Marble Works Design Team Inc.
since 1994
Examples of works performed by Marble Works Design Team Inc.
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About Marble Works Design Team Inc.
total score
Exact value: 72.984053 out of 100.
Customer Feedback Score
reviews: 30
YELP
reviews: 24
reviews: 9
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reviews: n/a
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681 Saw Mill River Rd, Yonkers, NY 10710
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Reviews about Marble Works Design Team Inc.
All (39)
Google (11)
Facebook (3)
Yelp (25)
Hector Alicea
Date: 2021-07-21 23:26:20
Marble works is a great company. From the moment we entered the showroom, we were greeted by Christopher who was very helpful to us during the selection of color and finish for our kitchen countertop. He knew exactly what we were looking for. He was very responsive on all the queries we had and there were no delays or surprises on installation day. From the template measuring to the installation, the staff that came to our house were very polite, professional, and extremely helpful. We are so glad that we selected Marble Works for our kitchen project.
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DAM WORK
Date: 2019-11-27 17:18:56
Thank you Marble Works Design Team for working on my small kitchen quartz countertops! Sezen is very knowledgeable and took the time to help me out to pick out a stone for the countertops, plus great communication through emails. Got a very affordable upfront quote with no surprises. Templating and installation workers were very prompt and did fantastic work. Marble Works is as professional as it gets, highly recommended!!
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The Original G
Date: 2024-08-02 17:41:50
Quality stone fabrications centrally located in Yonkers. They can complete jobs of magnitude to a higer level of latitude.... In the end you'll have nothing but gratitude. Clean operation great selection. We used them to cut Neolith. Cut to perfection while others gave us a song and dance on how hard the material was to cut. Thank you Sezen and Chris!
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Manny Grossman
Date: 2020-08-21 14:07:53
After my normal cabinet people dropped the ball on granite, I stopped by Marble Works to see what they had. Very happy I did. They had a beautiful piece on the property which I chose. They came to template at the exact time they said, and they installed on the exact time and day they said. Install team was courteous and professional. They did a very nice job. They had great communication, always answering my emails very quickly. I had no problems at all and would recommend/use these guys again in a heartbeat. Pic below is right after installation.
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Robert Rosenthal
Date: 2014-06-19 11:40:41
We just had a wonderful experience with Marble Works. We worked with Chris who gave us outstanding service. We picked a slab from a wholesaler and Marble Works cut and installed the counter tops. The installation went as perfect as one could expect. A problem with the dishwasher was quickly addressed and the resolution was more than satisfactory. Their installation crew was great to work with and explained everything they did. And they were sure we were satisfied. Most important they gave us an estimate and stuck to it. There were no extra charges. I highly recommend Marble Works and Chris.
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Rebecca Faisca
Date: 2017-10-15 13:38:33
I have to say my experience with Marble Works was all around great! From the design portion in shop with Christopher to the install with Evan and the team was very efficient. Christopher took the time to show me different options of countertops and edges and answered all my questions quickly. I ordered my quartz after the measurements were finished and it came in exactly 7 days. The day of the install they came in and quickly started the install. The counters were in the kitchen and finished in under an hour! I am completely happy with everything from start to finish! Thank you team!
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Marissa Ro
Date: 2022-03-29 14:37:47
A friend recommended MarbleWorks to me after using them for two different jobs, and I'm so thankful for the recommendation. The crew was nothing but the best to work with when ordering my new quartz kitchen countertops. The countertops are absolutely beautiful, too. The price is great, too. Even though they are in Yonkers, they were always on time for my Manhattan appointments. Highly recommend MarbleWorks.
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jodi balkan
Date: 2024-11-20 19:58:14
We love marble works! Our kitchen looks amazing and they were so easy to work with -- the installation was perfection.
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Daniel Correa
Date: 2023-07-18 16:24:38
We were personally treated very well and our requests handled in the "sales" process.. The actual coutertop is and looks very good, The person who measured, installers and "filed personnel" were very knowlegeable, helpful and professional. They did a good job and the coouter was cut well and fits perfectly. Why the LOW rating? Because they "nickel and dimed" us (after being the high bid to begin with). --- For example, after being told it was included AND confirmed via telaphone the night before, the disposal of the old counter it was an extra $175 - negotiated down to $125. (I admit that I trusted their word and did not get it in writing) Since Granite counters are (really) a commodity, there is NO reason to reward such shabby practices.
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Mindy M
Date: 2025-01-03 16:12:26
Marble Works is fantastic to work with. They are professional and the result is amazing. Sezen made everything very easy!
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A H
Date: 2024-04-12 17:49:06
Be forewarned!! This business is the worst! Upon installation of my absolute black leathered granite countertop, the technicians actually scratched the finish during transport. They proceeded to rub the scratches with sandpaper and then seal. As a result, the finish was uneven and showed the rubbings. They came back and proceeded to cover the entire countertop with abrasive cleanser and again rubbed with sandpaper. Needless to say, there is no more leather finish on the top-- it is dull and lifeless -- and the rub marks are still obvious. The attached photos speak for themselves. This review does not require a response since your mantra of "granite is a natural stone and has cracks and veins, etc., etc." is your answer to any and every complaint.
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Dorothee V. Maver
Loved working with Chris so much were doing a second kitchen with them!
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Jesse Mitchell
Great workmanship, friendly staff and creative design solutions! We had them redo two bathrooms and our kitchen (including a new island), and it turned out to be fantastic!
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Nicole Tocci Kristensen
Wonderful! Great staff and Amazing service! Highly recommend. Love my countertop!
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Nicole C.
Date: 2021-11-20 21:36:33
Nim was very helpful and reliable. He gave me an estimate weeks before my project began and honored it, even after costs started to increase everywhere. Measurements and installation was seamless. Would definitely use them again.
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Tanya B.
Date: 2021-01-18 21:46:37
We did not end up going with Marble Works (because they didn't have exactly what we wanted at the cost we needed), but my experience with them was great. They were super polite and professional, never rushed us to choose slabs and responded to all of our emails quickly and thoroughly. I fully intended to go with them, but they just didn't have what we needed.
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David D.
Date: 2019-11-27 17:24:20
Thank you Marble Works Design Team for working on my small kitchen quartz countertops! Sezen is very knowledgeable and took the time to help me out to pick out a stone for the countertops, plus great communication through emails. Got a very affordable upfront quote with no surprises. Templating and installation workers were very prompt and did fantastic work. Marble Works is as professional as it gets, highly recommended!!
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Brian K.
Date: 2019-01-14 16:08:19
THE BEST. Reliable, professional, punctual, reasonable, honest, from first contact to installation. I couldn't be more pleased. I ask a lot of questions, Sezen answered each one, patiently and accurately. The measurer, Ziya, was knowledgeable and authoritative. The installers were professional, friendly, and very efficient. I love my countertop and sink, all done to perfection.
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Sarah W.
Date: 2018-09-19 15:30:47
The customer service at this business is excellent as is the quality of the work they Marco was my installer and he is a try craftsman and pays attention to every detail. I am an out of town customer and they were accommodating in every way to make sure my job was perfect and it was. I used 1.2cm neolith in a contemporary kitchen installation and had read it was very difficult to work with. It was PERFECT!
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Asya K.
Date: 2017-12-20 03:57:33
I had great experience with Marble Works when we chose them to install Silestone countertop during my kitchen remodel. When the color we originally selected was not available they tried to locate it among different warehouses and provided quotes for several similar colors. We chose one of them and they did a great job - showing up on schedule, and doing an excellent job. I would happily work with them again if I need any additional countertop work done!
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Mika G.
Date: 2017-08-21 15:59:04
Ten years ago they did 2 magnificent natural granite kitchen counters for me, and then 4 years ago another granite counter and breakfast bar. All are gorgeous and still look new -- never the slighted problem. So beautiful and perfect! They were a lot of work to design and install. Just now they installed a counter in my bathtub of a composite stone and the result takes your breath away. The service, skill and products offered by this privately-owned company is amazing. The people are lovely and the workers are truly talented craftsmen. I think their prices are more reasonable than others my contractor recommended, but since I am paying directly, there is no commission to the contractor involved. They have a huge yard where you can see the marble and granite in the rough, if you like. Nature and good craftsmanship combined -- can't praise highly enough. I highly recommend them. They don't know I'm writing this, but if they see it, I want them to know what a pleasure it is to do business with them.
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Kathleen S.
Date: 2017-05-27 14:45:44
I am writing this from my fabulous new kitchen and Marble Works was a big part of the end result. Marble Works cut and installed the backsplash and countertops, and both are perfect. The quality is excellent and they were excellent to work with. During the process of confirming the measurements, a problem (my fault) was identified and Peter at MW did everything he could to fix it. And he did! He was helpful, creative and solved the problem so I got the exact design I had intended. My mistake could have ruined the outcome but MW figured it out with a few options. The installation was smooth, which is a challenge given the crooked walls of NYC buildings. Even the designer who was working with me thought Marble Works handled everything professionally and with excellent quality. I highly recommend MW and will use them again.
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Bob B.
Date: 2016-11-23 16:58:12
I had a smallish job - cut a counter by 12-14" and round the corners, etc. Other services were not interested. Marbleworks did not hesitate. They offered both fully onsite and offsite services options. I opted for them to take the counter top back to their facility. Their service team was very professional and friendly. What was most impressive was how thorough they were in their service and attention to this installation. Again, it was a small job..but they made me feel like it was just as important to them as much larger jobs. I highly recommend these folks!
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Joko G.
Date: 2016-09-27 16:28:10
We were at the tail end of a long kitchen renovation and very eager to finish. Peter Califano worked miracles and we had a most gorgeous caesarstone counter top within a week, as he promised. I was concerned about a seam and could have saved myself a lot of worry had I just taken his word for it. My counter top is ABSOLUTELY GORGEOUS - thank you Peter!
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Van B.
Date: 2016-08-28 06:02:22
I recently bought a Silestone counter from Marble Works and was very impressed by the service I received. Peter, my designer was very knowledgeable and helped me pick out the perfect counter. Marble Works' prices are very reasonable and is worth every penny. The entire process was a pleasant transaction. Peter ensured that I was always aware of what was going on with my order. On the day of installation, Peter even came to the house to make sure I was completely satisfied. It was a pleasure doing business with Marble Works and I urge anyone who is undertaking a remodeling project to seriously consider using them!
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Caasi O.
Date: 2015-10-01 20:22:44
I've used them twice for kitchen countertops and besides for an impatient (owner?) they were competitive in pricing, timely and their installers were very professional, knowledgeable and seemed to care that the job was done right.
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Sachin M.
Date: 2014-07-15 18:52:30
We had the guys from Marble Works do the counter top for our master bathroom vanity. They measured for the template and installed the piece we selected, all within about 4 business days. Everyone we talked to there was friendly and easy to work with. I'm not sure what the other reviewers experienced, but we couldn't have been happier. Highly recommended
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Enzo P.
Date: 2014-05-01 14:19:15
Great experiance, Great quality and great value. The entire team was professional and courteous. I would reccommend them to anyone looking for a quality job.
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Zehra K.
Date: 2014-03-19 18:19:11
Working with Marble Works was an absolute pleasure!! im not sure what my fellow yelper was talking about, but i'm more than elated that i did not take his advice! They are so knowledgeable with everything, and were willing to help me with all of my questions! I HIGHLY recommend MW, because not only were they nice, but it was just pure joy to work with them. and on top of it, they were fast and clean with the job!! Defiantly the best in the Tri- state area. You really can't go wrong here!! I can't wait to work with them again!
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Julia T.
Date: 2014-04-30 21:04:36
Working with Marble Works was an absolute pleasure!! im not sure what my fellow yelper was talking about, but i'm more than elated that i did not take his advice! They are so knowledgeable with everything, and were willing to help me with all of my questions! I HIGHLY recommend MW, because not only were they nice, but it was just pure joy to work with them. and on top of it, they were fast and clean with the job!! The whole job took a week from when the template guy came to the installers who were so friendly and professional. My sales person helped me understand the proper steps that needed to take place in order to replace my old countertops. I had no idea how much was involved but Marble Works worked with me every step of the way. Definitely the best in the Tri- state area. You really can't go wrong here!! I can't wait to work with them again!
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Marlene P.
Date: 2023-07-14 16:01:57
Our experiences with the sales people was great but lack of profesionalism later on was problematic. We asked twice and then confirmed that the installers would remove the old granite. We were told yes. On installation day the installers put the granite in the truck, then said there was an additional cost. After paying $4000 for countertops in our tiny kitchen, we expected the "boss" (as she was referred to) to waive the $175 fee. But no: "we have to pay to throw in the dumpster so you have to pay". Rather than generate good will, they nickel and dimed us. We also ordered a $300 sink, which came without a drain!, We were told" Go to Home Depot. Totally unprofessional. Granite and quartz are commodities. Shop elsewhere.
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The Studio Y.
Date: 2024-12-22 01:30:24
I regret using them. I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.
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Amy H.
Date: 2023-09-03 15:16:49
Be forewarned! This business is the worst! Upon installation of my absolute black leathered granite countertop, the technicians actually scratched the finish during transport. They proceeded to rub the scratches with sandpaper and then seal. As a result, the finish was uneven and showed the rubbings. The technicians came back the next week and proceeded to cover the entire countertop with abrasive cleanser and again rubbed with sandpaper. Needless to say, there is no more leather finish on the top -- it is dull and lifeless -- and the rub marks are still obvious. The attached photos speak for themselves. This review does not require a response from the owner since your mantra of "granite is a natural stone and has cracks and veins, etc., etc.," is your answer to any and every complaint.
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Fran B.
Date: 2017-07-10 16:16:03
We recently had a quartz countertop installed by Marbleworks in Yonkers, NY. We purchased the quartz top from another store who subs out the installation to them. While shopping for the top Marbleworks was great. Christopher couldn't have been more helpful. That quickly turned around when upon completion of the instal I refused to sign their paperwork of satisfaction. We were not happy that the seams left in the quartz were visible despite being told while we were shopping for them they hide them and make them barely visible, like they were hardly there. We were even shown a sample of what we could expect to see and feel. Both of our seams are visible and easily felt while running your hand over them. In fairness to them one isn't all that bad and you do need to look harder to find it, but the other one all you need do is move toward it and it becomes clearly visible. In addition the sink is not centered in the hole that was cut. Frankly, I don't care what claims they make, they did a lousy job matching the quartz pieces together, the flow in the graining doesn't jibe at all and the seam job is glaringly obvious. Especially moving towards it or standing above it. The call following the installation issue was like we were dealing with an entirely different company. Just like other folks here claim. Jeckyl/Hyde comes to mind. All Christopher would tell us (repeatedly) was that this was his top installer, and through looking at a picture the seam was "tight" while we kept telling him it may be "tight" but very visible and rougher then we believe it should be. They did send out a field supervisor who ran a credit card over the seam and concluded it was smooth. Mine click, clicks, but I guess he had a magic one. I will try to include pics on this site after posting. You know all I can say is, we paid a lot of money for this top, we expected better customer care throughout the entire process. Like other folks have said, once they have your money, if there is an issue, customer service goes out the window and they become defensive, and combative, and offer no solutions or resolutions. Seems from other comments I've read here that when they're good they're good, but when things don't work out, too bad for you. If I were doing it again I'd go elsewhere.
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Betsy C.
Date: 2016-04-15 20:14:30
People who wrote that they are nice until they have your money are spot on. Other reviews have already mentioned how rude they are which I will second (and third and fourth) The office manager was a nightmare. They do not take responsibility for their mistakes and short of hanging up on me it was a miserable experience. I've never dealt with a company so contemptuous of their clients who are spending thousands of dollars. I think the material I picked is great and the countertops look really nice, but why deal with people who are not going to treat you well if you have questions or issues? Too many other choices out there.
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Linda K.
Date: 2015-05-22 22:47:31
Unfortunately our project manager chose to hire Marble Works for our Vetrazzo recycled glass kitchen counter top. Marble Works charged us over twice the rate quoted by other suppliers and www.vetrazzo.com - a whopping $276.50/ sq.ft. - and did a terrible job. Marble Works made the counter with an unnecessary ugly seam and their installer left a large blue mark that can't be erased (see pic). Zero customer service, very rude and unhelpful when we wanted to discuss. Go elsewhere!
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Greg R.
Date: 2014-02-08 18:36:00
Awful customer service with very rude employees. Refused to take responsibility for their error and my general contractor had to redo their work because they refused to come back in a timely fashion.
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Vincent D.
Date: 2012-09-28 15:07:13
If you are considering this place, I highly recommend to STAY away from them. They did a poor job with my simple granite counter top. The granite is way off from the wall in several spots and most importantly, the customer service is horrible. They are NOT very professional at this location. My advice is to take your hard earned money and check out tile places in White Plains. They are outstanding and have very professional people working there. After our counter was installed we got the old, see what you signed instead of sure we can help you with your issues. Steer clear, you'll be glad you did!
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Glenn E.
Date: 2010-12-27 03:07:33
Do not use these guys! Go somewhere else. They delivered a granite counter top and after we noticed it was cracked they refused to replace it. They're so nice to you when you walk in the door but as soon as they have your money they forget about common customer courtesy. There are plenty of other reputable granite places in Westchester County to choose from.
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Contact Marble Works Design Team Inc.
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681 Saw Mill River Rd, Yonkers, NY 10710