Granite Transformations
since
Examples of works performed by Granite Transformations
Get a free estimate:
About Granite Transformations — Ranked №7 Countertop Fabricator and Installer in Santa Rosa, CA
total score
Exact value: 19.490859 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Transformations ranked number 7 in Santa Rosa, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Transformations among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Transformations: Total Score & Key Ratings
The Total Score of 19.49 out of 100 achieved by Granite Transformations in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Transformations has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.
You can read detailed information and evaluations from our independent research of Granite Transformations’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Transformations directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Transformations
The company is one of the best local remodelers. The quartz countertops that they offer are the best on the market, and their experienced installers will professionally integrate them into your existing home design. Since they take a novel method to construction, you don't need to fret about coordinating the work of many builders. The installation of your countertop won't be troubled by the typical snags and delays that occur. In addition to that, they provide a quick and cost-free in-home consultation for countertops. Over a million people across the United States have received assistance from the company since its inception in 1996, allowing them to make improvements to their living areas.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 39
YELP
reviews: 34
reviews: 7
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Transformations
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Credit cards
Debit cards
Wheelchair accessible
Accepts Credit Cards
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
Kitchen remodeler
Bathroom remodeler
Cabinet maker
Countertop store
Kitchen & Bath
Countertop Installation
Cabinetry
Reviews about Granite Transformations
All (53)
Google (11)
Facebook (6)
Yelp (36)
Chris Stouten
Date: 2024-11-08 20:39:55
VERY HAPPY WITH GRANITE TRANSFORMATIONS. LOOKS BEAUTIFUL AND STAFF IS KNOWLEDGEABLE, HELPFUL, FRIENDLY AND DOES A GREAT JOB COVERING FLOORS ETC. AND A GREAT JOB CLEANING UP. WOULD HIGHLY RECOMMEND AND WE WILL PROBABLY BE USING THEM AGAIN FOR ANOTHER SHOWER AND TUB.
Read more
Regina Branch
Date: 2014-11-21 17:07:41
Our experience with Granite Transformations completely exceeded our expectations. We love our new kitchen countertops and the sink is absolutely beautiful. After a few years of getting quotes and looking at other products, we chose Granite Transformations and the old tile was history in only two days! From start to finish the entire staff was courteous and answered all of our questions. Our installers were so attentive to detail and worked very hard to get our job just right. I would highly recommend them if you are looking to remodel your home.
Read more
Jerry Andrine
Date: 2013-03-21 14:54:44
We finally remodeled our kitchen with Granite Transformations and I wish we had done it sooner. The installers were very conscious of leaving the house clean and neat. They truly cared about what type of job they did and wanted it to be perfect. I couldn’t have asked for anything better. They made the whole process easy and manageable. We are very pleased with our results and have already shown our kitchen off to several of our friends.
Read more
Andrei Hluski
Date: 2023-11-18 05:42:29
It was the best price I could find. Quality is good. Great customer service. Definitely recommend! Rami is wonderful to work with.
Read more
JB
Date: 2023-04-06 01:04:49
Beautiful product and so nice to have no demo. I was able to keep my existing backsplash. It was very easy to work with all of the people
Read more
Alma Ramirez
Date: 2024-11-17 17:42:09
After only 3 years the ends of the counter tops started chipping. Please don't go there, I tried to reach out to them just to see what they would recommend and if we can prevent further chipping but they were too busy! I followed up with them with several emails but didn't get anywhere.
Read more
darin roper
Date: 2024-04-10 00:55:55
Not sure about their work, but the response time on the front end is really dismal. I sent my dimensions and photos in two weeks ago and was promised response on an initial quote. No response. I continually follow up. They continually tell me they will get me something “today”. I’m giving up
Read more
Susan Miller
Date: 2023-08-30 20:59:55
Did kitchen counters years ago, still looking good. Shower, looks great, repaired a problem, were very corporative. They stood behind their work. Would suggest using them. Thank you Granite Transformation.
Read more
Deborah Calla
Date: 2024-08-13 14:05:09
I just had my kitchen remodeled by Granite Transformation of San Diego. Rami, the owner, was exceptional with suggestions and making sure the job was done correctly. If I ever need anything else done in my kitchen, I'll go back to them.
Read more
Janice Acosta
Date: 2022-07-26 00:02:46
Brian Lopez measured and made the template for this project, then he himself made the countertops in the shop, and all the adjoining pieces...backsplash, etc. Day 3 he returned with his assistant, Joe Montes, and together they assembled and literally transformed my kitchen into a new, clean, perfect fresh kitchen, including installing a brand new sink. They were professional, and very conscientious about doing a great job! Also, everyone in office and sales were courteous and helpful every step of the way. Thank you all, we love our new kitchen!!! We highly recommend Granite Transformations out of Escondido...
Read more
Sd1234 Drake
Date: 2024-05-16 13:52:51
I guess the guys from Escondido come up north to install. Our installer reaked of alcohol and brought random person to assist not vetted by company. I had two jewelry pieces go missing. Do NOT trust an installer named Jay or John. Infact do not trust this place at all. I have called corporate.
Read more
Kerry Michel
Transformed my old kitchen into one I can he proud of now. The staff and crew were always on time and efficient. I have recommended Granite Transformations to several people. They always left the work areas clean as well. So HAPPY!
Read more
Jane Murawsky Woodard
WHAT A WONDERFUL COMPANY TO WORK WITH! JJ IS A MASTER OF HIS CRAFT, PATTERNS WERE MATCHED BEAUTIFULLY. MY 40 YEAR OLD KITCHEN AND BATHROOMS ARE BRAND NEW, WITHOUT ALL THE MESS OF RIPPING OUT TILE! THANK YOU JJ AND RUSSELL
Read more
Daniel König
Kitchen, bathrooms, cabinets all at a fair price and without the hassle of demolition. Appointments are painless
Read more
Jaye Lucero
Thank you for turning my 28 year old kitchen into a updated kitchen with my new Granite Transformation counter tops. I lovr them!
Read more
Effie MacDonald
Granite Transformations have just finished installing Quartz Counter tops and a Subway Tile backsplash in my kitchen. I am very happy with the workmanship. Thank you Ryan, JJ, Conrad and Heidi for all your help.
Read more
Jessica Dawn Rios
Has my kitchen counters done last year and absolutely loved the way they came out! Very friendly staff and the installation was quick! I get comments on my counters all the time.
Read more
Robert C.
Date: 2025-06-13 19:14:40
This review is in reference to your Phoenix Az operation and the job done in Prescott AZ. We had a great installer--Tino Contreras -who went above and beyond. He was very professional friendly and did an excellent job of installing and clean up after the job was completed. He explained everything when done cleaned up one last time and thanked us. We thanked him again and can very highly recommend him for his great workmanship and your company . You have an excellent product and great installers.
Read more
Peg A.
Date: 2025-04-07 10:58:33
The company from Escondido did a fabulous job! JJJ is a master installer! Great quality work. Can't say enough good things about them!
Read more
Emily T.
Date: 2025-02-02 23:52:32
Our experience with the San Diego branch of Granite Transformations was great. We absolutely love our new beautiful counters. The customer service was great, from Rami who came out to give the initial quote and stayed in contact throughout, to Brian who did the work, and Heidi in the office--they were all professional and yet seemed very personal. We would highly recommend. This cost-efficient way to completely revamp the look of your kitchen is definitely worth it. And we love the new sink that came with the counters! We also love how fast the work was done (in about 3 days once it was ordered) and that there was no demo.
Read more
Bill R.
Date: 2024-03-24 19:54:12
Rami did it!!! My 5 stars rating is for and HIS LOCATION only. He, his office, has corrected my problems resulting from the bad installation by, GRANITE TRANSFORMATIOM of Columbus, Dayton, and Cincinnati, Ohio. I wish all locations/offices were as customer orientated as his! Again many thanks!
Read more
Ali P.
Date: 2024-02-27 19:23:37
just used Granite Transformations Escondido to remodel our master bedroom shower/vanity. They did a great job. Victor did the measurements and installation. He was on time always, did a great job, and paid attention to the details. All that, and also with a great attitude. Great job Rami. I give them a 5 star. Ali P.
Read more
Kevin J.
Date: 2023-10-19 02:30:50
Owner Rami Bagain was very accommodating, attentive and easy to work with. Even though my home is in Orange County, the distance did not detract from his service. He has a lot of jobs up here in OC too.
Read more
Susan M.
Date: 2023-08-30 21:09:20
Meant to hit 5 stars in reviews, they did an excellent job. Very happy with Granite Transformations. They were very good about fixing a problem. Appreciated the cooperation.
Read more
Judith H.
Date: 2022-05-24 04:51:35
I have been wanting to remodel my kitchen for the longest time but I was concerned of all the complications that I would have to deal with remodeling a kitchen. Fortunately I was happy to find Granite Transformations located in Escondido. The owner Rami Baqain was very patient and respectful when he came to my home and showed the Italian wood and countertop that his company was able to provide. I was so amazed of the quality of the materials which surpassed any comparison to others. What made my life so easy on this kitchen project was the outstanding customer service, Heidi. She was able to give me the logistical foundation of what is to transpire for that day. If I had questions she would take the time to explain to me with full understanding. The employees that have worked on my kitchen cabinets and the countertop was simply respectful and very professional. Their hard work and effort made my kitchen so eloquent and beautiful. I would definitely refer Granite Transformations to anyone . Thank you Granite Transformations for making me a happy customer.
Read more
Robert M.
Date: 2020-12-03 13:54:57
Heidi is absolutely the best. I needed to repair a strip below the kitchen. She was extremely helpful in ordering the material and kept me informed throughout the whole process from beginning to end.
Read more
Bumble B.
Date: 2020-12-03 05:01:23
Fantastic job done by GT! Rami truly provided great customer service and followed through with everything that was promised. Counters and cabinets look amazing! Highly recommend them!
Read more
Pat B.
Date: 2020-08-10 16:34:12
These guys are amazing! My project involved new countertops, cabinet refacing and backsplash/wall tiles in kitchen, bathroom and laundry room. From the initial contact, cost estimate, scheduling and remodeling, everything went as planned. JJ and AJ took only 3 days to do the countertops and they did a fantastic job, while Peter and AJ did the cabinets also in 3 days for a stellar result. These guys know their craft, are very courteous (AJ even played with my puppy during his breaks!), and they clean up very well at the end of each work day. When small issue came up, they not only had solutions but they ran it by me before fixing to avoid any surprises and misunderstanding. Bruce (manager) also has a lot of experience and can find solutions to almost any problem/issues you may face in your project; he even provided me with several (free) advices with other projects I had going on in my house! I will hire them again for my future projects without hesitation. Kudos GT!
Read more
SoCalReviewe R.
Date: 2019-07-04 19:18:15
We had our kitchen counter tops done by Granite Transformation last year and our master bathroom done this year. We're very happy with both projects! We chose them mainly because they don't have to demolition the old counters - just place the new on top of the old. Rick, the salesman is very nice to work with, is willing to spend a lot of time with you going over different options, and is easy to get on the phone to answer any questions. JJ, the installer we had on both projects, does a great job and is a very hard worker. It's hard to find people that are as concerned with making the project perfect. The office staff is very courteous as well. We highly recommend Granite Transformation!
Read more
Scott C.
Date: 2019-05-20 16:31:34
If I could give them 10 stars I would. We have been waiting a long time to get our countertops done but the thought of all the construction in the house sounded terrible. We came across these guys at the boat show in Del Mar and they had a show special. We pulled the trigger and were excited to get a kitchen upgrade. You could maybe save a little bit of money going to a big box store but you get what you pay for. We set up a time and they were always there when they said they would. Our installer Brian was awesome. He was professional and personable. He even did a few things that I didn't think was in our contract. They showed up for about 2 hours on a Wednesday to make templates, then came back for a full day on Friday and the work was done! Very minimal mess since they cut all the granite in their shop. Can't say enough about this business. Great quality work and reliable staff. Awesome work Granite Transformations!
Read more
JULIE B.
Date: 2018-08-20 02:51:50
I used GT back about 6 years ago on my mom's kitchen and it turned out fabulous, so when I decided to renovate my kitchen I called GT, because they can't be beat at price, quality or workmanship. Great customer service, thorough, professional, helpful and friendly. I'm so excited to see my new kitchen!!
Read more
Euphemia M.
Date: 2018-05-13 00:45:26
This week I chipped my counter top, which Granite Transformations installed last year. I called Granite Transformations for help. Within 2 days they sent a technician to my home to fix the chip. I am very happy with the results and can't even tell where the chip was. Thank you guys for such an awesome job.
Read more
Kelli C.
Date: 2018-03-28 03:47:21
We first used granite transformations to replace our countertops 13 years ago and had a wonderful experience. The countertops still look great and we are often asked if they are new. Most recently we had them reface our kitchen cabinets. Ryan was great to work with and easy to communicate with. JJ was our installer and worked very hard during the entire process, essentially doing the entire install by himself. Even when we asked for a couple of things to be adjusted and fixed, Ryan, Ray and JJ were receptive and clearly demonstrated commitment to customer satisfaction. Refacing is much more cost effective than replacing and our cabinets look great.
Read more
Summer Q.
Date: 2018-02-20 22:19:42
Granite Transformations came out and redid our kitchen counters and backsplash! We originally met them at the Del Mar Fair. Rick worked with us and did an amazing job answering questions. We had them come out once in the summer and then again in the fall when we decided to move forward. They gave us the price they had quoted us in the summer even with inflation rising! Our kitchen turned out beautiful!
Read more
Kate L.
Date: 2017-12-09 02:35:39
From day one I have been impressed by the kindness and professionalism of every person I've come into contact with here, from the showroom rep to the designer and especially the installer. Ryan, the designer came to my home and was extremely helpful with trying to give me the best ideas for my kitchen because I didn't have much of a vision. He was very accommodating through all of my questions via text, a change in backsplash, changes to the contract, etc. there was never a point where I felt out of the loop. The week before my install, we were able to go down to the shop and see our granite slabs which I thought was really cool. Our installer was JJ who I honestly cannot say enough good things about. This man did my entire kitchen (countertops and backsplash) BY HIMSELF. My husband who is in construction couldn't believe he was doing all this work by himself - but even though he didn't have a helper this week, he went completely above and beyond any expectation I could've had. The company should feel extremely lucky to have such an incredible employee who truly cares about what he's doing, the quality of his work and the happiness and satisfaction of his clients. If you use this company, I highly suggest you request JJ as your installer and you will not be disappointed! His work is absolutely IMPECCABLE! Having someone in my house every day for 5 days normally would've made me very anxious and not comfortable but I felt like he was a part of the family by the end of day 1. My 3 year old loved watching him work and I never felt uncomfortable when I had to leave JJ alone at the house. Based on the installer alone I would 100% recommend this company - but honestly I have nothing negative to report. I'm extraordinarily happy with my new kitchen!
Read more
Jay O.
Date: 2017-03-08 18:49:28
I love my new counter top! The whole crew were awesome! From Russell our sales rep to the installers Victor and Carlos to their plumber Aaron. Very professionally done. Smooth process from start to finish! I highly recommended them. Thank you GT!
Read more
Hollis B.
Date: 2016-05-15 00:12:13
I would like to share the latest update to a review l posted concerning Granite Transformation. I'm not going to go into details so to understand what this is about l suggest you read my previous comments. I shared some issues and concerns l had with a job done by GT and expressed l was not satisfied with the process not the product. I did receive what l asked and paid for and was very happy and satisfied with the results. Last weekend I received a personal phone call from the owner Mr. Jim Fay about my concerns. After some conversation and explanation with Mr. Fay about why l felt that way he assured me that he understood and was very apologetic and asked could he make this right. Mr Fay took it upon himself to reimburse me a fair monetary discount for the issues and inconvenience my wife an l went thru during the work at our home. i would like to say that he didn't have to do a thing but continue on with his business and take the attitude you got what you wanted what's the problem. This was not the case and l want to set the record straight that Mr. Fay and his company are a business with integrity , are forthright and caring about its customers. I appreciate the fact he took it personal that i was not satisfied, sought me out, called and offered what l believe to be a fair retribution. I meant no harm or disrespect to any person or persons, but l personally want to thank Mr. Fay and his representative Russell for the way you handled my concerns. You went above and beyond to make sure a customer was totally satisfied and for that sir l applaud you, your employees and the company that you've built. Thanks for your professionalism and kind gesture.
Read more
Carmela S.
Date: 2016-01-27 16:43:43
Met Jim Fay (owner) at Del Mar Home & Garden Show last year & really liked their ideas of redoing our ugly showers with minimal work & no construction/tear down & minimal downtime, around 2-3 days for each shower. WORK QUALITY: excellent! They took care to ensure all the tiles aligned and matched, and they did a quality job installing the tile boards over the existing old tile. They left the house clean and just as it was. You couldn't tell we had workers redoing our bathrooms. Easy, no demolition or work mess! CUSTOMER SERVICE: If only there were 10 stars rating. I worked w/Ray to coordinate the install, & Mona Fay (owner) for the tile selection for each bathroom. I only worked w/Mona over the phone & email, but she was the nicest, most accommodating person! I sent her pics of what we wanted in terms of color & she selected various tile palettes for us. After narrowing our choices, she mailed out samples for us to see. VERY IMPORTANT to actually see the physical samples as they tend to look different than in pictures. We loved the samples & she ordered them for us. Yes, we trusted their sense of design to do this whole process over email. Saved us time & travel. Ray did all the install coordination as well as came out to measure, & check on the quality of the finished work. BTW, I'd like to add that he is the nicest person to deal with. He is VERY concerned with customers' satisfaction every step of the process. He continually communicated with us from beginning to finish. OVERALL: For anyone looking to redo their kitchen &/or bathrooms without the construction & mess, I highly recommend Granite Transformations. They use quality products, not cheap, imitation granite or tiles. They do a wide variety of custom designs, not just granite. We are going to have them reface our fireplace as an art piece focal point. Aside from the high quality products & work, their customer service is unrivaled by other remodel companies. Absolutely give these guys a ca;;!
Read more
Liz K.
Date: 2015-03-05 00:24:26
Thanks GT for an economic, professional and quality upgrade to my bathroom vanity!! I only wish I did this years ago! They have many color choices and everything is recycled/green/100% granite etc. And best of all no messy demolition is needed. Everything goes right over your existing counter/tile/wall. Usually only 2 days needed to complete the work as well. The first day a tech comes out and measures and does a template. Then they come back the next day with your surface to install! The techs are punctual and clean up when they leave. I highly recommend this type of upgrade to your home. I will definitely give Skip a call when I'm ready to do my kitchen counters!! You should do the same! Love love love my bathroom countertop!!
Read more
John H.
Date: 2014-06-24 18:39:30
We had Granite Transformations cover our kitchen tile surfaces that had grout lines which were impossible to keep clean. The granite is only 1/4" thick and can be seamless for most counter surfaces. It is infused with sealer so it is impervious to stains and requires no maintenance. George and his crew built the patterns in just a couple of hours and went back to their shop to custom build the top "boxes" that fitted over my old tile and 4" facing tiles to give it a thick slab granite look. They gave me a new sink for "free" and coordinated with an excellent plumber to get it all done. I recommend this solution for anyone who wants to upgrade from tile or laminate to granite without the hassle and mess of extensive demolition work. I am more than pleased with the final result and know that the granite upgrade will add value to our future resale price. I now wish I had called Granite Transformations sooner. Great product, great service and great value.
Read more
Anna M.
Date: 2013-09-29 00:19:30
When I bought a new place, I called Granite Transformations to put in new counter tops in the new place. Love the results! These folks are easy to work with and do amazing work. I kept a scrap piece and cut vegetables on it, set a hot saucepan on it, even tried to stain it with Merlot, but the product was undamaged. If I do a 3rd project, I'm calling these guys! My kitchen and bathrooms look like something out of a magazine. So happy! (Wish all the other contractors had been this good and this easy to work with!)
Read more
Lisa Y.
Date: 2013-07-17 16:59:02
I am very pleased with my new kitchen counter and sink. Granite Transformations has a nice selection of colors, and the product is quality as well. My kitchen looks 20 years younger. The sales man was not pushy. They installers were nice, and I like how they can easily coordinate with the plumber. I would highly recommend them.
Read more
Cheryl B.
Date: 2012-09-17 22:55:47
Granite Transformations installed new counter tops in our kitchen during a major remodel. This was, without a doubt, the best remodel/contractor experience I have ever had. First, the product is absolutely wonderful; it looks beautiful and is very easy to clean and care for. It does not require any special maintenance. The sales person was very knowledgeable and alleviated my fears of the "mess" that I thought I would encounter with this project. The installation was a smooth, neat, clean process, thanks to the wonderful installer. We are very pleased with the result and I would not hesitate to recommend this company or the product to anyone!!
Read more
Julie W.
Date: 2012-07-16 16:35:50
It's summer 2012, and we had Granite Transformations return for our master bath remodel. We were very pleased with GT last year, for our kitchen remodel, and we are just as pleased this time. GT provided us with a new granite vanity and backsplash and did our new shower stall (and floor) with its 95% granite/5% resin product. Very few seams and a gorgeous end result! As noted before, GT is a self-contained provider: sales, prep, granite production and installation. No subs. GT worked closely with our contractor (Carlisle Construction: see our review), and the installation went flawlessly, and quickly. Took a day and a half, even with decorative granite incorporated into the shower design. Really, really impressed with the GT granite floor in the shower that has a slight slope towards the center drain that is almost impossible to detect by the feet but works well for draining the water. The flooring also has some decorative, textured granite, to provide a more secure footing. Next year, we'll re-do our other bathroom, and GT will be there for that, for sure! Update Jan 2014: We had Granite Transformations back for a third time, in late 2013, to provide and install new counters and shower floor/walls for our second bathroom. Again, quality work, quality product and a high-five to the installer. We're now done with our upgrades, nothing more to call on GT to do. But we certainly can and will and do recommend GT to others.
Read more
Martine F.
Date: 2011-03-17 02:49:01
We had granite transformation come and cover our 1939 kitchen tile counters. They look fantastic. Chris aka Spike did a fantastic job. The kitchen looks brand new. The backsplash is beautiful. If you are looking for a simpler way to renew your kitchen check these guys out.
Read more
Jayne G.
Date: 2020-06-20 14:51:17
Rami and Bruce,, removed the substandard cabinet and installed a new one that is perfect! THIS was the cabinet I paid to have built! Hidden hinges, soft close doors, white finished surfaces inside. In other words, a professional job built the proper way. I would recommend them again, but recommend that YOU pay attention to the details - you'll be happy!!!
Read more
Larry R.
Date: 2019-08-13 15:59:15
Kitchen remodels can be difficult even under the best of circumstances, so timely communication is key to the inevitable delays that are sure to take place. From experience, this was not our first, so some things were assumed...lesson learned. This is not a reflection of the people responsible for the completion of this project and I found Dan (sales), Daniel, Peter and Victor to be extremely competent in delivering on the contract. They also made suggestions that really enhanced the project as well. Everything was chosen in May ensuring a long lead on all that was necessary to complete as was promised; that is 2 days for cabinet refacing and 2 days the following week for countertops. We entered week 3, yes, week 3 without completion waiting on items that were known to them weeks/months ago. Here's what you should know: Any time frames should be multiplied by 2. The operations manager will not call you back or text you for that matter if though I requested several times. The company owner (as I later found out) stopped by to help, but never acknowledged me nor introduced himself. If you have you dark wood cabinets refaced, they don't paint over the side facing. Make sure that is clear from the outset. Communication is key and that could be better. It's the reason they are not rated higher.
Read more
Charles K.
Date: 2018-09-21 23:13:44
While Ryan (who no longer works there) was a wonderful sales person, the countertop is not as durable as they claim. We had it installed in June and it already has several pit marks in the island. Also, the installer did not listen to my wife and did not cut enough holes in the sink for what we wanted for soap dispensers. So we had to call them to come back out and cut another hole. When the installer finally showed up, he was upset with his boss Bruce and took it out on us and cut the hole not in line with the other holes and it is noticeable. When I brought it up to Bruce, he offered to try and correct it, not replace the piece of counter which is the only what to correct it and make it look perfect. So that is why only 4 stars, Should be 3.5. There countertops are not truly as good as they advertise.
Read more
Jack G.
Date: 2018-10-01 18:22:36
I approached their booth at the La Mesa Oktoberfest because I just put in a small counter in the back yard and spent a lot of time researching counter tops. I did not know about this product so asked about relative cost and the guy in the booth just told me that they have a minimum of $1500. That had nothing to do with my questions, I just wanted to compare their product to other options for future projects and either he didn't know or wasn't interested in talking to me.
Read more
Doug G.
Date: 2024-07-15 05:04:20
I had this company install countertops, reface cabinets and install a custom breadboard in July 2023. It was pricey, but the work was OK - except in April of 2024, the breadboard broke - it was still under warranty, so I called to have it repaired. The local franchise who did the work had gone under, so I called the parent company. After three months, three phone calls and 3 emails (two to the Rami who is lauded in another review, who didn't even have the courtesy to reply to my query) - my breadboard is still not repaired and after empty promises that I was 'on the list' for repairs and to be patient, it was finally suggested I hire a local carpenter to come fix it at my own expense. So it you want work done without any guarantee that they will honor their warranty - this is the company for you!
Read more
Darin R.
Date: 2024-04-10 01:00:50
Not sure about their work, but the response time on the front end is really dismal. I sent my dimensions and photos in two weeks ago and was promised response on an initial quote. No response. I continually follow up. They continually tell me they will get me something "today". And then no response until I follow up again. I'm giving up.
Read more
Jim S.
Date: 2023-03-29 20:46:50
Don't hire these crooks three years & job still isn't completed. They've been here twice second time the guy completed one small cabinet between oven & fridge. Rest of the trim in kitchen & main bathroom not done. Master bathroom the sink has been waiting to be installed. If you have problems like I've had be prepared to call Florida DPR, as I'm going to be doing. Owner is more concerned about bad reviews than giving the customer what they've paid for. I would gladly take a refund & hire someone HONEST & RELIABLE.
Read more
Cathy B.
Date: 2016-11-04 21:03:33
We had a terrible experience with this company. We didn't do our homework regarding pricing and they turned out to be expensive for what they provided. It took over a month to finish a 3 day job. The installers were very nice. But there were two VERY visible seams in the granite. It took a long time for them to schedule a repair date. They tried sanding them down, but it did not help. They really needed to replace the granite. Of course they didn't want to do that. We didn't demand this (which is our problem) but we shouldn't have been in this situation to begin with. They also didn't allow for the garden window's size and we cannot lower our window shade all of the way to the counter. Their plumber (Airborne Plumbing) was AWFUL. Even if you choose Granite Transformations, get your own plumber. Lastly, read the contract very carefully. Every day we look at our counter and are disappointed.
Read more
FAQ About Granite Transformations — Based on Independent Research
What materials can I order a countertop from Granite Transformations?
What types of spaces does Granite Transformations fabricate countertops for?
What shapes of kitchen countertops does Granite Transformations fabricate?
What countertop design styles does Granite Transformations most often implement in Santa Rosa, CA?
What is the service area of Granite Transformations?
What types of clients does Granite Transformations work with?
Does Granite Transformations have its own countertop fabrication facility?
Does Granite Transformations offer any discounts on countertop fabrication in Santa Rosa, CA?
What is the price category of Granite Transformations in Santa Rosa, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Transformations?
What is the fabrication and installation timeline for a countertop at Granite Transformations?
How long does it take Granite Transformations to prepare a quote for countertop fabrication and installation?
Does Granite Transformations offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Transformations provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Transformations. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Granite Transformations for a Free Estimate
Choose the Way That Works Best for You!