Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.
About Granite Shop — Ranked №4 Countertop Fabricator and Installer in Summerville, SC
67.2
total score
The main rating value calculated from more than 30 indicators.
Exact value: 67.200745 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Shop, founded in 2004, ranked number 4 in Summerville, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Shop among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Shop: Total Score & Key Ratings
The Total Score of 67.2 out of 100 achieved by Granite Shop in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Shop has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.5 out of 5.
You can read detailed information and evaluations from our independent research of Granite Shop’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Shop directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Shop
We are an aggregator onlyprofi.org and we believe that Granite Shop with its experience in the manufacture of countertops for kitchens, and bathrooms will make you the countertop of your dreams. This is confirmed by numerous reviews in Google. The company's website has all the detailed information and we recommend it because of high quality and reasonable prices. Granite Shop will replace your old countertop and install a new one. The company cooperates with different materials and with all existing colors. Its designers will create an individual project for you. And skilled workers will provide countertops services.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 61
Google
4.9
reviews: 47
YELP
n/a
reviews: n/a
Facebook
5
reviews: 14
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.500065 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Granite Shop as Very Good.
During our research, the staff at Granite Shop demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Granite Shop’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Shop directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Granite Shop as Very Good.
The staff member from Granite Shop who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Shop may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.8
Experienced
Company Age
Granite Shop is an experienced company, operating since 2004.
Our research revealed that Granite Shop began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Granite Shop directly.
Own Office
5
Has Office
Own Office
We note that Granite Shop has a dedicated office.
Our research revealed that Granite Shop operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite Shop directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Granite Shop has its own production facility.
Our research revealed that Granite Shop operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite Shop directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Granite Shop does not offer discounts for veterans.
Based on our mystery shopper research, we found that Granite Shop does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite Shop directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Granite Shop as Fast.
According to our research, Granite Shop quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Granite Shop during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Shop.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Granite Shop as Standard.
Granite Shop requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Shop may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Shop.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Granite Shop.
Unfortunately, Granite Shop did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Granite Shop remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite Shop directly to clarify timelines and conditions.
Affordability
3.5
Below Average
Affordability
We rate the price level of Granite Shop as Below Average.
Based on our mystery shopper research, Granite Shop provided a quote of $100.31 per square foot for Calacatta Idilio quartz and $93.84 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $8366 for Calacatta Idilio quartz and $7826 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Shop.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Granite Shop
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
Interior Design
General Contractors
Kitchen & Bath
Granite supplier
Marble contractor
Marble supplier
Stone supplier
Reviews about Granite Shop
All (14)
Google (10)
Facebook (4)
Source:Google
christa cox
Date: 2024-08-17 12:47:15
From start to finish Granite Shop was amazing. We got the warmest welcome when we came in to their store to look at stone for our counter top job and got to love on their sweet office puppers.
They were fast to come out and do the template and within a short time our stone was ready for install.
The guys who installed were very nice and did an awesome job. Payment was easy to make and the pricing for the job was reasonable. 10/10 recommend
Read more
Source:Google
Kim Bowers
Date: 2024-03-04 15:32:43
Fantastic experience with Jennifer and the whole Granite Shop team! Highly recommend this outfit! This was my first countertop project and they helped the process go smoothly.
Read more
Source:Google
Ronald Shephard
Date: 2024-02-01 19:02:12
We have now had granite countertops installed twice by Adam's team. The entire process has been seamlessly fast both times and everyone is always a pleasure to work with. We couldn't recommend a better place to get granite from. They have such beautiful pieces there onsite which saved us time. You won't regret choosing them.
Read more
Source:Google
Nicole Silva
Date: 2024-03-25 17:24:48
Definitely recommend the granite shop! Bought our countertops from EnCore and Granite Shop was on the list of fabricators they tend to use. Got a quote fast and was comparable to others!
We had our cabinets installed on a Monday, they came on Wens and measured, then to my surprise they were installed on Friday of that same week. When the counters showed up they were in pristine condition .They even were able to make trivets for us out of the leftover material. 10 out of 10 recommend!
Read more
Source:Google
Betsy Mullinax
Date: 2024-06-24 21:54:09
We have worked with the Granite Shop three times now (two kitchens and a bathroom vanity) and every time, it is the easiest, most wonderful process! The team is fantastic, Jennifer and Adam are so helpful, and the results are exactly what we wanted! I HIGHLY recommend going with the Granite Shop! You won’t be disappointed!!
Read more
Source:Google
noyz12007
Date: 2022-04-21 20:19:59
What a great bunch of people. Our counter tops look fantastic. I told Adam that I now have $10,000 counter tops on $200 cabinets!! Lol. Jennifer was great to work with. Can’t thank them enough. Totally transformed our outdated kitchen to a great modern look we can be proud of.
Read more
Source:Google
Nick Adams
Date: 2024-06-04 11:55:20
Highly recommend the Granite Shop! They were extremely responsive, timely with their follow-up, personable, and committed to delivering a great product. We couldn’t be happier with the end result!
Read more
Source:Google
Angie Nix
Date: 2018-07-02 19:05:14
Jennifer and the team at The Granite Shop were wonderful to work with. They helped me find the right granite that was within my budget and it looks absolutely beautiful. I love it and everyone that sees our new kitchen loves it.
Read more
Source:Google
Chuck McDaniel
Date: 2019-10-25 14:36:18
Our experience with Granite Shop was above and beyond expectations and the end result is spectacular. Their workmanship was flawless.
Read more
Source:Google
Justin Acree
Date: 2024-08-10 00:41:44
Cannot say enough about this company. The Granite Shop was top notch from the start. We randomly walked into their showroom unannounced. Matt greeted my wife and I with a smile, stopped what he was doing, answered all of our questions, gave us a tour of the entire production facility, and explained the entire installation process. The day he came to template our cabinets, Matt again answered any questions we had. He’s extremely knowledgeable. Install day was even more of a breeze. Matt, Tony and the team were in and out in little time. Install looks great! The communication has been excellent through the entire process. We now have a beautiful kitchen. Much thanks to the entire team!
Read more
Source:Facebook
Trina Smith Newton
recommends
We have used the Granite Shop for two projects. They’re a quality operation from beginning to end.
Read more
Source:Facebook
Janet McLaughlin
recommends
The Granite Shop did a great job in helping us complete our laundry room and kitchen update project. Jennifer provided us with great ideas and competitive pricing. The fabrication and installation couldn't have gone any smoother. The guys did a great job and we are loving our new countertops!
Read more
Source:Facebook
Ashley Grainger Joyner
recommends
The Granite Shop was recommended to me by a friend. They did a great job with my new vanity top. Adam came out, measured and the granite couldn’t have fit any better around the doorjamb. It looks great! It was also a great price compared to another shop not too far away.
Read more
Source:Facebook
Paige Viale Newman
recommends
We came across Granite Shop at a Home Show early this year. We'd been having trouble finding someone good who was willing to help with our project. We were installing a new kitchen sink, but not replacing our cabinets. Unfortunately the sink and faucet holes required cutting our granite and it just became easier to replace the slab. Just when we found them and were ready to move forward, the Covid-19 pandemic hit. Granite Shop, along with their installer Adam, worked really well with us, thinking outside the box at a time when that was necessary, and being really dedicated to helping us see this project through. We're very happy with the final result and the workmanship and would definitely contact them first in the future, for similar projects.
Read more
Source:
FAQ About Granite Shop — Based on Independent Research
What materials can I order a countertop from Granite Shop?
During our independent research, we found that Granite Shop offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Granite Shop’s clients in Summerville, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Granite Shop fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Granite Shop is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Granite Shop fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Granite Shop, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Granite Shop most often implement in Summerville, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Granite Shop successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Granite Shop?
The company’s office is located at 1148 Drop Off Dr, Summerville, SC 29483, but its work is not limited to just the city of Summerville, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Granite Shop work with?
Like many participants in our rating, Granite Shop works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Granite Shop often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Granite Shop have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Granite Shop has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Granite Shop offer any discounts on countertop fabrication in Summerville, SC?
According to our research, Granite Shop does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Granite Shop may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Granite Shop in Summerville, SC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Granite Shop. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Shop?
Yes, according to our research, Granite Shop offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Granite Shop?
According to the results of our independent research, Granite Shop in Summerville, SC offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Granite Shop to prepare a quote for countertop fabrication and installation?
According to our research, Granite Shop in Summerville, SC prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Granite Shop offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Granite Shop performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Granite Shop provide for its work?
According to our information and industry practice, Granite Shop, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Granite Shop in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Shop. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Granite Shop is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Granite Shop know that you found them through the National Ranking Countertops Contractors!