About Exotic Countertops — Ranked №4 Countertop Fabricator and Installer in Pompano Beach, FL
66.96
total score
The main rating value calculated from more than 30 indicators.
Exact value: 66.961865 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Exotic Countertops, founded in 2009, ranked number 4 in Pompano Beach, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Exotic Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Exotic Countertops: Total Score & Key Ratings
The Total Score of 66.96 out of 100 achieved by Exotic Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Exotic Countertops has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.36 out of 5.
You can read detailed information and evaluations from our independent research of Exotic Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Exotic Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Exotic Countertops
Modern constructors widely use natural stone species for kitchen and bathroom countertop fabrication. Such popularity is due to the resistance of materials to changes in temperature and humidity. Exotic Countertops is an expert in the sphere of stone processing. Here, clients can order custom tabletops for their premises according to individual measurements. Craftsmen take into account all features of materials during the production process. Slabs are treated with special modern equipment to preserve strength and guarantee durability. Workers replace countertops on site for free.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 124
Google
5
reviews: 116
YELP
5
reviews: 8
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.356112 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Exotic Countertops as Poor.
Based on our mystery shopper research, the staff at Exotic Countertops showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Exotic Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Exotic Countertops directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Exotic Countertops as Good.
The staff member from Exotic Countertops who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Exotic Countertops may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.1
Established
Company Age
Exotic Countertops is an established company, operating since 2009.
According to our research, Exotic Countertops has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Exotic Countertops directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Exotic Countertops has a dedicated office.
Our research revealed that Exotic Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Exotic Countertops has its own production facility.
Our research revealed that Exotic Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Exotic Countertops offers discounts for veterans.
Our research revealed that Exotic Countertops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Exotic Countertops directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Exotic Countertops as Fast.
According to our research, Exotic Countertops quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Exotic Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Exotic Countertops.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Exotic Countertops.
Unfortunately, Exotic Countertops did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
2.3
Slow
Quote Time
We rate the quote preparation speed of Exotic Countertops as Slow.
Our mystery shopper research showed that Exotic Countertops took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Exotic Countertops in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Exotic Countertops.
Affordability
4.6
Low
Affordability
We rate the price level of Exotic Countertops as Low.
Our mystery shopper research revealed that Exotic Countertops offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $0 per square foot, while for Carrara Morro quartz, the price was $61.57. These prices fall into the Low category, making Exotic Countertops an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $5135 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Exotic Countertops.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Exotic Countertops
Small business
Delivery
In-store shopping
Onsite services
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Countertop Installation
Kitchen & Bath
Countertop store
Home improvement store
Reviews about Exotic Countertops
All (17)
Google (10)
Yelp (7)
Source:Google
Autumn Danoff
Date: 2024-03-11 18:10:28
I cannot commend (and recommend) Exotic Countertops & Renovations enough for the outstanding job they did for our kitchen remodel. The countertops, center island, backsplashes, and waterfall table were expertly installed. Elyson’s measurements and assessment of the quantity of stone was spot on.
Fernanda was generous with her time and always available to speak to any questions or concerns we had. She is very knowledgeable and was very helpful in guiding us.
Exotic delivered and installed on the date promised and therefore, we had no down time during the project.
I highly recommend Exotic and give them more than five stars. The whole team was professional, competent and respectful of the property. It was a pleasure working with them.
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Source:Google
Kim Lusas
Date: 2024-06-01 22:28:02
Exotic countertops goes above and beyond! They installed my kitchen countertops and outdoor grill. Every job was completed on time. They are professional and reliable… and we all know how hard that is to find!
I was so satisfied with their work I referred them to several neighbors. Every person I have recommended them to have also been super happy with the outcome.
Highly recommend! Five stars across the board.
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Source:Google
Joe Penza
Date: 2024-07-26 20:15:17
The team at Exotic is the best. They go the extra mile to make sure each job turns out right. I love working with a family business who really cares. Our team has used them for so many projects and they always do a great job and make sure everyone is happy. I am headed to another Exotic installation right now with beautiful intersecting series of waterfalls on a large island. Can't wait to see another wonderful installation.
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Source:Google
mitchel friedman
Date: 2024-01-14 17:38:57
Exotic Countertops recently completed the replacement of our countertops and backsplash in our kitchen. From the first phone call to the follow up after the project was completed, their entire team was skillful, courteous and diligent. The owner, Ellyson, personally supervised the entire project and his wife, Fernanda, responded quickly to all of our questions. They delivered exactly what they promised and the project was started and completed precisely when they promised it would be. We have nothing but praise for Exotic Countertops and plan to engage them again when we renovate our bathrooms.
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Source:Google
Miles Family
Date: 2023-03-29 01:37:58
We had a wonderful experience from start to finish with Exotic Countertops, they were very professional and supportive throughout the process of choosing the material, fabrication and installation.
They also were a tremendous help when choosing the right sink and accessories.
Everything was done in a timely manner, especially knowing that we were up against a hard dead line to accomplish the project.
The workmanship was excellent, we have received a lot of compliments on our new kitchen counters.
They are beautiful. We are very thankful and appreciative of Ellyson and his team for their hard work, professionalism and efficiency.
We highly recommend them !
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Source:Google
Andrew Tate
Date: 2023-08-02 14:50:47
This fabricator raised the bar extremely high on service and quality. Fernanda was dedicated to our job and spent time with us looking for the right stone even while under the weather. Ellison used precision tools to measure and fit our countertops. The installers were efficient and professional. This company comes highly recommended by me.
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Source:Google
Margaret W
Date: 2020-06-21 12:37:20
Exotic Countertops did an amazing install in a kitchen remodeling we did. Ellyson and his team are very professional and detailed; he made some helpful recommendations on color and material which worked out great in the kitchen. They were upfront about cost, timing and were knowledgeable and responsive to any questions I had. The level of detail is impressive; the sink, cooktop and other cuts are perfect, can't even tell where the seam is. Also, he added a window sill replacement to match the countertops as a bonus. You won't find a better stone fabricator in Broward - highly recommend them!
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Source:Google
Seth Follansbee
Date: 2024-07-05 18:43:21
Top-notch fabricators all the way around, from their office staff, laser templating, cut layout approval process, CnC cutting precision and of course a great install team. The owners are actively involved in day-to-day operations and it shows every step of the way.
I want to extend a heartfelt “thank you” to the entire staff at Exotic Countertops for getting my project done beautifully and ahead of schedule. Thank you and looking forward to the next project.
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Source:Google
HJ
Date: 2021-10-15 21:58:11
Just wow. These guys came out on VERY short notice and took care of us with exceptional focus on detail. I didn’t think service like this still exists but Ellyson and his team proved me wrong. As someone who has dealt with plenty of contractors, I can safely say that Exotic Countertops comes highly recommended.
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Source:Google
Rola El Zakkah
Date: 2024-04-14 00:38:09
I had an absolutely wonderful experience with Exotic Countertops & Renovations. Fernanda and Ellyson, the owners, provided top-notch customer service that went far beyond my expectations. They treated us like we were part of their own family with a caring approach that left me astonished.
From start to finish, their level of professionalism was through the roof. They were incredibly kind, patient, and focused on making sure I was completely satisfied. It's rare to receive such personalized and attentive service these days.
But beyond just the excellent customer service, their work on my quartz countertops was outstanding. They are true masters of their craft. The final product looks stunning and flawless. You can tell they have immense skill and take great pride in their workmanship.
Every detail was addressed with meticulous care. Exotic Countertops does not cut any corners - they go the extra mile to ensure perfection. The finished countertops elevated the entire look of my kitchen.
Their prices were more than fair, especially considering the impeccable workmanship. I wholeheartedly recommend this company to anyone looking for beautiful new quartz countertops installed by true professionals who truly care about delivering an amazing final product and experience.
What sets them apart is how they treated us like family members. I am still astonished by their caring approach even after the job was done. They exceeded all my expectations and then some. An utterly pleasant experience I'll never forget!
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Source:Yelp
Phyllis K.
Date: 2022-02-28 16:35:07
Not only did Ellyson keep to my schedule, his workmanship is outstanding.
He and his crew are awesome, professional and committed to excellence.
Thank you for a job well done.
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Source:Yelp
Steven G.
Date: 2020-06-11 23:53:13
I only write reviews if a service is either really good or really bad. My experience with Ellyson and Exotic Countertops was really good. In my case, I had an intricate job of removing inadequate quartz countertops and a backsplash in a newly finished kitchen, where there was zero margin for error. As it turns out, there was no need to lose sleep the night before, because the new quartz they provided was gorgeous and the installation was performed flawlessly with no damage to my cabinets or wallpapered walls. The end result was beautiful. Ellyson delivered on 100% of his promises and these days that is a rare trait. Oh yeah, the fixed price job was provided at a very reasonable cost.
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Source:Yelp
Craig B.
Date: 2019-11-08 15:42:02
Great experience with Exotic Countertops and owner Ellyson. Best price of all other countertop places I checked. The job was a little more complicated than originally expected, but Ellyson was great. He fabricated an extra piece of quartz for the job and kept the original price. Installation went smooth, fast and clean. Countertop looks great. Thank you Ellyson.
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Source:Yelp
Michael S.
Date: 2019-05-31 20:13:31
Exotic is the Best Fabricator Period!
Ellyson and his crew did an amazing job on my granite counter top. They had left over granite and I hated to see it go to waste. So I requested Ellyson to fabricate the extra granite to fit on my dining room and patio furniture. Even though it was a small job, Ellyson did the work just the same as if it was a big expensive job, right on point and it came out perfect. No job is too small for Exotic! Plus, Exotic will hold your extra granite just in case you have a small project for it. I recommend Exotic to all my friends and family. They are truly the best fabricator is South FL. Definitely check them out before going anywhere else for your counter top needs.
Michael Salokar
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Source:Yelp
Regis A.
Date: 2018-11-26 02:40:15
Working with Ellyson and his team on Exotic Counter Tops has been a pleasure. His attention to detail and patience in explaining the whole process is something very hard to find in professionals nowadays, so we're very glad we decided to renovate our bathrooms countertops with them.
They are very professional and very caring at the same time, since they are a family business. That is something we really care about, supporting local family businesses. So we highly recommend them for their professionalism and care into doing the best work possible to make our bathrooms look great. We'll definitely do business with them again in the future.
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Source:Yelp
Tonya H.
Date: 2018-06-09 18:20:31
Ellyson and his crew were great. I found Exotic right here on Yelp. I sent them a message and they answered within minutes. I then made a visit to the shop and after describing what I was looking for Ellyson showed me exactly what I had in mind. He came out to measure and then in about a week he was there delivering. They also made a point to work with my difficult schedule, which I truly appreciated. The workmanship was on point, the price was fair and the install was easy. Now my spare bathroom has an high end look on a budget. Thanks Ellyson.
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Source:Yelp
Phil I.
Date: 2017-10-13 17:33:04
I am the third person in my family to use Exotic Countertops for a kitchen remodel. I got a total of 4 quotes before awarding the job, including one quote from Home Depot when they had their 20% off sale.
Exotic was not only $475 cheaper than the next lowest quote, but he quoted me a price for the highest grade quartz top that he had, which was nicer and better quality than the other slabs offered by his competitors. Be sure when getting quotes that you know the grade of the slab they are quoting you for. They typically range 1-6, plus an additional category for 'exotic'.
Ellyson (the owner) personally came to my house, very low pressure friendly visit. He answered all of my questions, and most importantly told me that he would be there during the installation. He seemed extremely knowledgeable, didn't get annoyed with all my questions, and just had a very pleasant tone.
After awarding Exotic the job, Ellyson came back to my house and spent about an hour+ doing an extremely meticulous job of designing the template. I could tell that I picked a true artisan and felt very confident after watching him layout the template.
The day of the installation was a breeze. The team showed up right on time, was extremely careful in carrying the slabs inside, spent a lot of time fitting everything perfectly into place. All of the installers seemed to review each placement and unanimously decided when the slab was properly set. Ellyson assisted with the installation and oversaw the entire operation, which is a must-have for me. I am very leery in hiring a company if the owner won't be there to supervise.
I opted for a waterfall edge, which looks incredible. Also, Ellyson didn't charge me an additional fee for the waterfall edge, while other companies quoted me anywhere from $250-350, just to miter the edge, which seemed ridiculous. They spent time buffing out all of the seems and you can't even tell where one slab stops and the other begins. I'm beyond thrilled with the way it turned out.
Some extras, Ellyson had some left over pieces from the slab and did a large window sill that I had in the kitchen at no additional cost. His team also did a very good job sweeping and cleaning up the area before leaving.
It was a very professional, thorough, and meticulous operation from quote to installation. Exotic Countertops will 100% be my first call when I get a new house!
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Source:
FAQ About Exotic Countertops — Based on Independent Research
What materials can I order a countertop from Exotic Countertops?
During our independent research, we found that Exotic Countertops offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Exotic Countertops’s clients in Pompano Beach, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Exotic Countertops fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Exotic Countertops is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Exotic Countertops fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Exotic Countertops, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Exotic Countertops most often implement in Pompano Beach, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Exotic Countertops successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Exotic Countertops?
The company’s office is located at 2160 NW 22nd St, Pompano Beach, FL 33069, but its work is not limited to just the city of Pompano Beach, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Exotic Countertops work with?
Like many participants in our rating, Exotic Countertops works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Exotic Countertops often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Exotic Countertops have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Exotic Countertops has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Exotic Countertops offer any discounts on countertop fabrication in Pompano Beach, FL?
Yes, based on the results of our research, Exotic Countertops offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Exotic Countertops in Pompano Beach, FL?
According to the assessment of our independent rating, Exotic Countertops in Pompano Beach, FL falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $$ at a rate of $0$ per sq. ft., and the cost using Carrara Morro quartz was $5135$ at a rate of $61.57$ per sq. ft. These prices turned out to be among the lowest of all companies in Pompano Beach, FL, which allowed us to categorize Exotic Countertops as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Exotic Countertops?
Yes, according to our research, Exotic Countertops offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Exotic Countertops?
According to the results of our independent research, Exotic Countertops in Pompano Beach, FL offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Exotic Countertops to prepare a quote for countertop fabrication and installation?
According to our research, Exotic Countertops in Pompano Beach, FL prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Exotic Countertops offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Exotic Countertops performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Exotic Countertops provide for its work?
According to our information and industry practice, Exotic Countertops, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Exotic Countertops in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Exotic Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Exotic Countertops is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Exotic Countertops know that you found them through the National Ranking Countertops Contractors!