contractor place 4
Dayton, OH City Rating: We have identified this city as the primary city for this contractor.

JEM Designs

since

Examples of works performed by JEM Designs

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About JEM Designs

31.59

total score

The main rating value calculated from more than 30 indicators.
Exact value: 31.591752 out of 100.

For the last 15 years, the firm has been providing customers in the Dayton, Cincinnati, and Columbus regions with high-quality design and countertop services for restoration and new construction. The team can create a customized design for your home by combining an in-depth understanding of your renovation goals with the most up-to-date trends. This will result in a countertop that is completely unique. They provide a variety of countertops crafted from natural quartz and granite. These granite countertops mix forward-thinking look with classic utility in order to help you get the most out of the space in your house.

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Mystery Shopper Report

3.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.187268 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

0

No Data

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

1.3

Very High

Quote Time

5

Very Fast

Price Level

2.3

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

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Additional benefits of JEM Designs

Identifies as women-owned

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Free Wi-Fi

Checks

Credit cards

Debit cards

Cabinet store

Countertop store

Interior designer

Reviews about JEM Designs

All (13)

Google (8)

Facebook (5)

Source: icon-google Google
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Kelly Lawhorn

Date: 2024-03-07 13:37:51

I highly recommend JEM Designs for a kitchen remodel. From the moment I met Tiffany, I felt confident I would have the kitchen of my dreams. Not only did she help keep me on budget, she also checked in frequently and made sure everything was on schedule. I truly appreciate both Tiffany and Danny for making my kitchen a place we love!

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Chantele Gillman

Date: 2022-08-05 13:11:25

Tiffany at Gem Designs was absolutely fantastic to work with. She was very attentive to details and had great recommendations for our complete kitchen renovation. She truly went above and beyond what I had expected. We are VERY pleased with the outcome of our beautiful new kitchen! Thanks Tiffany for everything!

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jim caley

Date: 2024-01-12 14:38:11

Tiffany and JEM Designs were very helpful in our kitchen redesign and remodel. Much more than just ordering cabinets - Tiffany had unique ideas and recommendations that maximized how we could use the space and stay within our budget. We highly recommend!

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Josiah Ruff

Date: 2024-04-26 12:01:10

Jem designs is a fantastic company to work with Lindsey did our designs and edit and changed everything to our liking took our kitchen from the 60s with an update look at an affordable price with the valley wood cabinetry line They answered any questions I had as I was doing the install myself and replaced the one damaged thing I had quickly and promptly Thanks so much Some before and afters with the new designs there is a little more work that needs done

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Jessica Sierschula

Date: 2023-03-09 13:06:34

Tiffany at JEM helped make our kitchen vision a reality. She understood our budget and has an insane eye for design. She gave us so many helpful recommendations and was very honest. We would highly recommend working with Tiffany on any renovation project.

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Cindy Hemedinger

Date: 2024-05-25 19:43:37

JEM Designs is a featured company through the remodeling company we used, Buckeye. From the time we entered Tiffany Chambers was professional and thorough. We were remodeling two full and one half bath, so two large and one small vanity with sinks. Tiffany helped us pick styles and colors that will be a part of our home for many years to come. The workmanship of the vanities is exceptional, and the materials for the sinks is just what I envisioned. Any future projects would be enhanced by working with this company.

Source: icon-google Google
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Kristen Engle

Date: 2022-05-14 18:05:36

I had a fantastic experience renovating my kitchen and garage entry with Tiffany at JEM designs. For my first renovation of any kind, I was looking for a guide through all the incredible options, features, and styles to find a fit for my family, budget, and tastes. Tiffany prepared me for everything to come and had fantastic resources and recommendations for everything I wanted to do. I cannot recommend her enough!

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Carmen Nauseef

Date: 2024-04-10 19:35:07

We are absolutely thrilled with our purchase and the exceptional service provided by Tiffany Chambers from JEM Designs! Having worked with her previously, we can confidently say that she consistently exceeds our expectations. Tiffany has a remarkable ability to understand our ideas and vision, effortlessly bringing them to life. Our most recent project, a basement dry bar, has turned out even better than we could have imagined. We eagerly anticipate collaborating with JEM and Tiffany on our next project.

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Gary Martinelli

recommends

We had never done a kitchen remodel before and Tiffany put us at ease by walking us through the process and hand-holding us as we made our selections. She offered great advice to make sure we didn't make any big mistakes and that everything we selected blended well together. Shawn (our installer), works extremely well with Tiffany and understood exactly what we wanted to achieve. He always let us know where he was with the install, was on schedule, neat, patient, and super friendly. They made the process as painless as possible while our kitchen was "shut down". It turned out great!!!

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Mike Chanatry

recommends

There was an easiness about the encounter and the sense that the designer (Tiffany, et. al.) knew what you were looking for without a lot of the agony we'd experienced with other places. The end result exceeded expectations. The cabinets were ordered and arrived without delay; countertops local and available for our own review and selection; installation top drawer with local contact, etc. Couldn't be more pleased with the process, timing and overall result. JEM City has my unequivocal recommendation.

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Lisa Copeland Corsiglia

recommends

I love my new cabinets and countertop! Alexis was so helpful!

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Manda Stammen Heid

recommends

Tiffany has been amazing during our kitchen remodel journey! Very professional, creative, and thoughtful during the process. Quick response time for all of my questions.

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Jeff Rolls

doesnt_recommend

Went into Jem Design because of the great reviews. I showed Alexis some picture of my current kitchen, provided a drawing with measurements and basic concept of what I wanted. I decided on a cabinet face and color I though I would like and left. A week later I get and e-mail from Essence stating she is finishing my design (guess I get no further input) and would sent it out soon. On the next day I get and invoice for 19K for the cabinets (not including countertop) along with some pictures. I have no idea what any of the cabinets are like on the inside, what pull out options there are, anything. I just receive the pictures and the invoice. I call and my designer (Alexis) and she isn’t there so I email my concerns. Two days later at 4:42 pm I get another e-mail from Essence stating they are working on my changes, and let her if I had any questions. My first question is if you close at 5:00 don’t email 18 minutes before you close so by the time I see it your gone for the day. The next day I call once again, and to my surprise my team isn’t available. I let John (who answered the phone) know my frustration. He states he will take care of it and also come out Friday to get “good” measurements from my house. He said he would be there at 9:00 am (he arrived at 9:15 only 15 mins late but late is late). John was very professional and polite, he collected the measurements he needed and stated they would be in contact with me. I again informed him that wasn’t sure what I wanted, the design I offered was just a one option, however I was open to other. If I’m going to spend between 50 – 60K I wanted some options. I want to make an informed decision, I want to see the options, and make my choice. I hear nothing for two weeks, then I send an e-mail and get the response, we are just finishing up and I’ll send you something before the end of the end, a little while longer I get the same picture (minus two wall cabinets) as I did weeks ago. Again with no explanations. I send off an email stating expeditions are not be met and I feel as if they don’t want my business. Again I hear nothing. I’m getting much better service from Home Depot then this place. I guess if your lucky enough to get Tiffany then you may have a better result then I did, however this place is full of customer NO-SERVICE. I had such high hopes.

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