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Milwaukee, WI City Rating: We have identified this city as the primary city for this contractor.

House of Stone Inc

since 1990

Examples of works performed by House of Stone Inc

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About House of Stone Inc

70.42

total score

The main rating value calculated from more than 30 indicators.
Exact value: 70.421204 out of 100.

If you haven’t come up with materials, colors and appearance of your future kitchen or bathroom, resort to the services of House of Stone. This is a place that offers heaps of limestone or granite countertop options that may differ in appearance, size, and shape, but not in their quality. The company strongly believes that new technologies can make eco-friendly produce more widespread and affordable. It attaches great importance to the quality and diversity of the materials and a close engagement with clients. The brand is noted for a variety of technical implementations and constant desire to be one step ahead of others.

More info

Mystery Shopper Report

4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.984329 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.4

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact House of Stone Inc for a Free Estimate

1701 W St Paul Ave, Milwaukee, WI 53233

Additional benefits of House of Stone Inc

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

In store shopping

Countertop store

Reviews about House of Stone Inc

All (16)

Google (8)

Yelp (8)

Source: icon-google Google
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Heather Ingram Ortiz

Date: 2018-04-29 23:18:03

A friend recommended House of Stone, and we dropped in while driving by one day. The selection was incredible and Valerie had a lot of patience with us as we chose a perfect quartz. We brought home samples to see them against our cabinets and flooring. The appointments were all completed in a timely fashion. The final product installed completely transformed our kitchen. We love it! (Thanks for all the Tootsie Rolls, too!)

Source: icon-google Google
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Sarah Rebernick

Date: 2021-05-24 01:48:30

Wonderful experience and I’m exceptionally pleased with my new countertops. They did a beautiful job with fabrication and installation and I was amazed at how quickly the work was completed.

Source: icon-google Google
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Roshelle Pearson

Date: 2018-08-17 18:39:00

I found House of Stone through a simple google search. I took the time to compare 5 different stone companies in the Milwaukee area from price to average turn-around time to friendliness of staff. When showing up in jeans & t-shirt most places didn’t take me seriously not to mention told me it would be minimum 2-3 weeks for measurement appointment & then 5-6 weeks from time of measure to install. House of Stone was the only place that made me feel comfortable when discussing options, answered all my questions and allowed me time to think through my choices not pressuring me into making an appointment or putting money down. Also, once I was ready I had a measurement appointment within a week (Todd was amazing!) and my quartz counter tops with full backsplash were ready to be installed in just a couple weeks (Todd & Eddy were so great to work with!). The install was so easy & the countertops looked absolutely beautiful. House of Stone wasn’t the cheapest of the 5 places I compared. They sat about in the middle, but when considering their friendly staff they were far above all the other places. I highly recommend House of Stone to anyone that want’s beautiful stone with friendly service!

Source: icon-google Google
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Hayley Geers

Date: 2023-07-10 23:03:20

We had a great experience with House of Stone! Safonya was so helpful, and knew where to direct us when it came to choosing the countertops for our kitchen!! We were lucky to have met her. We couldn’t be more pleased with how they turned out! They also made everything a breeze! Highly recommend!

Source: icon-google Google
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Cassie Schmitt

Date: 2021-04-02 18:11:49

The show staff were very friendly and helpful. I wanted to support a local business even though it would cost a bit more but I regret that decision. The workers sent for measurement and installation/repair both arrived well outside their given time frames. When the quartz was installed there was a wide, irregular seam where they cut the hole for the faucet, which was very noticeable since it was in the center and right above the sink. They sent someone to re-caulk and fix the seam twice but we were still not happy with how it looked. When I spoke with the owner he was very rude and condescending. He said my only recourse was to find an outside fabricator to come in and say the installation/product was defective and even then the stone manufacturer probably would not agree to send a new stone. I would not recommend this company.

Source: icon-google Google
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Colleen Keane-Mullooly

Date: 2023-04-01 22:58:44

We had a great experience with House of Stone, especially with Todd. They created an amazing bathroom vanity top and we’re were very detail-oriented every step of the way. Todd’s profound knowledge and experience was helpful as we converted an antique dresser into a vanity. His profound knowledge and experience of both materials and design helped us to create a bathroom that is beautiful and timeless!

Source: icon-google Google
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John Hoylman

Date: 2021-06-18 18:57:40

Safonya and the whole crew were great to work with. I had a complicated retrofit vanity top order and they handled it beautifully. Very responsive, accommodating and friendly. Thanks!

Source: icon-google Google
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Doris Raffaele

Date: 2022-10-02 21:34:00

We have used House of Stone for granite countertops years ago when we remodeled our kitchen & bath. They have a showroom with slabs of stone (granite, quartz & more) and they are great to do business with. We have always been very satisfied.

Source: icon-google Yelp
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Pedro L.

Date: 2025-05-21 01:11:31

We did have a great experience in the purchase of two quartzite pieces for our kitchen counters. From the professional guidance to acquisition of the pieces, to the proficient skills of the removal and installation of the pieces. Costumer representative, Mr. Don Rindahl did a wonderful job in all the steps he was involved, thank you!

Source: icon-google Yelp
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David P.

Date: 2024-12-30 16:15:21

Very happy with our kitchen countertop and HoS making sure it got put in time for Xmas 2023.

Source: icon-google Yelp
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Melynda W.

Date: 2019-08-04 20:35:55

My husband and I have worked with the folks at House of Stone multiple times over the last several years and everytime we are impressed by their excellent service, courteous employees and their ability to work with our timelines. In fact, we recently upgraded our guest bathroom and had House of Stone fabricate and install our new quartz countertop. We waited until the last minute to select the perfect countertop and had out of town guests arriving within only weeks of our order being placed... and they made it happen, just in time for our guests to arrive! We were so impressed! If you have some new construction or remodels on the horizon, get over to House of Stone, you will NOT be disappointed!

Source: icon-google Yelp
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Kevin R.

Date: 2017-12-23 16:34:47

We were very satisfied with the work House of Stone did in our Kitchen! We went into the showroom knowing that we wanted two contrasting color in the kitchen, one color for the island, one for the countertops. My wife and myself initially picked an off-white color and a black from their huge array of choices. Our designer, Valerie, ultimately talked us out of using the off-white and going to more of a pure white color. Glad she did so! The end result was better than we imagined! They were able to cut the huge island piece with no seams which was quite impressive. While House of Stone is a large granite and marble fabricator that does a lot of commercial work, they are able to tuck in residential remodel work that is worth the wait!

Source: icon-google Yelp
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Caroline P.

Date: 2012-11-03 23:32:48

Firsties! Tons of great remnants (seriously, something like 100 pieces) - no need to spend tons of cash on a full size piece of granite if you're only doing a bathroom. Which is exactly what I needed. Lots of edge options as well. I stopped by late on a Friday afternoon and even though they were ready to close, Mary helped me look around at the remnants and pick a great piece that's gonna be awesome in my guest bathroom. And... it's right next door to BBC lighting (which I am addicted to).

Source: icon-google Yelp
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Dodi D.

Date: 2020-11-27 15:30:41

Customer service is horrible! Had countertops installed 5 years ago and the seams were deteriorating. Called for repairs, and was told "no problem, we can get someone out there in a week or two" but no one will follow up with me and I've repeatedly sent emails and have called. Would never trust this place of business.

Source: icon-google Yelp
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Rachel J.

Date: 2017-09-13 14:45:51

1 star is being nice. Horrible customer service. Lady at the phone will say anything to keep disgruntled customers happy. The whole process should have taken 4 weeks tops. We were left without a functioning kitchen for 2 months while we waited for this company to get their crap together. They over book and then lie about why they didn't show up(no phone call either) to 2 install appointments. And on top of everything, we paid in full up front and they avoided our phone calls like the plague. I was in panic mode thinking these people just took $4000 from us and are going to leave us hanging. Had to use different phone numbers for them to pick up! She also told us we would get compensated for all the problems. Guess what, we got nothing! I've never dealt with such an unprofessional business.

Source: icon-google Yelp
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Jason K.

Date: 2016-07-14 17:42:31

After days of waiting for a response and quote, we scheduled a measurement for fabrication, and waited 3 hours for them to show up as scheduled... no tech showed up and no call. Unprofessional. They told us they were very busy - but that's not an excuse for poor customer service, and for wasting our time. We'll use a different fabricator.

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1701 W St Paul Ave, Milwaukee, WI 53233