Granite-Zone LLC

We rate the staff friendliness of Granite-Zone LLC as Poor. Based on our mystery shopper research, the staff at Granite-Zone LLC showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Granite-Zone LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite-Zone LLC directly to better understand their approach to customer service.

We rate the staff expertise of Granite-Zone LLC as Excellent. The staff member from Granite-Zone LLC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite-Zone LLC may vary. We recommend contacting the company directly for more comprehensive information.

Granite-Zone LLC is an established company, operating since 2008. According to our research, Granite-Zone LLC has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite-Zone LLC directly to confirm the accuracy of the details.

We note that Granite-Zone LLC has a dedicated office. Our research revealed that Granite-Zone LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite-Zone LLC directly to confirm the latest details.

We were unable to confirm whether Granite-Zone LLC has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Granite-Zone LLC operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Granite-Zone LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Granite-Zone LLC directly for more information.

Granite-Zone LLC offers discounts for veterans. Our research revealed that Granite-Zone LLC provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite-Zone LLC directly to confirm the accuracy of this data.

We rate the production time of Granite-Zone LLC as Fast. According to our research, Granite-Zone LLC quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Granite-Zone LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite-Zone LLC.

We rate the deposit level of Granite-Zone LLC as Standard. Granite-Zone LLC requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite-Zone LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite-Zone LLC.

We rate the quote preparation speed of Granite-Zone LLC as Average. According to our mystery shopper evaluation, Granite-Zone LLC provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite-Zone LLC.

We rate the price level of Granite-Zone LLC as Below Average. Based on our mystery shopper research, Granite-Zone LLC provided a quote of $71.06 per square foot for Calacatta Idilio quartz and $69.02 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $5926 for Calacatta Idilio quartz and $5756 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite-Zone LLC.