About Granite By Designs — Ranked №4 Countertop Fabricator and Installer in Killeen, TX
47.01
total score
The main rating value calculated from more than 30 indicators.
Exact value: 47.006242 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Granite By Designs, founded in 1999, ranked number 4 in Killeen, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Granite By Designs among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Granite By Designs: Total Score & Key Ratings
The Total Score of 47.01 out of 100 achieved by Granite By Designs in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Granite By Designs has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.37 out of 5.
You can read detailed information and evaluations from our independent research of Granite By Designs’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Granite By Designs directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Granite By Designs
Is it possible to fabricate custom charming furniture and enjoy its durability for years? Stone countertops allow for combining both aspects. Modern kitchen and bathroom surfaces look aesthetically and serve functionally at the same time. Original stone patterns make countertops pieces of art. Stones’ physical resistance to environmental factors makes surfaces highly serviceable without deterioration. Order custom furniture in Granite By Designs to entrust hassles to specialists, enjoy perfect service, and get unique tabletops. The granite countertops cost includes a free estimate, measurements, and draft design.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 25
Google
4.9
reviews: 23
YELP
5
reviews: 2
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.374074 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Granite By Designs as Excellent.
Our mystery shopper research revealed that the staff at Granite By Designs provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Granite By Designs’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Granite By Designs directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Granite By Designs as Excellent.
The staff member from Granite By Designs who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Granite By Designs may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.5
Legacy
Company Age
Granite By Designs is a legacy company, established in 1999.
According to our research, Granite By Designs has been in business since 1999, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Granite By Designs directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Granite By Designs has a dedicated office.
Our research revealed that Granite By Designs operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite By Designs directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Granite By Designs has its own production facility.
Our research revealed that Granite By Designs operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Granite By Designs directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Granite By Designs does not offer discounts for veterans.
Based on our mystery shopper research, we found that Granite By Designs does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Granite By Designs directly for confirmation.
Production time
0
No Data
Production time
We did not receive production time information from Granite By Designs.
Unfortunately, Granite By Designs did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Granite By Designs remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite By Designs directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Granite By Designs.
Unfortunately, Granite By Designs did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Granite By Designs.
Unfortunately, Granite By Designs did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Granite By Designs remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Granite By Designs directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Granite By Designs.
Unfortunately, Granite By Designs did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Granite By Designs, which is recognized in our rankings for other parameters. We recommend reaching out to Granite By Designs directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Granite By Designs
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Reviews about Granite By Designs
All (13)
Google (11)
Yelp (2)
Source:Google
Deborah Walker
Date: 2023-06-27 16:24:33
GBD just completed installing new granite and backsplash in our kitchen. They did a superb job. There are some dedicated employees in this company. We wish to thank Tim and Bryson the installers for our project. They were flawless and professional. Morgan in the front office was very helpful and assisted in seeing our job was completed satisfactorily. On recommendation Nick, owner of Sure Construction installed backsplash and also did a great job. We thank Wayne the owner of Granite by Designs for ensuring we were satisfied with their work. We highly recommend this company.
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Source:Google
Suzanne West
Date: 2024-08-06 14:10:32
Granite by Design is a GREAT business to work with if you need countertops! We shopped at several big box stores and their prices and customer service did not come close to the excellence of Granite by Design!! Our kitchen island was installed and several weeks after installation, I realized that it did not have the overhang on one side that we had originally discussed and planned for. Kenny, at Granite by Design, took responsibility for the error and had it replaced right away without question. We were so pleased with the quality of work and wonderful personal care and attention to consumers which is not easy to find with many businesses these days! Thank you!!
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Source:Google
Caren Harvey
Date: 2024-05-03 16:34:48
Great work, honest company. They are very reasonable, respectful, and responsive company. I will be using them again.
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Source:Google
Teri Logsdon
Date: 2024-07-21 17:20:05
Fantastic people to work with and so accommodating working with my crazy work schedule. Outstanding and beautiful work they do! They also support our community and I thank them!!
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Source:Google
Cory Arney
Date: 2024-03-04 23:35:47
Honestly the counter tops are awesome, but the crew that installed them did not wipe anything down that they got dust on, got sealant on the floor and didn’t clean it up. Got a new sink from them wasn’t until the day before the install that I found out it didn’t come with drains so almost a week later I still can’t use the sink. But other than that, I would recommend them just make sure after paying all that money that everything is the way you want it.
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Source:Google
Jadda Lopez
Date: 2023-09-14 18:20:12
Just had my BEAUTIFUL quartz countertops installed and it looks amazing. Installers were great and did an amazing job! They have a great selction on hand and prices are unbeatable! The turnaround once I placed my order to get an install date was quick and I couldn’t be happier with GBD! Thank you to the whole team and everyone who worked on this project.
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Source:Google
Donna Wallace
Date: 2024-01-11 23:43:11
Just completed a total bathroom remodel and chose Granite By Design to install my beautiful quartz double sink counter. Everyone was friendly, professional and helpful. They had a huge selection of granite and quartz. I was not rushed or pressured as I was shown around the yard.
Once I selected my quartz, I chose my sinks. Their price was comparable to the big box stores (I think $10 less than what I found at Home Depot.) They scheduled to measure and installation followed. I absolutely love my countertop and sinks. I highly recommend this company! Professional with Texas hospitality.
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Source:Google
Eric x
Date: 2023-04-20 16:39:47
Excellent company. When I got my counters 7 yeas ago, they worked with me on my tight budget and came in with the best price out of several companies in the area. Upon install, one bathroom sink was installed slightly crooked, but they came back out the next day, fixed it immediately and were very professional.
Recently , due to some bad stainless rod that they had the granite near my kitchen sink cracked. 7 years after installation they came out and replaced it under warranty and did a fantastic job. They were very responsive with a quick turnaround time. Not a lot of companies have this kind of integrity.
I would recommend this company based off of their prices, quality of work, and their customer service.
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Source:Google
Katherine S-B
Date: 2024-04-12 20:41:23
We had the best experience with Granite by Design. We showed up to their shop on Thursday morning and found a beautiful quarts stone for my kitchen. They came to my house that day and did measurements for pricing and the next day they came back out for the laser measurements. One week from when I picked out the stone, they were back at my house to install. The stone is beautiful. All the people at GBD are friendly, professional, and easy to work with. It was a real pleasure working with Granite by Design and I will definitely use them again if/when the need arises.
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Source:Google
Madmorda
Date: 2024-01-20 01:34:17
Great prices, friendly staff, and a large selection of materials. They were able to do my whole kitchen in an afternoon.
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Source:Google
Rick H
Date: 2023-12-13 13:06:45
We stopped by their shop one day, just to see what it would take to replace our worn-out quartz countertops. Though we were walk-ins, we were treated like VIPs, and when we found out how reasonable the cost was for exotic granite, we were ready, right then and there, to have them provide new countertops. It was much, MUCH lower than I thought it would be. About 40% lower. They installed the countertops yesterday, and they are so great to work with. You will not go wrong if you use Granite By Design for your stone countertops, whether for new construction or remodeling. Absolute recommendation
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Source:Yelp
Donna B.
Date: 2023-12-01 19:34:47
The staff is friendly and helpful. Great selection of granite and quartz. They made the process very smooth. The hardest part of the whole process was choosing from the many slabs on their lot. Im thrilled with the quartz counter top and highly recommend them. Great value, great customer service!
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Source:Yelp
Wanda G.
Date: 2013-07-19 17:43:49
We definitely highly recommend Granite by Design, Kempner, TX, to anyone needing granite work. They are all professionals that take pride in what they do, starting with Frank, who was totally patient with me since i changed my mind three times when chosing the granite, Drew was exceptional friendly and professional when he came to the house to take the measurements, and lets not forget the team that installed the granite to perfection. Don't settle for less folks, I delt with other business, but that is all they were, businesses. We are so happy we trusted Granite by Design for our kitchen renovation.
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Source:
FAQ About Granite By Designs — Based on Independent Research
What materials can I order a countertop from Granite By Designs?
During our independent research, we found that Granite By Designs offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Granite By Designs’s clients in Killeen, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Granite By Designs fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Granite By Designs is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Granite By Designs fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Granite By Designs, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Granite By Designs most often implement in Killeen, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Granite By Designs successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Granite By Designs?
The company’s office is located at 10273 U.S. Hwy 190, Kempner, TX 76539, but its work is not limited to just the city of Killeen, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Granite By Designs work with?
Like many participants in our rating, Granite By Designs works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Granite By Designs often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Granite By Designs have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Granite By Designs has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Granite By Designs offer any discounts on countertop fabrication in Killeen, TX?
According to our research, Granite By Designs does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Granite By Designs may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Granite By Designs in Killeen, TX?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Granite By Designs. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Granite By Designs?
Yes, according to our research, Granite By Designs offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Granite By Designs?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Granite By Designs in Killeen, TX. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Granite By Designs to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Granite By Designs in Killeen, TX. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Granite By Designs offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Granite By Designs performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Granite By Designs provide for its work?
According to our information and industry practice, Granite By Designs, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Granite By Designs in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Granite By Designs. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Granite By Designs is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Granite By Designs know that you found them through the National Ranking Countertops Contractors!