Master Homes

We rate the staff friendliness of Master Homes as Good. According to our mystery shopper research, the staff at Master Homes demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Master Homes’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Master Homes directly to better understand their approach to customer service.

We rate the staff expertise of Master Homes as Good. The staff member from Master Homes who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Master Homes may vary. We recommend contacting the company directly for more comprehensive information.

Master Homes is an established company, operating since 2014. According to our research, Master Homes has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Master Homes directly to confirm the accuracy of the details.

We note that Master Homes has a dedicated office. Our research revealed that Master Homes operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Master Homes directly to confirm the latest details.

We note that Master Homes has its own production facility. Our research revealed that Master Homes operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Master Homes directly to confirm the accuracy of this data.

Master Homes does not offer discounts for veterans. Based on our mystery shopper research, we found that Master Homes does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Master Homes directly for confirmation.

We rate the production time of Master Homes as Very Fast. Our mystery shopper research revealed that Master Homes quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Master Homes is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Master Homes during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Master Homes.

We rate the deposit level of Master Homes as Standard. Master Homes requested a deposit of 60%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Master Homes may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Master Homes.

We did not receive quote preparation data from Master Homes. Unfortunately, Master Homes did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Master Homes remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Master Homes directly to clarify timelines and conditions.

We did not receive pricing information from Master Homes. Unfortunately, Master Homes did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Master Homes, which is recognized in our rankings for other parameters. We recommend reaching out to Master Homes directly to obtain pricing details and further information.