About Luxi Stone Granite Marble & Quartz — Ranked №3 Countertop Fabricator and Installer in Madison, WI
70.31
total score
The main rating value calculated from more than 30 indicators.
Exact value: 70.310572 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Luxi Stone Granite Marble & Quartz, founded in 2009, ranked number 3 in Madison, WI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Luxi Stone Granite Marble & Quartz among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Luxi Stone Granite Marble & Quartz: Total Score & Key Ratings
The Total Score of 70.31 out of 100 achieved by Luxi Stone Granite Marble & Quartz in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Luxi Stone Granite Marble & Quartz has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.79 out of 5.
You can read detailed information and evaluations from our independent research of Luxi Stone Granite Marble & Quartz’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Luxi Stone Granite Marble & Quartz directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Luxi Stone Granite Marble & Quartz
If you cannot choose an ideal design for your courtyard, bathroom or kitchen, Luxi Stone Granite Marble & Quartz is a firm, which can quickly put aside all your doubts. It offers a great selection of natural stone services starting with accurate measurements and ending with flawless installation. Its high-level standards and friendliness of staff let Luxi Stone stand out among other local companies. The enterprise attends entities as well as private customers and tries to always keep enough inventories to avoid out-of-stock situations, rescheduling, and delays.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 45
Google
4.6
reviews: 45
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.8
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.793773 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Luxi Stone Granite Marble & Quartz as Very Good.
During our research, the staff at Luxi Stone Granite Marble & Quartz demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Luxi Stone Granite Marble & Quartz’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Luxi Stone Granite Marble & Quartz directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Luxi Stone Granite Marble & Quartz as Very Good.
The staff member from Luxi Stone Granite Marble & Quartz who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Luxi Stone Granite Marble & Quartz may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.1
Established
Company Age
Luxi Stone Granite Marble & Quartz is an established company, operating since 2009.
According to our research, Luxi Stone Granite Marble & Quartz has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Luxi Stone Granite Marble & Quartz directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Luxi Stone Granite Marble & Quartz has a dedicated office.
Our research revealed that Luxi Stone Granite Marble & Quartz operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Luxi Stone Granite Marble & Quartz directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Luxi Stone Granite Marble & Quartz has its own production facility.
Our research revealed that Luxi Stone Granite Marble & Quartz operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Luxi Stone Granite Marble & Quartz directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Luxi Stone Granite Marble & Quartz offers discounts for veterans.
Our research revealed that Luxi Stone Granite Marble & Quartz provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Luxi Stone Granite Marble & Quartz directly to confirm the accuracy of this data.
Production time
3
Standard
Production time
We rate the production time of Luxi Stone Granite Marble & Quartz as Standard.
During our research, Luxi Stone Granite Marble & Quartz quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Luxi Stone Granite Marble & Quartz during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Luxi Stone Granite Marble & Quartz.
Deposit Level
2
High
Deposit Level
We rate the deposit level of Luxi Stone Granite Marble & Quartz as High.
Our research found that Luxi Stone Granite Marble & Quartz requires a deposit of 75% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Luxi Stone Granite Marble & Quartz.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Luxi Stone Granite Marble & Quartz may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Luxi Stone Granite Marble & Quartz.
Quote Time
2.3
Slow
Quote Time
We rate the quote preparation speed of Luxi Stone Granite Marble & Quartz as Slow.
Our mystery shopper research showed that Luxi Stone Granite Marble & Quartz took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Luxi Stone Granite Marble & Quartz in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Luxi Stone Granite Marble & Quartz.
Affordability
4.5
Low
Affordability
We rate the price level of Luxi Stone Granite Marble & Quartz as Low.
Our mystery shopper research revealed that Luxi Stone Granite Marble & Quartz offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $83.3 per square foot, while for Carrara Morro quartz, the price was $80.77. These prices fall into the Low category, making Luxi Stone Granite Marble & Quartz an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $6947 for Calacatta Idilio quartz and $6736 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Luxi Stone Granite Marble & Quartz.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Luxi Stone Granite Marble & Quartz
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
In store shopping
Countertop Installation
Kitchen & Bath
Countertop store
Contractor
Reviews about Luxi Stone Granite Marble & Quartz
All (16)
Google (16)
Source:Google
Jacqueline Hitchon
Date: 2024-09-07 15:34:49
I found the Luxi team to be great to work with -- George (the owner), Alex, Christy, and all the crew. It was like working with old friends! They obtained the quartz that I selected, taking into account that I wanted the background of the slab to be bright white. It wasn't a guarantee that they could make that happen -- but it did! The only thing that I didn't have is that the seams do not carry the pattern through. This was because my kitchen has so many angles. George worked hard to make the patterns in the quartz artistic, and I really appreciate that. If you want no differentiation at a seam, I suggest that you make that clear and talk through with him the process. I highly recommend this company :-)
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Source:Google
Jamie Chong
Date: 2021-03-26 05:09:12
We went with Luxi Stone for our new kitchen countertops and bathroom vanities, and are so glad we did! The available granite in their showroom was unique and different from other stores we visited, and they really focused on quality rather than quantity on everything - from their sales to selection to service. We enjoyed working with Susan throughout the process - when we showed her our kitchen cabinet colors and asked for her thoughts, she thoughtfully asked about the style of the rest of our house and then straightaway recommended one particular granite type. It ended up being our top pick among all the stores we visited and not only does it looks beautiful in our kitchen, but it truly fits in with the rest of our house. The guys who came to measure and install were on time, professional, personable, and did a great job educating us on the process. One of the installers missed sealing a corner of a sink in one of our bathrooms on install day and they quickly came back to resolve it at no charge, and even looked over the other sealing jobs to double check their work before they left. We recommended them to our brother and sister-in-law who also went with Luxi Stone for their kitchen remodel as well. Highly recommend!
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Source:Google
Holly Johnson
Date: 2018-09-13 19:35:04
I was extremely impressed with the professionalism and care that Luxi Stone provided! I had a last minute renovation that needed to happen and they were able to accommodate my needs in under 2 weeks. From start to finish I was impressed with how helpful they were. They did a fantastic job at installing and I enjoyed meeting their team! I could not recommend them enough!
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Source:Google
Jeff Schmidt
Date: 2024-11-15 19:13:15
The Luxi Stone team did a great job replacing our bathroom counter. Even though we had a few glitches during the install, the team worked quickly to resolve them, and they weren’t satisfied until we were satisfied.
They really stand behind their work.
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Source:Google
Robert Speer
Date: 2024-12-21 21:17:31
Years ago we had Luxi Stone install granite and quartz counters in our remodeled kitchen, bathroom and snack bar. We were thoroughly satisfied with the quality of their work and product. Nine years later, a heavy cabinet fell and knocked a large hole in our bathroom sink (through no fault of Luxi Stone). After searching for a possible replacement we contacted Luxi Stone. They found us a new sink and gave us thorough installation instructions. It fit perfectly.
What a fine example of a company standing behind their work!
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Source:Google
Suzanne Kilkus
Date: 2018-08-08 21:52:39
From beginning to installation, my experience with Luxi Stone has been wonderful. Natalie helped me with making a choice, being patient and interested in what I was looking for. Every visit to the store was pleasant and I was given complete and thorough information about the product, cost and what to expect. Alex and crew did an excellent job of installation, explanation of care, and cleaned up completely. They are very pleasant people to work with and I highly recommend their product and work. Thank you so much.
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Source:Google
Sara Beuthien
Date: 2024-09-11 13:54:57
We used Luxi Stone for our countertops on a kitchen remodel. The staff are amazing and super friendly. Christie and George were very thorough and walked us through the entire process. They were extremely helpful and patient answering all our questions. The installation crew was very careful bringing the heavy countertops in the home. Would highly recommend Luxi Stone to anyone considering countertops.
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Source:Google
Danuta
Date: 2018-08-13 21:52:34
We received excellent service from Luxi Stone. The office staff was
very helpful and Alex and his team did great job. The installers were
professional, fast, very neat and friendly. We are completely
satisfied with the entire job. Price was very good.
Read more
Source:Google
Mae bowen
Date: 2022-03-22 21:20:07
I hired Edge construction to remodel my kitchen and they use Luxi stone as a subcontractor for countertops. I say run it was a horrible experience.
First set of granite was broken prior to arrival.
Second set was broken during fabrication.
Third set was shown to me and I voiced my concerns that the new stone would not flow well.
I asked during multiple meetings that the seam be placed at the sink and was told that is not how granite is installed as it’s a weak point.
Installed and as you can see the flow doesn’t match. Its uneven I had chips and sections that were not smooth. Every corner was fabricated slightly different. It was bad.
To top it off when they “fixed” said issue it didn’t look any better.
The countertop looked nothing like the sample I selected. I picked out a lighter stone and was given a very dark stone.
They also left my house a mess and left garbage on my porch and all over kitchen.
I was informed I didn’t know anything about Granite as its normal for it to be uneven and all light countertop will have a shown seam.
****Well, I went to Midwest Rocktop at 3225 Kingsley Way, Madison, WI 53713 and was able to get the light stone I originally ordered with really fast install and you don’t notice the seam at all. ****
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Source:Google
Nicole Ellickson
Date: 2024-08-18 02:37:57
Luxi stone was great to work with. They did an amazing job and would highly recommend them. Used them for outdoor kitchen. And 5 other countertops in our house!
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Source:Google
Al Farrar
Date: 2024-11-01 17:01:05
We had our bathroom remodeled and ordered our countertop / backsplash from Luxi Stone. They scheduled the measurement, scheduled the cutting and scheduled the install and hit every date. This was priceless to our project. They have a great selection of product and do GREAT work. I highly recommend!!!
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Source:Google
Brett Cherniack
Date: 2024-01-28 15:46:42
Fantastic experience from start to finish. Great service and thrilled with our new countertops.
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Source:Google
Nancy Floeter
Date: 2024-09-05 18:21:45
This is our 3rd project with Luxi Stone and we have never been disappointed. They are so easy and dependable to work with. Communication is prompt and questions answered without delaying any part of our project. I will include a photo of our partially finished bathroom project. Thanks Luxi!!
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Source:Google
Jennifer Gurske
Date: 2018-11-02 13:35:47
We had a terrific experience working with Ava! We built a new home and wanted a specific pattern to our stone in the kitchen. Ava had to do some searching but she found exactly what we wanted and it's gorgeous! We put marble in the kitchen and quartz in the baths. We highly recommend Ava and Luxi Stone!
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Source:Google
Emily Tveite
Date: 2019-11-19 15:24:33
We had a wonderful experience working with Luxi Stone! Ava helped us find the perfect granite for our kitchen. The turnaround from the slab coming in to the installation was surprisingly quick and the guys who did the installation were great and upbeat, in spite of having to schlep granite up stairs to a second floor kitchen. Would definitely work with Luxi Stone again!
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Source:Google
Lindsay R
Date: 2024-10-09 14:42:15
We had an absolutely wonderful experience working with Christie on countertops for our new home! She listened to our vision and helped guide us to stone selections that fit our style, budget, and lifestyle. We had one stone selection that was going to be delayed and they were quick to make us aware and helped us to select an alternative countertop (that we love even more) which would arrive in time!
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Source:
FAQ About Luxi Stone Granite Marble & Quartz — Based on Independent Research
What materials can I order a countertop from Luxi Stone Granite Marble & Quartz?
During our independent research, we found that Luxi Stone Granite Marble & Quartz offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Luxi Stone Granite Marble & Quartz’s clients in Madison, WI for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Luxi Stone Granite Marble & Quartz fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Luxi Stone Granite Marble & Quartz is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Luxi Stone Granite Marble & Quartz fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Luxi Stone Granite Marble & Quartz, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Luxi Stone Granite Marble & Quartz most often implement in Madison, WI?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Luxi Stone Granite Marble & Quartz successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Luxi Stone Granite Marble & Quartz?
The company’s office is located at 2895 Commerce Park Dr, Fitchburg, WI 53719, but its work is not limited to just the city of Madison, WI. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Luxi Stone Granite Marble & Quartz work with?
Like many participants in our rating, Luxi Stone Granite Marble & Quartz works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Luxi Stone Granite Marble & Quartz often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Luxi Stone Granite Marble & Quartz have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Luxi Stone Granite Marble & Quartz has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Luxi Stone Granite Marble & Quartz offer any discounts on countertop fabrication in Madison, WI?
Yes, based on the results of our research, Luxi Stone Granite Marble & Quartz offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Luxi Stone Granite Marble & Quartz in Madison, WI?
According to the assessment of our independent rating, Luxi Stone Granite Marble & Quartz in Madison, WI falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $6947$ at a rate of $83.3$ per sq. ft., and the cost using Carrara Morro quartz was $6736$ at a rate of $80.77$ per sq. ft. These prices turned out to be among the lowest of all companies in Madison, WI, which allowed us to categorize Luxi Stone Granite Marble & Quartz as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Luxi Stone Granite Marble & Quartz?
Yes, according to our research, Luxi Stone Granite Marble & Quartz offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Luxi Stone Granite Marble & Quartz?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Luxi Stone Granite Marble & Quartz in Madison, WI. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Luxi Stone Granite Marble & Quartz to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Luxi Stone Granite Marble & Quartz in Madison, WI. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Luxi Stone Granite Marble & Quartz offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Luxi Stone Granite Marble & Quartz performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Luxi Stone Granite Marble & Quartz provide for its work?
According to our information and industry practice, Luxi Stone Granite Marble & Quartz, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Luxi Stone Granite Marble & Quartz in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Luxi Stone Granite Marble & Quartz. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Luxi Stone Granite Marble & Quartz for a Free Estimate
Luxi Stone Granite Marble & Quartz is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Luxi Stone Granite Marble & Quartz know that you found them through the National Ranking Countertops Contractors!