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contractor place 5
Tyler, TX City Rating: We have identified this city as the primary city for this contractor.

Floor Works

since 2011

Examples of works performed by Floor Works

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About Floor Works — Ranked №5 Countertop Fabricator and Installer in Tyler, TX

63.14

total score

The main rating value calculated from more than 30 indicators.
Exact value: 63.137527 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Floor Works, founded in 2011, ranked number 5 in Tyler, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Floor Works among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Floor Works: Total Score & Key Ratings

The Total Score of 63.14 out of 100 achieved by Floor Works in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Floor Works has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.15 out of 5.

You can read detailed information and evaluations from our independent research of Floor Works’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Floor Works directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Floor Works

Furniture can combine functional and aesthetical characteristics. Some materials are extremely resistant to negative impacts while they look gorgeous. Natural stones are such materials. Such countertops are installed in bathrooms and kitchens since they are not afraid of water, sunlight, or temperature changes. Floor Works is an expert in stone treatment. Contact managers to appoint consultation and order unique countertops that perfectly fit your premises. Employees advise on matching solutions for clients’ interiors. Workers fabricate countertops from several stone species. High quality and integrity are guaranteed.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.146819 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

2.9

Established

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

5

Yes

Production time

1.4

Very Slow

Deposit Level

2

High

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Floor Works

Small business

Curbside pickup

In-store shopping

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Checks

Credit cards

Debit cards

Free parking lot

In store shopping

Delivery

Flooring

Flooring store

Cabinet store

Carpet installer

Flooring contractor

General contractor

Granite supplier

Stone supplier

Tile contractor

Wood floor installation service

Reviews about Floor Works

All (16)

Google (11)

Facebook (4)

Yelp (1)

Source: icon-google Google
avatar

Savoyha Williams

Date: 2023-09-11 20:41:00

My husband and I are building our new home and we had the pleasure of working with THE GREAT Zane! And I must say, the amount of expertise and patience this man holds is astounding! Everything I wanted he brought it to life. Even when I couldn’t necessarily articulate my vision, he knew exactly what I meant. (Huge thanks to Caitlin as well, with Hunt Homes. She’s literally heaven sent!) I went in extremely nervous, thinking the process would be overwhelming. However, Zane made this experience for my husband and I so effortless and exciting. The business as a whole, is very welcoming and immediately makes you feel like family. You can expect a ton a laughs. I felt very heard and understood throughout our entire appointment. There wasn’t any pushing, if there was something I thought I would like and didn’t (which was rare lol because he’s THAT good) he was patient and suggested other options that were perfect! My husband and I look forward to any upcoming visits in the future here. Thank you again so very much, Zane!

Source: icon-google Google
avatar

Sarah Brantley

Date: 2020-04-24 19:34:22

I Love Floor Works! I worked with Lauren. She was amazing. She went above and beyond on all aspects of our home. I am so happy with all of our picks. If you are looking quality you found your store! Thank you Floor Works!!

Source: icon-google Google
avatar

Lezlie Boyd

Date: 2024-05-17 00:10:15

From the moment I walked in to the business, I felt welcomed and valued. My experience with Kelly in picking out new countertops for my bathrooms was efficient, thorough, and she made it such a great experience! I highly recommend them!

Source: icon-google Google
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Summer Borhani

Date: 2020-01-30 17:06:54

I LOVE LOVE LOVE my floors and granite! Also, the customer service here with help on the care of the floors and granite is outstanding, they will help anyway they can! Definitely recommend not only for quality work but for service!

Source: icon-google Google
avatar

ANN Hoover

Date: 2023-09-30 17:33:11

Zane is the best! I have used many competitors around town and Zane has quality advice, great selection, and solid pricing. Renovating a home would be so much easier if Zane was in every industry you need for your home project.

Source: icon-google Google
avatar

Mary McBrayer

Date: 2024-07-15 15:12:17

Kelly was such a pleasure to worth with. They made everything so easy and were extremely helpful to find what we wanted.

Source: icon-google Google
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Drew Chambless

Date: 2023-02-08 00:13:11

Cory did a fantastic job helping my wife and I pick out carpet for our bedrooms and tile for our back patio. The installers were professional and did a fantastic job. I highly recommend them and will be using them for future projects.

Source: icon-google Google
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Laurie humphries

Date: 2017-11-26 02:41:46

Floor Works in Tyler is great! I did a kitchen remodel and they were so wonderful to work with. They were very patient with me the whole time. Both Vicki and Zach spent hours with me picking out just the right granite and back splash. I also did a lot of price comparison and they beat all the other place I check. I highly reccomend them to anyone!

Source: icon-google Google
avatar

Jimmy Mcclelland

Date: 2024-07-06 02:37:46

Brittany was awesome!! We were doing a total floor and kitchen backsplash remodel. Her knowledge of the vast products they had to offer is unparalleled. She listened to what I was looking for and made my decision making a smooth seamless transaction.

Source: icon-google Google
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Fred Clause

Date: 2022-05-23 16:28:24

This is a great place for any type of flooring: tile, laminate, hardwood, or carpet. They also have granite. We're still in the selecting phase, but we won't be looking anywhere else.

Source: icon-google Google
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Kelly Spurgin

Date: 2019-12-20 13:59:50

Floor Works was amazing during the building of our house. Zach spent hours with my husband and i picking out flooring, tile, backsplash, deco tile, granite and marble. He also was wonderful making suggestions for design layout. We would highly recommend floor works for your building or remodeling needs.

Source: icon-facebook Facebook
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Ann Marie Hoover

recommends

Zane is the best! He has solid advice and great products to offer.

Source: icon-facebook Facebook
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Johnny Pittman

recommends

Fun family business environment * Great staff * Quality products at a competitive price * Amazing service with installation through the entire process. Personally worked with Zach Intlehouse & Cory Schmoker and wouldn't recommend anyone else in the industry with my personal experience

Source: icon-facebook Facebook
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Spencer Sutton

recommends

Absolutely pleased with the 5 star service. Prices are great. Quality installation. Love our granite countertops. Highly recommend!

Source: icon-facebook Facebook
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Matt Sickles

recommends

We have used them twice in two different houses and could not be happier! We will be buying more when we redo our kitchen and bathroom tile flooring and counters in the bathrooms. Great prices too!

Source: icon-google Yelp
avatar

Jeremy L.

Date: 2025-07-21 01:01:57

We recently had carpet installed in our home and an outdoor countertop added to our outdoor patio by Floor Works in Tyler. Zane was an absolute pleasure to work with! He came out to assess the countertop installation and provided expert guidance, ensuring everything was perfect. The carpet installation team did an outstanding job, with great attention to detail. Zane went above and beyond our expectations, making the entire process seamless and stress-free. Highly recommend!

FAQ About Floor Works — Based on Independent Research

What materials can I order a countertop from Floor Works?

What types of spaces does Floor Works fabricate countertops for?

What shapes of kitchen countertops does Floor Works fabricate?

What countertop design styles does Floor Works most often implement in Tyler, TX?

What is the service area of Floor Works?

What types of clients does Floor Works work with?

Does Floor Works have its own countertop fabrication facility?

Does Floor Works offer any discounts on countertop fabrication in Tyler, TX?

What is the price category of Floor Works in Tyler, TX?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Floor Works?

What is the fabrication and installation timeline for a countertop at Floor Works?

How long does it take Floor Works to prepare a quote for countertop fabrication and installation?

Does Floor Works offer cutouts for sinks, cooktops, or other elements?

What guarantees does Floor Works provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Floor Works. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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