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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Greenville, SC City Rating: We have identified this city as the primary city for this contractor.

JL Solid Stone

since 2009

Examples of works performed by JL Solid Stone

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About JL Solid Stone — Ranked №2 Countertop Fabricator and Installer in Greenville, SC

71.04

total score

The main rating value calculated from more than 30 indicators.
Exact value: 71.036949 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

JL Solid Stone, founded in 2009, ranked number 2 in Greenville, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included JL Solid Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

JL Solid Stone: Total Score & Key Ratings

The Total Score of 71.04 out of 100 achieved by JL Solid Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — JL Solid Stone has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.13 out of 5.

You can read detailed information and evaluations from our independent research of JL Solid Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact JL Solid Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about JL Solid Stone

JL Solid Stone operates not only in Greenville itself, but also in many other cities in South and North Carolina. During its fifteen-year history, the company has earned an excellent reputation as a reliable and responsible performer. The company's specialists undertake the implementation of the most non-standard orders for both residential and office premises. Among the projects are the production of countertops for kitchens and bathrooms, bar counters and dressing tables, as well as fireplaces and other stone products. JL Solid Stone cooperates with many well-known stone suppliers, including international ones.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.12653 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.1

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

1.3

Very Slow

Affordability

4.3

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of JL Solid Stone

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Debit cards

NFC mobile payments

Fireplace Services

Metal Fabricators

Countertop Installation

Countertop contractor

Bathroom remodeler

Kitchen remodeler

Contractor

Granite supplier

Reviews about JL Solid Stone

All (17)

Google (9)

Facebook (6)

Yelp (2)

Source: icon-google Google
avatar

Nick Wells

Date: 2024-03-08 20:17:41

I do kitchen and bath remodeling and these people are great for the countertops. Shannez is our rep most of the time and she’s been helpful at getting pictures or walking around showing slabs. Overall great company. They are also priced better than most other companies in the area. Give em a shot!

Source: icon-google Google
avatar

Casey and Anna Izard

Date: 2024-03-12 10:51:57

Our family had the immense pleasure of working with JL Solid Stone to bring our kitchen renovation one step closer to completion. From the very beginning we worked with Shannez at JL Solid Stone. She was able to show us different types of granite no other fabricators in the Upstate had, and we were able to work directly with her source contacts to view specific slabs to ensure we got exactly what we were looking for. We also had the joy of working with JL Solid Stone’s templater, Alexander, who was efficient and a master of his trade. He was able to template our kitchen, answer our questions, and provide a customized plan to accomplish the look we wanted. The installation process was impressive with a three man team completing the install quickly and beautifully. The installers were very knowledgeable and eager to please with a great willingness to work in earnest! Finally, Shannez was able to provide us with in depth information throughout the fabrication and installation process, and she even personally came by our home after the install was complete to ensure everything was exactly as it should be! It is difficult to overstate how pleased we are with the work ethic, attention to detail, and personalization JL Solid Stone’s team was able to provide for our family throughout this process. We could not have asked for a better team or a better price!

Source: icon-google Google
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Robert Cox

Date: 2024-06-13 15:28:48

Great experience, beyond expectations. Switched to upstate after delays from other vendor. Customer oriented and professional. They also removed, cut and reinstalled after we discovered cabinets had to be moved! So cooperative in scheduling this correction that was not their fault!

Source: icon-google Google
avatar

Michael Goldston

Date: 2022-12-28 16:04:22

Francisco and company gave us an outstanding experience. They came out promptly for an estimate, provided plenty of information and choices on their products, and helped us pick out a beautiful stone. They had it ready to install in a timely manner and sent a good crew over to get it done. They ran into a few unexpected problems because of an odd arrangement of our bar top, and they worked through it to figure out an answer. After the install, my stove didn't exactly fit because of an unforeseen problem. They could have said, "Too bad, you didn't have the stove on-site for us to measure," but instead, they sent someone back out to recut and polish the corners of the stove insert so it would fit perfectly. It was a great experience, with great service and great people. Thank you!

Source: icon-google Google
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Erin Wackerhagen

Date: 2024-01-15 02:03:59

We had a wonderful experience with JL Solid Stone. We had never purchased stone countertops before and they answered every question and provided reasonable guidance along the way. The template and installation process were very smooth and professional. Our new countertops look amazing and are a reminder that great local businesses make a difference!

Source: icon-google Google
avatar

Brandon Burnette

Date: 2024-12-16 18:03:07

Not very happy.. I purchased granite countertops for my kitchen and have a few issues. Right after the install I realized the gaps around my stove are way off and uneven. I decided to live with it and would put rubber trim around the stove to cover it. Fast forward a year my island is starting to crack.... now I'm just fully disappointed with the counters all around. It's conveniently right outside their "warranty period." I emailed jlstone and was told to call a repair guy and see how much he would charge to fix my counters. That's crazy to spend almost 3k on countertops to have these kind of issues so soon. I really regret my purchase and it makes me sad... Hopefully when I get these terrible counters replaced, I can find a company that better stands behind their work.

Source: icon-google Google
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Lauren Elizabeth

Date: 2021-12-04 21:45:40

I would never recommend this place! Look at what they installed (see photos)! First time they came to install they brought the wrong color granite, brown instead of gray and white (which is what we ordered). We had men yelling in our home when we explained this was the wrong color granite—very scary experience. Our realtor offered to buy the miscolored granite, the company didn’t lose money on this job. When they came to install the correct color granite they left us with this huge blemished piece, prominently placed in the most conspicuous place possible. This is malicious and unacceptable! The granite isn’t sealed properly and discolor if it ever gets wet. DO NOT DO BUSINESS WITH THESE CROOKS!!!!

Source: icon-google Google
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Susan Salamone

Date: 2021-12-04 11:36:27

Everything went well as well as we’d hoped with replacing our kitchen counters. Our salesperson, Bob, was easy to work with and responsive to our concerns and requested changes. He followed up with us often throughout the process and spent considerable time helping us plan the flow of the stone in our complicated kitchen layout. Frank did a thorough job of templating which resulted in a quality outcome. The installers were efficient and professional. I recommend this business for quality workmanship and value.

Source: icon-google Google
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Debbie Randall

Date: 2024-05-23 00:16:44

JL Solid Stone completely replaced all my kitchen countertops with quartz. From start to finish the process, was smooth, professional, with exceptional craftsmanship. I am extremely happy with the final product and my kitchen looks completely different. Shannez in the front office spent a lot of time sending me pictures and showing me samples. Her responsiveness was extraordinary and I am very grateful for the top-notch work that this company provided to me. I highly recommend them. You will not be disappointed.

Source: icon-facebook Facebook
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Brandon Burnette

doesnt_recommend

Bad quality install and my granite counter tops are cracking after just 1 year. I wasted 3k and they told me I'm sol because I'm just outside the warranty period by a few weeks. You would expect 3000 dollar counters to last longer than a year. Look elsewhere for your counters.

Source: icon-facebook Facebook
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Jillene Van Hoy

recommends

New bathroom counter are beautiful and Shannez was excellent to work with. So happy with the results!!⭐️⭐️⭐️⭐️⭐️

Source: icon-facebook Facebook
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T Blake Whitaker

recommends

We just replaced all of our bathroom countertops with quartz and couldn’t be happier! Donna was awesome at assisting us with color choices. They then came out and built templates to ensure a proper fit. Installation was done within days of ordering. I HIGHLY recommend them!

Source: icon-facebook Facebook
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Fanny M Diaz Jarma

recommends

The best company, the best prices, professionalism. and excellent customer service

Source: icon-facebook Facebook
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RichardandAngie Bouchard

recommends

Big shout out to the guys at Solid Stone! Thank you for a great experience and a job well done! We had our kitchen countertops replaced with quartz. The guys were prompt and completed the job with no problems. We will definitely give them a recommendation. Fantastic job guys! It looks beautiful.

Source: icon-facebook Facebook
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Gustavo Romero

recommends

Quality, good price and customer service all at once. Highly recommended.

Source: icon-google Yelp
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Dvine D.

Date: 2024-08-15 12:34:01

Amazing customer service, knowledgeable and helpful. Kitchen and bathroom tops. From the beginning with the stone selection, template, installation!

Source: icon-google Yelp
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Brandon B.

Date: 2024-12-20 06:45:33

Terrible work done in my kitchen. They did granite countertops for me with uneven gaps around the stove and right at a year later they are cracking in 2 spots. Waste of 3k.

FAQ About JL Solid Stone — Based on Independent Research

What materials can I order a countertop from JL Solid Stone?

What types of spaces does JL Solid Stone fabricate countertops for?

What shapes of kitchen countertops does JL Solid Stone fabricate?

What countertop design styles does JL Solid Stone most often implement in Greenville, SC?

What is the service area of JL Solid Stone?

What types of clients does JL Solid Stone work with?

Does JL Solid Stone have its own countertop fabrication facility?

Does JL Solid Stone offer any discounts on countertop fabrication in Greenville, SC?

What is the price category of JL Solid Stone in Greenville, SC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from JL Solid Stone?

What is the fabrication and installation timeline for a countertop at JL Solid Stone?

How long does it take JL Solid Stone to prepare a quote for countertop fabrication and installation?

Does JL Solid Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does JL Solid Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on JL Solid Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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