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contractor place 6
Tallahassee, FL City Rating: We have identified this city as the primary city for this contractor.

MasterGranite

since 2017

Examples of works performed by MasterGranite

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About MasterGranite — Ranked №6 Countertop Fabricator and Installer in Tallahassee, FL

19.7

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.696869 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

MasterGranite, founded in 2017, ranked number 6 in Tallahassee, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included MasterGranite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

MasterGranite: Total Score & Key Ratings

The Total Score of 19.7 out of 100 achieved by MasterGranite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — MasterGranite has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.06 out of 5.

You can read detailed information and evaluations from our independent research of MasterGranite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact MasterGranite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about MasterGranite

MasterGranite is a reputable manufacturer of stone furniture, including countertops, for kitchens and bathrooms. The company works with both individuals (residential house owners) and commercial clients (furnishing cafes, hotels, restaurants, etc.). The brand’s task is to take all hustles on its shoulders and let clients enjoy cooperation. Designers develop countertop projects together with customers to please their expectations. Workers treat slabs to fabricate custom furniture. Modern machinery is used to preserve granite countertops integrity and guarantee serviceability.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.057407 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

2.1

Emerging

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of MasterGranite

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Service guarantee

Credit cards

Debit cards

In store shopping

Kitchen Supplies

Fireplace Services

Countertop Installation

Countertop store

Cabinet store

Granite supplier

Kitchen remodeler

Tile contractor

Tile store

Reviews about MasterGranite

All (14)

Google (9)

Facebook (3)

Yelp (2)

Source: icon-google Google
avatar

Debbie Bonadonna

Date: 2022-08-05 21:53:36

Master Granite installed our new counter tops for our island and small cabinet. I am totally pleased with my new granite. This is the 3rd job that they have done for us. Our first was the marble on the counters and the 2nd was out vanity in the master bath room. Each time it was a seamless process from start to finish. The staff in the show room, all the way up to Tony were so helpful in helping us pick out what we wanted, in the price range that we wanted. The installers were always there in the time frame we were given and always very professional. Thank you Master Granite❣️🥰

Source: icon-google Google
avatar

Hiskidstoo Hiskidstoo

Date: 2018-02-28 20:29:51

We had a very positive experience with Pamela and Tony from Master Granite. Additionally the installers were very good too. We had our kitchen and one bathroom done. UNFORTUNATELY, we had additional issues in August with the granite, which dragged out to December 2017, which never was resolved. Pamela left the business, and Tony was not only unworkable, but rude and refusing to fix the problem. I ended up having a 2nd granite company to come in and complete (and paid for) the work in my kitchen when Master Granite would not. So in closing, unfortunately, I can not recommend this company for their customer service, and lack there of, nor will I be using them in the future.

Source: icon-google Google
avatar

Mayzie Lawrence

Date: 2024-06-19 21:10:55

Great experience overall! The selection was beautiful - we had many we wanted to choose from. They were very quick to get our counters scheduled and installed which means a lot during a kitchen renovation. The prices were very reasonable and they absolutely tried to help us by customizing our plan to meet our goals. In hindsight, I would have asked to see a layout of where each piece would be placed and considered our options but overall, I would recommend Tony and Master Granite for your needs!

Source: icon-google Google
avatar

Nolefan

Date: 2023-02-12 23:47:32

We’ve been using master granite for years in our homes. 2 kitchen remodels and 4 bathroom remodels, 1 outdoor kitchen. Work is always timely and quick turnaround. Competitive pricing. Would recommend. Very pleased with our recent master bath counter top install. Huge selection of granite to choose from.

Source: icon-google Google
avatar

Simon R

Date: 2023-06-15 18:19:01

Let me begin by saying that the stone selection at Master Granite is truly impressive. My partner and I visited 5 other local Granite Suppliers and none could match Master Granite in appearance or price. We chose a particular Granite (pictured below) for its beautiful veins, and Tony, the owner, worked hard with us stay within our budget. The installers did an excellent job, as the images clearly show. I am thrilled to be moving into my new home. I can wholeheartedly recommend the Master Granite team without hesitation. You won't regret choosing them!

Source: icon-google Google
avatar

Diane J

Date: 2023-09-27 00:46:57

Wonderfully pleased with quality, pricing, install and 2cm Caesarstone for our 2 bath, kitchen, highbar, and island, plus hutch and built in hamper installs….Tracy and Tony worked with our cabinet install schedule over a 7-8 month process. Highly recommend!

Source: icon-google Google
avatar

Martha Guemple

Date: 2023-02-02 20:50:50

My kitchen remodel has taken place in stages…first the painting of the cabinets…next the floors…and finally granite counter top. The challenge was to make this look like a seamless process. Tony at Master Granite and the installation crews he chose for my project made this possible and the almost finished project is amazing. I highly recommend Master Granite for all your remodel needs.

Source: icon-google Google
avatar

Maria Chuy

Date: 2023-01-10 20:40:20

I’m very happy with the Master Granite team, they have a great team, love my countertops 😍😍I’ll recommend them a 💯 percent

Source: icon-google Google
avatar

kristin bryan

Date: 2024-12-19 17:20:19

It was a pleasure working with MasterGranite again. I've done many projects with MasterGranite over the years . Always quality work and great customer service 👏

Source: icon-facebook Facebook
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Dixie Hill

recommends

Too easy. Staff are very easy to work with. On time and installation was quick and without a mess. Definitely recommend these folks.

Source: icon-facebook Facebook
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Lesa Hart

recommends

Tony and his staff did a beautiful job with the granite in my kitchen & baths. They were able to help me create a unique custom style island that looks amazing!!

Source: icon-facebook Facebook
avatar

Christian Sims

recommends

The best quality around .

Source: icon-google Yelp
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Bonita P.

Date: 2022-01-03 20:18:11

Tracy was very professional and helpful during my first visit. Leon and the young gentleman that installed my counters were professional as well. They came out to measure after I put a deposit down. They called back a few days later, asking me to take a pic from the wall to one of my corbels to measure, I guess they forgot to measure. I suggested they come back and not trust my measurement. However, I emailed the pic with the measurement. Received a call and email from Sandra mentioning they will arriving around 10:30am on 12/30. I followed up with an email and I did not receive a reply. I took the "no reply" as a confirmation as some people in Tallahassee do (boggling). Called them on 12/30 several times because they were almost 2 hours late. Tony Bianco calls to find out why I'm upset and tries to over talk me. I asked for a discount because of the tardiness and I was denied. Then he calls me crazy (were both yelling at one another) and I mentioned I will write a review because of his lack of professionalism. As I mentioned to him and Sandra, if my email follow-up expecting them to arrive at my home around 10:30am was inaccurate, they should've corrected me. That would've cleared up everything. Lack of customer service. I won't do business with them again.

Source: icon-google Yelp
avatar

Park A.

Date: 2021-12-07 15:39:08

This company totally screwed up my kitchen job. The held up the job 5 weeks and installed the wrong product. They also refused to even come look at the job. They also used a bait and switch tactic by quoting a low price and doubling the price and also using an inferior product instead of using what was ordered. The owner was involved and refused to look at the installation and denied his responsibility

FAQ About MasterGranite — Based on Independent Research

What materials can I order a countertop from MasterGranite?

What types of spaces does MasterGranite fabricate countertops for?

What shapes of kitchen countertops does MasterGranite fabricate?

What countertop design styles does MasterGranite most often implement in Tallahassee, FL?

What is the service area of MasterGranite?

What types of clients does MasterGranite work with?

Does MasterGranite have its own countertop fabrication facility?

Does MasterGranite offer any discounts on countertop fabrication in Tallahassee, FL?

What is the price category of MasterGranite in Tallahassee, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from MasterGranite?

What is the fabrication and installation timeline for a countertop at MasterGranite?

How long does it take MasterGranite to prepare a quote for countertop fabrication and installation?

Does MasterGranite offer cutouts for sinks, cooktops, or other elements?

What guarantees does MasterGranite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on MasterGranite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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