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Wilmington, NC City Rating: We have identified this city as the primary city for this contractor.

Five Star Granite LLC

since 2017

Examples of works performed by Five Star Granite LLC

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About Five Star Granite LLC — Ranked №7 Countertop Fabricator and Installer in Wilmington, NC

61.59

total score

The main rating value calculated from more than 30 indicators.
Exact value: 61.588833 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Five Star Granite LLC, founded in 2017, ranked number 7 in Wilmington, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Five Star Granite LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Five Star Granite LLC: Total Score & Key Ratings

The Total Score of 61.59 out of 100 achieved by Five Star Granite LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Five Star Granite LLC has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.08 out of 5.

You can read detailed information and evaluations from our independent research of Five Star Granite LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Five Star Granite LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Five Star Granite LLC

A small family business Five Star Granite LLC has more than 20 years of experience in the production of natural stone products in Wilmington. Qualified staff works mainly with granite, marble and quartz, providing a full service of manufacturing residential kitchen countertops as well as tabletops for bathrooms and vanities. Five Star Granite LLC implements many other projects, such as the fabrication of stairs, laying tile floors, installing fireplaces, and other works. The company's specialists also carry out repairs to existing surfaces, relating to most seams, cracks, chips, and undermount sink issues.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.078782 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

4

Very Good

Company Age

2.1

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

2.1

Slow

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Five Star Granite LLC

Delivery

Credit cards

Debit cards

Accepts Credit Cards

In store shopping

Countertop store

Service establishment

Reviews about Five Star Granite LLC

All (2)

Google (2)

Source: icon-google Google
avatar

Maria Casey

Date: 2019-12-02 19:52:49

Literally a five star service! From the very beginning when meeting with Tony at our home he explained their turn around time and my choices of granite. Once I decided which granite to go with they got the ball rolling immediately. Sara in their office was extremely helpful answering all my last min questions and cornating times. The whole process was a very professional and superb experience! And we absolutely LOVE our new granite countertops! Thank you Five Star Granite!

Source: icon-google Google
avatar

Thomas Reynolds

Date: 2022-03-21 21:39:15

Met "Paso "when he was working for a neighbor. He looked at our small bathroom sink. He suggested a quartz counter and sink that he had fabricated and the customer changed thier plans. Matched our tile and amazing price. I would highly recommend this company.

FAQ About Five Star Granite LLC — Based on Independent Research

What materials can I order a countertop from Five Star Granite LLC?

What types of spaces does Five Star Granite LLC fabricate countertops for?

What shapes of kitchen countertops does Five Star Granite LLC fabricate?

What countertop design styles does Five Star Granite LLC most often implement in Wilmington, NC?

What is the service area of Five Star Granite LLC?

What types of clients does Five Star Granite LLC work with?

Does Five Star Granite LLC have its own countertop fabrication facility?

Does Five Star Granite LLC offer any discounts on countertop fabrication in Wilmington, NC?

What is the price category of Five Star Granite LLC in Wilmington, NC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Five Star Granite LLC?

What is the fabrication and installation timeline for a countertop at Five Star Granite LLC?

How long does it take Five Star Granite LLC to prepare a quote for countertop fabrication and installation?

Does Five Star Granite LLC offer cutouts for sinks, cooktops, or other elements?

What guarantees does Five Star Granite LLC provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Five Star Granite LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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