Jacksonville Countertops

We rate the staff friendliness of Jacksonville Countertops as Poor. Based on our mystery shopper research, the staff at Jacksonville Countertops showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Jacksonville Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Jacksonville Countertops directly to better understand their approach to customer service.

We rate the staff expertise of Jacksonville Countertops as Good. The staff member from Jacksonville Countertops who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Jacksonville Countertops may vary. We recommend contacting the company directly for more comprehensive information.

Jacksonville Countertops is an established company, operating since 2013. According to our research, Jacksonville Countertops has been in business since 2013, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Jacksonville Countertops directly to confirm the accuracy of the details.

We note that Jacksonville Countertops has a dedicated office. Our research revealed that Jacksonville Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Jacksonville Countertops directly to confirm the latest details.

We note that Jacksonville Countertops has its own production facility. Our research revealed that Jacksonville Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Jacksonville Countertops directly to confirm the accuracy of this data.

Jacksonville Countertops offers discounts for veterans. Our research revealed that Jacksonville Countertops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Jacksonville Countertops directly to confirm the accuracy of this data.

We rate the production time of Jacksonville Countertops as Very Slow. Our research revealed that Jacksonville Countertops quoted a project completion time of 35 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Jacksonville Countertops before starting a project. Important: Our evaluation is based on information provided by Jacksonville Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Jacksonville Countertops.

We rate the deposit level of Jacksonville Countertops as Standard. Jacksonville Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Jacksonville Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Jacksonville Countertops.

We did not receive quote preparation data from Jacksonville Countertops. Unfortunately, Jacksonville Countertops did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Jacksonville Countertops remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Jacksonville Countertops directly to clarify timelines and conditions.

We did not receive pricing information from Jacksonville Countertops. Unfortunately, Jacksonville Countertops did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Jacksonville Countertops, which is recognized in our rankings for other parameters. We recommend reaching out to Jacksonville Countertops directly to obtain pricing details and further information.