Marble & Granite Works Inc.
since 1995
Examples of works performed by Marble & Granite Works Inc.
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About Marble & Granite Works Inc. — Ranked №2 Countertop Fabricator and Installer in Sterling Heights, MI
total score
Exact value: 75.852314 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Marble & Granite Works Inc., founded in 1995, ranked number 2 in Sterling Heights, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Marble & Granite Works Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Marble & Granite Works Inc.: Total Score & Key Ratings
The Total Score of 75.85 out of 100 achieved by Marble & Granite Works Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Marble & Granite Works Inc. has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.23 out of 5.
You can read detailed information and evaluations from our independent research of Marble & Granite Works Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Marble & Granite Works Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Marble & Granite Works Inc.
The main specialization of Marble & Granite Works Inc. is the manufacture and installation of quartz, marble and granite countertops. The products are made to order. The firm's office is located in the metro area of Three Detroit Counties. In production, the organization uses high-quality materials. The cost of new countertops is affordable, since the product is sold directly from the manufacturer. Natural stone is carefully selected by hand. The company uses marble and granite from various countries of the world. The products are certified. The company gives a guarantee for the products.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 93
YELP
reviews: 8
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Marble & Granite Works Inc.
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Debit cards
Accepts Credit Cards
On-site services
Flooring
Countertop Installation
General Contractors
Marble contractor
Granite supplier
Reviews about Marble & Granite Works Inc.
All (20)
Google (12)
Yelp (8)
Thom Solnik
Date: 2023-12-31 19:27:28
I normally read customer reviews to try and get a sense of what to expect from a business, but I rarely take the time to write a review. This is one of those times when I’ve had such an exceptional experience that I need to share my thoughts. We were referred by a family member that had countertops installed by MGW and they were very happy with their experience. We shopped around and the cost was very reasonable compared to other quotes we received. After we picked out our slabs, Pashko and Patrick came out to measure the kitchen for the new countertops. The countertop facing our bay window and sink is almost fourteen feet long and is pretty complex; so, Patrick used a computer and laser to precisely map out the walls and cabinets to create a template for the new countertops. The install went very smooth and the fit was exact. Because the countertop was so long there needed to be one seam, but the joint is so tight and they took the extra effort to line up the veining that you don’t notice the seam unless you are really looking for it. The same attention to pattern matching was also taken to coordinate along the backsplash on each section of the countertops. It is very obvious that the MGW team takes pride in their work; it’s that attention to the details that really makes the difference. The installation team was also exceptional; they worked with skill and precision, not rushing, all while keeping things clean in the process. We have already referred a couple friends to MGW and they were extremely happy with their installs too. We will be using MGW for future bathroom renovations. I highly recommend Marble & Granite Works! Thank You Pashko, Patrick & the MGW Team!
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dominic capozzoli
Date: 2025-01-16 17:49:33
5 Stars for Marble & Granite Works Inc. They were reasonable, extremely genuine people who actually care about the service they provide. They were very clean and the process was very smooth. Highly Recommend this company!!
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Stephanie Dolan
Date: 2020-10-20 20:53:30
So happy with their customer service & pricing. Even happier with our new countertops. Still a lot of work to do in my kitchen, but the quartz looks phenomenal! Would absolutely recommend. As a side note, they did a great job working through the pandemic. No contact sample pickups & the installers in our home wore masks.
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Diana Stewart
Date: 2024-03-14 14:27:57
Wonderful company Family owned business. Came out in 24 hours to measure and fully installed in one week. Would recommend not only for price but service and quality
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Jenny Harding
Date: 2021-11-17 01:01:51
My new quartzite countertops look amazing! Shawn and Arta were so helpful with my kitchen design and the staff delivered an incredible new look to my home. My experience with Marble and Granite Works was wonderful and don’t go anywhere else!
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Hermes Neziri
Date: 2024-06-30 00:56:43
I recently had the pleasure of working with Marble & Granite Works Inc. for a kitchen renovation project, and I couldn't be happier with the results. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to quality. The selection of marble and granite at their showroom is extensive, with a variety of styles and colors to choose from. The staff was incredibly knowledgeable and helped me pick the perfect stone to match my vision. They patiently answered all my questions and provided valuable insights on maintenance and durability. The installation process was seamless. The crew arrived on time, were respectful of my home, and completed the job with precision. The craftsmanship is top-notch; the countertops look stunning and have transformed the entire space. What truly sets Marble & Granite Works Inc. apart is their exceptional customer service. They were responsive throughout the entire process, keeping me informed at every stage and ensuring that everything met my expectations. I highly recommend Marble & Granite Works Inc. to anyone looking for high-quality stonework and a stress-free renovation experience. They exceeded my expectations in every way!
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CT Staff
Date: 2021-07-14 19:18:24
We priced and looked for countertops for months. We were able to see the whole slab, not just a small piece or sample. They had a few different sinks to pick from. They did an amazing professional job for hundreds less than all the other places we priced.
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MisplacedMusic
Date: 2024-12-28 16:06:16
Marble and Granite works did an amazing job on my Quarts counters. After fighting myself for 20 years, I decided to finally upgrade and it paid off. Their team was professional, on time, on budget and this was an overall EXCELLENT experience. I made some small changes on the fly and their installers were more than accommodating. I highly recommend them and will surely be using their services again in the (near) future!! Well done, thank you!!
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carol kammer
Date: 2023-03-22 14:55:46
This is our second time here. We remodeled 2 years ago, then moved in Dec 22. Shawn was amazing in helping make counter and backsplash decisions. Our measurements and installation was a breeze… We highly recommend this business and will be going back for bathroom counters soon.
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HAROLD BALL
Date: 2024-01-06 10:23:48
Amazing company!! They did an amazing job! True artist from the guy cutting the quartz to the ones installing even the owner was on the job making sure everything was right. Shawn in the showroom was great and helped us thru every step of the process! Will be using them again for some of our upstairs projects! Oh did I mention an honest price for great work! That’s all I ask for
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Steven R
Date: 2024-12-23 19:27:52
Had two bathrooms done with MGW quartz. Shawn was amazing to work with and went the extra mile to make sure everything was perfect. Such an awesome experience - wish more places were there awesome.
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Paulette Addelia
Date: 2024-01-26 16:57:39
This is the second time I have used this company quality, price and service is outstanding!you won’t be sorry!
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Sue J.
Date: 2017-04-21 14:04:21
My new Granite counter is beautiful! Everyone at Marble and Granite Works was polite and professional. Shawn was fast at replying to my questions and extremely helpful. I would recommend them to everyone.
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Sue S.
Date: 2016-03-31 19:20:07
We just had our kitchen countertops replaced with Vicostone Cayman Brown. They are beautiful! We were very pleased with our consultation with Patrick, the price was great, and the fabrication was done in a timely manner. The installers were very professional, and I couldn't believe how quick they took apart the old counters and installed the new quartz. There were a couple of minor issues, and Patrick was very quick to get them resolved. I would recommend this company, and this quartz product.
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Richard W.
Date: 2022-04-25 19:10:24
BUYER BEWARE! My neighbor wanted new bathroom and half bathroom countertops. She told me she would try a local business, Marble & Granite Works on Van Dyke. She went the first day alone for information. That same day ,Patrick the salesperson, came out and measured. He was specifically told it must be two piece countertop in main bathroom so toilet can be worked on. The second day, she asked me to come along for opinion and support. Once again, emphasis on 2 piece countertop.We picked the countertop and sinks for both bathrooms. She went the third day for a minor change in order. Not one o those days was a formal bill of sale printed up. The following week, the installation team of THE OWNER and helper showed up. First thing out of THE OWNER was why is the countertop not out?!? Disgruntled, THE OWNER and helper removed countertops and plumbing. As they did that, my neighbor inquired about them replacing the faucets. THE OWNER rudely replied that WE DON'T DO PLUMBING, PAINTING OR CAULKING...EVERYONE KNOWS THAT! How many of us reading this knew that? This put my neighbor in tears and she called me over. The arrogant OWNER gave me the same song but I returned his arrogance and voiced my disbelief. While they continued, I called Patrick and reported this incident. "Well, he's a little rough around the edges til you know him"! I DONT CARE! I remained while THE OWNER and helper finished. My neighbor is ready to pay and THE OWNER states "CASH ONLY". In my book, red flag goes up. She pays him and off they go. The following day, I attempt to move the second portion of countertop to work on toilet. THE OWNER CAULKED IN THE SECOND HALF!!! Call Patrick and he immediately comes over. We showed him the crappy job and the caulked shelve. He went and got his tools and removed caulk and pulled countertop off and cleaned and put back. There was NOTHING he could say but goodbye. As he left, I told him again to e mail the final bill. As of this writing, no email!! NEGATIVE STARS SHOULD BE AVAILABLE
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Chris C.
Date: 2015-10-09 19:56:28
Extremely rude manager. Disrespectful and arrogant. She will interrupt you and then hang up on you. Take your business to a professional company that actually cares. Never again! Buyer beware.
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Manny G.
Date: 2014-08-01 00:31:33
After getting treated like a 2nd class customer when another customer came in, I was told that the granite slab my wife and I selected was to expensive and I couldn't it. I informed the co-owner that I could afford any slab he had and then took my business to Tile and Stone, where I was treayed with respect and spent some money.
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Chevrol K.
Date: 2013-04-09 14:40:53
I've been looking forward to for years to put in a unique wall of shelfing in my bedroom to show off some nice gemstones and glassware. I rearranged my entire room and bought new furniture so i could do it, went on vacation to buy some expensive pieces for it, and called them up explaining what I was looking for. Apparently what I want isn't worth their time and would be too much work. (at least that is what the lady told me) It is always good to hear from a company, "No that project is too small and not worth it to us, esp since we are 'so busy". I'm glad to know that my money isn't good enough.
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Debra B.
Date: 2012-04-13 23:09:45
I had a horrible experience with the same company! Stacy wouldn't return my calls and my countertop was installed chipped and cracked. They said it was a "fishers crack" my local store came out and said "No that it not, that is damaged!" The store needs to start from the front office and clean house, they are not returning calls nor do they have good products that they are selling. Who would install a cracked yet chipped countertop? This company would!
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Lisa K.
Date: 2012-03-14 23:55:08
My husband and I had a horrible experience with this granite company. We had purchased 3 counter tops (bar counter, sink counter & buffet counter) through a home improvement store that contracted MGW for the counters. Upon consultation, Marble and Granite Works (MGW) informed us that the buffet counter, being the largest at 9ft long, had to be cut into 2 pieces and seamed back together as it would not fit through our basement stairwell. Concerned as to what the seam would look like and where it would be, MGW reassured us that they would seam the 2 pieces exactly where the split them - making the seam blend as best it could. We OK'd the template layout and patiently waited our 21 days to have the counters installed. After install, we noticed that the 2 pieces that were seamed together didn't match. Both the granite pattern and color was extremely noticeable and different. I immediately called MGW to complain and to find a solution to this mistake. Fortunately, they took pictures of our layout and pictures after the install and admitted to their mistake. Apparently, they bull nosed the wrong side of the counter - it was backward. They kindly offered us $200. Keep in mind, we paid $4,000! Their next offer was to pop the seam, bull nose the other side, glue it back together and install a granite back splash to cover the bull nose side against the wall. I couldn't believe they would offer to rig our $4000 counter top - whatever happened to QUALITY? I knew at that moment, this was not going to be an easy fix. Not only did we have our contractors on hold as they couldn't move forward with an unfinished counter, it took us almost 2 WEEKS to give us a settlement. During that time, they were extremely defensive, argumentative, and continued to insult us by accusing us of only being out for the "money". Near the end, it got so bad that our home improvement store, in which we purchased the counters through, had to make up the difference that MGW would not pay as they knew MGW was being unreasonable. I'm warning you, please do not use this company for your granite or marble counter tops. They have no concept of quality, cost or customer service and I would hate for another customer to go through this.
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FAQ About Marble & Granite Works Inc. — Based on Independent Research
What materials can I order a countertop from Marble & Granite Works Inc.?
What types of spaces does Marble & Granite Works Inc. fabricate countertops for?
What shapes of kitchen countertops does Marble & Granite Works Inc. fabricate?
What countertop design styles does Marble & Granite Works Inc. most often implement in Sterling Heights, MI?
What is the service area of Marble & Granite Works Inc.?
What types of clients does Marble & Granite Works Inc. work with?
Does Marble & Granite Works Inc. have its own countertop fabrication facility?
Does Marble & Granite Works Inc. offer any discounts on countertop fabrication in Sterling Heights, MI?
What is the price category of Marble & Granite Works Inc. in Sterling Heights, MI?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Marble & Granite Works Inc.?
What is the fabrication and installation timeline for a countertop at Marble & Granite Works Inc.?
How long does it take Marble & Granite Works Inc. to prepare a quote for countertop fabrication and installation?
Does Marble & Granite Works Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does Marble & Granite Works Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Marble & Granite Works Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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49920 Van Dyke Ave, Shelby Twp, MI 48317