About LL Countertops — Ranked №1 Countertop Fabricator and Installer in Lincoln, NE
74.3
total score
The main rating value calculated from more than 30 indicators.
Exact value: 74.30386 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
LL Countertops, founded in 1962, ranked number 1 in Lincoln, NE in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included LL Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
LL Countertops: Total Score & Key Ratings
The Total Score of 74.3 out of 100 achieved by LL Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — LL Countertops has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.03 out of 5.
You can read detailed information and evaluations from our independent research of LL Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact LL Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about LL Countertops
Although the company was established in 1962, the first product was released in 1971. It was a solid tabletop from granite. Many years have passed, but the brand has evolved into a large-scale facility that produces durable granite and quartz countertops of exceptional quality. The DuPont certificate proves its impeccable reputation in the industry. The LL Countertops was one of the first producers that got this certificate. Countertops from natural stone match any interior and make kitchens luxurious. Skilled employees accompany clients through the production process to embody any fantasy and please them.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 65
Google
4.8
reviews: 65
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.034268 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of LL Countertops as Very Good.
During our research, the staff at LL Countertops demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with LL Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting LL Countertops directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of LL Countertops as Excellent.
The staff member from LL Countertops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at LL Countertops may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
LL Countertops is a legacy company, established in 1962.
According to our research, LL Countertops has been in business since 1962, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting LL Countertops directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that LL Countertops has a dedicated office.
Our research revealed that LL Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting LL Countertops directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that LL Countertops has its own production facility.
Our research revealed that LL Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting LL Countertops directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
LL Countertops does not offer discounts for veterans.
Based on our mystery shopper research, we found that LL Countertops does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting LL Countertops directly for confirmation.
Production time
1.2
Very Slow
Production time
We rate the production time of LL Countertops as Very Slow.
Our research revealed that LL Countertops quoted a project completion time of 29 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with LL Countertops before starting a project.
Important:
Our evaluation is based on information provided by LL Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with LL Countertops.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of LL Countertops as Standard.
LL Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by LL Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from LL Countertops.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of LL Countertops as Very Fast.
Our mystery shopper research revealed that LL Countertops prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. LL Countertops is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with LL Countertops.
Affordability
4.5
Low
Affordability
We rate the price level of LL Countertops as Low.
Our mystery shopper research revealed that LL Countertops offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $93.21 per square foot, while for Carrara Morro quartz, the price was $95.46. These prices fall into the Low category, making LL Countertops an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7774 for Calacatta Idilio quartz and $7961 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from LL Countertops.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of LL Countertops
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Credit cards
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
In store shopping
Building Supplies
Countertop Installation
Countertop store
Interior designer
Kitchen remodeler
Reviews about LL Countertops
All (9)
Google (9)
Source:Google
Erica Hohbach
Date: 2021-09-10 00:03:19
Before & after! Removed the laminated and replaced with quartz. Makes our cabinets look brand new! The guys were very professional, kind, did a great job, and loved my dogs😉 The office ladies were easy to work with when the wrong sink size was ordered. Highly recommend!
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Source:Google
Teri Malone
Date: 2023-04-13 15:59:06
I am really disappointed in what I received for the price paid. It took forever to get the top and then when my contractor came to finish his part, he noticed the top was not seated on the back and side of the vanity. I am not a professional and I wish I would have noticed, but I didn't. My contractor said he will fix as best as he can. He thinks the counter top is bowed. I should have known something was wrong when the gentleman who came to put the top on was having a hard time and he had me get heavy object to set on the front of the counter to close gaps. The countertop look turned out nice, but wouldn't recommend this place.
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Source:Google
Jennifer Bangert
Date: 2024-04-10 18:43:02
After having 4 shattered countertops through a big box store, I found LL Countertops and they were able to order me the most beautiful sink (and it was in 1 piece :) ). Even though we ended up behind schedule it was worth it. LL Countertops was easy to work with and didn’t just meet my expectations…they EXCEEDED them! My only regret was not finding LL Countertops earlier in my journey.
Customer Service = 110%
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Source:Google
Lucy Hopkins
Date: 2023-03-03 19:58:11
We got our countertops in in less than a month which is already proof that their service is stellar. The installation took less than a day! I believe Doug and Alex did quite an awesome job. They communicated the whole process and made sure everything was secure and to my satisfaction. Thank you so much guys!
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Source:Google
Maria Coffey
Date: 2023-04-26 00:45:50
We did a kitchen remodel through Home Depot and Lincoln Laminating was the subcontractor for the countertops. Although I will never go through HD again, LL was the one bright spot throughout the experience. There was an issue with the original measurements so we weren’t happy with the counters originally, but after one call to LL they came back out, re-measured and then replaced all the counters. They look fantastic and it’s their overall customer service and obvious commitment to their customer satisfaction that earned them 5 stars from us!
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Source:Google
Al Schwindt
Date: 2024-05-28 03:50:47
Very pleased with the service provided by this company from the first visit to their office all the way through the completed installation. The installers were especially professional and very careful of our home.
Would not hesitate to recommend this company for your needs in this area. Al Schwindt
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Source:Google
Dobrinya Nikitich
Date: 2021-04-02 14:46:24
Installed a set of Sahara solid-surface countertops (in the kitchen). Very satisfied with the end result! All the guys (measurement guy, installers, and office coordinator) were great to work with. The order was placed through Home Depot from their selection of counter tops.
Read more
Source:Google
Jennifer Reed
Date: 2022-01-06 01:50:48
Lincoln Laminating is my "GO TO" place for all my counter tops! They helped me replace some kitchen counters and put in a farmhouse sink in 2020 and the result was stunning! We just had a vanity top installed yesterday and it looks amazing! This is the third bathroom project I have completed with Lincoln Laminating and they always exceed expectations! Highly recommend!! Thank you so much!
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Source:Google
Customer Service
Date: 2018-02-06 20:46:06
Us at CK Kitchen & Bath are always happy with the product from Lincoln Laminate. As a dealer that works with them, I always get great service when I call in with any questions. I have never had a customer complain about the services they were given from Lincoln Laminate. The one time I ever had an issue with a counter top from them wasn't even their fault, as the stone manufacture changed their process of coloring their counter top without informing anyone. My customer would not accept the counter top as it was, which I think we all agreed that it looked HORRIBLE! So, instead of saying you got what you ordered, they did everything in their power to get my customer a new counter top and they succeeded. My customer was blown away by the service Lincoln Laminate and CK Kitchen & Bath had given them. I would suggest them to anyone looking for stone counter tops. I even had them do all the tops in my own home and they look great! I have attached a few pictures of jobs they have done for us! Just take a look for yourself!
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Source:
FAQ About LL Countertops — Based on Independent Research
What materials can I order a countertop from LL Countertops?
During our independent research, we found that LL Countertops offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by LL Countertops’s clients in Lincoln, NE for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does LL Countertops fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, LL Countertops is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does LL Countertops fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by LL Countertops, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does LL Countertops most often implement in Lincoln, NE?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that LL Countertops successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of LL Countertops?
The company’s office is located at 5633 S 49th St, Lincoln, NE 68516, but its work is not limited to just the city of Lincoln, NE. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does LL Countertops work with?
Like many participants in our rating, LL Countertops works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, LL Countertops often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does LL Countertops have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether LL Countertops has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does LL Countertops offer any discounts on countertop fabrication in Lincoln, NE?
According to our research, LL Countertops does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, LL Countertops may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of LL Countertops in Lincoln, NE?
According to the assessment of our independent rating, LL Countertops in Lincoln, NE falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7774$ at a rate of $93.21$ per sq. ft., and the cost using Carrara Morro quartz was $7961$ at a rate of $95.46$ per sq. ft. These prices turned out to be among the lowest of all companies in Lincoln, NE, which allowed us to categorize LL Countertops as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from LL Countertops?
Yes, according to our research, LL Countertops offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at LL Countertops?
According to the results of our independent research, LL Countertops from Lincoln, NE quoted a turnaround time of 29 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 29 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take LL Countertops to prepare a quote for countertop fabrication and installation?
According to our research, LL Countertops in Lincoln, NE prepared the project estimate within 29 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does LL Countertops offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, LL Countertops performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does LL Countertops provide for its work?
According to our information and industry practice, LL Countertops, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact LL Countertops in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on LL Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
LL Countertops is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let LL Countertops know that you found them through the National Ranking Countertops Contractors!