Kim's Marble & Granite

We rate the staff friendliness of Kim's Marble & Granite as Very Good. During our research, the staff at Kim's Marble & Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Kim's Marble & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Kim's Marble & Granite directly to better understand their approach to customer service.

We rate the staff expertise of Kim's Marble & Granite as Excellent. The staff member from Kim's Marble & Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Kim's Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.

Kim's Marble & Granite is a legacy company, established in 1979. According to our research, Kim's Marble & Granite has been in business since 1979, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Kim's Marble & Granite directly to confirm the details.

We note that Kim's Marble & Granite has a dedicated office. Our research revealed that Kim's Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Kim's Marble & Granite directly to confirm the latest details.

We note that Kim's Marble & Granite has its own production facility. Our research revealed that Kim's Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Kim's Marble & Granite directly to confirm the accuracy of this data.

Kim's Marble & Granite offers discounts for veterans. Our research revealed that Kim's Marble & Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Kim's Marble & Granite directly to confirm the accuracy of this data.

We rate the production time of Kim's Marble & Granite as Very Fast. Our mystery shopper research revealed that Kim's Marble & Granite quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Kim's Marble & Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Kim's Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Kim's Marble & Granite.

We rate the deposit level of Kim's Marble & Granite as Standard. Kim's Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Kim's Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Kim's Marble & Granite.

We rate the quote preparation speed of Kim's Marble & Granite as Average. According to our mystery shopper evaluation, Kim's Marble & Granite provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Kim's Marble & Granite.

We did not receive pricing information from Kim's Marble & Granite. Unfortunately, Kim's Marble & Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Kim's Marble & Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Kim's Marble & Granite directly to obtain pricing details and further information.