About Heartland Granite — Ranked №9 Countertop Fabricator and Installer in Wichita, KS
21.79
total score
The main rating value calculated from more than 30 indicators.
Exact value: 21.785556 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Heartland Granite, founded in 2015, ranked number 9 in Wichita, KS in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Heartland Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Heartland Granite: Total Score & Key Ratings
The Total Score of 21.79 out of 100 achieved by Heartland Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Heartland Granite has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.06 out of 5.
You can read detailed information and evaluations from our independent research of Heartland Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Heartland Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Heartland Granite
Making kitchen and vanity countertops are a core specialty of Heartland Granite. For creating countertops, they use granite, quartz and quartzite. Along with that, the company offers a quantity of other services. Their surfaces can be used for islands, backsplashes, fireplaces, conference tables, bar tops, outdoor kitchens and grilling areas. An experienced team will not only produce your countertop, but first identify your specific needs and offer the best solution. They guarantee a professional and individual approach at every stage of your partnership. Services are provided all across Wichita and the surrounding areas.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 31
Google
4.9
reviews: 31
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.064815 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Heartland Granite.
Unfortunately, we were unable to reach Heartland Granite during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Heartland Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Heartland Granite directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Heartland Granite.
Unfortunately, we were unable to reach Heartland Granite during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Heartland Granite, but only indicates the absence of data. Heartland Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
2.3
Emerging
Company Age
Heartland Granite is an emerging company, established in 2015.
Our research showed that Heartland Granite began operating in 2015, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Heartland Granite directly to confirm the company’s age.
Own Office
0
No Data
Own Office
We were unable to confirm whether Heartland Granite has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Heartland Granite operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Heartland Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Heartland Granite directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Heartland Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Heartland Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Heartland Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Heartland Granite directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Heartland Granite offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Heartland Granite provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Heartland Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Heartland Granite directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Heartland Granite.
Unfortunately, Heartland Granite did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Heartland Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Heartland Granite directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Heartland Granite.
Unfortunately, Heartland Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Heartland Granite.
Unfortunately, Heartland Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Heartland Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Heartland Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Heartland Granite.
Unfortunately, Heartland Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Heartland Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Heartland Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Heartland Granite
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible
Accepts Credit Cards
Kitchen Supplies
Countertop Installation
General Contractors
Granite supplier
Bathroom remodeler
Countertop store
Kitchen remodeler
Reviews about Heartland Granite
All (11)
Google (11)
Source:Google
Julie Austin
Date: 2022-09-20 16:33:01
Heartland granite was great to work with on my recent kitchen remodel! They had a great selection and I was able to pick out the exact slab I wanted from their warehouse. They answered all my questions promptly, and were very friendly and easy to work with!
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Source:Google
Cole Dark
Date: 2023-04-10 03:13:13
Other shops were all about the over the top salespeople who wanted a million details along with your contractor info to provide a quote. Walking into Heartland was such a relief as Pam listened to what we wanted, answered all of our questions, and turned a quote around in no time. The price was significantly better than the competition. There were a couple of small hiccups with the install but they were remedied quickly. The countertops are beautiful. I highly recommend Heartland.
Read more
Source:Google
Mike&Susan Lentz
Date: 2024-10-12 17:31:05
Everyone on here who raves about Pam is telling the truth! Her and heartland Granite are amazing! I know she has much larger customers, but when I had a little odd project and everyone else in town thumbed their nose at me, Pam listened, helped me figure out a solution. She located additional quartz to match and since it wasn’t a large job, she graciously was able to fit me into the schedule as her team had time to work on it. Thank you Pam for being kind and the epitome of awesome to do business with! Anyone who asks, I’ll send them your way.
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Source:Google
T J
Date: 2020-02-28 19:27:54
We had Heartland Granite come out to replace our kitchen countertops, and couldn’t be happier with how everything turned out! Tyson and team were very professional and accommodating to me and my schedule. They made the whole process stress free. When it’s time to do our basement I know I won’t have to shop around. I highly recommend them!
Read more
Source:Google
Donny Habluetzel
Date: 2023-04-09 02:17:14
Heartland Granite provided the best customer service I've experienced in a long time. Pam was very helpful from the start, the measure occurred immediately and the install was seamless! Enjoyable, efficient and competitive pricing. Big thanks to all!
Read more
Source:Google
Jo Doerneman
Date: 2019-04-24 18:19:35
We shopped at several locations prior to Heartland Granite and they hands down had the best prices from tear out to install, even the granite itself was a lot more price comparable. It only took a week and half to have it installed. The installers were very careful when tearing out the old countertop and installing the new granite. We were very impressed from the moment we walked into the office to the completion, Heartland is a very professional company and really care about their customers. Save yourself time and check them out first.
Read more
Source:Google
Mike Davis
Date: 2022-08-24 17:56:16
My wife and I were trying to figure out how to get a new sink to replace the odd size one we had. Heartland really helped us out and a week later we had a beautiful new sink. Thank you so much! And the price was fantastic.
Read more
Source:Google
reitha deiter
Date: 2024-12-23 22:45:04
As the granite fabricators and installer for ProSource we were extremely disappointed with the work. Installers came, installed the stone in the kitchen and bathroom but left before installing 2 small pieces in the kitchen because they showed up late and wanted to go home. They said they’d be back the next business day but after the contractor called we find out the installers will be off all week. Customer service is extremely poor especially since the office had no idea that the job was not completed. I’d never recommend this company; I’ll go back to the granite company I worked with previously.
Read more
Source:Google
Mandy Moral
Date: 2023-03-04 14:04:20
Pam was excellent to work with for picking out and installing our countertops for our outdoor kitchen! Ordered and cut right away. At install one piece wasn’t quite right and they took the time to go back to the shop and cut a new piece so it was perfect!
Read more
Source:Google
Catherine Schmitz
Date: 2019-09-06 18:52:01
We just finished two bathrooms with quartz countertops through Heartland Granite. We were on a time crunch to get our house listed and they were able to get it installed in just a week and a half from when we ordered! Their price and selection were great, the installers were fast, friendly, and professional. An overall great experience! Would definitely recommend!
Read more
Source:Google
Kelly Rowson
Date: 2024-07-21 13:56:41
I highly recommend Heartland Granite for your countertops. They did an excellent professional job. Pam is wonderful to work with!
Read more
Source:
FAQ About Heartland Granite — Based on Independent Research
What materials can I order a countertop from Heartland Granite?
During our independent research, we found that Heartland Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Heartland Granite’s clients in Wichita, KS for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Heartland Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Heartland Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Heartland Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Heartland Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Heartland Granite most often implement in Wichita, KS?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Heartland Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Heartland Granite?
The company’s office is located at 2518 W May St, Wichita, KS 67213, but its work is not limited to just the city of Wichita, KS. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Heartland Granite work with?
Like many participants in our rating, Heartland Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Heartland Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Heartland Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Heartland Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Heartland Granite offer any discounts on countertop fabrication in Wichita, KS?
Unfortunately, during our independent research, we were unable to reach representatives of Heartland Granite to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Heartland Granite in Wichita, KS?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Heartland Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Heartland Granite?
Yes, according to our research, Heartland Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Heartland Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Heartland Granite in Wichita, KS. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Heartland Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Heartland Granite in Wichita, KS. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Heartland Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Heartland Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Heartland Granite provide for its work?
According to our information and industry practice, Heartland Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Heartland Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Heartland Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Heartland Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Heartland Granite know that you found them through the National Ranking Countertops Contractors!