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About J&J GRANITE — Ranked №8 Countertop Fabricator and Installer in Springfield, MA
21.92
total score
The main rating value calculated from more than 30 indicators.
Exact value: 21.924489 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
J&J GRANITE ranked number 8 in Springfield, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included J&J GRANITE among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
J&J GRANITE: Total Score & Key Ratings
The Total Score of 21.92 out of 100 achieved by J&J GRANITE in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — J&J GRANITE has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.
You can read detailed information and evaluations from our independent research of J&J GRANITE’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact J&J GRANITE directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about J&J GRANITE
Owners of J&J Granite manufactures countertops for clients from Massachusetts. There are only skilled installers and qualified managers. J&J Granite is especially good at countertops from quartz and granite.
The company is famous for its responsible approach to customers’ desires. The experienced staff of J&J Granite offers a free consultation and estimate and also guarantees support after the sale. This company is the best variant for you if you are looking for countertop installation services near you.
We are “Countertops Contractors” and we believe that J&J Granite with its experienced craftsmen will make you the countertop of your dreams.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 83
Google
4.9
reviews: 35
YELP
5
reviews: 1
Facebook
5
reviews: 47
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of J&J GRANITE.
Unfortunately, we were unable to reach J&J GRANITE during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting J&J GRANITE directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of J&J GRANITE.
Unfortunately, we were unable to reach J&J GRANITE during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of J&J GRANITE, but only indicates the absence of data. J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
0
No Data
Company Age
We were unable to determine the age of J&J GRANITE.
Unfortunately, as part of our mystery shopper research, we were unable to determine when J&J GRANITE was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to J&J GRANITE directly for more accurate information.
Own Office
0
No Data
Own Office
We were unable to confirm whether J&J GRANITE has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether J&J GRANITE operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to J&J GRANITE directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether J&J GRANITE has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether J&J GRANITE operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to J&J GRANITE directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether J&J GRANITE offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if J&J GRANITE provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to J&J GRANITE directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from J&J GRANITE.
Unfortunately, J&J GRANITE did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting J&J GRANITE directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from J&J GRANITE.
Unfortunately, J&J GRANITE did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from J&J GRANITE.
Unfortunately, J&J GRANITE did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, J&J GRANITE remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting J&J GRANITE directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from J&J GRANITE.
Unfortunately, J&J GRANITE did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of J&J GRANITE, which is recognized in our rankings for other parameters. We recommend reaching out to J&J GRANITE directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of J&J GRANITE
Small business
Delivery
Onsite services
Wheelchair accessible parking lot
Checks
Credit cards
Debit cards
Accepts Credit Cards
Repair services
Countertop store
Reviews about J&J GRANITE
All (16)
Google (10)
Facebook (6)
Source:Google
Ben
Date: 2024-03-08 15:09:33
Jose and his team did a fantastic job installing our new quartz countertops. From start to final install, all was handled professionally and respectfully and DELIVERED IN UNDER A WEEK! Hats off to J&J Granite. We couldn’t be happier with the final result.
Read more
Source:Google
Nilsa Vazquez
Date: 2023-04-01 11:24:28
I recommended this company 100%. They are very responsable and the work is excellent. The price is very affordable. Friendly. He did my counters tops did a very good job. He gave me very good suggestions and he answer all my questions. Again this is a very good company to hired if you need counter tops. 😍😍😍😍😍
Read more
Source:Google
Robert Andrade
Date: 2023-04-05 11:23:07
I am a contractor and have used Jose on multiple jobs over a few years. His prices are very reasonable, products are great, he is quick to respond and he installs the countertops very quickly.
I recommend Jose to all my friends and families that are looking to put in countertops.
Read more
Source:Google
Justina Smith
Date: 2022-11-30 17:56:31
Highly recommend***Wonderful Outcome! We are very pleased! Very fast and efficient! Thank you so much Jose Rosado! Hope to have you do more work in the future!
Read more
Source:Google
Pedro Correa
Date: 2022-05-17 14:16:07
J &J Granite did an excellent job in my kitchen. Jose and his crew came out immediately and did the template. Everything was explained from beginning to end and the prices are very competitive. workmanship was meticulous. I would 100% recommend them for your next
Read more
Source:Google
Angel sanchez
Date: 2024-07-02 20:09:08
Jose and his crew were very professional and they did an amazing job. He answered every questions that I had regarding the stone I was selecting. I would highly recommend J&J Granite, Inc. to anyone! As you can see …..
Read more
Source:Google
Jeremy Poshkus
Date: 2022-04-12 00:26:15
Fantastic experience. Jose and his team were fantastic to work with. From design, to material selection, price and install it was by far the easiest part of our recent kitchen renovation. These guys are the best. Look no further! Thanks Jose!!
Read more
Source:Google
Yona Molina
Date: 2023-04-05 01:56:28
I have to say Im very happy and please with J&J granite and owner jose. After a really bad experience with another company i found J&J granite on Facebook. It was a Sunday i was very impressed since he responded right away i didn’t think no one on Sunday was going to answer but he did. I provided the measurements and he right away told me that he was going to get back to with a quote. So he did the next day Monday. Got it say the best price on the market and i shopped around. On Tuesday the same week he came in to sketch the kitchen and today Friday as im writing this review the countertop are installed. Me and my wife are very happy with his work. Very knowledgeable very respectful and very friendly guys. I wish i could give him 10 stars but i cant. This is a real story I recommend. Keep up the good work.
Read more
Source:Google
noushkad
Date: 2023-09-25 18:05:43
Jamie and his crew did an absolutely beautiful job on our countertops. They came out better than I could have hoped. From the consultation, the measurements and the installation, it was done within a week. We highly recommend J and J Granite!!
Read more
Source:Google
Medina Gee-Francis
Date: 2023-01-19 23:50:43
Jose was amazing!!! He did a beautiful job installing stone around my jacuzzi tub and vanity tops for both my bathrooms. Very reliable fair prices and very professional. Would absolutely use J&J Granite again.
Read more
Source:Facebook
Charlie Gonzalez
recommends
“They are responsible and maintain the countertop with great care, ensuring it is always clean and well-maintained.”
Read more
Source:Facebook
Jason Mclean
recommends
He did a great job very professional job I think he is the best.
Read more
Source:Facebook
James Ullmann
recommends
It’s nice to do business with a company that calls you back and is there when they say they are going to be there. Jose workmanship is second to none and we couldn’t be any happier with our countertops.The quality is amazing and he is very fair on pricing. So happy we found J and J Granite!!!! Plus he and his crew are very polite and just good people.
Read more
Source:Facebook
Chris Kelley
recommends
Their quality of work is top notch. Their prices were the lowest around. Very fast in getting the job done right from measurements to installation . Very professional and very clean. Excellent job. 5 stars 🌟 🌟 🌟 🌟 🌟
Read more
Source:Facebook
Frank Vazquez
recommends
I have hired J&J Granite three different times to install my Countertops too property's that I flip and for my personal house were I live. I am very pleased with the work done by them I will definitely recommend to friends and family
Read more
Source:Facebook
Yona Molina Then
recommends
I have to say Im very happy and please with J&J granite and owner jose. After a really bad experience with another company i found J&J granite here on Facebook. It was a Sunday i was very impressed since he responded right away i didn’t think no one on Sunday was going to answer but he did. I provided the measurements and he right away told me that he was going to get back to with a quote. So he did the next day Monday. Got it say the best price on the market and i shopped around. On Tuesday the same week he came in to sketch the kitchen and today Friday as im writing this review the countertop are installed. Me and my wife are very happy with his work. Very knowledgeable very respectful and very friendly guys. I wish i could give him 10 stars but i cant. This is a real story I recommend. Keep up the good work.
Read more
Source:
FAQ About J&J GRANITE — Based on Independent Research
What materials can I order a countertop from J&J GRANITE?
During our independent research, we found that J&J GRANITE offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by J&J GRANITE’s clients in Springfield, MA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does J&J GRANITE fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, J&J GRANITE is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does J&J GRANITE fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by J&J GRANITE, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does J&J GRANITE most often implement in Springfield, MA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that J&J GRANITE successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of J&J GRANITE?
The company’s office is located at , but its work is not limited to just the city of Springfield, MA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does J&J GRANITE work with?
Like many participants in our rating, J&J GRANITE works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, J&J GRANITE often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does J&J GRANITE have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether J&J GRANITE has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does J&J GRANITE offer any discounts on countertop fabrication in Springfield, MA?
Unfortunately, during our independent research, we were unable to reach representatives of J&J GRANITE to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of J&J GRANITE in Springfield, MA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from J&J GRANITE. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from J&J GRANITE?
Yes, according to our research, J&J GRANITE offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at J&J GRANITE?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from J&J GRANITE in Springfield, MA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take J&J GRANITE to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from J&J GRANITE in Springfield, MA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does J&J GRANITE offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, J&J GRANITE performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does J&J GRANITE provide for its work?
According to our information and industry practice, J&J GRANITE, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact J&J GRANITE in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on J&J GRANITE. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
J&J GRANITE is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let J&J GRANITE know that you found them through the National Ranking Countertops Contractors!