Granite By Rafael

We rate the staff friendliness of Granite By Rafael as Poor. Based on our mystery shopper research, the staff at Granite By Rafael showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Granite By Rafael’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite By Rafael directly to better understand their approach to customer service.

We rate the staff expertise of Granite By Rafael as Good. The staff member from Granite By Rafael who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite By Rafael may vary. We recommend contacting the company directly for more comprehensive information.

Granite By Rafael is an experienced company, operating since 2001. Our research revealed that Granite By Rafael began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Granite By Rafael directly.

We note that Granite By Rafael has a dedicated office. Our research revealed that Granite By Rafael operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite By Rafael directly to confirm the latest details.

We note that Granite By Rafael has its own production facility. Our research revealed that Granite By Rafael operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Granite By Rafael directly to confirm the accuracy of this data.

Granite By Rafael does not offer discounts for veterans. Based on our mystery shopper research, we found that Granite By Rafael does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite By Rafael directly for confirmation.

We rate the production time of Granite By Rafael as Fast. According to our research, Granite By Rafael quoted a project completion time of 17 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Granite By Rafael during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Granite By Rafael.

We rate the deposit level of Granite By Rafael as High. Our research found that Granite By Rafael requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Granite By Rafael. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Granite By Rafael may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Granite By Rafael.

We did not receive quote preparation data from Granite By Rafael. Unfortunately, Granite By Rafael did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Granite By Rafael remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite By Rafael directly to clarify timelines and conditions.

We did not receive pricing information from Granite By Rafael. Unfortunately, Granite By Rafael did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Granite By Rafael, which is recognized in our rankings for other parameters. We recommend reaching out to Granite By Rafael directly to obtain pricing details and further information.