Granite Karma Countertops
since 2017
Examples of works performed by Granite Karma Countertops
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About Granite Karma Countertops
total score
Exact value: 70.842546 out of 100.
Customer Feedback Score
reviews: 45
YELP
reviews: 26
reviews: n/a
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Contact Granite Karma Countertops for a Free Estimate
3230 E Washington St #4, Phoenix, AZ 85034
Additional benefits of Granite Karma Countertops
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
LGBTQ+ friendly
Transgender safespace
Credit cards
Debit cards
Accepts Credit Cards
Open to All
In store shopping
Countertop store
Bathroom remodeler
Cabinet store
Countertop contractor
Granite supplier
Kitchen remodeler
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Marble supplier
Stone supplier
Reviews about Granite Karma Countertops
All (35)
Google (10)
Yelp (25)
Raenelle James
Date: 2023-12-22 22:26:02
I worked with Granite Karma after my prior counter top installer was unable to complete my job on time. I am extremely happy that I was recommended to call them. They were professional, and communicative during the entire process. From the templating to the installation, everything was seemless. I would strongly recommend them and would use them again in a heartbeat!
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Linda Newcomb
Date: 2024-04-11 21:35:48
I received outstanding service from my first meeting with Ramon Orlando and Fernando treated us professionally and respectfully. All the team members strived to achieve the highest level of customer service Definitely give my highest recommendation
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Sarah Catalano
Date: 2022-07-20 21:03:38
The absolute BEST around! Our cabinet company flat out told us Granite Karma could get us a better product and a better price than if we "bundled" countertops with them. Everywhere else told us 2 to 3 months lead time after measuring, Granite Karma did the job start to finish in under 5 weeks, and that's with 2 holiday weekends! Transparent pricing, straight forward job quotes, constant communication, responsive associates: they are EXACTLY what homeowners want in a contractor! Install was done right with quality products (hefty underlayment, proper adhesive, gorgeous slabs!). They don't cut corners, and they are the perfect mix of technicians and artists! I could not be happier! Thank you Chris, Fernando, Ivan, José, and everyone else at GK!
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Michelle Winerip
Date: 2021-01-22 01:19:06
So glad I went with Granite Karma 😊 Chris gave multiple options of places throughout the valley to purchase our slab from. I liked that we could go to the showrooms and see the full sized slabs so we knew exactly what the countertops would look like. We picked a white veined quartz from Monterrey Tile Company, but the options were pretty much endless. Margarito was incredibly wonderful with the install. I saw someone else complain about not wearing masks during covid. That was not my experience. I can confirm the team did wear masks. Honestly I was most worried about install because originally we were going to go with a contractor from home depot, but when I looked up reviews for that contractor, the installs were a disaster. People had posted pictures of chipped counters, terrible seaming, and just all around messes. I can't tell you how happy I am we canceled that contract and went with GK. The install was flawless. There was only 1 seam and it is barely noticeable. They even gave us a bonus baby counter for our windowsill with the extra material which was unexpected and so great bc our old windowsill was getting water damaged and looked terrible. I've included some pictures of the work they did, so hopefully they speak for themselves. We haven't gotten our backaplash done yet, so ignore the mismatched painting in the pictures. Wish granite karma installed backsplashes too. We would definitely have gone with them if they did!
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Sarah Michaels
Date: 2024-04-21 23:56:19
Calling Granite Karma was the best decision throughout my kitchen remodel. The countertops pulled my whole kitchen together. After I found my countertop slab from AZ. Tile I contacted Chris. He was professional, easy to talk to, and answered all of my numerous questions. The best part, he always called me back, or answered his phone if he was available, and answered all of my text messages. Communication with Chris is 100%. Everyone I came into contact with at Granite Karma were professional, friendly and easy to work with. From Fernando who took my kitchen measurements, my fabricator at the shop, to the installers who worked magic, fitting my countertops inside my kitchen. The beveled edges look fantastic. The installation of my Bocchi Soto sink went smoothly. I was concerned since it's an undermount and not an easy drop in. Great customer service with many companies is sorely lacking, but not with Granite Karma. Thank you so much, to all who were involved in my kitchen remodel. The countertops are beautiful. Gina Greene
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Daniel Barrera
Date: 2024-04-23 16:03:14
Granite Karma sold us an incredible piece and have incredible professionals for the installation. Great service, incredible price, and excellent customer service.
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Valerie Wisler
Date: 2023-11-16 03:33:23
Ramon and his team at Granite Karma did an amazing job on my Quartz counters! They offered a great price for the counters which included: coming to my home and taking measurements, design of the Quartz counters, carefully tearing out my old counters. ( I did loosen my old back splash from the wall before they can so to help insure no damage to the wall ), and polishing the quartz. They even went the extra mile and designed a Quartz window cill for the window above my sink! It was never discussed, but it was an awesome surprise and I absolutely love it!! I would use them again and I highly recommend Ramon and his Granite Karma team
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ldodds44
Date: 2022-11-22 23:46:24
Chris and his his were absolutely amazing! They were professional, detailed oriented and offered amazing pricing. I recommend it hem wholeheartedly. Liz and Tim Dodds
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Mirna Zazueta
Date: 2024-10-08 19:15:25
I am absolutely thrilled with my new countertops from Granite Karma! The quality of the granite is stunning, and the installation process was seamless. From the initial consultation to the final installation, the team at Granite Karma demonstrated exceptional professionalism, attention to detail, and customer care. The countertops have transformed my kitchen into a beautiful and functional space that exceeds my expectations. I highly recommend Granite Karma for their outstanding products and exceptional service!
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L Raz
Date: 2024-04-29 19:48:19
Started off great; and timely communication throughout. If you have zero questions or concerns, this could be your place. But I asked one too many REASONABLE questions, and when we reached the point of installation, they kindly requested I go elsewhere (which I did (MJ), with a quick 2 week seamless experience, all questions answered, and fabulous results). I did find it odd the salesman tried hard to kindly discourage me from going to the slab shop to lay out my pieces. I was doing a waterfall edge on a kitchen island in Taj mahal quartzite, so it was important to us to make sure that piece was chosen properly. Upon arrival, the slabs were not out on display, so we layed it out digitally in the office. I had to return (45 min round trip), and I did so happily with NO complaints, for round 2. Finished that up in 15 min (after patiently waiting 20 min for them to get my slabs out; again not prepared for my arrival. No problem, things happen, I let it slide). Bottom line is even though our communication was always timely and cordial, I sensed from day 1 I was being rushed through the process. He repeatedly told me his guys 'know what they were doing,' despite me never doubting their ability; I just wanted my basic questions answered. The red flag was the discouragement of my wanting to be involved in going to the fabrication shop for piece placement, esp after assuring me they could accomodate that. This is not an odd request in this industry. Others do it all the time. I've remodeled a kitchen once before, so I knew what to ask so there would be no surprises or disappointments on install day. I've heard the owners are great guys, but I never spoke with them. They have a nice staff and competitive pricing, but beware they wanted to get my project done with little to no customer involvement. Makes no sense.
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Yigal L.
Date: 2023-08-10 18:28:58
Great customer service. I spoke to Chris on the phone, we met a few days later. He gave me an estimate that was in line with the final price. He even worked with me to met my budget allowing me to remove the pluming and counters. The rest of the process was smooth and install looks great!
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Kathy P.
Date: 2023-02-23 23:36:20
We are extremely happy with our new sink installation. We went from a dual bowl to a single bowl with an under mount installation. Numerous contractors said it couldn't be done, but Granite Doctor made it happen! We highly recommend this company, a pleasure to do business with!
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Christina Y.
Date: 2022-05-17 22:06:55
Granite Karma was great and I would highly recommend. The showroom staff were friendly and helpful when we came to look at their options. They were able to schedule a consultation for us within 24 hours and work around our needs for installation. Start to finish, it was a great experience and we would absolutely use them again!
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Lora M.
Date: 2022-01-13 15:18:11
Very professional and a large variety of product available. Found the 2 quartz slabs that I've been seeking & could not find in stock at other businesses. Highly recommend.
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Colleen R.
Date: 2021-12-20 00:14:02
After reading yelp reviews, I decided to work with Granite Karma and I made a great decision. Chris was the first to respond to our reach-outs. Chris is easy to work with, responsive and communicative, and helped us to work within our budget. Another vendor sent us a quote for more than double of Granite Karma's. The measurements were taken within a week of our contact and I shortly had a beautifully installed quartz countertop. The workmanship is solid. The installation was smooth and done within a day. If I need future similar work, I will be returning to Granite Karma.
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Chris R.
Date: 2021-06-27 16:52:03
Countertops came out amazing. Great quality and great service. I have worked as a Realtor for 12 years and this was the best countertop install I have seen. Thanks Granite Karma.
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carol w.
Date: 2021-04-03 04:32:02
Chris with Granite Karma was excellent..great customer service from start to finish ..l am so happy with our new entire kitchen with a window sill and pony wall ...Chris informed us through the whole process with questions and complete answers Margarito was out installer ..excellent work ..took time and very right on...very happy ...l had a courtesy call today..l mistakenly got a yellow stain on the granite..l called Chris and Margarito came today and removed the stain and also cleaned and re-sealed the granite...both and all were very hard workers..would recommend them for excellent service and very prompt
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Paul K.
Date: 2021-02-22 06:09:37
We love the countertop that Granite Karma did for us. After talking with half a dozen local fabricators we chose Granite Karma based on their knowledge, communication and professionalism. They were the only company we spoke to that could provide a countertop to our specifications, which included a one-piece L-shape cut. They cut all of our surfaces from a single slab. All other fabricators we spoke to insisted that we would have to purchase two slabs. Way to go, Granite Karma! We enjoyed working with Chris, Ramon and Domingo who answered our questions and worked with us on the layout. The installers, Ivan and team did a fantastic job as well. We highly recommend Granite Karma and will be using them again on our next project.
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Tonya A.
Date: 2020-11-09 22:57:58
They did a beautiful job on our bathroom countertops! We are so happy with them and the price. We will definitely use them again for future remodel projects.
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Rahul R.
Date: 2020-10-15 03:09:27
I found this company on Yelp and called them after a disappointing experience with another company on Yelp (see review). I received white glove turnkey service. They are very organized. They communicated well. They met me at my home on time for the initial appointment. Chris took measurements and e-mailed me an estimate with the measurements and plan. They were willing to negotiate to give me the price that I was happy with. Fernando arrived at a later appointment to obtain pinpoint accurate results with lasers and other tech to provide the precise cuts that needed to be made. An installation was scheduled 2 weeks later. They completed the job in roughly 8 hours. They protected my existing backsplash in the process. What I most appreciated about Granite Karma is their communication and level of service. They are ranked #2 on Yelp so they have a lot of interest from multiple clients. But despite the great demand for their services, they treated me with respect and courtesy throughout the process. I couldn't be happier with my countertops and I highly recommend them.
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Marsha K.
Date: 2020-10-14 04:06:11
Very responsive team. Worked with us even at our most difficult. Delay install but due to Covid-19 not karma. Friendly staff who are pretty clean
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Peggy A.
Date: 2020-06-19 23:07:29
Professional, honest, and great customer service! Was so patient with my kitchen renovation and all the changes I made prior to having the granite installed. I would highly recommend Granite Karma for any stone you may be interested in. Selection was great .... granite, quartz, porcelain! Nicest and extremely knowledgeable people to do business with! From start to finish ... you surpassed my expectations! Thank you Granite Karma!
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Blossom D.
Date: 2020-05-08 15:30:01
Very happy I made the call to Chris at Granite Karma. I had a very small window to work with while in between tenants and trying to get the kitchen updated in a rental. Before I found Chris I had called a couple contractors for kitchen updates and their counter prices were 2x the price of Granite Karma and they lacked reliability. I had to have someone reliable and pricing reasonable. Chris was proactive and explained everything (I wasn't familiar with all the parties involved in granite counters process / fabricators). He responds quickly. He helped me find slabs during a pandemic with closed showrooms. Most important he got me comfortable to get the project done with the reliability I needed. I have a deadline. Tenant moving in. It got done. On schedule. Thank you for the pride in your work and strong work ethic. Happy customer here.
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Sally I.
Date: 2020-01-30 16:28:52
So happy with Granite Karma, from the sales, to fabricators to the installers. Chris (sales) kept me informed through every stage to ensure there were no surprises. The fabricators cut the granite to perfection and the installers were polite and took great care to install the granite. We would definitely recommend Granite Karma.
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Greg S.
Date: 2019-04-20 20:55:18
Granite Karma was extremely professional, courteous and punctual from the beginning to the end of the process. Ramon and his crew are expert craftsman, and we highly recommend their services.
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Rebecca H.
Date: 2018-12-13 21:48:16
I can't express my gratitude to Ramon & Elvis and crew... I wanted to get my counter top installed before Thanksgiving and they said they could do it. They exceeded my expectation by getting it done early! Who does that? I'll tell you, Granite Karma!!! They were polite and professional. They went the extra mile. They optimized my material to allow for my master bath vanity counter as well. I am so pleased to have selected them to do this job for me. We had made a change to the design after completion and needed a side splash. They cut it for me and I was able to pick it up. My husband and I are very impressed and thankful to Granite Karma. Doesn't get better... I would never look for any other installer!
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Kim C.
Date: 2018-10-13 20:34:41
Best experience having my new kitchen countertops done. nothing but a 5 star experience from the first phone call to the completed installation. Price was great and the installers were polite, arrived on time, did a great job and even remembered I was scheduled for surgery and asked how I was doing. Would never use another company.
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Stephanie P.
Date: 2018-06-24 04:14:21
Ramon was incredible. Within only a few days I had my countertops installed! No issues at all! Definitely will be recommending Granite Karma to anyone who is looking for countertop installation! Thanks for making my vision come to life, Ramon. :)
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SJ D.
Date: 2018-06-19 02:49:12
We had a great experience with Granite Karma! Ramon was professional and courteous when he brought samples and did an estimate for us. That very afternoon our kitchen was measured and , on Ramon's recommendation, I visited AZ Tile to see bigger slabs of quartz just to be sure the color I chose was what I wanted. Within 10 days, our new countertops were installed by Elvis and his crew. They did a fantastic job and we are completely satisfied with the quality of their work. When we had our faucet installed, the plumber asked who did our countertops, and commented on how great they looked, especially the precise caulking. If you want excellent quality at a reasonable cost, call Granite Karma.
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Stacy R.
Date: 2018-04-06 15:24:26
Fantastic communication! Best competitive prices! Prompt installation! A pleasure to do business with. Most definitely will be calling Granite Karma again on our next project!! Great experience all around. I'd give more than 5 stores if I could!
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Marc S.
Date: 2017-10-26 00:32:05
Amazing work! I was looking for months to try and find the perfect company to install new granite countertops in kitchen and bathroom. After many quotes granite karma was the best quote I found in what felt like the entire Phoenix area. The process was fast and quick and the workers showed up on time and did perfect work. Will recommend this company for anyone needing new countertops.
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Gabe M.
Date: 2017-08-10 22:47:02
Granite Karma installed our quartz counter tops and they did an excellent job. The whole process was smooth and Ramon answered all my questions and concerns. Installation was quick and clean. My wife and I are very satisfied with the outcome. Thank you.
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Darren S.
Date: 2016-02-29 13:48:16
Just had them install Quartz counter-tops throughout the house. This was a very good experience with the company. very good communication throughout the process. very helpful in picking colors and the install was very professional and quick. Would definitely recommend to anyone.
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Jaja A.
Date: 2019-04-22 04:24:10
Didn't get to order slab just yet... but i def recommend Granite Karma to others when they ask for advice... Ramon is courteous and quick to reply even when you have a ton of questions. I think they also provide fair prices on some slabs that I think many would like in their homes if you visit their showroom. Check them out they're helpful and I think you would get a quality product from them just from the customer service level being at a high.
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Nigel M.
Date: 2023-11-14 20:36:44
Granite Karma aka GK Outlet takes advantage of naive customers (inc. me). The quartz remnant I was sold was warped and not usable. $300 + tax down the drain! No returns!
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3230 E Washington St #4, Phoenix, AZ 85034