Granite Mountain
since 1974
Examples of works performed by Granite Mountain
Get a free estimate:
About Granite Mountain — Ranked №2 Countertop Fabricator and Installer in Aurora, IL
total score
Exact value: 76.82624 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite Mountain, founded in 1974, ranked number 2 in Aurora, IL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite Mountain among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite Mountain: Total Score & Key Ratings
The Total Score of 76.83 out of 100 achieved by Granite Mountain in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Mountain has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.25 out of 5.
You can read detailed information and evaluations from our independent research of Granite Mountain’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Mountain directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite Mountain
Granite Mountain is not only about beauty and quality, but also about convenient use. The company offers a great variety of pleasant to touch materials. You can choose from granite, quartz, quartzite and marble.
Granite Mountain has been providing clients in the Chicagoland area with granite countertops for 48 years! It its catalog there are flooring and cabinetry. Moreover, this company supports Bourbonnais & Surrounding communities.
Our team added Granite Mountain to the catalog onlyprofi.com after detailed study of information on Google and social networks. Read feedback of real clients on independent sources of information.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 116
YELP
reviews: 10
reviews: 10
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Granite Mountain
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Gender-neutral restroom
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Countertop Installation
Flooring
Cabinetry
Countertop store
Bathroom remodeler
Bathroom supply store
Cabinet store
Countertop contractor
Flooring store
Granite supplier
Kitchen remodeler
Kitchen supply store
Remodeler
Reviews about Granite Mountain
All (29)
Google (15)
Facebook (5)
Yelp (9)
Jeanne kolb
Date: 2024-12-12 15:55:00
After looking at many granite countertops in my immediate area, I decided to consult Granite Mountain on the suggestion of a relative. I was a bit hesitant as I drove over 2 hours to visit their showroom. My trip was well worth it as the office staff(especially Carol P) was super helpful, knowledgeable , patient and friendly. They had a wide selection of choices and listened carefully as I described my needs and preferences. From measurement to installation to follow up, they were prompt, professional and offered an incredible value, outbidding the competitors I had consulted! Beautiful from start to finish. Can’t thank you enough! Highly recommend them!
Read more
Cindy Littlefield
Date: 2024-12-13 22:05:07
The Granite Mountain team was fantastic with our recent countertop replacement! From measurement to install in a week, the process was efficient and all the staff members were very friendly to work with! Cindy L.
Read more
Ian Hummer
Date: 2024-12-15 16:32:21
To all the great workers at Granite Mountain, thank you so much for the wonderful and painless transaction. Craig made it an easy to choose beautiful quartz countertop. The install team was great and treated my home with respect during the process, and they went above and beyond to make sure the countertops were perfect!!! Thanks again to the whole team at Granite Mountain!! 20/10 recommendation when needing countertops!!
Read more
Breanna Garland
Date: 2023-01-05 00:00:24
Granite Mountain did an absolute AMAZING job installing our kitchen countertops. Michelle went above and beyond to make sure we found the right granite and made sure that we were satisfied. Great communication, fast & effective installation of our countertops! Would definitely recommend to anyone looking for granite countertops!
Read more
Karyn Schuld
Date: 2023-06-03 21:35:31
Granite Mountain has a nice selection of quartz and granite with fair prices. We chose granite and love it! We worked with Michelle. She is very nice and friendly and easy to work with. The end result is beautiful. We are very happy! A shout out to Dustin. He did a fantastic job on the backsplash.
Read more
Lake Side Collision II
Date: 2024-04-12 19:56:56
I had the pleasure of using this business once again this last week. This time for a rental property. As usual they were easy to work with, and the final look is exactly what I was envisioning. Special thanks to Craig for helping me choose the perfect product and being there to answer all of my questions. He is kind and knowledgeable, and he and granite mountain will forever have my business.
Read more
Cass Wennlund
Date: 2024-02-28 17:37:41
Granite Mountain has simply been amazing for us. We personally experienced their service and craftsmanship in their custom granite tops for our bar and cabinets- perfect, beautiful and on time. They also built quartz tops for our son’s kitchen in his new home which are stunning. Beyond that, we have used their remodeling services on our rental properties. Not only great work, but prompt-faster turnover than any other we have used. A+ on all fronts
Read more
Gregg Gallagher
Date: 2024-06-25 12:12:51
We stopped at Granite Mountain for countertops and felt right at home. Diane treated us like Family. The whole process, picking, out the granite then installation was quick and smooth. Great people to work with!
Read more
Richard Nycz
Date: 2024-06-27 00:32:35
Granite mountain did an absolutely amazing job with the granite work for our project. They were courteous, diligent and left the work site absolutely immaculate. I would definitely recommend them for your project.
Read more
Dale Bormet
Date: 2024-03-01 17:49:16
We chose Granite Mountain to replace the countertops in both our Primary Bath and Kitchen. Our Granite Mountain experience was delightful from the moment we visited the showroom to when the installers departed our home. Craig was knowledgeable, professional and clearly explained the whole process using a no-pressure approach. Craig walked us through the showroom then, took us out back to view the large volume of quartz and granite slabs. Ceasar, Juan & Jose were awesome installers. They laid drop clothes where the majority of the foot traffic would occur, they demo'd and carried off the old countertops and sink, and they did a great job with the install. They even performed a minor modification to one of the countertop corners right on the spot. Granite Mountain's prices were extremely competitive and we would not hesitate to call on them again for future projects.
Read more
Jamie Ramsey
Date: 2024-03-01 19:26:23
I love my new bar top! Craig was extremely helpful and made the process of choosing my countertops easy. Had one minor issue with a scratch upon arrival. Craig quickly took care of the issue for me, which definitely exceeded my expectations. They had fair prices, quick turnaround and great customer service. I am very pleased with my experience and would highly recommend Granite Mountain.
Read more
anna jachymiak
Date: 2024-12-10 18:22:31
Right from the start very professional and helpful. Michelle was my sales rep and she answered all my questions and concerns. We had installations done within a week. The installation guys called before arrival and did a great job. They also were very polite and answered all questions. No issues with the stone we love our finished kitchen!
Read more
Kimberly Koschnitzky
Date: 2025-01-15 20:01:12
Very friendly staff, knowledgeable, and very timely for installation ! Highly recommend Granite Mountain !
Read more
Al C
Date: 2024-06-14 19:05:12
This was the first time doing business with Granite Mountain, and it was a great experience. Craig Marshall helped us from the selection to the installation. He was also very understanding when we changed our original selection. The employees who came to our home for the measurements and installation, all did a great job. Everyone is extremely professional and knowledgeable. We are planning more remodeling in the near future, and we will definitely be returning to Granite Mountain!
Read more
Alex Bird
Date: 2024-10-07 20:59:04
Went to Granite Mountain the day i purchased my new home. Selected the slab that i liked the most and they were able to reach my hopeful time frame! It was easy and done professionally! Would definitely recommend.
Read more
Gregg Gallagher
We walked in and spoke to Diane, she was very easy to work with. The purchasing process was quick and easy. Measuring and installation was Professional and done within 2 weeks!
Read more
Donna Reicher-Herman
I found myself the Owner of a home that could only be termed as a "Fixer Upper". The previous owner depended on an electric wheelchair-but had difficulty controlling it. Every wall, door (including closet doors) had large holes that went all the way through, drywall missing down to the corner beads (which were bent), patches in the kitchen floor where the flooring was worn down to the sub-floor, windows that no longer closed, kitchen cabinets had scrapes, holes and did not close, there had been an oven fire that left smoke damage to walls and ceilings. The house itself has a good structure with all major components having been replaced in the last year, which brought me to finding a Contractor. I had several Contractor's bid on the project. I decided to go with Granite Mountain located at 14027 W Illinois Hwy, New Lenox, IL 60451. I dealt with Mark and Michelle, who are not only amazing, but honest. They captured what I wanted, helped me pick my selections from their showroom, and kept me updated throughout the whole process. In Mark's words, "there are many moving parts-that need to come together on time" - and he made it happen, having staff here every day for the duration of the project. I came home each day amazed at the progress made, as well as the fact that I was able to stay here, despite the major construction, due to how clean his staff kept it. Mark timed everything perfectly. The whole house now has beautiful LVT flooring, all new Oak woodwork throughout, including 6 panel doors, trim, window casings, jams, fire place mantel (all stained to the color I chose), a new fire protective garage door, beautiful granitite and quartz countertops in kitchen and bathrooms, all smoke damage cleaned first and then painted, backsplash tile in the kitchen and beautiful kitchen soft close cabinets. Granite Mountain made what was a huge project, not only fun, but an incredible experience. I highly recommend using Granite Mountain for any home improvement project you have.
Read more
Lisa Palumbo Matjasich
We had our countertops put in almost 3 years ago when we moved in and are very happy with them. Recently we wanted to get a reverse osmosis and they came out almost immediately after calling them. Not only did they drill a hole in less than 10 minutes, they cleaned up and they were very polite. We would highly recommend this company!
Read more
John Thorne
Contracted them to fix and finish another contractors terrible attempt at a kitchen remodel. Remodel was supposed to be a 3 week project that lasted over 5 months and still wasn’t finished. Contacted Mark from Granite Mountain who gave us a fair quote to finish the project the way we hoped it would be in the first place. He gave us a timeframe of 3 weeks to finish the project. We needed cabinet hardware installed, electric ran, island set up and finished including cutting and installing granite plus a few odds and ends. Mark and his crew were here when they said they would be here, did all said work promptly, leaving no mess. And they finished project before the 3 week window. We are ecstatic. Their commitment to detail is unmatched. 5 star recommendation. Thank you Granite Mountain.
Read more
Jerome Paul
Hired them to do my granite countertops, from start to finish it was a great experience. Would definitely hire them for other projects!
Read more
Thomas G.
Date: 2022-10-01 20:23:46
I called to inquire if they would be willing to replace my kitchen sink since it was attached to a granite counter. I had already been turned down by several other companies which refused to tackle the job. I talked to Craig who sent a person out to look at it the very same day. He said they could do it, quoted a price and when I agreed, it was immediatley scheduled for the end of the week. I was a bit concerned the granite could be damaged but Martin assured me that they have done this work before and it would not be a problem. Sure enough, it came out beautifully. I highly recommend dealing with this company.
Read more
Donna H.
Date: 2022-08-11 19:52:51
I found myself the owner of a fixer upper. Every wall and door had large holes that went all the way through, drywall missing down to the corner beads, patches in the kitchen floor where the flooring was worn down to the subfloor, windows that did not close, kitchen cabinets had scrapes, holes, and did not close, fire damage to walls and ceilings. The house itself has a good structure with all major components having been replaced in the last year. I had several Contractor's bid on the project. I decided to go with Granite Mountain located at 14027 W Illinois Hwy, New Lenox, IL 60451. I dealt with Mark and Michelle, who are not only knowledgeable, but honest. They captured what I wanted, helped me pick my selections from their showroom, and kept me updated throughout the whole process. In Mark's words, there are many moving parts-that need to come together on time- and he made it happen, having staff here every day for the duration of the project. Each day I was impressed at the progress made, as well as the fact that I was able to live here, due to how clean his staff kept it. Mark timed everything perfectly. The whole house now has beautiful LVT flooring, all new oak woodwork throughout, 6 panel doors, trim, window casings, jams, fireplace mantel - all stained to the color I chose, beautiful granite and quartz countertops in kitchen and bathrooms, all smoke damage cleaned and painted, backsplash tile in the kitchen and beautiful kitchen soft close cabinets. Granite Mountain made what was a huge project, not only fun, but an incredible experience. I highly recommend using Granite Mountain for any home improvement project you have.
Read more
Laura D.
Date: 2019-06-12 02:49:08
Great company. We are remodeling our house, needed countertops, and decided that we wanted to do quartz. They had a good selection, fair prices, answered all of our questions, and went above and beyond to help give us great service. I would recommend them to anyone! Thank you Granite Mountain!!
Read more
Trisha F.
Date: 2017-06-14 15:39:56
I got Fairy White Quartz installed. Throughout the process, Jennifer, and everyone else I worked with were extremely professional, nice and easy to talk to. They were also quick with responding to all my emails/calls. The process seemed flawless, and my counters look beautiful. After my counters were installed, I presented them with a complaint/issue, and they worked with me to resolve it immediately and to ensure my satisfaction. I highly recommend this company to install your counter.
Read more
Mia A.
Date: 2022-12-19 21:15:38
They did our counter and backsplash about a year ago. They were great to deal with and communication was awesome. Kitchen looks great.
Read more
Matthew K.
Date: 2016-06-29 18:35:06
Beautiful Granite - Horrible Customer Service Our builder recommended Mark at Granite Mountain to do the granite in our new home. There was a rather unnatural mark on one piece of granite, that appeared stained, before we even closed on our house. Mark stated that no one could prove that he was the one to stain the piece, and it could have been anybody, so he refused to cover it. The builder was forced to eat the cost on this piece to get it replaced. Then, when the replacement piece finally came in, an employee stated that we should get it sealed right away. My wife asked what compound that he recommends, and he stated that because of all the trouble, he would happily come and seal it for us next week. Great! One less thing off a new owner's mind. But then a week goes by, then two weeks. My wife speaks to Mark and mentioned that she had referred a family member to him. He asks for details about the referral, and gives no firm answer about the sealing. I asked my builder who has a good relationship with Mark, and he stated that because he did not state that himself, he will not be doing any sealing, and that his guys shouldn't be talking to clients. Basically, I've gotten paid, so I want nothing more to do with you. The referral didn't go well either, with Mark actually stating "Well, because I don't want to do this part, I'm just going to charge a bunch more to install it. Very displeased with Granite Mountain, and will not be using them in the future. Gave two stars because the granite that was not messed up does look very nice. Just make sure it's perfect before you pay! Matthew UPDATE: Upon Mark hearing about the review, he used profanity and insulted my family. No professionalism at all.
Read more
Karen P.
Date: 2023-07-29 04:00:02
Very rude. Expensive and poor customer service. I went to another local company and was treated better, great quality better price and professional installation. Stear clear of these folks.
Read more
Arlene M.
Date: 2019-11-15 18:22:45
After having my granite counters installed I noticed that even a drop of water left permanent stains due to my granite not probably sealed. A gentlemen came out and resealed it, but this did not change the stain situation. I have noticed spotting over a period of time and reported this to the Manager Mike. He came out and told me this is how granite is, My children all have granite and they do not have this spotting. I'm wondering if their granite is first grade. Mike also said when not busy he would send out men to buff the counters for me. Well, I guess they must be always busy, no one has returned my call or come out to buff the counters. I am sorry I got my counters from them and do not recommend them. Still waiting.
Read more
Terri P.
Date: 2017-05-09 15:45:18
Not one piece came out to house made or cut right after being computer measured. Backsplash came out in broken pieces. Chuck said job would take 4 hours in reality took 12 hours in 2 days. horrible job all the way around. Art.P
Read more
FAQ About Granite Mountain — Based on Independent Research
What materials can I order a countertop from Granite Mountain?
What types of spaces does Granite Mountain fabricate countertops for?
What shapes of kitchen countertops does Granite Mountain fabricate?
What countertop design styles does Granite Mountain most often implement in Aurora, IL?
What is the service area of Granite Mountain?
What types of clients does Granite Mountain work with?
Does Granite Mountain have its own countertop fabrication facility?
Does Granite Mountain offer any discounts on countertop fabrication in Aurora, IL?
What is the price category of Granite Mountain in Aurora, IL?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Mountain?
What is the fabrication and installation timeline for a countertop at Granite Mountain?
How long does it take Granite Mountain to prepare a quote for countertop fabrication and installation?
Does Granite Mountain offer cutouts for sinks, cooktops, or other elements?
What guarantees does Granite Mountain provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Mountain. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Granite Mountain for a Free Estimate
Choose the Way That Works Best for You!
14027 W Illinois Hwy, New Lenox, IL 60451