Fox River Granite & Marble
since 2016
Examples of works performed by Fox River Granite & Marble
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About Fox River Granite & Marble — Ranked №2 Countertop Fabricator and Installer in Plano, TX
total score
Exact value: 75.882653 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Fox River Granite & Marble, founded in 2016, ranked number 2 in Plano, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Fox River Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Fox River Granite & Marble: Total Score & Key Ratings
The Total Score of 75.88 out of 100 achieved by Fox River Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Fox River Granite & Marble has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.19 out of 5.
You can read detailed information and evaluations from our independent research of Fox River Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Fox River Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Fox River Granite & Marble
Bathroom and kitchen countertops are exposed to many negative factors, such as temperature changes, friction, moisture, and sunlight. These factors can cause increased wear of furniture. Tabletops may swell, fade, or crack. If you install countertops from natural stone, you can forget about these problems. Experts from Fox River Granite & Marble offer clients to produce unique furniture according to their demands. Employees are capable of embodying any idea. An individual approach is the company’s priority. Clients get original countertops that perfectly fit their interiors. A free measurement, estimation, and replacement are included in the pack.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 111
YELP
reviews: 5
reviews: 9
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Fox River Granite & Marble
Small business
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Curbside pickup
Countertop store
Bathroom remodeler
Kitchen remodeler
Reviews about Fox River Granite & Marble
All (23)
Google (12)
Facebook (6)
Yelp (5)
Sue Berk
Date: 2023-10-18 04:29:01
Fox River Granite was amazing. I am a builder with @berk_walters_homes and I deal with a LOT of different contractors. David and his team did a great job for a great price, and on time. Usually you don't get all 3 of those attributes. Their work is impeccable and the results stunning. We sold the house before we even finished it and everyone commented on the stunning waterfall island. I will use Fox River again for sure.
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Kai Chow
Date: 2021-04-19 00:15:24
Wanted to write a detail review for the amazing job that David (from Fox River Granite) did for recovering my home! I'm one of the owners who experienced a pipe burst during the extreme weather back in Feb'21 in Dallas, TX. My entire brand new development house was flooded with 6 inches deep of water. Originally we wanted to have a warranty claim as it's a new built from Castle Rock; however, the builder is in denial of any responsibility so we are left with no help. Searched through google and attempted to call every single contractors we can find but most of the highly rated ones are all 1 month out. We were lucky enough to have met David's team. He is honest, friendly, very informative during the entire rebuild process that we didn't need to ask for update, and most of all very timely (It's 2 months long project through beginning of Apr, but I'm sure it would have been at least a 3 months reconstruction for others let alone there isn't anyone who can help during the contractor shortage). Since we ended up went through the reconstruction with insurance and the money wasn't coming as quickly as we wanted. David is very thorough and sent us a quote that is close to the field adjuster's estimate. He is also very transparent and told us that we can either wait (It took almost 2 weeks for our insurance to send us a check and then 2 additional weeks for our lender (due to TX law if check is >$10k) to release us payment) OR if we are comfortable to issue them a check with 50% of the estimate, they can start the work right away. Understand 50% is a lot of money, but we already built trust throughout the first week with David so we were not worry at all. David used the same if not better quality material to rebuild our place! i.e We paid upgrades fee with our cabinets and floorings but we couldn't locate the same brand and color anywhere out there. He personally reached out to the supplier who usually usually sell to builders and was able to convince them to sell us the material! (I called myself and got turn down couple times) Then, he gave us an option to pick better quality of stone for our counter top needed to be replaced. We are still waiting for the rest of the claim check to be released as of today and we're glad we didn't wait in the first place. It is a long review, but I wanted to make sure if you are still looking for a team who is honest and highly skilled, look no where. Thank you David again! -Steven & Tracy
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perita pradia
Date: 2024-05-19 02:18:29
Very dissatisfied with the work. Our white quartz counter tops were affixed with an adhesive that has turned very yellow after only 2 1/2 years and looks horrible against the white quartz. The counter tops throughout my custom home, built in 2021were not as expected and the quality of the nstallation was mediocre. I expected better in a custom build at a price point over 700k.
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Jillian Clanton
Date: 2024-05-14 17:40:33
We are building a house and not only did we find endless options for countertops at Fox River & Granite, but the customer service was beyond amazing! We worked with Rosa who was so knowledgeable, kind, helpful, and she made the process of picking countertops so much fun. She has been a joy to work with. The countertops were installed last week and the attention to detail is so evident and appreciated. I had to leave a review because that’s how impressive this whole experience has been. It’s always great when top notch quality and top notch customer service coexist. Thankful to have this gem of a business in the dfw area.
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Bleu Luxury Living
Date: 2023-01-17 15:38:28
Amber is the BEST! She goes over and above to make certain things go smoothly . The entire team does amazing work & we are extremely happy! Our builder has a great Vendor in this team!
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David Lee
Date: 2024-04-14 19:47:01
Absolutely thrilled with the service and quality provided by this granite company! From start to finish, their team exhibited professionalism and expertise. The granite countertops they installed in my kitchen are not only stunning but also durable. I highly recommend them to anyone looking for top-notch granite products and exceptional customer service.
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Misty Lockwood
Date: 2018-10-03 13:58:43
I can't say enough good things about Nick and team at Fox River Granite! We flip houses and have been using Fox River for almost 3 years now. They have incredible prices and are as professional as they come. A great company that produces quality work for an affordable price! Thanks!
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WAYNE FURSTENWERTH
Date: 2024-04-23 13:38:22
This is our second time to use Fox River. Both times have been very positive. We enjoyed working with Lacy. She is very knowledgeable, personable, and professional. Picking out our actual granite slab was fun. The install went very well and we are very happy with the end results.
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William Ohaver
Date: 2024-04-19 12:58:19
Lacey is awesome, always smiling helpful and ready to serve. Today I came in with 2 ladies to pick out countertops. I was hoping also she could help me get some color schemes for paint and flooring picked out as the ladies did not like colors I suggested. We left with flooring, paint colors and great ideas which made entire remodel kick into high gear. Ps she skipped her lunch to help me. Thank you Lacey and Ty Fox River Granite for all your help making this I’m sure our 50 th project together take off.
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Scott Selzer
Date: 2022-05-17 14:42:32
These guys are the best I have ever dealt with. Can give enough stars. David worked hard to match our needs with his inventory and keep the price within our budget. Their install team was on time, worked quickly and did a fantastic job. This is definitely the place to come for your countertop needs!
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Shark Sharkman
Date: 2022-04-04 18:37:26
Our friend and realtor, France Kwan, of F1 Real Estate Group, recommended we reach out to Nick at Fox River, when we started looking to replace our dated dark granite countertops. We have a large kitchen with 3 large surfaces, a bar area, and a separate counter in the adjacent family room, all with the same dark granite. We wanted to bring some lightness into the area, both from a color perspective and the thickness of the slabs. We chose a beautiful white Carrera Marmi quartz and Nick made sure we were taken care of. His folks came out and measured, received our new sink to ensure proper cuts (and helped when a duplicate sink was received by delivering it back to UPS for us) and came out and installed the counters quickly and cleanly. I’m including a photo of the new countertops. The new backsplash goes in tomorrow. Timely, helpful, friendly, reliable, and reasonable prices!
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Erin Bergin, Realtor
Date: 2019-05-08 16:20:35
LOVED our experience with Fox River Granite. Their new store is beautiful with SO many options. Gus and all the staff were beyond helpful. Once we made a decision they had it installed the next week! We could not be happier.
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Kim Tipton-Spencer
Fox River came with recommendation and they didn't disappoint! Gus is AWESOME! What a great and FUN experience! He knows his stuff and will make sure your project is done right! All the crews that he had working with us did fast and efficient work and what I loved most is that he was on site, checking in and communicating with us to make sure we had the best outcome! The countertops are awesome!
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Shannon Helton
Gus was the best! He came after I had some bad business with another contractor installing granite and he created a solution to my chaos! Not only was it cost effecient but they got it done so quickly and went above and beyond! I would recommend them over and over! My counter looks beautiful now! And the crew was kind and professional! Thank you guys!!
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Brandi Smith Rodriguez
Thank you Gus for showing me around your awesome new showroom and all the inventory! Lots of choices and quality products.
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Misty Sunshine Lockwood
I can't say enough good things about Nick and team at Fox River Granite! We flip houses and have been using Fox River for almost 3 years now. They have incredible prices and are as professional as they come. In this industry, and as a home owner, it's hard to find a great dependable company that produces quality work for an affordable price! I wouldn't hesitate to recommend Fox River to all my colleagues, friends and family!
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Christal Fannin
We just had our kitchen remodeled and took a chance on Fox River. We are so glad we did! They were excellent. Friendly, professional, and actually finished on time. Would hire them again!
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Bernice Rennie Saens
HIGHLY RECOMMENDED....we stopped around for quite a while and found fox river but thought the price was a way to get you in the door. We are very wrong and loved the slabs and the fact that they can usually install in less than 2 weeks..the price included the fabrication and the installation and the attention to detail on the install was super....we will be coming back for sure on our new build. Very quick responses to messages... LOVE them....
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praful p.
Date: 2025-02-22 12:13:46
Lots of selection and owner & staff are very friendly & professionals. Highly recommend to come and look options available to build or remodel your dream house project with Nick & team members support & guidance
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Sara K.
Date: 2021-06-12 15:07:09
We had beautiful granite installed in kitchen. Also updated baths ...floors, vanity, and tub/showers with granite and porcelain tile. Very very nice. David and his team did good quick work. I'm loving my extra large kitchen counter--now an eat-in open concept.
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Kristy H.
Date: 2021-01-21 02:13:39
I was referred to Fox River Granite via a mom group, and I have nothing but great things to say about David and his team. Consider this your mom friend recommendation. I got several estimates from general contractors to renovate our entire home, but ultimately I decided to go with this company based on the recommendation and the open, honest, and (most importantly) comfortable communication. This is something that should strongly be considered since you're going to be back and forth with this person multiple times a day. David is not only knowledgeable in the industry, he's very honest and fair (a rarity in the contracting world). They literally helped me achieve my home dreams and went above and beyond with customer satisfaction. Some of the things I requested weren't possible to achieve but they always figured a workaround that not only worked, but looks amazing. The tile work they did on my bathroom is flawless -- and I picked a design that is very difficult to achieve. They fixed the entire interior of my home and we are over the moon with how it turned out. I'm definitely referring Fox River Granite to all of my friends and family and turning to them for any future projects.
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Lisa B.
Date: 2021-09-09 05:42:02
My husband and I were looking for white quartz counter tops to update our kitchen. They had exactly what we were looking for! The only problem was the customer service! They said they would come between 1pm and 3pm. At 3:34 we asked what was going on, we had not heard a thing. We called and waited one hour until finally someone answered! TBH the customer service was bad. All In all they need to get it together
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Anita S.
Date: 2020-09-01 03:16:42
We recently had granite counter tops installed in our kitchen by Fox River Granite & Marble. We were very pleased with the overall outcome. They offered compatible prices, ample selection on their granite and quartz materials. The installers arrived on time and did a beautiful job on the installation and completed the install in 1 day as agreed. My rep, Carlos did an outstanding job from start to the finish of the project. He is hard working, efficient, on time, always answered my phone calls and text. I really appreciated his timeliness with responding to questions and/or resolving concerns. I really enjoyed working with Carlos.
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FAQ About Fox River Granite & Marble — Based on Independent Research
What materials can I order a countertop from Fox River Granite & Marble?
What types of spaces does Fox River Granite & Marble fabricate countertops for?
What shapes of kitchen countertops does Fox River Granite & Marble fabricate?
What countertop design styles does Fox River Granite & Marble most often implement in Plano, TX?
What is the service area of Fox River Granite & Marble?
What types of clients does Fox River Granite & Marble work with?
Does Fox River Granite & Marble have its own countertop fabrication facility?
Does Fox River Granite & Marble offer any discounts on countertop fabrication in Plano, TX?
What is the price category of Fox River Granite & Marble in Plano, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Fox River Granite & Marble?
What is the fabrication and installation timeline for a countertop at Fox River Granite & Marble?
How long does it take Fox River Granite & Marble to prepare a quote for countertop fabrication and installation?
Does Fox River Granite & Marble offer cutouts for sinks, cooktops, or other elements?
What guarantees does Fox River Granite & Marble provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Fox River Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Fox River Granite & Marble for a Free Estimate
Choose the Way That Works Best for You!
1124 W Division St, Arlington, TX 76012