Kitchen Express, Inc.

We rate the staff friendliness of Kitchen Express, Inc. as Very Good. During our research, the staff at Kitchen Express, Inc. demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Kitchen Express, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Kitchen Express, Inc. directly to better understand their approach to customer service.

We rate the staff expertise of Kitchen Express, Inc. as Very Good. The staff member from Kitchen Express, Inc. who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Kitchen Express, Inc. may vary. We recommend contacting the company directly for more comprehensive information.

Kitchen Express, Inc. is a legacy company, established in 1995. According to our research, Kitchen Express, Inc. has been in business since 1995, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Kitchen Express, Inc. directly to confirm the details.

We note that Kitchen Express, Inc. has a dedicated office. Our research revealed that Kitchen Express, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Kitchen Express, Inc. directly to confirm the latest details.

We were unable to confirm whether Kitchen Express, Inc. has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Kitchen Express, Inc. operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Kitchen Express, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Kitchen Express, Inc. directly for more information.

Kitchen Express, Inc. does not offer discounts for veterans. Based on our mystery shopper research, we found that Kitchen Express, Inc. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Kitchen Express, Inc. directly for confirmation.

We rate the production time of Kitchen Express, Inc. as Very Slow. Our research revealed that Kitchen Express, Inc. quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Kitchen Express, Inc. before starting a project. Important: Our evaluation is based on information provided by Kitchen Express, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Kitchen Express, Inc..

We rate the deposit level of Kitchen Express, Inc. as Standard. Kitchen Express, Inc. requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Kitchen Express, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Kitchen Express, Inc..

We rate the quote preparation speed of Kitchen Express, Inc. as Average. According to our mystery shopper evaluation, Kitchen Express, Inc. provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Kitchen Express, Inc..

We rate the price level of Kitchen Express, Inc. as Below Average. Based on our mystery shopper research, Kitchen Express, Inc. provided a quote of $113.42 per square foot for Calacatta Idilio quartz and $97.72 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $9459 for Calacatta Idilio quartz and $8150 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Kitchen Express, Inc..