About In House Kitchen Design — Ranked №3 Countertop Fabricator and Installer in Boston, MA
72.29
total score
The main rating value calculated from more than 30 indicators.
Exact value: 72.286266 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
In House Kitchen Design, founded in 2011, ranked number 3 in Boston, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included In House Kitchen Design among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
In House Kitchen Design: Total Score & Key Ratings
The Total Score of 72.29 out of 100 achieved by In House Kitchen Design in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — In House Kitchen Design has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.88 out of 5.
You can read detailed information and evaluations from our independent research of In House Kitchen Design’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact In House Kitchen Design directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about In House Kitchen Design
In House Kitchen Design has 10 years of experience. Nowadays In House Kitchen Design provides one of the best countertop installation service in Massachusetts.
You can get a free consultation of company’s managers, who will advise you colors, materials and shapes of great countertops. Designers of the company will draw 3D plan of your future countertop.
If you have no time to visit its showroom, you can read real feedback of customers on independent sources of information.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 52
Google
4.9
reviews: 40
YELP
4.3
reviews: 12
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.881611 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of In House Kitchen Design as Poor.
Based on our mystery shopper research, the staff at In House Kitchen Design showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with In House Kitchen Design’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting In House Kitchen Design directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of In House Kitchen Design as Good.
The staff member from In House Kitchen Design who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at In House Kitchen Design may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.9
Established
Company Age
In House Kitchen Design is an established company, operating since 2011.
According to our research, In House Kitchen Design has been in business since 2011, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting In House Kitchen Design directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that In House Kitchen Design has a dedicated office.
Our research revealed that In House Kitchen Design operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting In House Kitchen Design directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that In House Kitchen Design has its own production facility.
Our research revealed that In House Kitchen Design operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting In House Kitchen Design directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
In House Kitchen Design does not offer discounts for veterans.
Based on our mystery shopper research, we found that In House Kitchen Design does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting In House Kitchen Design directly for confirmation.
Production time
4.7
Very Fast
Production time
We rate the production time of In House Kitchen Design as Very Fast.
Our mystery shopper research revealed that In House Kitchen Design quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. In House Kitchen Design is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by In House Kitchen Design during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with In House Kitchen Design.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of In House Kitchen Design as Standard.
In House Kitchen Design requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by In House Kitchen Design may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from In House Kitchen Design.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of In House Kitchen Design as Very Fast.
Our mystery shopper research revealed that In House Kitchen Design prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. In House Kitchen Design is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with In House Kitchen Design.
Affordability
4.6
Low
Affordability
We rate the price level of In House Kitchen Design as Low.
Our mystery shopper research revealed that In House Kitchen Design offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $61.56 per square foot, while for Carrara Morro quartz, the price was $57.1. These prices fall into the Low category, making In House Kitchen Design an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $5134 for Calacatta Idilio quartz and $4762 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from In House Kitchen Design.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of In House Kitchen Design
Small business
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
In store pickup
Kitchen & Bath
Cabinet store
Bathroom remodeler
Bathroom supply store
Countertop store
Home improvement store
Kitchen remodeler
Kitchen supply store
Reviews about In House Kitchen Design
All (23)
Google (10)
Yelp (13)
Source:Google
Cynthia zhengyun qi
Date: 2023-01-02 16:30:16
I highly recommend Amy and Leo for kitchen cabinets and countertops. They have great design ideas, high quality products, super competitive pricing, and quick turnaround timeline. We managed to get all our cabinets installed within 6 weeks and countertops within 1 week after ordering. We have shopped around several dealers before we decided to go with Amy and Leo. They are by far the best both in terms of quality and value. They are one of our best decisions for our kitchen remodeling project.
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Source:Google
Tony Pepdjonovic
Date: 2024-08-31 18:36:14
In House Kitchen Design is the best! Leo and Amy are so genuine and knowledgeable. Their cabinets and quartz countertops are beautiful and they are very fairly priced given the quality.
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Source:Google
diane soper
Date: 2022-11-29 17:39:53
In House Kitchen Design is a fantastic company. Extremely knowledgeable and talented. Excellent quality of cabinets. Well made and sturdy. Amy and Leo are extremely knowledgeable and very talented in designing and building a kitchen. They run a very professional company. Communication is top. Their installers are hard working and know what they are doing. In House remodeled a kitchen for me a couple years ago and I was so delighted with it. I’m know building a new home and I’m extremely grateful they were able to do my kitchen in the new home. Very reasonable prices with excellent quality of cabinets and countertops.
I have attached pictures from the kitchen remodel a few years ago and will upload pictures of my new kitchen when finished. Amy and Leo have gone above and beyond my expectations. I am truly blessed to have them in my life. Wonderful family!! If I could give a 10 I would. 5 just isn’t high enough!
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Source:Google
Renee Reid Goldsmith
Date: 2024-09-16 18:12:41
Working with Amy at In-House Kitchen Design was a great experience. As this was my first time attempting a complete renovation, Amy was attentive and patient. She understood my vision and helped me select the cabinets, countertop and finishes she knew I’d love. I fully recommend In-House.
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Source:Google
Sneha Evans
Date: 2024-03-04 23:54:56
We hired In House Kitchen to install hard wood floors on the first floor of our home. Leo and his crew did a wonderful job! They were efficient, easy to work with, and we are so pleased with how things turned out!
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Source:Google
Chandan Sharma
Date: 2024-04-03 22:27:22
Very professional team that values time and keeps the customer updated with realistic timeline about the project. Did a fantastic job on our kitchen remodeling project, and happy to recommend this team to anyone looking for a kitchen remodeling/Design!!!!
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Source:Google
Vanessa Williams
Date: 2024-05-18 10:09:14
Kitchen designs did a wonderful job they were excellent they were experienced and the prices were great I highly recommend them for any job in your kitchen or bathroom or any part of your house they were excellent they are professional
they do a great job I highly recommend them.
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Source:Google
Michaelle Fleurissaint
Date: 2023-09-30 14:19:27
In-House Kitchen Design is a great company to work with for all your house renovation. Although, they specialize in kitchen renovations, they also renovated my dining and living rooms. The entire team is highly professional, easy to work with, and respect timelines. Amy did a wonderful job helping me and my husband pick our new kitchen cabinets, and she also did a superb job with the design. Leo truly knows this job inside and out, and an awesome guy to work with for your kitchen renovation. Andy always come to the job site with his crew on time; they did a great job from beginning to the end. This is a company that you can contact even after the job is done and they will respond to your phone calls. I highly recommend In-House Kitchen Design for your next kitchen renovation.
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Source:Google
Meisha Reece
Date: 2023-07-25 15:58:33
We recently worked with In House Kitchen Design and the experience was truly amazing. Leo and his team were nothing but reliable and very professional. Amy was great getting us all set up before the work started and they were great about explaining what to expect. Our kitchen looks amazing and I’m just so happy to have found great workers who are professional, reliable, and thorough.
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Source:Google
Jason Hu
Date: 2022-02-04 00:00:46
Working with Amy and Leo have been super easy. They removed my old cabinets and installed the new cabinets including taking care of the plumbing and electrical work. The work was all done in the time frame they promised (1-2 weeks). The pricing was also competitive. The new kitchen came out great, thanks!
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Source:Yelp
Therese C.
Date: 2025-06-20 22:48:34
They came over in an emergency when our sink broke off of our countertops. They did a great job fixing it and at great cost. Would hire again for sure.
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Source:Yelp
D S.
Date: 2022-12-01 19:34:57
In House Kitchen Design is a fantastic company. Extremely knowledgeable and talented. Excellent quality of cabinets. Well made and sturdy. Amy and Leo are extremely knowledgeable and very talented in designing and building a kitchen. They run a very professional company. Communication is top. Their installers are hard working and know what they are doing. In House remodeled a kitchen for me a couple years ago and I was so delighted with it. I'm know building a new home and I'm extremely grateful they were able to do my kitchen in the new home. Very reasonable prices with excellent quality of cabinets and countertops.
Amy and Leo have gone above and beyond my expectations. I am truly blessed to have them in my life. Wonderful family!! If I could give a 10 I would. 5 just isn't high enough!
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Source:Yelp
Theresa B.
Date: 2020-12-14 22:57:24
We purchased cabinets and countertops for a kitchen renovation. Amy and Leo were very professional, knowledgeable and courteous from project start to finish. The quality of the work was outstanding and they delivered in a timely manner and on schedule as promised. Amy was especially generous in offering design suggestions and recommendations on products. Leo was very responsive in correcting a minor issue with a cabinet post installation. Love our new kitchen. Highly recommend In House Kitchen Design!
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Source:Yelp
Jason E.
Date: 2019-07-21 16:57:28
If your looking for a kitchen upgrade without the hassle or pressure, stop at this very friendly and affordable neighborhood business. Amy (co-owner) was a joy to work with, she was informative, patient and trustworthy. She provided options on the work and the products. She was honest, knowledgeable and true to her word throughout. She gave me timelines that were met and exceeded. She also threw in upgrades and add ons after the original sale. Amy kept in communication throughout the project (which finished ahead of schedule) and her team of installers were professional and efficient. When I discovered a very minor issue with a cabinet door (post install) she sent out her partner Leo (co-owner) immediately. He fixed the hinge and was in and out in 2 mins. I couldn't be more happy with the product, the process, the customer service and the overall experience. If you're thinking of a remodel, I highly recommend checking out In House Kitchen Design.
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Source:Yelp
joanna c.
Date: 2019-06-01 18:05:11
Not sure if I've already put in a review but if not, here goes: These folks, Amy and Leo, put in great kitchens. They've done two for me now, one two years which looks great and one just two weeks ago. When I needed a new kitchen in a short time period, I called Leo and he immediately got back to me and assured me that they could fit me in. With only two weeks notice, I had a new kitchen in within a week. It takes a few days between the cabinets going in and the countertop going in only because a template has to be made after the cabinets go in. I'm sure only for that, it'd have gone in in two days.
Amy is also very helpful and helped me with the design.
All the workers were hard working and very accommodating.
I really can't say enough good things about these guys. It's very comforting to know that you c
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Source:Yelp
Shawn W.
Date: 2019-04-07 23:06:25
Awesome job with our kitchen in Boston! Leo came over and measured & gave us design ideas. We picked the cabinets and countertops, which are awesome quality...and all soft close. He utilized every square inch of space, which was important in our city home. We stopped into his business in Dorchester to see some of the products, and met his lovely wife, who runs the business side of things. We are so happy with our work, we'll DEFINITELY use Leo again!!
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Source:Yelp
EricAndEileen H.
Date: 2018-05-16 21:33:40
In House Kitchen and Design did a great job with our kitchen cabinets! They were very flexible with our construction schedules as we had a lot of delays. More importantly the customer service that Amy and Leo provided was great. They were prompt to answer any questions and concerns we had, and were quick to fix small issues we had with the cabinets. I am very confident that if we need help with anything else that may arise they will come out and help us quickly. Great prices and quality cabinets, would def. recommend to friends and family! Hope all goes well in the future with the company!
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Source:Yelp
MyraBeth H.
Date: 2017-08-14 20:49:22
So happy with my new kitchen by In House Kitchen Design. Professional, punctual, and impeccable work AT ITS BEST! LOVE LOVE LOVE IT! Thank you so much Leo and Company!
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Source:Yelp
Nancy R.
Date: 2016-08-26 16:36:28
I had granite countertops and a granite island installed in my kitchen- the workers were here when they said they would be and finished the job as promised-everything completed in a few days! I was very impressed with their attention to detail and professionalism. I received a follow up call to make sure I was happy with the work. I shopped around for about 6 months before I decided on In House Kitchen design-they gave me the most for my money. Don't hesitate to use this company.
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Source:Yelp
Michelle R.
Date: 2016-01-14 22:45:57
In House Kitchen Design is the way to go, if you are looking to remodel your kitchen! They have a large selection of options and a very nice showroom. Leo is very professional and was very helpful in finalizing my overall kitchen design. From start to finish, everything went smoothly and on time. Leo's team of installers are top notch. The level of craftsmanship was impressive as a few of my cabinets were customized on the spot for our specific design! I couldn't be more pleased with my new kitchen! I highly recommend In House Kitchen design, you will not be disappointed with the service and price!
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Source:Yelp
Jacky C.
Date: 2015-11-21 20:01:40
Superb customer service! My wife and I bought an old house which needed to be completely renovated, the kitchen is large and we really didn't know how we wanted it to be looked like.
The receptionist we met with first was nice and patient, she gave us enough helpful introduction and suggestions. The designer Leo was also cordial and professional, after measuring our space, he came up with some great designs. His constructors did a great job installing the cabinets and granite countertop, they were pretty detail focused and efficient, the installation just went as smoothly as it could have. Great job guys-thank you!!
What they impressed me is not only the price or speed that the product can be delivered, but also the service to ensure that the customer is satisfied with the job they did. Highly recommended!!
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Source:Yelp
Nehia A.
Date: 2020-12-24 14:38:13
Leo was very helpful at the start of the job but became extremely unprofessional once the job started. For the price I paid, I wanted the stone to look perfect and it didn't.
To start, he said each slab would be 1 1/2" thick but it was 1 1/4" thick, something I overlooked.
The island was double the thickness of standard slabs and the seams are all very visible. When I asked his team to buff the seams down, he buffed only a small section in front of the sink. So, now, the island slab looks like it's two distinct pieces.
Finally, we had agreed to have the same stone used for the counters to be used for a full height backsplash. However, once installed, the lines of the stone weren't straight. The lines were diagonal and off by more than 1/4". When I pointed this out to Leo, he started to yell and scream and said 1/4" isn't a big deal. In the end, he ordered his crew to take the stone down and left.
I was nervous because of how loud and angry he was. Stay away if you're looking to have your home done --- and not a rental, and you care about precision
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Source:Yelp
Lee L.
Date: 2017-06-26 20:43:21
I had them install Kitchen cabs I purchased from them
totally bait and switch, did not get the required permits , was not registered with the State
installed cheap cabinets not the ones shown in the showroom
Cabinets are all from China using press wood and skim wood, alot of defects in the product
know what you are doing if you decide to hire them
I would question these reviews .....buyer beware
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Source:
FAQ About In House Kitchen Design — Based on Independent Research
What materials can I order a countertop from In House Kitchen Design?
During our independent research, we found that In House Kitchen Design offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by In House Kitchen Design’s clients in Boston, MA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does In House Kitchen Design fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, In House Kitchen Design is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does In House Kitchen Design fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by In House Kitchen Design, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does In House Kitchen Design most often implement in Boston, MA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that In House Kitchen Design successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of In House Kitchen Design?
The company’s office is located at 415 Neponset Ave, Dorchester, MA 02122, but its work is not limited to just the city of Boston, MA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does In House Kitchen Design work with?
Like many participants in our rating, In House Kitchen Design works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, In House Kitchen Design often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does In House Kitchen Design have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether In House Kitchen Design has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does In House Kitchen Design offer any discounts on countertop fabrication in Boston, MA?
According to our research, In House Kitchen Design does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, In House Kitchen Design may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of In House Kitchen Design in Boston, MA?
According to the assessment of our independent rating, In House Kitchen Design in Boston, MA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $5134$ at a rate of $61.56$ per sq. ft., and the cost using Carrara Morro quartz was $4762$ at a rate of $57.1$ per sq. ft. These prices turned out to be among the lowest of all companies in Boston, MA, which allowed us to categorize In House Kitchen Design as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from In House Kitchen Design?
Yes, according to our research, In House Kitchen Design offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at In House Kitchen Design?
According to our independent research, In House Kitchen Design in Boston, MA offered one of the fastest fabrication and installation timelines for a stone countertop — just 10 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 10 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take In House Kitchen Design to prepare a quote for countertop fabrication and installation?
According to our research, In House Kitchen Design in Boston, MA prepared a project estimate within 10 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does In House Kitchen Design offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, In House Kitchen Design performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does In House Kitchen Design provide for its work?
According to our information and industry practice, In House Kitchen Design, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact In House Kitchen Design in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on In House Kitchen Design. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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