Fox Countertops
since 2018
Examples of works performed by Fox Countertops
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About Fox Countertops — Ranked №5 Countertop Fabricator and Installer in Des Moines, IA
total score
Exact value: 61.911836 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Fox Countertops, founded in 2018, ranked number 5 in Des Moines, IA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Fox Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Fox Countertops: Total Score & Key Ratings
The Total Score of 61.91 out of 100 achieved by Fox Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Fox Countertops has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.1 out of 5.
You can read detailed information and evaluations from our independent research of Fox Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Fox Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Fox Countertops
The company offers an acceptable cost of quartz countertops installed in Iowa. Surfaces made of granite and other natural materials are used in kitchen areas and bathrooms arrangement. The owner successfully occupied a niche in developing construction industry. The staff of Fox Countertops pays attention to high level of service. The importance of every detail ensures success of the production process. Countertops are characterized by reliability and spectacular look. They are suitable for different interior styles and give the interior a luxurious appearance.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 111
YELP
reviews: 2
reviews: 8
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Fox Countertops
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Checks
Credit cards
Debit cards
Accepts Credit Cards
Open to All
Small Business
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cheques
In store shopping
Countertop Installation
Countertop store
Kitchenware Shop
Reviews about Fox Countertops
All (24)
Google (16)
Facebook (6)
Yelp (2)
Eric Redmond
Date: 2020-03-11 17:20:19
The Good: Picking and selecting a countertop was a good process with helpful staff. They had a wide selection of patterns at varying price points. The staff were helpful and the final estimate was very competitive with other local companies. The Bad: When the countertops arrived I was present for a portion of the installation before heading back to work. We came home that night and noticed the long section of the countertop was installed crooked with the overhang changing by 3/4" to 7/8" from one end to the other. This was easily visible with the naked eye. We called Fox and they were prompt at coming out to see what the problem was. The installers returned 2 days later to correct the problem. The issue I had with this is that the installers mentioned they "knew" it was installed crooked the first time. I'm not sure why they proceeded with the installation and failed to inform myself or others...my guess is they were hoping no one would notice. Unfortunately there were other issues with the installation. Our island has two posts supporting one end, these posts were pushed out of level when the countertop was installed. I don't know why they didn't use a level or tape measure to check any of this after installing as either would have indicated an issue. Because of this, the reveal was different and the posts were out of level causing us to need to readjust the posts. Also, the top edges of our painted drawers had paint scratched off of them. This is a fairly simple fix on our end but something we shouldn't have to do. Lastly, when the installers came to remedy the crooked reveal they must have set one of the countertops with wet caulk on our island countertop leaving residue for us to clean up. Once again, a simple fix for us but left us cleaning up something we shouldn't have. Because of the issues with installation I had to take two different periods off of work. If you have this luxury, I would suggest staying to watch the installation to be sure it's done properly. I usually would not suggest this as I know from working in construction this makes work uncomfortable but I wish I would have done so in this situation. Conclusion: Good customer service up front and good selection with competitive pricing. However, the installation is what really matters in the end and we did not feel like that was a valued process. We have spent significant amounts of money on our cabinets and countertops, and to have the final piece installed with poor attention to detail is disappointing.
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Katie May
Date: 2023-06-21 23:50:15
Anna at Fox countertops is amazing to work with! She helps us with everything we could possibly need including quotes, scheduling, and reselecting selections in our budget if needed. The install team is amazing! They are always super courteous, kind, and professional on site and with our clients. They are a great team to work with!
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Stephanie Elkin
Date: 2024-06-14 12:11:45
We were so pleased with our countertop experience through Fox. The communication was excellent, the wait time was minimal, the service was fantastic, and they had really fair prices. Would HIGHLY recommend!
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Aaron Roland
Date: 2024-11-13 15:20:57
Excellent and efficient work with kitchen counter and sink installation! Great communication on what was needed and removal of backsplash! Highly recommended!
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JILL GILMORE
Date: 2024-10-11 15:03:22
I highly recommend Fox countertops and the two installers that put in my new countertop. They were respectful of my property and were very professional. The work is top notch and I couldn’t be happier. The whole process was quick and flawless. So refreshing to finally have some remodel work that wasn’t a hassle getting what I paid for and having the job done correctly. You guys were amazing and I absolutely love the new look in my kitchen. Thank you!!
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Hanna Shiplett
Date: 2023-12-18 11:55:15
We have loved working with Fox on many of our home remodeling projects. They are professional, honest, and always come back to fix anything if needed. Their showroom is usable and clear and offers a lot of great ways to view sinks and countertop selections. The ownership and staff are kind and easy to work with! Great finished product.
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Barb Bitz
Date: 2024-12-07 00:01:53
The men did an awesome job setting our countertop! They were kind and courteous. It’s perfect and so beautiful!! I would recommend them over and over!
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Lisa Martinez
Date: 2025-01-16 17:33:17
Fred and his team from Fox Countertops arrived on time and quickly installed my new countertop and sink. They were very professional and friendly. Installation was handled without any problems, and my new countertop looks beautiful. Thank you!
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Kelly Baughman
Date: 2018-08-23 13:48:24
Gary, Adam and team did an amazing job installing our new Phenix Marble counter tops. They had incredible attention to detail, were meticulous about the caulk lines and color, were good listeners and really cared that we were happy. Gary was proactive with his ideas for our project. We love the fossils in the countertop and the leathered texture. The finished edges are perfect! I recommend asking your remodeler to hire Fox Countertops for your install. Thank you, Gary and Team!!
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Nancy Moore
Date: 2024-11-27 17:45:46
We are very pleased with our new countertops and the people involved in the sale! The help in the showroom was terrific and the install went very smoothly!!!! Thank you for all your help and great work!❤️
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Derek
Date: 2024-05-09 15:13:53
I needed a sink cutout made larger in my quartz island. This is not something most shops will do as the dust is not good for you. I emailed every shop I could find in Des Moines to see who would do it. They were one of two that replied, and the cheaper of the two. They were planning on tenting the island and cutting the hole. To my surprise, they decided to take the countertop out to their box truck instead and cut the opening in there. I was super happy they did that, no mess, no toxic dust to worry about. They installed the island countertop/sink after. Entire process took about 3 hours. The new sink looks amazing. Great communication and a fair price. I could not recommend them more.
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Jennifer Gordon
Date: 2022-05-27 20:32:00
Had a great experience with Fox Countertops! To start, their designer made the selection process quick and easy. Her eye for what we were looking for to match our vision was spot on. The install process also went extremely well. We chose a quartz countertop and after install the seams were barely noticeable - it turned out beautifully! Highly recommend.
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Jacque Hickman
Date: 2024-12-23 18:58:24
Fred and his partner did an awesome job today. There was a tear out they weren't expecting but they handled it with no problem! And, they had to maneuver down the steep yard with the granite pieces..... Both were very polite and professional.
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Kelsey Feller
Date: 2024-09-18 14:03:43
Trent did a fantastic job on the install of our vanity counter. He was extremely professional, kept everything clean and was done in a quick manner. Definitely recommend!
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Kenneth Hartman
Date: 2023-12-01 21:47:11
We used Fox for a kitchen and it turned out Fantastic. The sales people were knowledgeable and the installers did a perfect job.
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Kent McMillen
Date: 2024-10-26 01:57:05
The message says Rudy will get $10 if I leave him a good review. As far as I'm concerned, he deserves a lot more. As a business owner, I'd love to have 20 of him. His demeanor and attention to detail was impeccable. Even better, he passes those values to his assistant, Eric, who was also a pleasure to have in our home. Kudos to such fantastic staff. It represents everything about our experience from the first moment we first walked in your door.
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Shannon Tony Barber
We love our new counter tops. Everyone at Fox was great to work with and they did an excellent job. We couldn’t be happier.
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Angella Losee
Fox countertops did our kitchen and bathroom countertops and sinks a few months ago. They were awesome to work with. Everything went quicker and smoother than we anticipated, and our new granite countertops are beautiful!
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Matt Kenney
Best place around for quality, service and price! Always fast service! Always very affordable!
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Andrea Fonz
Gary and the guys have been so amazing to work with while redoing our home! His scheduling is always on point, fast, and efficient. They are so clean, careful, and precise when installing & the customer care is outstanding! We have done 7 countertops with Fox and will continue to until our home is finished. If you are looking for great care and awesome results Fox is the way to go!!!
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Greg Irving
Gary does great work. True craftsman.
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Robin Mains Younger
Gary was quick to respond and great to work with. I will be recommending him to anyone who needs countertop work... and will definitely keep in in mind when we replace ours!!
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Stephanie P.
Date: 2023-11-16 13:08:35
The place is full of countertop slabs to look at and touch. The sales people are very helpful and they can even walk you over to another place across the parking lot to look at additional slabs... Seriously if you don't find it there you are not looking hard enough... The prices are competitive and not out of line. If you are shopping at the big retailers give Fox a try because they will not disappoint you.
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Doug D.
Date: 2020-01-31 18:29:31
Can not recommend after the lack of service and not completing the projects. The service was not at all what was promised, long delays and finally they stopped communicating and failed to complete the work. We are hiring another vendor now to get things done as we have incompleted projects and can't use what was worked on. Not sure why they don't finish things up in time. Maybe try another place and compare. There are plenty of options in Dallas Center, Adel, Urbandale area that we should've looked at. Also only do some surfaces available so had to work with different vendors anyway. We hoped we'd have better service on countertops since that should be their specialty. Choice is fine but service follow through needed. Should've noticed they have zero positive reviews. Would not return and cannot recommend.
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FAQ About Fox Countertops — Based on Independent Research
What materials can I order a countertop from Fox Countertops?
What types of spaces does Fox Countertops fabricate countertops for?
What shapes of kitchen countertops does Fox Countertops fabricate?
What countertop design styles does Fox Countertops most often implement in Des Moines, IA?
What is the service area of Fox Countertops?
What types of clients does Fox Countertops work with?
Does Fox Countertops have its own countertop fabrication facility?
Does Fox Countertops offer any discounts on countertop fabrication in Des Moines, IA?
What is the price category of Fox Countertops in Des Moines, IA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Fox Countertops?
What is the fabrication and installation timeline for a countertop at Fox Countertops?
How long does it take Fox Countertops to prepare a quote for countertop fabrication and installation?
Does Fox Countertops offer cutouts for sinks, cooktops, or other elements?
What guarantees does Fox Countertops provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Fox Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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Choose the Way That Works Best for You!
10052 Justin Dr A, Urbandale, IA 50322