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Norwalk, CA City Rating: We have identified this city as the primary city for this contractor.

Jian's Kitchen & Plus

since 2005

Examples of works performed by Jian's Kitchen & Plus

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About Jian's Kitchen & Plus — Ranked №3 Countertop Fabricator and Installer in Norwalk, CA

42.98

total score

The main rating value calculated from more than 30 indicators.
Exact value: 42.976465 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Jian's Kitchen & Plus, founded in 2005, ranked number 3 in Norwalk, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Jian's Kitchen & Plus among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Jian's Kitchen & Plus: Total Score & Key Ratings

The Total Score of 42.98 out of 100 achieved by Jian's Kitchen & Plus in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Jian's Kitchen & Plus has a rating of 3.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.55 out of 5.

You can read detailed information and evaluations from our independent research of Jian's Kitchen & Plus’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Jian's Kitchen & Plus directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Jian's Kitchen & Plus

From the initial countertop design, to the stone slab choosing, and the final countertop installation, they work to meet the client's expectations while staying within their financial constraints. Throughout the entire process of designing and installing granite, quartz and marble countertops, the team members maintain constant communication with the customers in order to keep them informed of specifics and scheduling. The staff personally oversees each stage of the manufacturing phase, so you can be certain that the countertops will turn out just how you envisioned them. They clean the working areas every day to keep the appearance of a house rather than a construction site.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.546296 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

3

Good

Company Age

3.7

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

5

Very Fast

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Jian's Kitchen & Plus

Wheelchair accessible entrance

Wheelchair accessible parking lot

In store shopping

Delivery

Flooring

General Contractors

Countertop Installation

General contractor

Bathroom remodeler

Countertop contractor

Flooring contractor

Kitchen remodeler

Tile contractor

Reviews about Jian's Kitchen & Plus

All (13)

Google (1)

Yelp (12)

Source: icon-google Google
avatar

rae

Date: 2024-03-22 06:31:40

Unbelievable transformation of my house, from the entire floor to the brand new kitchen , bathroom, and refurbished wood stairs…Beyond what we could expect!!! From the beginning till the end, Boss Janson demonstrated his professional skills at designing of new layouts of kitchen, profound knowledge of the types of the floor, floor materials and colors…; plus the excellent skills on the installation of floors, stone countertops, and the detailed on the cabinets and tile floors, and the interface between the sink and the countertop, and our favorite wine cabinet…fantastic and amazing work! The most important is Mr Janson’s noble character, he kept his promise and finished the project on time with incredible quality! Last but not least, Mr Janson is a truly honest gentleman we have known, even no one dime was overcharged !!! Outstanding job and workmanship👍🏼👍🏼👍🏼 100% satisfaction!!! definitely recommend to everyone 👍🏼👍🏼👍🏼👍🏼👍🏼 (see the photos below)

Source: icon-google Yelp
avatar

Alizae F.

Date: 2023-08-19 03:39:46

I renovated with Jian's kitchen and the whole process was so smooth, efficient and budget friendly. No delays in construction and the owner has a fantastic team of people that are super knowledgeable. The team is super detail oriented from countertop fabrication, customization of the island, and more!

Source: icon-google Yelp
avatar

David G.

Date: 2022-10-20 22:22:55

We have used Jians Kitchen & Plus for many years. He and his crew are professional and considerate. Jason, the owner is very busy and rightfully so. We will continue using him

Source: icon-google Yelp
avatar

A G.

Date: 2022-10-03 20:38:39

Jason did a full remodel for me including the kitchen, bathroom, flooring and crown molding. He was fast and efficient with great pricing. I highly recommend his services and I am very pleased with the way my home turned out and the fast turnaround time for the job.

Source: icon-google Yelp
avatar

Charles Y.

Date: 2018-11-27 00:17:57

Jason, the owner, was great. Super nice, fast & hardworking team. There might be a slight language barrier but don't let that hold you back from talking to them, very reasonable pricing. Work I had contracted them to do was a complete gut of the kitchen and remodel: Demo, Tiling, Recessed lighting, Crown Molding, Baseboards, Cabinets, Counter top, Plumbing, & Sink/Range Backsplash tiling. Check out the photo of my newly refreshed kitchen.

Source: icon-google Yelp
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Tracy M.

Date: 2018-05-31 22:49:23

The owner is super busy but he gave very reasonable price! He is honest and responsible. For the price we paid and quality of products and services we got, we were really happy! Later on we learned that he never does advertisements, his customers were almost all from referrals...

Source: icon-google Yelp
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Yumiko W.

Date: 2022-02-23 21:06:16

We used him for flooring five or six years ago and Jason did an excellent job on our living room and a rental house flooring. For another flooring project, we called him but he never returned to our calls. His voice mail box is full, so we drove to his shop to pay a visit on February 23, 2022. His office was closed and filled with a bunch of junk. Did he close his business? If you know what happened to his shop, please put your comments. Thanks for reading my comment.

Source: icon-google Yelp
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Garrett G.

Date: 2018-12-13 18:08:34

Used this company at the recommendation of several co-workers. Some people here believe he goes by Jason but I'm pretty sure it's Jansen. Like others said, there is a slight language barrier. Here is what I can say about him after having our kitchen done- his prices can't be beat. He is super cheap. He works fast and efficiently but you have to inspect the work to ensure it's exactly what you want don't. For us, if he says he will do or fix something, he will do it. If I had a problem and needed them to fix it, he would send someone down the same day to fix it. On one wall the quartz didn't line up for the backsplash tile guy so they I needed them to cut a sliver and put it all the way up against the wall. He said no problem and it was fixed 4 hours later- this was on a day they weren't planning on even coming to do work. He gave me zero pushback for the corrections or changes we wanted. He is a good guy and I plan to use him again. My recommendation is to be very specific with what you want and how you want it. As long as he knows what you want, he'll make it happen.

Source: icon-google Yelp
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James K.

Date: 2018-08-29 00:08:30

Their flooring prices are very reasonable and they are flexible and quick with scheduling/installation. The owner is a nice guy and means well but he is extrememly busy and english isnt his first language so keep that in mind. Overall I would use them again because if you compare service and price I dont think I would have been able to get the same deal anywhere else.

Source: icon-google Yelp
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Helen K.

Date: 2023-12-16 03:28:28

It's taken me a couple years to write this review because I'm still traumatized by the terrible work Jason/Jian's team did to my house. Kitchen- overall install of cabinets and tiles were not bad but the materials used are cheap as things are chipping. The cabinets are also not uniform in color and it bugs me daily. Bathrooms- do not let these people install any tiles. The spacing between the tiles are off, they smeared the grout and let it dry so it always looks dirty, the edges are off, tiles are not leveled, they installed the shower head soooo high I have to go on my tiptoe to try to grab shower head, the list goes on. This was my first remodel. We were on a major time crunch. I chose the cheapest contractor without any time to educate myself so everything was rushed. I ended up refusing to pay the rest of the balance because of the terrible job they did but I should have paid way less because I'll spend a lot more redoing their mess one day.

Source: icon-google Yelp
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Scott T.

Date: 2018-12-24 22:58:28

The owner Jason was very rude just like what another reviewer said. I think he is the rudest person I have ever dealt with. He talked down on you. I still have bitter taste in my mouth. He has zero interpersonal skills.

Source: icon-google Yelp
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Sam P.

Date: 2018-10-11 15:47:28

Got a quote from "Jason" so he comes by to give estimate. After three texts and phone calls, he finally sends a quote four days later. Not sure how he is quick and prompt. Within two days we decide to move forward and he suggests a time to meet at his store to pick out cabinets, floors etc. He fabricates a lie about the appointment time on the same day we were suppose to meet which was already a good week after we decided to go forward. So now two weeks into this process with him and couple of red flags, I chose to just be patient. We finally meet to see cabinets and floor... pretty outdated style and colors. We picked out least offensive option and he visits again for measurements. Now this time around, reflecting back on his quote he wants nothing to do with the electrical work or wall texturing/fixing damage even for the kitchen and bathroom that he is remodeling. Third red flag. After couple of days passes by and again no response from him, we had to part our separate ways after wasting over two weeks. So lesson learned, if you want a quality workmanship with good reliable/responsible contractor, Jians is the opposite. I am glad that it didn't work out because he is the person who would quit in the middle of the job.

Source: icon-google Yelp
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Alice C.

Date: 2017-10-29 02:31:47

The owner is not very responsible and is actually quite rude. He took a long time to finish a kitchen. Once everything was done, some of the work he did came a part. We told him about the problem and he said no problem. He would fix the problem in a few days. Then a couple weeks later we asked him again. He said "rest assure" I promise you it will get taken care of. Well it's been 2 months, tried calling him.. then kept blowing it off... I guess he had no intention of fixing the problem.. even though he smiles at you and says "of course we will fix it! It's our responsibility." We even told him we can pay more money... and he just said "I will be there in a few days..." what a liar...

FAQ About Jian's Kitchen & Plus — Based on Independent Research

What materials can I order a countertop from Jian's Kitchen & Plus?

What types of spaces does Jian's Kitchen & Plus fabricate countertops for?

What shapes of kitchen countertops does Jian's Kitchen & Plus fabricate?

What countertop design styles does Jian's Kitchen & Plus most often implement in Norwalk, CA?

What is the service area of Jian's Kitchen & Plus?

What types of clients does Jian's Kitchen & Plus work with?

Does Jian's Kitchen & Plus have its own countertop fabrication facility?

Does Jian's Kitchen & Plus offer any discounts on countertop fabrication in Norwalk, CA?

What is the price category of Jian's Kitchen & Plus in Norwalk, CA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Jian's Kitchen & Plus?

What is the fabrication and installation timeline for a countertop at Jian's Kitchen & Plus?

How long does it take Jian's Kitchen & Plus to prepare a quote for countertop fabrication and installation?

Does Jian's Kitchen & Plus offer cutouts for sinks, cooktops, or other elements?

What guarantees does Jian's Kitchen & Plus provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Jian's Kitchen & Plus. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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