The Good: Picking and selecting a countertop was a good process with helpful staff. They had a wide selection of patterns at varying price points. The staff were helpful and the final estimate was very competitive with other local companies. The Bad: When the countertops arrived I was present for a portion of the installation before heading back to work. We came home that night and noticed the long section of the countertop was installed crooked with the overhang changing by 3/4" to 7/8" from one end to the other. This was easily visible with the naked eye. We called Fox and they were prompt at coming out to see what the problem was. The installers returned 2 days later to correct the problem. The issue I had with this is that the installers mentioned they "knew" it was installed crooked the first time. I'm not sure why they proceeded with the installation and failed to inform myself or others...my guess is they were hoping no one would notice. Unfortunately there were other issues with the installation. Our island has two posts supporting one end, these posts were pushed out of level when the countertop was installed. I don't know why they didn't use a level or tape measure to check any of this after installing as either would have indicated an issue. Because of this, the reveal was different and the posts were out of level causing us to need to readjust the posts. Also, the top edges of our painted drawers had paint scratched off of them. This is a fairly simple fix on our end but something we shouldn't have to do. Lastly, when the installers came to remedy the crooked reveal they must have set one of the countertops with wet caulk on our island countertop leaving residue for us to clean up. Once again, a simple fix for us but left us cleaning up something we shouldn't have. Because of the issues with installation I had to take two different periods off of work. If you have this luxury, I would suggest staying to watch the installation to be sure it's done properly. I usually would not suggest this as I know from working in construction this makes work uncomfortable but I wish I would have done so in this situation. Conclusion: Good customer service up front and good selection with competitive pricing. However, the installation is what really matters in the end and we did not feel like that was a valued process. We have spent significant amounts of money on our cabinets and countertops, and to have the final piece installed with poor attention to detail is disappointing.

Anna at Fox countertops is amazing to work with! She helps us with everything we could possibly need including quotes, scheduling, and reselecting selections in our budget if needed. The install team is amazing! They are always super courteous, kind, and professional on site and with our clients. They are a great team to work with!

We were so pleased with our countertop experience through Fox. The communication was excellent, the wait time was minimal, the service was fantastic, and they had really fair prices. Would HIGHLY recommend!

We have loved working with Fox on many of our home remodeling projects. They are professional, honest, and always come back to fix anything if needed. Their showroom is usable and clear and offers a lot of great ways to view sinks and countertop selections. The ownership and staff are kind and easy to work with! Great finished product.

Gary, Adam and team did an amazing job installing our new Phenix Marble counter tops. They had incredible attention to detail, were meticulous about the caulk lines and color, were good listeners and really cared that we were happy. Gary was proactive with his ideas for our project. We love the fossils in the countertop and the leathered texture. The finished edges are perfect! I recommend asking your remodeler to hire Fox Countertops for your install. Thank you, Gary and Team!!

I needed a sink cutout made larger in my quartz island. This is not something most shops will do as the dust is not good for you. I emailed every shop I could find in Des Moines to see who would do it. They were one of two that replied, and the cheaper of the two. They were planning on tenting the island and cutting the hole. To my surprise, they decided to take the countertop out to their box truck instead and cut the opening in there. I was super happy they did that, no mess, no toxic dust to worry about. They installed the island countertop/sink after. Entire process took about 3 hours. The new sink looks amazing. Great communication and a fair price. I could not recommend them more.

Had a great experience with Fox Countertops! To start, their designer made the selection process quick and easy. Her eye for what we were looking for to match our vision was spot on. The install process also went extremely well. We chose a quartz countertop and after install the seams were barely noticeable - it turned out beautifully! Highly recommend.

We used Fox for a kitchen and it turned out Fantastic. The sales people were knowledgeable and the installers did a perfect job.

We love our new counter tops. Everyone at Fox was great to work with and they did an excellent job. We couldn’t be happier.

Fox countertops did our kitchen and bathroom countertops and sinks a few months ago. They were awesome to work with. Everything went quicker and smoother than we anticipated, and our new granite countertops are beautiful!

Best place around for quality, service and price! Always fast service! Always very affordable!

outstanding customer service!

Gary and the guys have been so amazing to work with while redoing our home! His scheduling is always on point, fast, and efficient. They are so clean, careful, and precise when installing & the customer care is outstanding! We have done 7 countertops with Fox and will continue to until our home is finished. If you are looking for great care and awesome results Fox is the way to go!!!

Gary does great work. True craftsman.

Gary was quick to respond and great to work with. I will be recommending him to anyone who needs countertop work... and will definitely keep in in mind when we replace ours!!