Floor Works

We rate the staff friendliness of Floor Works as Excellent. Our mystery shopper research revealed that the staff at Floor Works provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Floor Works’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Floor Works directly to better understand their approach to customer service.

We rate the staff expertise of Floor Works as Excellent. The staff member from Floor Works who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Floor Works may vary. We recommend contacting the company directly for more comprehensive information.

Floor Works is an established company, operating since 2011. According to our research, Floor Works has been in business since 2011, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Floor Works directly to confirm the accuracy of the details.

We note that Floor Works has a dedicated office. Our research revealed that Floor Works operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Floor Works directly to confirm the latest details.

We were unable to confirm whether Floor Works has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Floor Works operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Floor Works remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Floor Works directly for more information.

Floor Works offers discounts for veterans. Our research revealed that Floor Works provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Floor Works directly to confirm the accuracy of this data.

We rate the production time of Floor Works as Very Slow. Our research revealed that Floor Works quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Floor Works before starting a project. Important: Our evaluation is based on information provided by Floor Works during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Floor Works.

We rate the deposit level of Floor Works as High. Our research found that Floor Works requires a deposit of 75% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Floor Works. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Floor Works may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Floor Works.

We rate the quote preparation speed of Floor Works as Average. According to our mystery shopper evaluation, Floor Works provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Floor Works.

We rate the price level of Floor Works as Low. Our mystery shopper research revealed that Floor Works offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $79.68 per square foot, while for Carrara Morro quartz, the price was $64.1. These prices fall into the Low category, making Floor Works an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6645 for Calacatta Idilio quartz and $5346 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Floor Works.