Holbrook Granite & Marble Co
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Examples of works performed by Holbrook Granite & Marble Co
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About Holbrook Granite & Marble Co — Ranked №6 Countertop Fabricator and Installer in Boston, MA
total score
Exact value: 55.343333 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Holbrook Granite & Marble Co ranked number 6 in Boston, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Holbrook Granite & Marble Co among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Holbrook Granite & Marble Co: Total Score & Key Ratings
The Total Score of 55.34 out of 100 achieved by Holbrook Granite & Marble Co in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Holbrook Granite & Marble Co has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.9 out of 5.
You can read detailed information and evaluations from our independent research of Holbrook Granite & Marble Co’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Holbrook Granite & Marble Co directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Holbrook Granite & Marble Co
Holbrook Granite & Marble Co is in the top of customers rating of countertops companies in Massachusetts. There are many positive reviews concerning its products. The company continues winning respect among potential clients. The company not only manufactures and installs countertops, but they also replace the old ones and polish the new ones. Managers of the company will help you to make a real countertop just from your ideas. The business fabricates countertops, which have no analogues in the region. We added Holbrook Granite & Marble Co to the catalog of Countertops Contractors only after learning the company’s website and its
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 29
YELP
reviews: 18
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Holbrook Granite & Marble Co
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Wheelchair accessible
Accepts Credit Cards
Street Parking
Private Lot Parking
Dogs Allowed
Bike Parking
Plastic-free packaging
In store shopping
Countertop store
Contractor
Countertop Installation
Kitchen & Bath
Reviews about Holbrook Granite & Marble Co
All (27)
Google (9)
Yelp (18)
M J
Date: 2024-02-01 02:42:06
Fantastic group to do business with. My family has used them 5 or 6 times always with great results and a reasonable price.
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Linda
Date: 2021-08-09 18:12:49
FIVE STARS TIMES A HUNDRED ! Holbrook Granite and Marble went beyond all my expectations in terms of selection, price, time frame and professionalism. Loida knows what questions to ask when helping a customer decide on a product. I never felt rushed when deciding on the quartz I wanted. The crew went above and beyond ,as I live on the 4th floor of an apartment building with very limited parking available. They maneuvered through the halls and elevator w/o any problem. Through measuring, removal, disposal and installation ,their professionalism was duly noted. I couldn't be happier!!! My neighbor down the hall had them install countertops as well . Love, love love my new counters. Thanks Holbrook Granite and Marble Useful Funny Cool
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Martha Mace
Date: 2017-07-14 22:46:27
We found Holbrook Granite 2 years ago when remodeling our kitchen. Now we just bought a home and there was no doubt in my mind that we would use them again. Prices are great and I love that it is a family business. All involved are very professional and helpful. A great experience X 2!! You cannot go wrong using them.
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Abigail Valencia-Gooding
Date: 2021-12-30 15:51:56
From designing with Loida, to the attention to detail in the creation of my waterfall edge island, to the meticulous installation team, everything went smoothly and I couldn't be happier! The guys even protected the stairs on my deck as the carried the heavy countertop. Don't bother looking anywhere else for your countertop. You have the best people and best selection here!
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Alyse Gebhardt
Date: 2019-10-02 19:25:56
They have done three GREAT jobs for us!! Loida is very receptive to emails and phone calls! She provides excellent feedback as well as support! Jose’ is an exceptional installer and foreman!
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Caitlin C
Date: 2020-04-03 12:35:11
This place is the best! They have the best prices, super friendly staff and the quality of the work can't be beat. This is a family business. I bought a home recently and really wanted new counters in my kitchen without breaking the bank. I was able to get my dream--beautiful granite counters (Never thought I'd be able to afford) without going broke! We are SO happy with the work that was done. You honestly can't go wrong with choosing this company. You won't be disappointed!
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Rashi Chatterjee
Date: 2024-08-29 20:41:49
Prompt, professional, and knowledgeable crew. Delivered hassle-free courteous service on time. Wonderful experience.
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Jeffrey Richardson
Date: 2022-11-29 00:11:05
Great place for all your granite needs! Loida was wonderful to work with from start to finish! Easy to work with, great pricing, great communication, very quick turn around from picking out granite to template to install! They have a great connection with MSI in Norwood where we were able to pick out our exact slabs! Everyone was real pleasure to work with! Would definitely use them and/or recommend on future projects! Project location Sandwich, MA 11/28/22
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Louis Saro
Date: 2024-01-27 16:10:23
Our family used Holbrook Granite 3 times!!! Loida and the crew that installed were the best to work with and delivered on time!!! EXCELLENT!!! EXCELLENT!!! EXCELLENT!!!
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Linda L.
Date: 2021-08-09 16:57:34
FIVE STARS TIMES A HUNDRED ! Holbrook Granite and Marble went beyond all my expectations in terms of selection, price, time frame and professionalism. Loida knows what questions to ask when helping a customer decide on a product. I never felt rushed when deciding on the quartz I wanted. The crew went above and beyond ,as I live on the 4th floor of an apartment building with very limited parking available. They maneuvered through the halls and elevator w/o any problem. Through measuring, removal, disposal and installation ,their professionalism was duly noted. I couldn't be happier!!! My neighbor down the hall had them install countertops as well . Love, love love my new counters. Thanks Holbrook Granite and Marble
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John R.
Date: 2021-05-01 17:11:14
AWESOME COMPANY!!! If I could give them 10 stars I would. They were extremely professional and came for the installation exactly when they say they would. One of our pieces had a stain on it as the installer use putting it in. He noticed it....that says a lot!!! But, here is the "great" part. Without us even asking they came the very next morning and put the new piece in....now that is service... we will 100% use them on our next project.
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Maria M.
Date: 2020-12-03 12:14:05
I am so happy I found Holbrook Granite and Marble. I went to different places to look for Granite but they had the best prices. Loida was a great help and lovely to work with. Highly recommended!
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H S.
Date: 2020-02-15 22:22:24
Holebrook Granite & Marble was easy to work with and affordable. Loida was incredibly helpful. I was very indecisive about which counter to choose and she was patient with us from the beginning. I would recommend them to anyone. We love our new quartz counter! It is beautiful and they did a great job installing. Thank you! -Holly & David
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Ron G.
Date: 2019-10-07 15:29:35
Sorry, i guess I had the wrong company. Sorry for the mixup. I had the matter resolved.
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Sue L.
Date: 2018-07-27 13:58:22
I wouldn't use any other Granite place. They have great customer service, great prices and a great selection of remnants for small jobs. You won't be disappointed.
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Shirley H.
Date: 2018-03-02 22:24:36
Very good company to work with...I bought a new house in Randolph...originally, this company installed the granite countertop...then I hired them for install backsplash and countertop for center island for the kitchen....excellent service, very professional....highly recommended....
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Martha M.
Date: 2017-07-14 23:45:22
Excellent experience not ONCE but TWICE with Holbrook Granite. After the first time there was no doubt in my mind we would use them again when needed. Two years later here we are. You cannot go wrong. See for yourself. I love that it is a family business and they really do care.
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Laurie G.
Date: 2017-01-12 01:11:59
What a fantastic experience working with them. The young lady in the showroom was wonderful. She was very patient while I looked at all the different pieces of granite in their yard several times. She never rushed me along. She gave me my estimate immediately. I didn't have to wait for an email or a call like so many other places I went to. And their price was so, so much cheaper than everyone else. Then the men came out to measure our place exactly when scheduled. And they were very quick and efficient in doing so. And best of all we only had to wait about 10 days for the installation of the counters. They did a fantastic job on the installation and the seaming. It is near impossible to see where the seam is. Very impressive. And they did the cutout for our 70/30 sink perfectly. And when they installed the sink, it was set perfectly in the cutout. I am so happy about that. We have had our counters for about a month now. And we are just as happy with them today as the day they were installed. Gorgeous! I would definitely use them again without one moment of hesitation.
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Jack J.
Date: 2016-11-25 20:52:17
Overall a very positive experience. Extremely helpful & courteous people with very competitive pricing. They went out of their way to make all scheduling work for us. They showed up and performed the work when they said they would. Quality of materials and installation workmanship was outstanding. There was a slight communication issue due to a bit of a language barrier but nothing insurmountable. Highly recommend.
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Andrew B.
Date: 2016-09-26 14:08:54
Really couldn't be happier with my choice to use this fabricator for my project. They have a nice selection on site, although I needed to go to a warehouse to pick out a slab for my size project. Loida and team were happy to help with the selection process and were quick to respond to my emails or phone calls. The turnaround was very quick and before I knew it, I was looking at my beautifully installed countertops with pride. I'll definitely be going back when it comes time for other home remodeling projects. Highly recommended!
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Debbie R.
Date: 2015-05-21 23:34:43
I used this company several months ago. I purchased a new stove that wouldn't fit flush to the wall. They were able to customize a shelf over the stove that almost perfectly matched the granite currently in my kitchen. They were friendly, timely and did a great job. I own a business with my husband and appreciate when people give us good honest reviews so I thought I would pay it forward. I highly recommend them, their fees were also very reasonable.
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Tanika R.
Date: 2015-05-16 12:04:03
They beat pricing for all local competitors around signifigantly. I thought it was to good to be true, but gave it a shot because we all have a budget. I couldn't be more happy with the work. 2 week turn around. Grain flows nicely at the seam. Great work.
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Isabella G.
Date: 2014-08-20 13:45:07
Awesome work!!! Can't say enough about our granite counter top! It's absolutely GORGEOUS!
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Kelly R.
Date: 2013-12-21 17:33:32
Exceptional service, outstanding product AND it is the most affordable granite in the area. We remodeled our kitchen and based on previous experience we knew just where to go. We went in and borrowed a few samples to look at and think about as we designed our kitchen. From start to finish it took us about 6 months to finish the job and our interactions with Holbrook Granite were just lovely every step of the process. They checked in proactively were available to bounce ideas off when we needed professional input. The template process was quick and easy, turnaround time was outstanding. They explained the entire process and were quick to educate us of ALL the options available and the pros and cons of everything. The actual installation was amazing, on time, efficient use of time, outstanding service and communication, exceptional product, best prices out there. Once again they exceeded every expectation I could have of a company, service and end product. I recommend them to everyone doing a remodel.
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Joe B.
Date: 2012-05-13 22:54:57
We are renovating a home in Marshfield and decided Granite Countertops are the way to go for the kitchen. We were fortunate enough to include Holbrook Granite among the providers. They have an outstanding selection of granite at the very best pricing. It was no easy decision. Our countertops are singularly the largest investments in the project. We visited several granite fabricators and the more we looked the more we became convinced Holbrook Granite was the company we'd be doing business with. They were helpful, courteous, and most of all patient in working with us. Min, the owner, spent a lot of time with us explaining and educating us on what to look for in stone and the process of cutting and installing it. When we choose them provided us with a timeline, showed up on time for every appointment, and were professional throughout the process. They met or exceeded every expectation. We are extremely satisfied with their pricing, quality of product, and most of all service. With the money we saved we had them make up new vanity tops for both bathrooms. My only regret is I can't post pictures of the finished project. It looks GREAT!!! Product: Excellent Pricing: Excellent Installation: Excellent Service: Excellent We highly recommend them.
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Libby S.
Date: 2012-02-17 12:55:26
I used Holbrook Granite on our kitchen remodel and thought they were fabulous, especially Min. We knew exactly what we wanted for granite, Jet Mist Black with an ogee edge. Some of the edges/corners they did were very difficult, which was brought to my attention numerous (unaffiliated) contractors. Min is very detail oriented and he always came to every appointment on-time. One of joints between the countertop and the backsplash was missing a little bit of caulk sealer (hard to see because of the black granite), and he came out personally to re-caulk the entire kitchen. We shopped around a lot for our initial granite purchase and Min had a fair price and excellent product. We have chosen to work with him again to find a remnant piece of granite. I do not feel the need to shop around anymore!
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Tracy N.
Date: 2011-08-06 02:28:15
Very much a mixed bag. On the positive side, you can't beat the price and the granite was nice. On the negative, the installers were fairly incompetent. In my first installation, the installer almost cut our wiring to the disposal, but we stopped him in time. They did not seal the counter well so we had to do it ourselves. They did a horrible job on the sink installation, they used cheap, plastic fasteners and the screws are not the right size so that our undermount sink is falling out. Lesson is that you get what you pay for...
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FAQ About Holbrook Granite & Marble Co — Based on Independent Research
What materials can I order a countertop from Holbrook Granite & Marble Co?
What types of spaces does Holbrook Granite & Marble Co fabricate countertops for?
What shapes of kitchen countertops does Holbrook Granite & Marble Co fabricate?
What countertop design styles does Holbrook Granite & Marble Co most often implement in Boston, MA?
What is the service area of Holbrook Granite & Marble Co?
What types of clients does Holbrook Granite & Marble Co work with?
Does Holbrook Granite & Marble Co have its own countertop fabrication facility?
Does Holbrook Granite & Marble Co offer any discounts on countertop fabrication in Boston, MA?
What is the price category of Holbrook Granite & Marble Co in Boston, MA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Holbrook Granite & Marble Co?
What is the fabrication and installation timeline for a countertop at Holbrook Granite & Marble Co?
How long does it take Holbrook Granite & Marble Co to prepare a quote for countertop fabrication and installation?
Does Holbrook Granite & Marble Co offer cutouts for sinks, cooktops, or other elements?
What guarantees does Holbrook Granite & Marble Co provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Holbrook Granite & Marble Co. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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13 Technical Park Dr, Holbrook, MA 02343