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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 7
Syracuse, NY City Rating: We have identified this city as the primary city for this contractor.

Kitchen Express, Inc.

since 1995

Examples of works performed by Kitchen Express, Inc.

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About Kitchen Express, Inc. — Ranked №7 Countertop Fabricator and Installer in Syracuse, NY

55.59

total score

The main rating value calculated from more than 30 indicators.
Exact value: 55.594284 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Kitchen Express, Inc., founded in 1995, ranked number 7 in Syracuse, NY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Kitchen Express, Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Kitchen Express, Inc.: Total Score & Key Ratings

The Total Score of 55.59 out of 100 achieved by Kitchen Express, Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Kitchen Express, Inc. has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.86 out of 5.

You can read detailed information and evaluations from our independent research of Kitchen Express, Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Kitchen Express, Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Kitchen Express, Inc.

The company cooperates with private homeowners, contractors, builders and interior designers. Experts are ready to assist in choosing kitchen or bathroom countertops made of natural stone. Own production makes it possible to offer customers affordable prices for marble, quartz and granite countertops. The company offers optimal conditions of cooperation for customers. The services may include delivery, which helps to keep the product in its original form. Professional craftsmen perform the installation quickly, reliably and firmly. Delivery and installation are possible at a convenient time.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.859905 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.1

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Kitchen Express, Inc.

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Checks

Debit cards

Credit cards

In store shopping

Cabinet store

Reviews about Kitchen Express, Inc.

All (9)

Google (7)

Facebook (2)

Source: icon-google Google
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Archie McEvers

Date: 2024-03-10 21:15:22

Great experience with tons of choices and good guidance.

Source: icon-google Google
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Ann Marie Sensenich

Date: 2017-08-25 18:48:11

Great place and excellent customer service!

Source: icon-google Google
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Paul Cox

Date: 2018-06-14 18:29:24

Greg and his staff are always great

Source: icon-google Google
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Mohamed Alli

Date: 2023-07-08 18:29:09

Great place and people. The treat the delivery guys with respect 🙏 Thank you.

Source: icon-google Google
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Ronald M Milback

Date: 2023-12-21 11:20:27

Scott is great to work with; extremely knowledgeable and talented. Have worked with Scott on over 50 kitchens/bath plans within the last year and everything is done correctly and consistently with my clients wants and needs! Keep up the great work!

Source: icon-google Google
avatar

Linda Kazel

Date: 2016-03-15 01:57:48

My experience with Greg at Kitchen Express has been very positive. For every question I had about a design I created to squeeze every square inch of storage out of a small space, he had the answer and, in many cases, offered feedback and suggestions to improve the design, efficiency and flow. He explained the features and benefits of available upgrades so that I could choose the ones I wanted and still not exceed my budget. Compared to other prices on comparable cabinets, Kitchen Express saved me nearly $2,000. Cabinets are on order and will be delivered mid-April. Many thanks to Greg and Kitchen Express for truly excellent service.

Source: icon-google Google
avatar

Scott Keane

Date: 2021-02-18 17:18:46

Really knowledgeable, very good service and lots of ideas. Recommend coming here to anyone.

Source: icon-facebook Facebook
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Raj Marble

recommends

Amazing collection and customer service and amazing professional staff

Source: icon-facebook Facebook
avatar

Michelle Smith Quintana

recommends

Super professional and amazingly helpful. Had my kitchen redone in 2007. They helped with EVERYTHING! From designs to appliances, countertops and cabinets. They took care of everything!! And they were there to answer all of my million questions with a smile and a good sense of humor.... . Mostly because I couldn't make up my mind about anything. They helped make all the decisions and I recieved a beautiful kitchen with more bells and whistles for a better price than the local home improvement stores had offered. In a new house now and can't wait to call and have them help me design another kitchen!!!

FAQ About Kitchen Express, Inc. — Based on Independent Research

What materials can I order a countertop from Kitchen Express, Inc.?

What types of spaces does Kitchen Express, Inc. fabricate countertops for?

What shapes of kitchen countertops does Kitchen Express, Inc. fabricate?

What countertop design styles does Kitchen Express, Inc. most often implement in Syracuse, NY?

What is the service area of Kitchen Express, Inc.?

What types of clients does Kitchen Express, Inc. work with?

Does Kitchen Express, Inc. have its own countertop fabrication facility?

Does Kitchen Express, Inc. offer any discounts on countertop fabrication in Syracuse, NY?

What is the price category of Kitchen Express, Inc. in Syracuse, NY?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Kitchen Express, Inc.?

What is the fabrication and installation timeline for a countertop at Kitchen Express, Inc.?

How long does it take Kitchen Express, Inc. to prepare a quote for countertop fabrication and installation?

Does Kitchen Express, Inc. offer cutouts for sinks, cooktops, or other elements?

What guarantees does Kitchen Express, Inc. provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Kitchen Express, Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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