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About Marble Crafters — Ranked №1 Countertop Fabricator and Installer in Beaumont, TX
52.11
total score
The main rating value calculated from more than 30 indicators.
Exact value: 52.113862 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Marble Crafters, founded in 1993, ranked number 1 in Beaumont, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Marble Crafters among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Marble Crafters: Total Score & Key Ratings
The Total Score of 52.11 out of 100 achieved by Marble Crafters in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Marble Crafters has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.97 out of 5.
You can read detailed information and evaluations from our independent research of Marble Crafters’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Marble Crafters directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Marble Crafters
Marble is a popular material in countertop production due to its high resistance to moisture and temperature changes. Besides, the stone has original patterns that look gorgeous in modern interiors. Order kitchen marble countertops in Marble Crafters and enjoy premium-quality furniture. The company guarantees excellent serviceability for long years. The fabrication process takes into account all subtleties of stone processing. Designers create custom projects based on clients’ ideas. Room measurement is carried out by experienced workers. Thus, high quality and perfect fitting are guaranteed.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.5
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 17
Google
4.3
reviews: 12
YELP
n/a
reviews: n/a
Facebook
5
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.972222 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Marble Crafters as Excellent.
Our mystery shopper research revealed that the staff at Marble Crafters provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Marble Crafters’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Marble Crafters directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Marble Crafters as Good.
The staff member from Marble Crafters who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Marble Crafters may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Marble Crafters is a legacy company, established in 1993.
According to our research, Marble Crafters has been in business since 1993, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Marble Crafters directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Marble Crafters has a dedicated office.
Our research revealed that Marble Crafters operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Marble Crafters directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Marble Crafters has its own production facility.
Our research revealed that Marble Crafters operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Marble Crafters directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Marble Crafters offers discounts for veterans.
Our research revealed that Marble Crafters provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Marble Crafters directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Marble Crafters as Fast.
According to our research, Marble Crafters quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Marble Crafters during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Marble Crafters.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Marble Crafters as Standard.
Marble Crafters requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Marble Crafters may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Marble Crafters.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Marble Crafters.
Unfortunately, Marble Crafters did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Marble Crafters remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Marble Crafters directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Marble Crafters.
Unfortunately, Marble Crafters did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Marble Crafters, which is recognized in our rankings for other parameters. We recommend reaching out to Marble Crafters directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Marble Crafters
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
General Contractors
Building Supplies
Cabinetry
Remodeler
Bathroom remodeler
Countertop store
Flooring store
General contractor
Kitchen remodeler
Tile store
Reviews about Marble Crafters
All (11)
Google (7)
Facebook (4)
Source:Google
Jessica Wilson
Date: 2023-09-07 19:12:29
Troy did a great job remodeling our home, he is professional and answers all concerns. Definitely will use them for future projects
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Source:Google
Ruth Wood
Date: 2021-04-06 01:02:37
thanks for a job...well done.
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Source:Google
Ellen Richard
Date: 2022-12-07 15:53:56
We purchased Cambria Quartz countertops for our kitchen remodel project. Their bid beat another company’s bid and the competitors bid wasn’t even Cambria! The quartz came in quickly, the installers came to measure about a week later, and installed about a week later. They actually had to wait on us to finish installing the cabinets so they could measure. We thought it all happened quickly! Very pleased with the install and the quartz is beautiful. Marble Crafters was very easy to work with and communicated often about all decisions that needed to be made. We would definitely use them again for a project.
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Source:Google
Jason Hinson
Date: 2017-11-20 03:53:13
Friendly staff and very helpful to match countertops to flooring and the whole home. Tile, quartz, culture marble. Definitely worth a stop and check it out.
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Source:Google
Shelley Laven
Date: 2023-09-08 21:12:41
Big master bath remodel that was more complicated than most here locally. I have very particular standards and a very specific design plan that I wanted executed. The tile work especially had to be done right. Troy was not scared of this project, and also had a lot good ideas to help me refine the details. He was absolutely fantastic in getting this project to match what my vision was. I had been buying my materials for months, and it took that long to find the right person to manage this project. This was the first remodel that we have ever done, and because of the execution, it won’t be the last.
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Source:Google
Andre Caesar-Johnson
Date: 2022-11-25 18:47:47
Spent over a month trying to get someone out to get a quote, once I did finally get someone out and I was told I would I receive the quote. Called twice since and still haven't received it. About 3 months of wasted time
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Source:Google
JEFT MOREL
Date: 2020-06-12 03:12:48
When in to buy a slab of quartzite we ask the sale person if it was quartzite about 5 or 6 time she assure that it was bought the slab when the installer came with the slab cut a ready to install it he told me that it was marble not quartzite. Be aware of this people you can NOT trust them
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Source:Facebook
Henry Monk
recommends
Troy messaged me back instantly on my appointment for him to come out to look at our bathroom. He was early and that right there speaks everything. Troy was very professional and he listened to what we wanted and gave advise and agreed with us but also gave some ideas that we like even better. Carolina his designer was so helpful went out her way and helped my wife choose our design for our bathroom. Troys workers were very professional they didn't rush threw nor was negative in anyway they were happy everyday and can tell they loved there jobs plus troy popped up everyday to check on his crew and to help them if they needed it. That right there is why marble crafters is successful cause the owner is in it with them👍😊 will definitely use marble crafters again on our next remodel☺
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Source:Facebook
Paulina Grynchajt
recommends
This place is amaizing!!! Great ppl that do great work !!!!
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Source:Facebook
Amber Matlock Peveto
recommends
Troy and his team at Marble Crafters did such a wonderful job on remodeling our bathroom! He stayed in contact with us each step of the way and offered guidance when we had no clue what to do! He gave us the bathroom of our dreams! I highly recommend Marble Crafters for your home remodeling needs!
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Source:Facebook
Robin Rollo
recommends
Very helpful. Good advice! I just bought some beautiful lights for my new home redo!!
Read more
Source:
FAQ About Marble Crafters — Based on Independent Research
What materials can I order a countertop from Marble Crafters?
During our independent research, we found that Marble Crafters offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Marble Crafters’s clients in Beaumont, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Marble Crafters fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Marble Crafters is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Marble Crafters fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Marble Crafters, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Marble Crafters most often implement in Beaumont, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Marble Crafters successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Marble Crafters?
The company’s office is located at 4395 W Cardinal Dr, Beaumont, TX 77705, but its work is not limited to just the city of Beaumont, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Marble Crafters work with?
Like many participants in our rating, Marble Crafters works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Marble Crafters often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Marble Crafters have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Marble Crafters has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Marble Crafters offer any discounts on countertop fabrication in Beaumont, TX?
Yes, based on the results of our research, Marble Crafters offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Marble Crafters in Beaumont, TX?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Marble Crafters. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Marble Crafters?
Yes, according to our research, Marble Crafters offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Marble Crafters?
According to the results of our independent research, Marble Crafters in Beaumont, TX offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Marble Crafters to prepare a quote for countertop fabrication and installation?
According to our research, Marble Crafters in Beaumont, TX prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Marble Crafters offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Marble Crafters performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Marble Crafters provide for its work?
According to our information and industry practice, Marble Crafters, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Marble Crafters in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Marble Crafters. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Marble Crafters is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Marble Crafters know that you found them through the National Ranking Countertops Contractors!