

Laguna Kitchen and Bath
since 2014
Examples of works performed by Laguna Kitchen and Bath




















About Laguna Kitchen and Bath
total score
Exact value: 66.191507 out of 100.
Customer Feedback Score
4.6
reviews: 62
4.7
reviews: 17
YELP
4.5
reviews: 45
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.4
Staff friendliness
5
Staff friendliness
We rate the staff friendliness of Laguna Kitchen and Bath as Excellent. Our mystery shopper research revealed that the staff at Laguna Kitchen and Bath provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Laguna Kitchen and Bath’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Laguna Kitchen and Bath directly to better understand their approach to customer service.
Staff Expertise
4
Staff Expertise
We rate the staff expertise of Laguna Kitchen and Bath as Very Good. The staff member from Laguna Kitchen and Bath who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Laguna Kitchen and Bath may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.5
Company Age
Laguna Kitchen and Bath is an established company, operating since 2014. According to our research, Laguna Kitchen and Bath has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Laguna Kitchen and Bath directly to confirm the accuracy of the details.
Own Office
5
Own Office
We note that Laguna Kitchen and Bath has a dedicated office. Our research revealed that Laguna Kitchen and Bath operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Laguna Kitchen and Bath directly to confirm the latest details.
Own Production
0
Own Production
We were unable to confirm whether Laguna Kitchen and Bath has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Laguna Kitchen and Bath operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Laguna Kitchen and Bath remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Laguna Kitchen and Bath directly for more information.
Veterans Discount
1
Veterans Discount
Laguna Kitchen and Bath does not offer discounts for veterans. Based on our mystery shopper research, we found that Laguna Kitchen and Bath does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Laguna Kitchen and Bath directly for confirmation.
Production time
3
Production time
We rate the production time of Laguna Kitchen and Bath as Standard. During our research, Laguna Kitchen and Bath quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Laguna Kitchen and Bath during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Laguna Kitchen and Bath.
Deposit Level
3
Deposit Level
We rate the deposit level of Laguna Kitchen and Bath as Standard. Laguna Kitchen and Bath requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Laguna Kitchen and Bath may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Laguna Kitchen and Bath.
Quote Time
5
Quote Time
We rate the quote preparation speed of Laguna Kitchen and Bath as Very Fast. Our mystery shopper research revealed that Laguna Kitchen and Bath prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Laguna Kitchen and Bath is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Laguna Kitchen and Bath.
Affordability
4.6
Affordability
We rate the price level of Laguna Kitchen and Bath as Low. Our mystery shopper research revealed that Laguna Kitchen and Bath offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $102.88 per square foot, while for Carrara Morro quartz, the price was $100.12. These prices fall into the Low category, making Laguna Kitchen and Bath an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $8580 for Calacatta Idilio quartz and $8350 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Laguna Kitchen and Bath.
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Laguna Kitchen and Bath for a Free Estimate

23030 Lake Forest Dr #100, Laguna Hills, CA 92653
Additional benefits of Laguna Kitchen and Bath
Credit cards
Accepts Credit Cards
Women-owned
Offers Military Discount
Open to All
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
Debit cards
In store shopping
Delivery
Kitchen remodeler
Bathroom supply store
Service establishment
Flooring contractor
Kitchen supply store
Reviews about Laguna Kitchen and Bath
All (51)
Google (3)
Yelp (48)

Al Heisser
Date: 2021-12-03 21:37:53
Installed vinyl planks on first floor and replaced kitchen cabinets, sink, faucet, and disposal.
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Sanaz Hemati
Date: 2022-10-12 03:59:50
Laguna Kitchen & Bath did my kitchen cabinets. They were on time and professional. They all have really good attitudes. They are great to work with.
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Bart Thompson
Date: 2024-06-28 06:42:08
I called a few places for an estimate including Laguna kitchen and bath for a complete master bath remodel and I have never had someone that was so dedicated to do a perfect job! Everyone that came were so professional and dedicated to make sure I was happy with the job! I highly recommend this store and will use them again for another room!
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Charmine N.
Date: 2025-07-18 22:28:49
I am writing this review on behalf of my aunt, Mrs. Evans: This is to acknowledge that I had a great experience with Laguna Kitchen and Bath remodeling my master bathroom due to a leak, and also flooring in the entire house. The owners and all the crew were very professional, caring, attentive to my request. They were always on time and did a great job always cleaning up after. I will definitely use them again if I have more work to be done. Thank you
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Carla G.
Date: 2025-04-13 00:44:47
I needed to get the kid's small bathroom redone. It was an difficult job since it is narrow with the double sinks and also needed to replace the 38 year old bath tub in the back because the porcelain was scratched. It was difficult to find a contractor willing to take on the challenge. Bobby was so helpful. Everyone that worked at our home was so professional and clean. The plumber, tile man, dry wall, painter, etc. were all experts in their fields and detailed and thorough for a fair price. he work and materials were all top quality.
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David B.
Date: 2024-09-05 01:10:46
We recently remodeled our kitchen and visited numerous local companies before deciding on Laguna Kitchen and Bath. Both Fred and Holly were easy to work with and flexible in meeting our needs in drawing up our remodeling plans and providing a clear and realistic estimate compared to other companies. Fred and Holly took the time to meet with us and provide their own cabinet and appliance placement suggestions based on their years of experience. Our total kitchen remodel took less then 30 days as originally estimated at the start. The various craftsmen who actually did the work were courteous, professional, and proactively cleaned up at the end of each day. We are now enjoying cooking in our new kitchen and showing it off to friends and neighbors! We will definitely be calling Fred and Holly when we are ready to remodel our bathrooms!!
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Bart T.
Date: 2024-06-28 06:32:49
I called a few places for an estimate including Laguna kitchen and bath for a complete master bath remodel and I have never had someone that was so dedicated to do a perfect job! Everyone that came were so professional and dedicated to make sure I was happy with the job! I highly recommend this store and will use them again for another room!
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Derrick C.
Date: 2024-04-28 22:25:09
I highly recommend Laguna Kitchen & Bath. We had a full kitchen remodel. Everyone that worked in our home was a professional. The quality of the materials and the quality of work were both top-notch. We also got an excellent deal. We love our new Kitchen! Thank you Laguna Kitchen & Bath!
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Pam M.
Date: 2023-05-25 21:39:22
Laguna Kitchen & Baths is a family owned business. Their pride in their company and workmanship is well earned. Our kitchen remodel started with a complete gut-job with two walls removed. Our ideas for our kitchen were transferred & made workable through AutoCad. They modified plumbing & electrical as needed to install pre-purchased appliances. Their specialty is built-to-order tongue & grove real wood cabinetry & they are beautiful. Stunning quartz countertops finished the job. Each construction specialty was provided by experienced individuals with that particular expertise. Every work day began with floor covering protection and thorough cleanup at the end of the day. Thank you Laguna Kitchen & Baths - we love our new kitchen!
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Frank K.
Date: 2023-05-12 01:47:10
laguna kitchen and baths is great friendly family business Holly and Fred help me to do my full kitchen and bathroom remodeling and it was super clean and professional and we recommended to our neighbors they are doing some project as well with them
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Jim F.
Date: 2023-04-24 18:53:04
Last summer, I purchased a three-bedroom, two and one-half home in Laguna Niguel. It was 30 years old and needed a lot of renovation work. After researching through Yelp and elsewhere, I chose Laguna Kitchen and Bath in Laguna Hills to do my reno which included a new kitchen, renovated bathrooms, flooring, recessed lighting and repainting everywhere. Last year was a tough time for choosing appliances and other materials, but LKB helped me throughout the process. Fred did a great job in coordinating all the work and helping make many decisions, and Holly helped me choose the materials, the layout and other design decisions. They were both very professional, cooperative and fair in negotiations and carrying out their obligations in the contract. I'm more than happy to recommend Laguna Kitchen and Bath at 23030 Lake Forest, Laguna Hills.
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Jim F.
Date: 2023-02-26 22:41:11
We had a very small project of replacing a bathroom vanity and Laguna Kitchen and Bath treated us with excellent service, selection and installation. Holly walked us through the options and pricing and their installation people did a superb job and cleanup. We'll be back soon for a kitchen remodel.
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Andy H.
Date: 2022-11-11 16:26:22
Had them install a new countertop. Very quick turnaround and they did a really nice job.
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Farnaz H.
Date: 2022-10-12 04:36:57
I truly enjoyed working with Laguna Kitchen & Bath. They did an amazing job from start to finish. They were always so professional and responsive to all my questions and concerns. I look forward to working with them again in the future. Thanks and will recommend to my friends and family.
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Roy S.
Date: 2022-06-29 23:36:07
Did my home project with laguna kitchen and Beth. I would like to recommend anyone to do their projects with this company. Reliable, super professional at a super fair rates. I checked about 15 other companies, no one gave me the right answers as laguna did. They also own a showroom if you want to go and choose stones and material for your project. Booby, Fred , Roshi and ray you guys are the best. Thank you
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Debbie M.
Date: 2022-01-27 19:05:36
Navigated us through the entire remodel process and were helpful in making the best decisions to enhance our home. Their team working inside our home were very experienced and talented craftsmen. We were very fortunate to find Laguna Kitchen & Bath and Nancy, Holly and Tony who were wonderfulto work with. The results are everything we hoped for and we highly recommend them. D. McGinn
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Gary P.
Date: 2021-09-24 23:25:00
I did the complete kitchen remodeling with Laguna Kitchen and Bath. The project was don with excellent quality of craftsmanship. Farhad was very communicative and responsive to my concerns.
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Denny G.
Date: 2021-08-24 01:29:20
Laguna Kitchen & Baths remodeled my kitchen in 2014 and after moving locations, used them again in 2021 for another kitchen remodel. We received good service from Farhad and his vendors. I'm an attention to detail person, and Farhad was on top of everything. Even when I made multiple changes, he was gracious and accommodating. With each update, Farhad provided a new set of drawings and plans. The cabinets he provided are plywood construction and of good quality. The job was completed in good time. Any cosmetic issues were corrected and undetectable. When I get to installing a closet organizer, I will definitely make a call to Laguna Kitchen & Baths.
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Amy P.
Date: 2021-05-28 18:57:30
THESE GUYS ARE GREAT!! I just finished my master bathroom remodel and Laguna Kitchen and Bath were awesome! Tony was a sweetheart, honest, and helped us thru the whole process. I love the modern grey cabinets we chose and the huge double shower. Pictures are coming once I get all my linens! Thank you LKB!
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Karyn B.
Date: 2021-01-30 01:58:22
Creative, Responsive, and Fast! We delayed our kitchen and bar remodeling because we did not know exactly what we wanted or how to go about the process. The talented team at Laguna Kitchen and Bath helped us through the process of design, functionality, and aesthetics. It was very helpful that they use a computer program which allows you to "see" and visualize your future kitchen and make modifications on the spot. The creative team also helped us to select the color and accessories that make a kitchen complete, modern, and new. After the demolition, the kitchen and bar remodel went rather quickly with minimal down time. The craftsmen sent by Laguna Kitchen and Bath were prompt, attentive, and professional.
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CJ B.
Date: 2020-03-16 15:49:02
We recently decided to gut and remodel our kitchen. Holly and Tony assisted us with everything, appliances, countertops, cabinets, etc. Like all major projects there were some bumps along the way but Holly and Tony proved very adept at problem solving. We love our new kitchen and would recommend Laguna Kitchen and Bath to anyone. CJ and Doug B. Laguna Hills
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Jennifer N.
Date: 2019-10-26 18:48:31
Farid and his team did an incredible job on our bathroom remodel. They were super helpful from the beginning through the end of our project. They made suggestions in planning and purchasing of materials. They were clean and efficient in the demolition. They were timely in the installation. It is rare these days to have good customer service. Farid was available, a good communicator and followed through with what he agreed to do, at a very fair and competitive rate. We highly recommend this company! Tom & Jennifer N.
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Nigel G.
Date: 2019-09-09 01:52:50
We had a great experience with Farid, he understood our requirements and worked with us throughout the project to ensure that everything worked out. Pricing was very competitive and all aspects of our kitchen renovation went smoothly, any minor issues were quickly attended to. We are happy to recommend Laguna Kitchen & Bath.
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Barbara G.
Date: 2019-04-20 00:33:17
I had work done on my kitchen from Laguna Kitchen and Bath. I cannot say enough good things about the quality of their work. I had new quartz countertops and tile backsplash installed, and their workmen were on time, came every day until finished, and the work was outstanding. I will use them in the future if I have other work to doin my house.
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Karen G.
Date: 2019-01-09 19:05:12
I love my remodel of my kitchen and master bath. The process was not always smooth but any and all issues were taken care of with great care and concern. I will definitely refer Farid to anyone looking for updates to their home, I couldn't be happier with the end product. Photos to follow.
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Wini L.
Date: 2018-11-20 05:31:11
This is indeed a long over-due review for the fantastic job done by Laguna Kitchen and Bath. Farid helped us for the entire house renovation project, along with James remodeling. These guys has done a wonderful job. The house we've purchased is a fixer upper with tons of work needed to be done. As general contractor, Farid helped us each step of the way. From picking the cabinets, to the tiles, to the floor. Also the renovation plan such as wall removal, replacing all the wiring, and painted the whole place, Farid is on top of things and closely monitored the progress. When we have questions, he answered us right away. We felt that we didn't have much worry. Farid is easy to work with and I would recommend this place. I want to Thank Farid for his help. Without them, we wouldn't have this comfortable place to live in.
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Mary B.
Date: 2018-11-17 21:37:08
I just had my floors replaced as a result of water damage. It was one day before my move in. I shopped at several places and was so displeased with the knowledge of the other places. When I met Holly I knew right away this was the place! Not only did they know exactly what I needed but they provided it ASAP. Great customer service! Don't waste your time at other design studios. They will provide everything you need to remodel.
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Gary H.
Date: 2018-09-06 21:14:23
We worked with Farid to replace our kitchen countertop and backsplash. Their store has every material, color and design we could imagine. Farid was easy to contact when we had questions in the design phase and stayed in touch with us throughout the completion of the project. They did such a fabulous job we decided to have them replace the flooring (tile) with vinyl plank in several areas of our home. The service is exceptional and the workers are professional and very neat and tidy. We highly recommend them for the service and quality of workmanship. We plan to use them for our next project.
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Brian R.
Date: 2018-09-01 01:54:11
We recently purchased a house that was roughly 27 years old. The master bathroom was all original so that was our top priority upon moving in. We wanted to rip everything out and replace it all. Holly and team provided some great designs to use the existing layout while stripping it all down to the frame. Once we settled on design Holly began coordinating demolition and the various trades to start coming to work. She works with high quality professionals in every trade - the plumbing and bath frame team, the flooring and wall tile team, hot mop, etc. They were all very professional, responsive, experienced, and did great work. We're very happy with the end result and we plan to work with Holly and Laguna Kitchen & Bath for future phases of our remodeling/upgrades.
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Aardy E.
Date: 2018-05-26 21:56:52
Good People. I enjoyed working with them and did fine with the work promised. Farid was Very attentive and helpful.
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Ernie L.
Date: 2017-12-06 02:14:34
We recently contracted with Laguna Kitchen and Bath to perform a major remodel of our master bathroom. We were drawn to this company after meeting with owner Holly...who provided us with multiple design ideas and options. She visited our home and we were able to refine the design concepts and then she later provided us with a detailed price quote. Upon our request, Holly also provided references so that we could see a job currently in progress and another job that had been recently completed. After careful consideration we signed on with Laguna Kitchen & Bath and it was a great choice. From the store management team of Holly, Bobby & Nancy, to the construction subcontractors Albert, Ben & James, the entire process was very professional. We are delighted with the results and it is truly our dream master spa bath. Thanks again Holly, Bobby and Team! **Update** After our successful master bath remodel, we contacted Holly about remodeling our staircase and re-carpeting the entire second floor bedrooms and hallway. The stairs remodel included new side-skirting, bullnose features to the treads and and 6" hardwood borders on each side of the stairs treads and risers framing the carpeting cascading down the stairs. We have added several photos of the finished product to this site for people to view and we are very pleased with the results. Holly also assisted us in choosing a high end nylon plush carpet from a noted manufacturer with an extremely soft feel and a 25 year warranty. Again, we must compliment Holly and Laguna Kitchen & Bath for their customer service and integrity regarding customer satisfaction!
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Lance G.
Date: 2017-11-12 02:25:35
Holly at Laguna Kitchen and Bath was wonderful to work with. They remodeled our kitchen and three bathrooms. We were very pleased with the quality of cabinets and countertops. The workers did a great job installing everything.
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Kathleen S.
Date: 2017-06-30 19:55:53
Outstanding! It's the best word to describe my newly renovated guest bathroom, and my neighbors agree. I'm very happy I chose Laguna Kitchen and Bath over another contractor. I picked out a beautiful porcelain tile for the shower walls and floor, but I wasn't sure what to do next. Holly helped me find a matching quartz for the vanity counter top, and select a good color for the vanity cabinet. She also managed all of the workers/contractors. If I had a question or concern, Holly handled it. The tile design and workmanship exceeded my expectations, and the plumbing was well done too. I recommend Laguna Kitchen and Bath to all my friends. Kathy
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Elyse W.
Date: 2017-05-29 22:34:44
I am writing this review for a friend of mine who was extremely satisfied with their installation with a quartz countertop and sink. The whole process was very efficient and I would not hesitate to use them again. Pat McLaughlin
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Robin D.
Date: 2017-02-15 18:58:56
AMAZING!! I don't even know where to start. After buying a home that was built in the early 80s and was in great need of updating, I was in search of somebody that could help me with the 3 bathroom and kitchen remodel. I searched and after many estimates, I found her....Holly from Laguna Kitchen and Bath! From the moment I met Holly I felt confident she would guide me through this huge project with expertise and professionalism. I got much more! Not only did she listen to my ideas, she had so many ideas that worked right along with what I had in mind. I was really looking to make the kitchen appear bigger without moving everything. We accomplished that thanks to Holly! Holly was always available to me and kept me calm and assured through the entire project. If I wasn't sure what I wanted to do, Holly had the right ideas. If I wanted something specific, she went over and beyond to find it for me at a good price. Her entire team was honest, professional, and true craftsmen!! The tile work is just plain art! The countertops are so beautiful! Cabinets are wonderful! Shower doors are amazing! Laguna Kitchen and Bath transformed our outdated home into a beautiful updated retreat completing three bathrooms, the kitchen, and entire flooring downstairs. We love our new home.
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Steve B.
Date: 2016-11-23 02:18:31
We couldn't be happier with the job Laguna kitchen and bath did. Holly went above and beyond. She recommended a couple of subtle changes to our kitchen layout that highly improved our kitchen flow and space. She coordinated the whole process from start to finish always making herself available! Her entire crew did good quality work in a professional and clean manner. Our kitchen turned out better than we could have ever imagined!
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Glenn S.
Date: 2016-11-14 23:50:05
The team at Laguna Kitchen & Bath did a fantastic job on my Kitchen and downstairs bath remodel - truly transformed the look of my townhome. Holly provided sound design guidance and coordinated all construction activity. She was a pleasure to work with and very accessible. The project was completed in a timely manner and very close to budget (there were a few upgrades I could not resist). Ben and his cabinet crew did outstanding work. When a few tweaks were needed, Ben came back out and made sure it was perfect. James (electrical, plumbing & paint) showed true attention to detail. Countertop work happened while I was out of town and was installed with no issues. Overall very pleased and would recommend Laguna Kitchen & Bath.
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Paula B.
Date: 2016-10-16 21:26:32
Very happy with our kitchen refresh! We had new granite, backsplash, some appliances. Project involved several contractors-designer, granite fabricators, tile installer, plumber, painters-all with excellent finished product. Haleh oversaw the project from the beginning-great eye in advising us with material selections. She stayed in constant contact with us throughout the project and was very often on-site to oversee contractors and resolve questions as they came up.
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Doug M.
Date: 2016-10-03 15:37:00
We connected with Laguna Kitchen and Bath through HomeAdvisor.com to do a bathroom remodel. All phases of the project were done with care and professionalism. Working with Holly was excellent. The floor, cabinet, plumbing group all did a superb job. We plan to use them again on a future project. Highly recommended.
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Geri G.
Date: 2016-09-22 06:40:39
Holly and her Team did an awesome job on our kitchen remodel and flooring. I was recommended to her by a good friend and was thoroughly impressed with Holly's designer and color expertise! I went to her showroom and had the quartz counter-top, white wood kitchen cabinets and neat tile that resembled distressed wood all selected with her recommendations. The whole job took a good amount of coordination, and Holly communicated every step of the way from demolition to final details on the kitchen install and the finishing last touches. Now the kitchen is the highlight of the house! I would definitely recommend Laguna Kitchen & Bath. Thank you, Holly, James, Amado and Jesus!
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Kevin N.
Date: 2016-08-30 20:41:25
I had a great experience working with Laguna Kitchen and Bath. They are so professional and care about their customers. I'd highly recommend them.
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jim c.
Date: 2016-08-23 20:44:27
Bobby and Holly both helped us remodel our kitchen, spare bath and flooring through out. It was a pleasure working with them and all the contractors they used. Would highly recommend them.
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Joyce J.
Date: 2015-05-26 23:36:55
I already submitted a review but noticed that I said "barrooms". Should have been BATHROOMS. We are so happy with the results. The bathtub that Holly picked for us is very comfortable. The master bath is awesome with light tile - the entire room is light, bright and very clean and spa-like.
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Walter A.
Date: 2015-03-24 16:59:23
We used Laguna Kitchen and Bath to demo and install new cabinets and granite countertops as well as a full backsplash. Great experience with Laguna Kitchen & Bath, Holly was fantastic. Every contractor that worked on the project was also great to work with, always on time, and always cleaned up after working. The cabinet installers actually left the kitchen cleaner than it was before they arrived! Will definitely be recommending this company to everyone I know that needs any sort of kitchen or bath remodel.
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David C.
Date: 2017-12-02 00:26:19
We were so happy to have made the decision to hire Laguna Kitchen and Bath for our master and guest bathroom remodeling project. From day one it was clear that their top priority is customer satisfaction in everything they do. Working with Farid was so enjoyable because he made us feel like we were their only clients, always available to answer our questions, paying strict attention to every concern and detail which we very much appreciated. Dealing with any remodeling project can be a stressful experience for any homeowner, but this company really put us at ease from the day we were given the original estimate of work until the day everything was finished. We did however, think that all of the work being done on the master bathroom would be completed first before they started on the guest bathroom, which caused its own minor inconveniences, but at the end of the day, the quality of the work they did met our expectations and we are very happy with the transformation in appearance and use of our newly remodeled bathrooms. I highly recommend Laguna Kitchen and Bath for any homeowners who are considering remodeling their kitchen, bathroom(s), and/or installing new flooring. I guarantee that you'll be totally satisfied and convinced you made the right decision just as we did!
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Barbara L.
Date: 2015-02-20 00:21:10
Holly was pleasant to work with. With her installers we had our kitchen upgraded with new counter top and back splash. I am very happy with the finished look.
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Kim S.
Date: 2016-10-23 00:20:38
I saw an ad for a bath remodel in the Laguna Niguel local newspaper. They advertised a complete bath remodel for about $7,960. I contacted them thru Yelp to find out exactly what a person would get for this advertised price. The response was "Come into our Showroom and we will explain". Well, like most people I value my time. I don't want to spend my time driving to their business without first getting some information that can easily be provided by email. They also said to "call us". Again, I don't want to waste my time talking about something that when not in writing is meaningless when dealing with a contractor. There were several emails back and forth with me trying to get details, or pictures, or a list of what a customer would get for this advertised price. There was nothing provided other than some vague explanation that the "special" changes each month. Okay...so I asked for photos of jobs completed from previous months...there aren't any. I don't know if they do good work or not..I do know they do not do a good job of providing information to potential clients. I gave them 2 stars because they did respond quickly to my inquiry thru the Yelp Website.
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Smilely T.
Date: 2024-03-27 17:59:24
A complete waste of time. First of all, they are biased. Secondly, they are unprofessional. Thirdly, they misrepresent what they actually offer. Waste of time!
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Natty S.
Date: 2023-05-06 19:29:15
I came to their store front in hopes of purchasing tile only. The first older gentleman was very nice but the second middle-aged gentleman was super rude. He basically told me that if I wasn't going to hire them for the job to not come here and it would be hard for them to provide supply. He suggested I go to Floor and Decor something that isn't any of his business. Very disappointing and would stay away.
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Liz S.
Date: 2019-03-21 16:15:35
Update: to clarify, per the owner reply below, I moved from Culver City to Laguna Hills. I live close to this business, am on Nextdoor in the neighborhood. I had water damage and my contractor is injured so I am looking for a new one. Live in the neighborhood and had just eaten nearby so I stopped in to the shop to see if they could help. The "designer" Farid seemed to think I was there for who knows what and says how can I help? I told him I had water damage and my contractor hurt himself. I asked for a business card and hands me one and says they're a licensed contractor. After a long pause with no offering to help...His first question was do you know what cabinets you like? Wtf? I had told them it's an insurance job. I start backing away and the owner then asks how she can help. I'm done at this point. Clearly they weren't interested in my business or helping me. First impressions are the most important. They clearly thought I was just a browser. No wonder no one in my neighborhood has recommended them,
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Steven S.
Date: 2016-07-19 02:21:15
I came in here for an estimate for a kitchen remodel. The lady seemed nice, but seemed like she may have been in a rush, which I could understand. Anyway, she took my information down to come for an estimate, and we were flexible with her schedule. We penciled in a time directly into her calendar for an appointment. Come to the appointment, we never heard a confirmation call, which was strange. But she didn't show up or give us a call.. Called the office, but they were already closed. Not entirely sure how this could be mishandled, but this is not the type of company that is good at communication. And communication is definitely a factor when spending 15k+ on a kitchen remodel.. Perhaps if they were interested in our business they would have had the courtesy of letting us know they weren't showing up.
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