Granite Karma Countertops

since 2017

Examples of works performed by Granite Karma Countertops

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About Granite Karma Countertops - Ranked No. 2 Countertop Fabricator and Installer in Phoenix, AZ (2026)

70.64

total score

The main rating value calculated from more than 30 indicators.
Exact value: 70.639146 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Granite Karma Countertops, founded in 2017, ranked number 2 in the 2026 Countertops Contractors ranking for Phoenix, AZ.

We included Granite Karma Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Granite Karma Countertops: Total Score & Key Ratings

The Total Score of 70.64 out of 100 achieved by Granite Karma Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite Karma Countertops has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.78 out of 5.

You can read detailed information and evaluations from our independent research of Granite Karma Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite Karma Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.

General information about Granite Karma Countertops

Granite Karma Countertops is run by a single family and provides both affordable granite countertops cost and individualized attention to each of their customers in Phoenix, Arizona. Quartz kitchen countertops are another material they can work with. The team of qualified in-house technicians will get the job done quickly and correctly. You can get no-cost consultations from them. The company uses laser technology for measuring the size of your countertops accurately and cutting-edge machinery to make them more custom. You can order brand-new cabinets or install granite countertops over your current kitchen or bathroom vanity.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.780945 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

1.2

Newcomer

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

2

High

Quote Time

1.9

Slow

Affordability

4.2

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Granite Karma Countertops

Small business

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Same-day delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

LGBTQ+ friendly

Transgender safespace

Credit cards

Debit cards

Accepts Credit Cards

Open to All

In store shopping

Countertop store

Bathroom remodeler

Cabinet store

Countertop contractor

Granite supplier

Kitchen remodeler

Marble contractor

Marble supplier

Stone supplier

Reviews about Granite Karma Countertops

All (23)

Google (10)

Facebook (3)

Yelp (10)

Source: icon-google Google
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Gregory Bryan

Date: 2026-09-28 00:19:07

Out of 3 bids, they won based on the quote and reviews. The process was extremely easy from the initial estimate, measurements, to the install. There was a small mix-up with the sink to be installed, however they maintained excellent professionalism in resolving the issue. (I am a person who greatly appreciates the attempt to remedy something and it seems to be a dying trait). They measured all counters using a laser and computer system which I had never seen before but all the counters came out perfectly. It was shocking how variable the quotes were but I would call granite Karma again without seeking any other quote. Thank you for you professional and quality work!

Source: icon-google Google
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Larry Baumruk

Date: 2026-09-18 22:35:48

Very friendly and helpful. Great experience from start to finish. Chris and Jose are great.

Source: icon-google Google
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Linda Ledesma

Date: 2026-07-31 00:21:59

⭐⭐⭐⭐⭐ We had an excellent experience with Granite Karma! From start to finish, the entire process was professional, smooth, and stress-free. The team was knowledgeable, friendly, and paid close attention to every detail. Our countertops turned out absolutely beautiful, and the craftsmanship exceeded our expectations. The installation was done with precision, and everything was completed on time. You can tell they truly take pride in their work. If you’re looking for high-quality countertops and outstanding customer service, I highly recommend Granite Karma. We couldn’t be happier with the final result!

Source: icon-google Google
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Mirna Zazueta

Date: 2024-10-08 19:15:25

I am absolutely thrilled with my new countertops from Granite Karma! The quality of the granite is stunning, and the installation process was seamless. From the initial consultation to the final installation, the team at Granite Karma demonstrated exceptional professionalism, attention to detail, and customer care. The countertops have transformed my kitchen into a beautiful and functional space that exceeds my expectations. I highly recommend Granite Karma for their outstanding products and exceptional service!

Source: icon-google Google
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L Raz

Date: 2024-04-29 19:48:19

Started off great; and timely communication throughout. If you have zero questions or concerns, this could be your place. But I asked one too many REASONABLE questions, and when we reached the point of installation, they kindly requested I go elsewhere (which I did (MJ), with a quick 2 week seamless experience, all questions answered, and fabulous results). I did find it odd the salesman tried hard to kindly discourage me from going to the slab shop to lay out my pieces. I was doing a waterfall edge on a kitchen island in Taj mahal quartzite, so it was important to us to make sure that piece was chosen properly. Upon arrival, the slabs were not out on display, so we layed it out digitally in the office. I had to return (45 min round trip), and I did so happily with NO complaints, for round 2. Finished that up in 15 min (after patiently waiting 20 min for them to get my slabs out; again not prepared for my arrival. No problem, things happen, I let it slide). Bottom line is even though our communication was always timely and cordial, I sensed from day 1 I was being rushed through the process. He repeatedly told me his guys 'know what they were doing,' despite me never doubting their ability; I just wanted my basic questions answered. The red flag was the discouragement of my wanting to be involved in going to the fabrication shop for piece placement, esp after assuring me they could accomodate that. This is not an odd request in this industry. Others do it all the time. I've remodeled a kitchen once before, so I knew what to ask so there would be no surprises or disappointments on install day. I've heard the owners are great guys, but I never spoke with them. They have a nice staff and competitive pricing, but beware they wanted to get my project done with little to no customer involvement. Makes no sense.

Source: icon-google Google
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Daniel Barrera

Date: 2024-04-23 16:03:14

Granite Karma sold us an incredible piece and have incredible professionals for the installation. Great service, incredible price, and excellent customer service.

Source: icon-google Google
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Sarah Michaels

Date: 2024-04-21 23:56:19

Calling Granite Karma was the best decision throughout my kitchen remodel. The countertops pulled my whole kitchen together. After I found my countertop slab from AZ. Tile I contacted Chris. He was professional, easy to talk to, and answered all of my numerous questions. The best part, he always called me back, or answered his phone if he was available, and answered all of my text messages. Communication with Chris is 100%. Everyone I came into contact with at Granite Karma were professional, friendly and easy to work with. From Fernando who took my kitchen measurements, my fabricator at the shop, to the installers who worked magic, fitting my countertops inside my kitchen. The beveled edges look fantastic. The installation of my Bocchi Soto sink went smoothly. I was concerned since it's an undermount and not an easy drop in. Great customer service with many companies is sorely lacking, but not with Granite Karma. Thank you so much, to all who were involved in my kitchen remodel. The countertops are beautiful. Gina Greene

Source: icon-google Google
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Linda Newcomb

Date: 2024-04-11 21:35:48

I received outstanding service from my first meeting with Ramon Orlando and Fernando treated us professionally and respectfully. All the team members strived to achieve the highest level of customer service Definitely give my highest recommendation

Source: icon-google Google
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Raenelle James

Date: 2023-12-22 22:26:02

I worked with Granite Karma after my prior counter top installer was unable to complete my job on time. I am extremely happy that I was recommended to call them. They were professional, and communicative during the entire process. From the templating to the installation, everything was seemless. I would strongly recommend them and would use them again in a heartbeat!

Source: icon-google Google
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Valerie Wisler

Date: 2023-11-16 03:33:23

Ramon and his team at Granite Karma did an amazing job on my Quartz counters! They offered a great price for the counters which included: coming to my home and taking measurements, design of the Quartz counters, carefully tearing out my old counters. ( I did loosen my old back splash from the wall before they can so to help insure no damage to the wall ), and polishing the quartz. They even went the extra mile and designed a Quartz window cill for the window above my sink! It was never discussed, but it was an awesome surprise and I absolutely love it!! I would use them again and I highly recommend Ramon and his Granite Karma team

Source: icon-facebook Facebook
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Marty Bauer

doesnt_recommend

Came highly recommended, unfortunately they came out to measure, and showed up with the improper backsplash height on install day. We were left with a 1.5” gap between the top of the backsplash and the bottom of the mirror in our bathroom. Then we were told that it was explained to us that we agreed to have that gap there, which is ludicrous. Tore up drywall and have to fix that as well. If they would have measured properly and replaced what was originally there the project would have been perfect. No effort to make things right, highly disappointed.

Source: icon-facebook Facebook
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Sally Iverson

recommends

Just had new granite installed in our kitchen, both bathrooms and the laundry. From the start we had great communication with Granite Karma’s CHRIS. He kept me in the know and followed up to ensure there were no surprises. Granite Karma installers were very professional and did an excellent job. The granite itself was cut to perfection. I highly recommend Granite Karma if you are looking to update.

Source: icon-facebook Facebook
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Kim Cranton

recommends

Best experience having my new kitchen countertops done. nothing but a 5 star experience from the first phone call to the completed installation. Price was great and the installers were polite, arrived on time, did a great job and even remembered I was scheduled for surgery and asked how I was doing. Would never use another company.

Source: icon-google Yelp
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Nigel M.

Date: 2023-11-14 20:36:44

Granite Karma aka GK Outlet takes advantage of naive customers (inc. me). The quartz remnant I was sold was warped and not usable. $300 + tax down the drain! No returns!

Source: icon-google Yelp
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Yigal L.

Date: 2023-08-10 18:28:58

Great customer service. I spoke to Chris on the phone, we met a few days later. He gave me an estimate that was in line with the final price. He even worked with me to met my budget allowing me to remove the pluming and counters. The rest of the process was smooth and install looks great!

Source: icon-google Yelp
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Kathy P.

Date: 2023-02-23 23:36:20

We are extremely happy with our new sink installation. We went from a dual bowl to a single bowl with an under mount installation. Numerous contractors said it couldn't be done, but Granite Doctor made it happen! We highly recommend this company, a pleasure to do business with!

Source: icon-google Yelp
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Christina Y.

Date: 2022-05-17 22:06:55

Granite Karma was great and I would highly recommend. The showroom staff were friendly and helpful when we came to look at their options. They were able to schedule a consultation for us within 24 hours and work around our needs for installation. Start to finish, it was a great experience and we would absolutely use them again!

Source: icon-google Yelp
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Lora M.

Date: 2022-01-13 15:18:11

Very professional and a large variety of product available. Found the 2 quartz slabs that I've been seeking & could not find in stock at other businesses. Highly recommend.

Source: icon-google Yelp
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Colleen R.

Date: 2021-12-20 00:14:02

After reading yelp reviews, I decided to work with Granite Karma and I made a great decision. Chris was the first to respond to our reach-outs. Chris is easy to work with, responsive and communicative, and helped us to work within our budget. Another vendor sent us a quote for more than double of Granite Karma's. The measurements were taken within a week of our contact and I shortly had a beautifully installed quartz countertop. The workmanship is solid. The installation was smooth and done within a day. If I need future similar work, I will be returning to Granite Karma.

Source: icon-google Yelp
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Chris R.

Date: 2021-06-27 16:52:03

Countertops came out amazing. Great quality and great service. I have worked as a Realtor for 12 years and this was the best countertop install I have seen. Thanks Granite Karma.

Source: icon-google Yelp
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carol w.

Date: 2021-04-03 04:32:02

Chris with Granite Karma was excellent..great customer service from start to finish ..l am so happy with our new entire kitchen with a window sill and pony wall ...Chris informed us through the whole process with questions and complete answers Margarito was out installer ..excellent work ..took time and very right on...very happy ...l had a courtesy call today..l mistakenly got a yellow stain on the granite..l called Chris and Margarito came today and removed the stain and also cleaned and re-sealed the granite...both and all were very hard workers..would recommend them for excellent service and very prompt

Source: icon-google Yelp
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Paul K.

Date: 2021-02-22 06:09:37

We love the countertop that Granite Karma did for us. After talking with half a dozen local fabricators we chose Granite Karma based on their knowledge, communication and professionalism. They were the only company we spoke to that could provide a countertop to our specifications, which included a one-piece L-shape cut. They cut all of our surfaces from a single slab. All other fabricators we spoke to insisted that we would have to purchase two slabs. Way to go, Granite Karma! We enjoyed working with Chris, Ramon and Domingo who answered our questions and worked with us on the layout. The installers, Ivan and team did a fantastic job as well. We highly recommend Granite Karma and will be using them again on our next project.

Source: icon-google Yelp
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Tonya A.

Date: 2020-11-09 22:57:58

They did a beautiful job on our bathroom countertops! We are so happy with them and the price. We will definitely use them again for future remodel projects.

FAQ About Granite Karma Countertops — Based on Independent Research

What materials can I order a countertop from Granite Karma Countertops?

What types of spaces does Granite Karma Countertops fabricate countertops for?

What shapes of kitchen countertops does Granite Karma Countertops fabricate?

What countertop design styles does Granite Karma Countertops most often implement in Phoenix, AZ?

What is the service area of Granite Karma Countertops?

What types of clients does Granite Karma Countertops work with?

Does Granite Karma Countertops have its own countertop fabrication facility?

Does Granite Karma Countertops offer any discounts on countertop fabrication in Phoenix, AZ?

What is the price category of Granite Karma Countertops in Phoenix, AZ?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite Karma Countertops?

What is the fabrication and installation timeline for a countertop at Granite Karma Countertops?

How long does it take Granite Karma Countertops to prepare a quote for countertop fabrication and installation?

Does Granite Karma Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Granite Karma Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite Karma Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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