Granite Quarry Direct

We rate the staff friendliness of Granite Quarry Direct as Very Good. During our research, the staff at Granite Quarry Direct demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Quarry Direct’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Quarry Direct directly to better understand their approach to customer service.

We rate the staff expertise of Granite Quarry Direct as Very Good. The staff member from Granite Quarry Direct who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Quarry Direct may vary. We recommend contacting the company directly for more comprehensive information.

Granite Quarry Direct is an experienced company, operating since 2006. Our research revealed that Granite Quarry Direct began operating in 2006, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Granite Quarry Direct directly.

We note that Granite Quarry Direct has a dedicated office. Our research revealed that Granite Quarry Direct operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Quarry Direct directly to confirm the latest details.

We note that Granite Quarry Direct has its own production facility. Our research revealed that Granite Quarry Direct operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Quarry Direct directly to confirm the accuracy of this data.

Granite Quarry Direct offers discounts for veterans. Our research revealed that Granite Quarry Direct provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Granite Quarry Direct directly to confirm the accuracy of this data.

We rate the production time of Granite Quarry Direct as Very Slow. Our research revealed that Granite Quarry Direct quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Granite Quarry Direct before starting a project. Important: Our evaluation is based on information provided by Granite Quarry Direct during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Quarry Direct.

We rate the deposit level of Granite Quarry Direct as Standard. Granite Quarry Direct requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Quarry Direct may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Quarry Direct.

We did not receive quote preparation data from Granite Quarry Direct. Unfortunately, Granite Quarry Direct did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Granite Quarry Direct remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite Quarry Direct directly to clarify timelines and conditions.

We rate the price level of Granite Quarry Direct as Low. Our mystery shopper research revealed that Granite Quarry Direct offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $65.59 per square foot, while for Carrara Morro quartz, the price was $63.19. These prices fall into the Low category, making Granite Quarry Direct an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $5470 for Calacatta Idilio quartz and $5270 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Quarry Direct.