Lexmar USA
since 2008
Examples of works performed by Lexmar USA
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About Lexmar USA — Ranked №4 Countertop Fabricator and Installer in Pittsburgh, PA
total score
Exact value: 64.762984 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Lexmar USA, founded in 2008, ranked number 4 in Pittsburgh, PA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Lexmar USA among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Lexmar USA: Total Score & Key Ratings
The Total Score of 64.76 out of 100 achieved by Lexmar USA in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Lexmar USA has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.28 out of 5.
You can read detailed information and evaluations from our independent research of Lexmar USA’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Lexmar USA directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Lexmar USA
Lexmar USA can be useful not only for professional builders but also for homeowners, who want to replace a countertop in Pittsburgh. The company works with a great variety of materials, colors and designs of countertops: granite, travertine, marble, concrete, quartz. Workers will install a new countertop in a week. Consultation of professional designers is free for future clients. Attention to detail and a friendly approach are its main goals. Our analysis of Google services and the company’s website allowed us to make a decision that Lexmar USA can be added into our catalog. The company is on the 1st place in the rating of Pittsburgh's countertop installers.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 34
YELP
reviews: 9
reviews: 18
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Lexmar USA
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Kitchen & Bath
Countertop store
Countertop contractor
Granite supplier
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone supplier
Stone supplier
Reviews about Lexmar USA
All (25)
Google (10)
Facebook (6)
Yelp (9)
Tim Farley
Date: 2024-03-29 21:45:00
My wife and I used Lexmar twice. Their service is wonderful and their work is great ! And would surely use them again and refer them to friends and family. We had a small mishap and Jason and Ruth made it right. Thank you again for your service and wonderful product ! Tim and Cindy F MURRYSVILLE
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Mariann Robertson
Date: 2021-11-11 15:47:42
This is the only place you need to go for any of your countertop needs. The service is above exceptional. My sales associate, Ruth, went above and beyond, even communicating on her day off. Sending me to the best slab yards and working with them to find me two matching slabs when my top pick was not large enough . Cody made the template, spot on and included minor tweaks for me. Chris and crew installed my countertops so smoothly that I can't even find the seam and left my house cleaner than when they arrived. The price installed was extremely reasonable, even beat the price of the slab alone at one local surface company. If I could give more than 5 stars, I would! Mariann
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David Becze
Date: 2021-04-15 13:54:18
Our experience with Lexmar was outstanding. Hanna, our Sales Associate, explained the details of different surfaces and was very patient with us while we looked through various slabs of granite in their storage area. Cheryl also helped a lot, explaining the steps we would have to take to get The granite installed. This was our first experience with granite installation. Hannah kept us updated on how and when things would progress. All of the staff were helpful, answered any questions we had, great people to deal with from start to finish. The installers did a great job installing our granite. Very efficient and professional. All at a reasonable price. We are very satisfied with our purchase.
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Dustin
Date: 2024-06-10 13:18:53
Our experience with Lexmar was awesome. We went to 6 other stone fabricators in addition to Lexmar for our kitchen countertops, and none of them met the same level of service that Lexmar provided Ruth and Cheryl from Lexmar were super friendly, professional, and very responsive to our questions and concerns throughout the process. We were very indecisive, and were trying to find a sweet spot of aesthetics vs our budget. Over the course of several weeks we ended up forwarding around 40 selections from MSI & Monte to Ruth and Cheryl. It was a lot, but they were very graceful about our overwhelming number of requests.They were also very quick to turn around the requests into quotes, and talking about our selections. When we finally chose the stone we wanted to use, Jason came to our house for final templates/measurements. He was on time with the home visit, and worked efficiently. He did take input from us and answered any questions about the layout and the installation process we had at the time. When it came time to layout the templates on the slabs at Lexmars fabrication shop, Jason worked with me to ensure continuity between transitions and where the seam(s) would be. It was nice to have his experience to provide some guidance during that process rather than to just leave me to move shapes on the stone and hope for the best. Jason had a helper when install day came. Without prompting they laid out floor protection on the pathway to our kitchen, and took care to avoid damaging any walls or doorways. The install was fast and it looked beautiful when finished. We were excited and signed the paperwork accepting the install and they were on their way. Later that day I had a closer look at some of the install and had some minor questions/concerns (e.g. one side of my stove countertop was higher than the other due to the floor not be perfectly level). I emailed Ruth and Cheryl and was responded to immediately. Jason was back out a day later to address everything I asked about. I work with contractors everyday in the construction industry, and it is very rare for a contractor to be so responsive and amenable to what essentially is rework after customer acceptance. There was no fighting or weeks of communication. It was truly remarkable. We would absolutely use Lexmar again, though I hope to never renovate my kitchen again...so maybe if we hit the lottery and build our dream house. Otherwise, we will just endlessly recommend them to anyone we know who needs a stone fabricator. Included in this review is a picture of the current progress on the kitchen. No backsplash or trim yet, but the stone looks incredible!
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Ron Rothrauff
Date: 2022-03-25 14:11:14
We had a new powder room vanity top/sink installed by LexMar USA. We worked with Tammy who was very professional and knowledgeable. Even though we changed our minds twice during the selection process of the sink top, she was always pleasant and did not rush us at all. Excellent Customer Service!!! The individuals who installed the vanity top and sink were very professional and did an exceptional job. It looks great. We are very pleased. We'll definitely be back.
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Gina Elizabeth Murdock
Date: 2022-11-10 18:25:14
Had a great experience getting countertops with Lexmar USA. Ruth walked us through the process and communication was very clear and helpful all along the way. Every single person I encountered, Ruth, Cheryl, and Jason, were very kind and professional. It was very clear how passionate everyone is about creating beautiful works with stone and it shows! If you want top of the line work at an affordable price point Lexmar does not disappoint.
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Shelly Henderson
Date: 2024-07-25 16:25:16
I recently had new Quartz countertops installed in my kitchen. I am so happy with the end product. Jason and his crew did an excellent job, and they were detailed oriented. From the beginning with the thorough measurements, making of templates, and including me with the layout before cutting the stone. I highly recommend this local close to home treasure! Thank you Lexmar for making my new kitchen beautiful!!
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Susan Mariani
Date: 2024-01-12 20:35:04
The experience with Lexmar was amazing from start to finish. The ladies in the office, Cheryl annd Ruth are wonderful and our measurement and installation gentleman, Jason (and his helper) was amazing. My quartz countertop is beautiful and I couldn’t be happier! Highly recommend Lexmar!
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Anthony Grkman
Date: 2022-08-31 15:41:08
The folks as LexmarUSA were great to work with throughout the entire process. Our salesperson, Cheryl, was very knowledgeable and always responsive to email and calls. The installation team was professional and kept our house clean. The finished product turned out as good as we could've hoped. They did a great job.
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Stock Time
Date: 2019-06-25 11:43:01
From initial contact to installation Lexmar USA is totally professional! Cheryl was fantastic in helping us picking the right quartz for our vanity top and matching shower bench. Pricing was very competitive. Jason measured our requirements accurately and when install day came, (18-21 days after the deposit as promised), Jason and Tony did a first class installation. We couldn't be happier and highly recommend Lexmar USA for your Kitchen, Bathroom and shower requirements.
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Leslie Henry
We had a granite kitchen countertop installed last week.. first Cheryl in the office was wonderful and really helped me with choices… Jason came to measure and he was great… two young men came to install and they were very thorough and very respectful… I would highly recommend LEXMARUSA..
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Shirley Dyer
Very professional. Cheryl really knows her stuff and installation was great ! They did a beautiful job.Would highly recommend.
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Bill James
The staff (Ruth, Cherly, and Jason) from design to install was extremely professional and thoughtful. We are thrilled with how our solid surface shower and tub surround turned out. The previous solid surface company we had contracted backed out of the project because it was difficult. The group from Lexmar stayed late to help us last minute, offered solutions and got the job done extremely well on a tight timeline. I would highly recommend Lexmar for any of your solid surface projects.
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Candice Douglas
Cheryl was very knowledgeable and helpful during the initial planning. All the staff who came to measure or install our countertops were friendly, efficient and arrived on time. The end result is just gorgeous and we believe the value of our home has been greatly increased.
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Shannon MB
From start to final installation Cheryl and the staff at Lexmar USA made this process simple and enjoyable. One of the best parts is you get to pick your slab, not chosing from just a sample.
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Jim Kara
From initial contact to installation Lexmar USA is totally professional! Cheryl was fantastic in helping us picking the right quartz for our vanity top and matching shower bench. Pricing was very competitive. Jason measured our requirements accurately and when install day came, (18-21 days after the deposit as promised), Jason and Tony did a first class installation. We couldn't be happier and highly recommend Lexmar USA for your Kitchen, Bathroom and shower requirements.
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B O.
Date: 2023-01-06 00:52:45
The staff (Ruth, Cherly, and Jason) from design to install was extremely professional and thoughtful. We are thrilled with how our solid surface shower and tub surround turned out. The previous solid surface company we had contracted backed out of the project because it was difficult. The group from Lexmar stayed late to help us last minute, offered solutions and got the job done extremely well on a tight timeline. I would highly recommend Lexmar for any of your solid surface projects.
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Gina Elizabeth M.
Date: 2022-11-10 18:29:03
Had a great experience getting countertops with Lexmar USA. Ruth walked us through the process and communication was very clear and helpful all along the way. Every single person I encountered, Ruth, Cheryl, and Jason, were very kind and professional. It was very clear how passionate everyone is about creating beautiful works with stone and it shows! If you want top of the line work at an affordable price point Lexmar does not disappoint.
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Karen R.
Date: 2022-01-11 19:02:43
I had Lexmar install my new kitchen counters and couldn't have been more happy with them. They responded quickly to all of my question either by phone or email. Tammy and Cheryl in sales and Jason who installed couldn't have been more professional. The counters were installed in a timely manner and are beautiful! I would definitely recommend this company to my family and friends.
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Fran M.
Date: 2021-02-23 23:42:23
We had Lexmar USA install a quartz countertop in our kitchen. The saleswoman, template maker, and installers were ALL friendly, helpful, and professional. We are totally pleased with the end result. We will highly recommend them to our friends!
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Lisa P.
Date: 2020-12-22 02:03:24
Lexmar provided exceptional service for a small laundry room countertop project. The customer service I received was very efficient, and my inquiries were responded to promptly. Cheryl was always very professional, and the quote I received was very fair. Turnaround time for my project was very reasonable and the fellas who performed the installation did a fabulous job!
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Bonnie N.
Date: 2020-08-25 23:04:24
We picked a piece of Quartz (Category Z) from Mont for installation over all of our kitchen countertops. As a wholesale distributer, Mont does not sell the stone directly to customers, but requires a fabricator. We contacted 5 fabricators in Pittsburgh, and long story short, Lexmar was by far the best. I'll give a brief account of why we liked them so much, followed by a longer account of what happened with the other 4. Hopefully our experience will be useful to others. I don't have enough good things to say about Lexmar, but to highlight a few: 1) very fair prices, 2) extremely nice personnel, 3) super high quality work, and 4) on schedule from start to finish (so rare in the renovation business!). Our stone was a category Z from Mont with a very heterogeneous pattern that needed to be cut into many pieces with lots of cutouts. First, Cheryl, the contact person, is truly one of the nicest and most informative people I have encountered in the renovation business. She explained the entire process to me (and it unfolded exactly as she said it would), and answered all my questions without being patronizing or impatient. Second, the guy who measured the kitchen (before the demolition of the old tiles and countertops) must have done a great job, because when the pieces arrived, they were not a millimeter off. Third, when I visited their warehouse, the stone cutter patiently worked with me for an hour to match this unusually difficult-to-work with piece of stone into the right arrangement of pieces to make the seems look continuous. He really amazed me with his artistic eye for detail and how he traced the complex pattern from one end to the next. Finally, the installation went super smoothly. They showed up on time, worked diligently to make sure the necessary structural support was there and added pieces if in doubt. They did the plumbing as well, installed the cooktop, and tested everything. The result was the most gorgeous countertops ever! (will post pics when the renovation is complete!). Could not have asked for a better experience, and could not have been happier about supporting a local business with people who truly deserve the support. For the record, here's our experience with the other 4 fabricators that we did not hire: 1- Armina stone: The most expensive quote, i.e., exactly twice as expensive as Lexmar. No itemized pricing was provided. 2- Magnotti and Son: the second most expensive quote. I have been their customer for stone and hearthstone for two fireplaces. They provide good quality cuts, but are sometimes unnecessarily expensive. For example, they charged me 50% more for a box of limestone from Eldorado compared to another distributor. 3- Quality Granite Outlet: Same price at Magnotti and Son, but itemized and detailed. Fast response and an offer to price match. We did not follow up with them because the price was still 60% higher than the least expensive quote we had, so we figured price matching was probably not going to work out. 4- Ultimate Granite: Second least expensive option after Lexmar. I had them recommended by our tile guy, so I was interested in working with them, and their low price and good reviews were appealing. I'm afraid our experience with them left much to be desired. In contrast to Lexmar, they could not be less unfriendly. Speaking with them on the phone felt like a grand imposition. Even though the price was only slightly higher than Lexmar, when I asked them whether they were interested in matching it, they dismissed it right off the bat with no attempts to retain us. When I asked for specific prices of like backsplash, they never got back to me. So, they were naturally out.
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Cliff N.
Date: 2017-12-27 15:52:14
Lexmar was a pleasure to work with. We had a relatively small job, which they were willing to come into the city to do - and when there was a small problem with our bathroom sink after the job was done, the owner came out himself and made things right, on his own time. The office manager/scheduler (Cheryl) was super nice and went the extra mile, as did Jason, the owner. We plan to work with them again, thanks to our experience this time. - Cliff & Tania
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Leah S.
Date: 2017-11-28 15:51:32
Amazing experience. It has been 2 months since the installation of my granite counter tops. I am still in love with my choice and the installation is perfect. They are a great team, from helping me understand my options to taking the time to explain the installation process and making sure I was absolutely thrilled when the were complete. We also decided to install a piece from our slab onto the hearth of our fireplace. Looks great and brings the rooms together. I highly recommend this company.
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Elizabeth B.
Date: 2016-12-11 04:57:42
While looking for a specific LG Viatera quartz countertop this summer for my newly renovated kitchen, Lexmar USA was one of five local fabricators that I reached out to for quotes. The good news is that I received the least expensive quote from Lexmar USA. The bad news? I gave them my floor plans yet somehow received not one or two but THREE incorrect quotes from two different Lexmar associates. None of the other four companies had any issues with accuracy, so I was extremely unimpressed when Lexmar continued to have issues providing me with an accurate estimate. At the end of the day, I ended up going with Quality Granite Factory in the Strip District, who were willing to match Lexmar's price.
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FAQ About Lexmar USA — Based on Independent Research
What materials can I order a countertop from Lexmar USA?
What types of spaces does Lexmar USA fabricate countertops for?
What shapes of kitchen countertops does Lexmar USA fabricate?
What countertop design styles does Lexmar USA most often implement in Pittsburgh, PA?
What is the service area of Lexmar USA?
What types of clients does Lexmar USA work with?
Does Lexmar USA have its own countertop fabrication facility?
Does Lexmar USA offer any discounts on countertop fabrication in Pittsburgh, PA?
What is the price category of Lexmar USA in Pittsburgh, PA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Lexmar USA?
What is the fabrication and installation timeline for a countertop at Lexmar USA?
How long does it take Lexmar USA to prepare a quote for countertop fabrication and installation?
Does Lexmar USA offer cutouts for sinks, cooktops, or other elements?
What guarantees does Lexmar USA provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Lexmar USA. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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627 Market St, McKeesport, PA 15132