M & M Kitchen & Floors

since 2009

Examples of works performed by M & M Kitchen & Floors

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About M & M Kitchen & Floors — Ranked №6 Countertop Fabricator and Installer in Long Beach, CA

20.49

total score

The main rating value calculated from more than 30 indicators.
Exact value: 20.488889 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

M & M Kitchen & Floors, founded in 2009, ranked number 6 in Long Beach, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included M & M Kitchen & Floors among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

M & M Kitchen & Floors: Total Score & Key Ratings

The Total Score of 20.49 out of 100 achieved by M & M Kitchen & Floors in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — M & M Kitchen & Floors has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.04 out of 5.

You can read detailed information and evaluations from our independent research of M & M Kitchen & Floors’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact M & M Kitchen & Floors directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about M & M Kitchen & Floors

Whether you need flooring, residential kitchen countertops, shower surrounds, or new vanities, they have everything you could possibly need for a home remodel in one convenient location. In contrast to the bigger chain stores, they lay a higher focus on offering exceptional service to their customers and selling high-quality items. In addition to cost-free countertop installation services and price estimates, they provide brand new countertops at prices that are affordable and a degree of workmanship that is of a high standard. Since they have a high ranking on Google, we thought it would be a good addition to our list of the finest countertop providers.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.04037 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

1.5

Emerging

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of M & M Kitchen & Floors

Identifies as women-owned

Small business

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Cash-only

Checks

Credit cards

Debit cards

NFC mobile payments

Free parking lot

Free street parking

On-site parking

Accepts Credit Cards

Bike Parking

In store shopping

Flooring

Kitchen & Bath

Countertop Installation

Kitchen remodeler

Bathroom remodeler

Contractor

Reptile store

Reviews about M & M Kitchen & Floors

All (18)

Google (8)

Yelp (10)

Source: icon-google Google
avatar

Josue Correa

Date: 2022-07-14 18:42:31

This is my first time with M&M and I’m sure I will contract them again for my bathroom. Esther and her team are very open to help you and met my expectations. They did a kitchen remodel, the cabinets are not only beautiful but very strong and solid. Their tiles and stones are gorgeous, wasn’t easy to decide. I highly recommend this place!!

Source: icon-google Google
avatar

Anastasia Cardona

Date: 2021-10-15 01:31:23

We did a full kitchen remodel with Esther and her team and we could not be happier. The porcelain work was absolutely beautiful as was the cabinet construction. Esther is very easy to talk to and will work hard to make sure you are happy. We highly recommend M & M Kitchen.

Source: icon-google Google
avatar

Liliana Hernandez

Date: 2021-01-18 07:46:19

Exelente

Source: icon-google Google
avatar

José García

Date: 2020-08-25 16:01:51

Excellent Service. And She is an amazing person (besides Bonita) and very helpful. Thank you.

Source: icon-google Google
avatar

Hao's Verse

Date: 2018-05-10 05:36:43

This is my second kitchen project with M&M kitchen and flooring. Once again another job well done and the quality exceeded my expectation.

Source: icon-google Google
avatar

Israel Castaneda

Date: 2018-02-06 23:50:58

Great attention

Source: icon-google Google
avatar

Angelica Ortega

Date: 2017-08-04 16:00:46

M&M Kitchen & Floors is a great place where you can remodel your kitchen, bathroom, flooring and even carpet. They are small, but tjey carry everything. It is a one stop shop place to remodel anything for your home.

Source: icon-google Google
avatar

Vanessa Castro

Date: 2016-11-03 14:52:44

M&M is Very professional and patient . Worked amazing with our budget and is getting the job done .

Source: icon-google Yelp
avatar

G F.

Date: 2024-10-11 06:33:36

Classic bait and switch establishment. In Spanish we call it to hacer tranza. I went into this small business looking for tile. It was highly recommended to me from an acquaintance. Adrian was a nice young gentleman that helped me pick it out the tile. I already had a quote from a contractor that had come to my place, looked at the floor, and informed him of this. I showed him the quote. He asked, "would you do business with us if we could do it for less?" My response, "what would that look like?" He calls Esther and works the numbers. I figure I'd go with their small business because I had picked a beautiful porcelain tile in 24x48 size to have less grout lines- a recommendation by Adrian. It was more expensive. He gave me an invoice of which I paid half (install, tile, haul away/demo) via Zelle to the mysterious Esther and he said he would call me about installation. I didn't hear from him and tried calling the shop. Do not even try. The mailbox is full. I sent a message to Esther since I had her direct number to Zelle her, and she said the workers would come in on a Thursday between 8:30-9:00 am. Great! 9:00 am came around and they aren't here. Instead I get a call that the tile I had partly paid for is not in stock in the size ordered. That's funny. Adrian had confirmed that it was in stock just two days prior. "Do I approve of the 12x24" Esther asks? "I approve" I say " but shouldn't the price be adjusted?" According to Esther I would get a credit. Cool. She gave me two different prices for the 12x24 new tile. Huh? What is the new price? Esther then texts me that the contractor who arrived late to my home (and wanted to leave when they had to wait for me) is now adding $450 (demolition/haul away) to my original invoice because they had to remove the bamboo floors. Cue the tranza/dodginess because I'm a woman and I must not know when someone is trying to take advantage of me. I inform her that I showed Adrian a picture of my 70sq. foot kitchen and told him they were bamboo floors. Adrian specified that an additional charge of $100.00 would only be added if the floor under the bamboo wasn't cement. My mom, whom I had just picked up from chemo, was with me, and she can verify. I confirmed with the contractor when he was at my house, "it's cement, right?" He said "yes." I email Adrian at the email address provided on the invoice to clarify. No response over email. According to Esther, "Adrian doesn't know about tile removal." Umm, ok. Then please don't have him make invoices? He was really nice, too and seemed pretty knowledgeable to me. The price was upped because a one day job turned into a 1 and 1/2 day job because they were late and were now working with smaller tile. According to the contractor, they were late because the tile place took too long. Ok, not sure why should I be charged for that? The work gets done, the floor is beautiful. Esther asks me to Zelle her the payment for the additonal charge minus the credit and to pay the workers the balance in person. Huh?! Umm, no. Can I please get an updated itemized invoice? I ask her more than 4 times over text and email. I talk to Esther over the phone and ask for an updated itemized invoice again. She says the final balance is "pretty clear." How? The original prices and quote have been modified. I had already paid half of the original invoice with the more expensive tile/tax + the extra charge that I never agreed to but thought the workers should get paid for a job well done. "Can I get an updated itemized invoice?" She says she will send it. I wait for it. *crickets* I get a call a couple days later that she's waiting for my payment. "I would happily remit payment once I get an updated itemized invoice." ... "I would feel more comfortable sending a payment with an updated invoice." You can email me @... or text it to me. No invoice again. I go in good faith in person, to the store to get this cleared up. Please tell me why it took roughly 7 invoices to do that? I won't get into the weeds of the in-person interaction but obviously things weren't transparent from the get. Adrian, the person I did business with, was not there. I ended up paying much more than what I was originally quoted but not the "balance" that Esther was pressuring me to pay. Their tile prices are double than what they are at Home Depot but this usually happens at small businesses. I wish I could say my experience was different but sadly it wasn't. Bait and switch is fraud according to the Better Business Bureau so please be aware that this might happen here because Esther is not physically present at the establishment (you deal with many other people) yet you must remit payment to her.

Source: icon-google Yelp
avatar

Nancy T.

Date: 2024-01-06 08:14:28

This is the Bathroom remodel of my dreams! I am very happy with the outcome. Esther was able to guide me throughout the entire process and brought my vision to life!

Source: icon-google Yelp
avatar

Janis D.

Date: 2023-07-25 17:57:02

Ive used them twice to remodel my home. They did my wood flooring and redid my kitchen. Im gonna use them to remodel my bathroom next.

Source: icon-google Yelp
avatar

Luisa S.

Date: 2022-03-10 23:33:52

Called and spoke to Esther to get someone to come to our home and give us estimate. She said they would call me or text me the next week to set up appointment, never heard from them. its been 6 weeks since.

Source: icon-google Yelp
avatar

Stasia H.

Date: 2021-10-15 01:34:25

We did a full kitchen remodel with Esther and her team and we could not be happier. The porcelain work was absolutely beautiful as was the cabinet construction. Esther is very easy to talk to and will work hard to make sure you are happy. We highly recommend M & M Kitchen.

Source: icon-google Yelp
avatar

Yvette W.

Date: 2021-10-04 00:04:37

We called B and M Kitchen & Flooring for an estimate for our kitchen counter tops. Mr. Boston thought he was here to give us an estimate for flooring. I told him no, it was for granite counter tops. But I said since you are here, could you look at a problem we are having with an area of the floors, which we had someone put in about two months ago and they never came back to put in the transition. Mr. Boston told us to give him a week and he'll have his guy come out to take a look at it. The very next week Ben came by, looked at the job and said he could fix the problem. He gave us a price that was very reasonable. Ben was very polite and professional. He came back and fixed the problem in 20 minutes. It was nice doing business with B&M Mr. Boston and Ben. I would highly recommend this company.

Source: icon-google Yelp
avatar

Tatiana H.

Date: 2021-07-23 23:58:10

We had a meeting scheduled for an estimate , and they didn't show up. We rescheduled for another day, and again no show. We understand that things come up, especially during this time, so we rescheduled again . They finally arrived to give us an estimate, and one of the reps was on the phone throughout our meeting. Short calls are understandable, but she took long extended calls while we sat there waiting for her to get off the phone. Listen, things happen and we understand that stuff comes up.. but, after not showing up twice, the least you could do is give us your undivided attention while we have you. Definitely a shame.

Source: icon-google Yelp
avatar

Miranda B.

Date: 2021-06-09 19:44:48

I love my new kitchen! Ester is wonderful as well as the crew that worked so hard! They made it easy, affordable and absolutely perfect. This kitchen has transformed and upgraded the whole house. I absolutely recommend them if you want a beautiful kitchen and a reliable crew.

Source: icon-google Yelp
avatar

Caesar G.

Date: 2021-04-22 15:21:31

I have been using M & M for about 5 years now and they have never failed to provide superior service. Recently I've just completed a room addition and contacted Ester to have new carpet installed. She have their installer at my house the day after I contacted her and not only did he do a great job, he was fast and very clean. Thank you M & M for another wonderful experience with your company.

Source: icon-google Yelp
avatar

jennifer v.

Date: 2021-03-10 01:32:14

Met with Esther, friendly and helpful!! She spent a lot of time going over options! We were having two rooms carpeted at different houses. Got a great price and installers were on time professional and did a great job! Nice to have a local business provide great service! Will definitely use them again!

FAQ About M & M Kitchen & Floors — Based on Independent Research

What materials can I order a countertop from M & M Kitchen & Floors?

What types of spaces does M & M Kitchen & Floors fabricate countertops for?

What shapes of kitchen countertops does M & M Kitchen & Floors fabricate?

What countertop design styles does M & M Kitchen & Floors most often implement in Long Beach, CA?

What is the service area of M & M Kitchen & Floors?

What types of clients does M & M Kitchen & Floors work with?

Does M & M Kitchen & Floors have its own countertop fabrication facility?

Does M & M Kitchen & Floors offer any discounts on countertop fabrication in Long Beach, CA?

What is the price category of M & M Kitchen & Floors in Long Beach, CA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from M & M Kitchen & Floors?

What is the fabrication and installation timeline for a countertop at M & M Kitchen & Floors?

How long does it take M & M Kitchen & Floors to prepare a quote for countertop fabrication and installation?

Does M & M Kitchen & Floors offer cutouts for sinks, cooktops, or other elements?

What guarantees does M & M Kitchen & Floors provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on M & M Kitchen & Floors. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact M & M Kitchen & Floors for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.