Stone and Tile and was given amazing service with immediate answers and estimates. The entire process was amazing! You can't beat the friendly service, timely work, and end results. In addition, they had the best price. I love my counter tops! Don't waste your time getting estimates - start with McKenzie Stone and Tile.
Read more
Mark M.
Date: 2016-02-18 20:54:29
We remodeled an old bathroom decor and the last thing we needed was a classy counter top. Found a beautiful quartz remnant at MS&T and they gave us a great deal on it. To describe how it all turned out, my 5-year old said it best (referring to some pretty fancy places we have stayed at), "Our bathroom looks like a hotel now!" Great selection, prices & service! --Mark of Eugene
Read more
Eric S.
Date: 2021-05-28 13:58:28
The owner called me a lier. I droped of a template for a vanity top. I WAS told it would be ready in 2 weeks, I was amazed. The salesperson said "it's a small job, we can fit it in". I waited 3 weeks, gave them a call. The owner said my template was difficult and more expensive to do, That she tells all her staff it take at least 6 weeks to do, and I should take my order some place else. The Owner is rude, agressive and should not deal with the public and has no idea what her staff tells people. Horrible Place.
Read more
FAQ About McKenzie Stone & Tile — Based on Independent Research
What materials can I order a countertop from McKenzie Stone & Tile?
What types of spaces does McKenzie Stone & Tile fabricate countertops for?
What shapes of kitchen countertops does McKenzie Stone & Tile fabricate?
What countertop design styles does McKenzie Stone & Tile most often implement in Eugene, OR?
What is the service area of McKenzie Stone & Tile?
What types of clients does McKenzie Stone & Tile work with?
Does McKenzie Stone & Tile have its own countertop fabrication facility?
Does McKenzie Stone & Tile offer any discounts on countertop fabrication in Eugene, OR?
What is the price category of McKenzie Stone & Tile in Eugene, OR?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from McKenzie Stone & Tile?
What is the fabrication and installation timeline for a countertop at McKenzie Stone & Tile?
How long does it take McKenzie Stone & Tile to prepare a quote for countertop fabrication and installation?
Does McKenzie Stone & Tile offer cutouts for sinks, cooktops, or other elements?
What guarantees does McKenzie Stone & Tile provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on McKenzie Stone & Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact McKenzie Stone & Tile for a Free Estimate
Choose the Way That Works Best for You!
4085 W 11th Ave Suite 3, Eugene, OR 97402