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Philadelphia, PA City Rating: We have identified this city as the primary city for this contractor.

Lion Stone Custom Countertops

since 2017

Examples of works performed by Lion Stone Custom Countertops

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About Lion Stone Custom Countertops — Ranked №2 Countertop Fabricator and Installer in Philadelphia, PA

75.62

total score

The main rating value calculated from more than 30 indicators.
Exact value: 75.620764 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Lion Stone Custom Countertops, founded in 2017, ranked number 2 in Philadelphia, PA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Lion Stone Custom Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Lion Stone Custom Countertops: Total Score & Key Ratings

The Total Score of 75.62 out of 100 achieved by Lion Stone Custom Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Lion Stone Custom Countertops has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.16 out of 5.

You can read detailed information and evaluations from our independent research of Lion Stone Custom Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Lion Stone Custom Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Lion Stone Custom Countertops

Lion Stone Custom Countertops works as with building companies as with customers who want to equip their own house. If you look for quartz countertop installation service, this company is an ideal variant. The business has been cooperating as with architects and designers, as with builders and contractors for 15 years. The great advantage of the company is an opportunity to get free online estimate. You don’t have to come to the office with measurements of your future countertop. Qualified managers will do everything via laptop. Lion Stone Custom Countertops offers affordable prices on surfaces for bathrooms, kitchens, shower walls and fireplaces.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.155351 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

2.1

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Lion Stone Custom Countertops

Small business

Delivery

In-store pickup

In-store shopping

Onsite services

Service guarantee

Appointment required

Credit cards

Debit cards

NFC mobile payments

In store shopping

In store pickup

Countertop store

Reviews about Lion Stone Custom Countertops

All (14)

Google (14)

Source: icon-google Google
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Shyla Rajeev

Date: 2024-04-16 13:51:34

Lion Stone worked with me patiently to achieve what I wanted in my kitchen with great quality and reasonable price. I had to work with Deborah multiple times to find the stone I wanted and she was always pleasant to answer any questions I have, and supporting me to decide with great suggestions. Installers did a great job and didn’t leave any mess. When I visited to see the stones, Owner Rigo went above and beyond to show me the stones to make a decision. Would highly recommend Lion stone team for your countertop needs.

Source: icon-google Google
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Patricia Baker

Date: 2024-10-01 14:46:55

Lion stone is extremely professional and quick. I contacted them for new counters, they had a tech come measure the same day, picked what I wanted a day later, they measured 2 days later and then called me 30 mins after template was done to schedule installation. All of the installers were extremely professional and did an incredible job. They explain everything in full detail as how to take care of the new counters. 10/10 recommend them.

Source: icon-google Google
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Colleen Halfpenny

Date: 2024-10-01 10:08:10

Lionstone was recommended by my contractor and I couldn’t be more pleased with my custom countertops. They offered me a variety of choices and helped me to find the perfect stone for my design. Installation was professional and efficient. Highly recommend!!!

Source: icon-google Google
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Christopher Marks

Date: 2024-09-29 23:35:05

Lion Stone was a wonderful company to work with. Everyone I dealt with from sales to fabrication to installation was terrific and knowledgeable. They were patient and made sure to answer all my questions. They always went that extra mile every step of the process. The countertop was the least stressful and turned out to be the best part of the entire kitchen remodel project. I can't say enough great things about my experience with Lion Stone. I highly recommend them for any project.

Source: icon-google Google
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Jacquie Ponticelli

Date: 2024-09-27 18:03:25

I can’t recommend Lion Stone Custom Countertops enough for their exceptional work on our new countertops and backsplash! From helping us choose the perfect design to executing a flawless installation, they exceeded all our expectations. The team was professional, attentive to detail, and made the entire process seamless. If you’re looking for high-quality craftsmanship and amazing customer service, look no further! ⭐️⭐️⭐️⭐️⭐️

Source: icon-google Google
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Deborah Alamo

Date: 2022-05-04 19:40:26

Loved my new countertops! Highly recommend Lion Stone and the girls in the office for anyone in the Northeast area! They were quick and had so much patience with all of my questions and concerns❤️

Source: icon-google Google
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M I

Date: 2022-08-24 14:40:54

Lion stone did a wonderful job installing the beautiful granite in my kitchen. From start to finish, they were in constant contact and the process went very quickly (much quicker than the times I was given when looking at other granite companies). I will definitely use them again. The installers were very professional, careful, and cleaned up.

Source: icon-google Google
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Glorivee Delgado

Date: 2023-10-05 16:46:34

Purchasing my counter tops through Lion Stone was the best decision we made. They went over and beyond to help us pick the right counters for our kitchen. The process was smooth and we get so many compliments from family and friends. Definitely recommend this family business.

Source: icon-google Google
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Martin Kaye

Date: 2023-08-22 17:56:05

Exceptionally good job in fabricating and installing an 84" x 54" Island countertop with double thick edge, L shaped kitchen counters and window sill extending over 4 windows 10' long using Fantasy Brown natural quartzite. Kitchen was a full gut remodel in a Bucks County style farmhouse. Installing crew were careful and did no damage. Staff were professional and knew what they were doing. I would recommend Lion Stone and would go back to them for other projects.

Source: icon-google Google
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Joseph Pewdo

Date: 2024-02-16 21:06:43

Lionstone offers an awesome experience in kitchen countertops. From the moment you walk in the door, through the selection process, installation, and follow up, everybody was nothing but courteous and professional. I'd like to personally thank Martin, the salesman, and Oscar, the installer, for all their help and professionalism

Source: icon-google Google
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Subir Sehdev

Date: 2024-04-18 14:49:08

People are very nice and friendly. I was able to go there and pick the countertop I wanted. The staff was patient with my pickiness. The installers came in the time window given and did an excellent job installing the countertop and sealing it properly. They gave me some great care instructions as well. Have used this company a couple of times now and have had great experiences both times.

Source: icon-google Google
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Bogumila Berezowska

Date: 2024-10-21 14:03:00

I recently had a kitchen countertop installed by LionStone Custom Countertops, and I was very pleased with the results! Their team was professional, attentive to details, and ensured everything was completed on time. The quality of the materials is top-notch, and the installation was flawless. I highly recommend Lion Stone for anyone looking for beautiful, high-quality countertops.

Source: icon-google Google
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Aadesh Shah

Date: 2024-04-15 13:39:21

Terrible Experience with Lion Stone - Avoid at All Costs! My recent experience with Lion Stone was nothing short of a nightmare. Despite the initial positive interaction with Deborah, who was pleasant and offered a competitive price, the actual installation process was an absolute disaster. Oscar, the individual tasked with measurements, was not only rushed and impatient but displayed behavior that bordered on racism. He showed a complete disregard for our preferences and seemed disinterested in providing any level of customer service. During the installation, the disrespect continued. The installers tracked dirt and grime throughout my home, ignoring basic courtesy by not even asking if they should remove their shoes or use protective coverings. To add insult to injury, they blasted loud music, disturbing the peace of my household. Upon inspecting the finished product, we discovered a chip in the granite backsplash. When we brought it to their attention, the installer initially agreed to fix it but later claimed it was a "feature" of the stone and refused to address the issue. To make matters worse, he became confrontational and threatened to dismantle the entire installation if we persisted. This level of unprofessionalism and lack of accountability is utterly unacceptable. I strongly advise anyone considering Lion Stone to look elsewhere. Save yourself the headache and invest in a more reputable establishment, even if it means paying a little extra. Trust me, it's worth avoiding the stress and frustration of dealing with Lion Stone.

Source: icon-google Google
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Jamie Tait

Date: 2024-08-02 19:55:43

Beginning with my initial phone call Deborah and her staff at Lion Stone were amazing. They were prompt on time actually early and their installers were absolutely a pleasure to work with. I highly recommend Lion Stone.

FAQ About Lion Stone Custom Countertops — Based on Independent Research

What materials can I order a countertop from Lion Stone Custom Countertops?

What types of spaces does Lion Stone Custom Countertops fabricate countertops for?

What shapes of kitchen countertops does Lion Stone Custom Countertops fabricate?

What countertop design styles does Lion Stone Custom Countertops most often implement in Philadelphia, PA?

What is the service area of Lion Stone Custom Countertops?

What types of clients does Lion Stone Custom Countertops work with?

Does Lion Stone Custom Countertops have its own countertop fabrication facility?

Does Lion Stone Custom Countertops offer any discounts on countertop fabrication in Philadelphia, PA?

What is the price category of Lion Stone Custom Countertops in Philadelphia, PA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Lion Stone Custom Countertops?

What is the fabrication and installation timeline for a countertop at Lion Stone Custom Countertops?

How long does it take Lion Stone Custom Countertops to prepare a quote for countertop fabrication and installation?

Does Lion Stone Custom Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Lion Stone Custom Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Lion Stone Custom Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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