Granite Shop

We rate the staff friendliness of Granite Shop as Very Good. During our research, the staff at Granite Shop demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Shop’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Shop directly to better understand their approach to customer service.

We rate the staff expertise of Granite Shop as Very Good. The staff member from Granite Shop who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Shop may vary. We recommend contacting the company directly for more comprehensive information.

Granite Shop is an experienced company, operating since 2004. Our research revealed that Granite Shop began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Granite Shop directly.

We note that Granite Shop has a dedicated office. Our research revealed that Granite Shop operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Shop directly to confirm the latest details.

We note that Granite Shop has its own production facility. Our research revealed that Granite Shop operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Shop directly to confirm the accuracy of this data.

Granite Shop does not offer discounts for veterans. Based on our mystery shopper research, we found that Granite Shop does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite Shop directly for confirmation.

We rate the production time of Granite Shop as Fast. According to our research, Granite Shop quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Granite Shop during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Shop.

We rate the deposit level of Granite Shop as Standard. Granite Shop requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Shop may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Shop.

We did not receive quote preparation data from Granite Shop. Unfortunately, Granite Shop did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Granite Shop remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite Shop directly to clarify timelines and conditions.

We rate the price level of Granite Shop as Below Average. Based on our mystery shopper research, Granite Shop provided a quote of $100.31 per square foot for Calacatta Idilio quartz and $93.84 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $8366 for Calacatta Idilio quartz and $7826 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Shop.