Granite Creations

We rate the staff friendliness of Granite Creations as Very Good. During our research, the staff at Granite Creations demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Granite Creations’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite Creations directly to better understand their approach to customer service.

We rate the staff expertise of Granite Creations as Excellent. The staff member from Granite Creations who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite Creations may vary. We recommend contacting the company directly for more comprehensive information.

Granite Creations is an established company, operating since 2008. According to our research, Granite Creations has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Granite Creations directly to confirm the accuracy of the details.

We note that Granite Creations has a dedicated office. Our research revealed that Granite Creations operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Creations directly to confirm the latest details.

We note that Granite Creations has its own production facility. Our research revealed that Granite Creations operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite Creations directly to confirm the accuracy of this data.

We were unable to confirm whether Granite Creations offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Granite Creations provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Granite Creations remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Granite Creations directly for more information.

We rate the production time of Granite Creations as Very Fast. Our mystery shopper research revealed that Granite Creations quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Granite Creations is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Granite Creations during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite Creations.

We rate the deposit level of Granite Creations as Standard. Granite Creations requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite Creations may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite Creations.

We rate the quote preparation speed of Granite Creations as Slow. Our mystery shopper research showed that Granite Creations took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Granite Creations in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Granite Creations.

We rate the price level of Granite Creations as Above Average. According to our mystery shopper research, Granite Creations quoted a price of $110.07 per square foot for Calacatta Idilio quartz and $99.76 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $9180 for Calacatta Idilio quartz and $8320 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Granite Creations.